El Refugio de Maman
Location: 1 De la Cosa Juan Kalea, Bilbao, es
Star Rating: 7.2 Stars
Property Type: Apartments
About this Property
Central Location & Nearby Attractions
El Refugio de Maman is conveniently located near top attractions including Catedral de Santiago and Arriaga Theatre.
Modern Amenities
Enjoy a comfortable stay in our recently renovated apartment featuring fully equipped kitchen, flat-screen TV, and private parking.
Sightseeing Tours
Explore Bilbao with ease through our available sightseeing tours right from the property.
To book your stay at El Refugio de Maman and experience the best of Bilbao, please make your reservation now!
Important Information
Check-in and Check-out Times: Please respect the established check-in and check-out times. If you arrive earlier or leave later than agreed, an additional fee of €20 will apply. Call us for more details.
Security and Keys: Do not share the apartment keys with anyone not included in the reservation. In case of loss of the keys, a fee of €50 will be charged for replacement and lock change, according to locksmith rates and market price.
No Smoking: Smoking inside the apartment is strictly prohibited. A penalty of €100 will apply in case of noncompliance to cover cleaning and deodorization costs.
Cleaning: It is mandatory to take out the trash from the apartment before departure. Failure to do so will result in an additional fee of €50.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
Policies
Check-in: 02:00 PM - 05:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Lift / Elevator
- Tour desk
- Soundproof rooms
- Non-smoking throughout
- Concierge service
- Paid WiFi
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Access to health care professionals
- Television in common areas
- Front desk (limited hours)
- Self parking (surcharge)
- Internet access
- Covered parking
- Secured parking
- Garage
Rooms Available
-
Two-Bedroom Apartment
This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is fitted with a refrigerator, kitchenware, an oven and a microwave. This apartment has a tea and coffee maker, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Dining area
- Oven
- Toaster
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Private apartment in building
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Accessible by lift
- Key access
Guest Reviews
- Paola Patrignani (9/5): - Bello l'arredamento e buona la posizione Il self ceck in è complicato soprattutto per capire come aprire la porta esterna l'appartamento ( bisogna scaricare un'app non facile). Da curare maggiormente i servizi igienici ( perdita di acqua nello scarico del bagno, non scarico nel lavandino)
- FUENSANTA (6/5): -
- Koujil (6/5): -
- liliana (9/5): -
- Frank (9/5): Superb - It's a beautiful apartment. Not quite in the centre, but well connected and I loved the area We had some misunderstandings with Alejandro. All was good in the end and I'd love to go back.
- Dasha (7/5): Great place to visit and a nice and tidy apartment to stay in! - The location was great - nice walking distance to the places we wanted to visit, the apartment is roomy and has all of the necessary furniture. The host was very welcoming and responded to all the inquiries in the timely manner; it was easy and stress free to get in. We even got a welcome gift which was a very nice surprise! It is a pretty loud neighbourhood and the apartment is quite noisy. Also, there is no washing machine - keep this in mind if you are staying a while. It is pretty lean on essentials (like toilet paper, paper towels, garbage bags); there is no salt or pepper, no kitchen towels. You would have to account for these as additional expenses.
- Obabchenko (1/5): Total robbery - Location Apartment No washing machine No self check-in The owner is a swindler No kitchen towels It's hard to park a car nearby Not enough forks No oven glove No return of deposit 200€
- Manuel (10/5): Perfectly located apartment, well equipped with a very kind owner who helped us with practical - The owner helped us out on the hottest day with mobile airconditioning in the house (42 Celcius). A nice place close to the subway so the whole city can easy be discovered. Two bathrooms are a nice bonus.
- Zerosdjor (7/5): Apartment in Basarrate - The location is great, not in the city center but very close to the metro station that leaves you anywhere in the city in 5-10mins. The apartment is well furnished and fully renovated. Beds and comfortable and having two bathrooms, both with a shower, is convenient. Available umbrellas are quite helpful in a rainy city like Bilbao. Delays when checking in and especially when checking out, with us waiting for over an hour with no answer from the host. No toiletries (they were mentioned in the description), just 2 bin bags and 2 toilet rolls for 4 persons and 1 week aren't enough. Insufficient plates, cutlery, cups and glasses. No basics like tea, coffee, sugar, salt, oil, baking paper, foil, etc. Blackout curtains are badly needed due to the presence of street lights that remain on all night. And the microwave wasn't easy to operate, button texts are long gone.
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