The Lake Palm Hotel
Location: 9 Parasar Road, Kolkata, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Comfortable Accommodation: Enjoy cozy rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms at The Lake Palm Hotel.
Convenient Services: Benefit from services like a 24-hour front desk, concierge assistance, and tour desk to make your stay hassle-free.
Delicious Dining Options: Start your day with a delicious breakfast buffet offering a variety of options to suit your palate at The Lake Palm Hotel.
Experience luxury and convenience at The Lake Palm Hotel in Kolkata. Book now to secure your stay at this welcoming 3-star property.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Policies
Check-in: 12:00 AM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Chapel/shrine
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Garage
- Hosted evening meal (reserve)
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
-
Deluxe Double Room
The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
-
Superior Triple Room
The triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
-
Three-Bedroom Apartment with Balcony
This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. This apartment is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe, as well as tumble dryer. The unit offers 5 beds.
Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
-
Twin Room with Balcony
The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. A seating area with a flat-screen TV, a tea and coffee maker and a balcony are provided in this twin room. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Hand sanitiser
Guest Reviews
- Sailesh Banerjee (10/5): -
- Korada (3/5): VERY SMALL ROOMS. NOT VALUE FOR THE MONEY WE PAID - VERY SMALL ROOMS. NOT VALUE FOR THE MONEY WE PAID VERY SMALL ROOMS. NOT VALUE FOR THE MONEY WE PAID
- Angela (9/5): - Location is fantastic, dead center Lake Market and the mall right across the street has everything; food court, cinema, and shopping! Beds super comfortable. Staff is super nice and accommodating!
This was our 2nd stay and I missed the notice that they were renovating and had cancelled the reservation due to no rooms, but they were able to accommodate us when we came in at like 10pm. Slight smell the 1st time we stayed, kinda stale. Then 2nd time they were renovating so super aggressive paint thinner/varnish smell (not their fault)
- Siddhartha (7/5): -
- Sayantani (5/5): -
- Archa (5/5): Good location, poor housekeeping - Location Way too expensive for the service provided
- SHIVKUMAR (7/5): - Noisy Air conditioner
- AC (9/5): - The staff was very polite and helpful, the receptionists Samir and Tapasi and all housekeeping staff was very polite, helpful and friendly. The washroom facilities should be redecorated.
- Prem (5/5): We survived... - Extremely basic and functional. Manageable for a couple of nights at best, for any longer, please find other options. Definitely not for families. The booking and google scores the hotel has don't seem to add up at all! Our room had a slightly musty smell. The walls had a lot of mold patches. The bathroom was average, with reasonably clean basics and water but could do with some definite upkeep.
Note: it's in an extremely crowded and terrible market street, with the lake mall meat market bang opposite to our balcony so we could see and smell it.
- Panagiotis (8/5): -
- Hiranmay (8/5): A comfortable stay in Kolkata - The room was clean and spacious. The staff was very courteous and helpful. They always served with a smile. The location is very convenient. There are lots of eateries within the walking distance. Also, ideal for shopping of any type of commodity. The location is just outside the Lake Mall (Market) with vegetable and fruit vendors spilling over the road, making movement a little difficult.
The bathroom is ill-designed - bath water flows to the basin-wc area. Since it is a defect that cannot be easily rectified, a suggestion to the management is to provide a wiper in the bathroom that will alleviate the problem.
Also, it will be good if the restaurant can provide homely Bengali food. This will benefit the long stay travellers.
- Archa (4/5): I wouldn’t spend this kind of money on this kind of a hotel, even if the location is good. - The location is great It’s far too expensive for the standards and services offered.
- RAJEEV K D (5/5): - Very noicy, fishsmelling location. Nice staff.
- Randip (10/5): Worth the stay … great area … great service … great food … nice place .. value for money - Amazing value for money stay … delux rooms are good Nothing
- Ryan (10/5): Great value, nice staff, gated after dark and nice rooftop view. - Great, quiet location next to the lake mall and a market. Gated property after dark with security, we never felt unsafe. Good value for the price. We would recommend this to a friend. The staff was very friendly, helped us with our baggage, questions, and they have a nice rooftop terrace with a view. Thank you sir for your hospitality.
- SHANBAGALAKSHMI (10/5): -
- Sailesh Banerjee (7/5): - Location
- François (7/5): -
- Piran (8/5): What a team, what a place, I had a lovely time. - The staff were a delight, always helpful and sweet. When my partner was visiting and very sadly fell awfully sick, the Lake Palm Hotel staff fell over themselves to assist. One recommended and called around the local doctors, one went out to in order to get there early in the queue and others made sure we had water/supplies. In the end due to the late hour the hotel owner directly drove us to the hospital and as she was admitted, they extended my stay at the hotel at a reasonable rate. Both her and I are incredibly grateful for the kindness shown to us in a time of deep worry.
- Venkatesh (8/5): -
- Mukherjee (5/5): -
- Biswakalyan Nayak (9/5): I will recommend this hotel for staff behaviour - Behaviour of staff and helping nature. Due to a situation I have to check in after midnight. it was difficult to find someone but when I found the security everything went smoothly afterwards. Special thanks to the staff member for accommodating my request for late checkout. for the short stay I don't find any specific things to mention here.
- Deerhe (10/5): - The staff were very helpful and the location was perfect. Within the market and not far from the metro station. A massive thank you to Sanjay, Samir, Chandan, Tapas and Pravat for a great service. The weather 😜
- Sudeep (9/5): Superb -
- Subhasish (8/5): Ideal for single person and a couple of night stay, while spending most of the day outside. - Location is in middle of market hub of Lake Market. Take one step out of hotel and you are in Market. I like this because everything is within reach and Metro rail is about 5 min walk.
Room is small and clean but no frills. My room was free from market noise. Breakfast is the only sad affair. Not much choice -- puri-n-sabji, bread-n-egg or bread-n-butter plus tea or coffee. This is the place I would like to see improvement. I prefer sitting in dining place and have breakfast but was served in room. Besides timing is bit late, starts from 8 / 8:30 am.
- Sailesh (10/5): Exceptional -
- Diwakar (10/5): Exceptional -
- Ankit (10/5): Exceptional -
- Mukherjee (8/5): Very good - I booked the triple room, the size was comfortable. Staff is really polite and welcoming. Service was a bit slow.
- Pravin (8/5): Very good - Nil NA
- Nandy (9/5): Superb -
- Chidambaram (9/5): I would like to stay again - It was spacious and value for money. walkable distance from the lake. Morning breakfast was not upto the expectation. It is a one way road, reaching from the other end was not possible.
- Saumya (9/5): Superb - The staff is exceptionally cooperative and helpful. Their restaurant was under renovation but is slated to open soon. Would recommend this hotel for a hassle free work or leisure trip
- Bhalla (10/5): Exceptional - Location No food
- Andreja (10/5): Excellent! - Lake Palm Hotel is one of the top accommodations in Kolkata. The staff is exceptionally kind and helpful, and the rooms are cozy and clean. Daily housekeeping is provided, and guests receive two complimentary bottles of water, which is a great bonus. My room was located across from the office, and at times, the staff could be a bit noisy.
- Lindsey (10/5): Charming and centrally located - Great location. The beds are comfortable and everything inside the hotel is clean.
- Mahesh (10/5): Value for money. - Great location.
Taxi/ Bus stand in a few steps.
10 minutes walk to Kalighat Kali Temple.
Good Food.
Very neat and tidy rooms and helpful staffs. Good Internet speed.
- Raganee (5/5): Passable -
- Kartick (6/5): Value for Money. Don't expect much, won't be disappointed. - The location of the hotel gave me walking access to many south indian breakfast places, Kalighat station is a 5 min walk, the Kali Mandir is a 12 min walk... I enjoyed that. Because the hotel stands on an active market street and across a meat market - if noise or the sight of meat is a problem for you, then best to avoid this place.
The staff means well, is well intentinoed - but not professional. So if you ask for something, it may not get done untill you ask twice.
- Shashikant (7/5): Fair satisfactory -
- Debangshu (8/5): Very good -
- Rubina (8/5): Very good - Location convenient to shopping and restaurants. Staff provided excellent service. Right outside local market.
- Sagar (8/5): Clean, nicely located, good staff, but bit noisy place. - location and staff behavior are nice! It was a bit noisy place even till midnight. The curtains are not properly blocking sunlight.
- Krishnaraj (7/5): Decent place - Breakfast only optional. Didnt try. Toileteries not provided. Alao expensive.
- Balakrishnan (2/5): Very poor - Though a very busy street location wise, it was was ok. When we entered the room at 12 am on Sunday, there was no water bottles or toilet rolls. Bathroom was slippery, one of our family member had a fall escaped with minor scrapes. While booking there was a mention of airport pickup, when we called they denied.
- Iti (7/5): It’s a very budget friendly basic functional small hotel - Location is very good. Access to public transportation is also very good. Also, very close to the Kalighat temple, which is huge attraction in Kolkata.
Also safe for women.
The staff are very courteous and helpful. It lacks simple finesse and perfection.
Eg- no hand or face towels; no shower curtains.
- Shreya (8/5): Very good -
- Somodeep (9/5): Superb -
- Manjinder (3/5): Poor - Check in and out was fairly smooth,
Staff was good. The room walls had yellowish spots all over.
The kitchen had no door and faced a men's urinal 2 feet away with no door either.
The photo's on booking.com don't match the hotel.
2 days after we left, we received an email from booking.com saying that we didn't check into the hotel. and we had paid for 2 room's for the full 5 day's ,although we didn't stay at the hotel for 2 day's and 1 night.
Their is a fish meat market opposite the hotel so very bad smell when u come out of hotel.
Over all, I wouldn't go back !
- Ramesh (8/5): Very good -
- Abhishek (8/5): Very good -
- Sanjay (9/5): Superb -
Photos