Hotel O East Fort

Location: TC - 21/20(18), Killi tower, Near PRS Hospital, Killipalam, Trivandrum, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Room service
• Lift / Elevator
• Luggage storage
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Secured parking
• Garage
• Electric bicycle charging station

Rooms Available

• Standard Double Room

  The double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Wardrobe or closet
  • Linen
  • Trash cans
  • Socket near the bed
  • Fire extinguisher
  • Key card access
  • Hand sanitiser

Guest Reviews

• Fouzia (3/5): Poor -
• Benny (9/5): Unhappy -
• Chinnapa (6/5): Pleasant -
• Rajeev (1/5): No - They said no rooms Even I booked they say no rooms
• Gnanavelu (7/5): Good -
• Rajakumar (9/5): Superb - The place and access is good, good staff, rooms looks retro There was a ladder near the bathroom window, which made little privacy concern.
• Gemo (1/5): Bad -
• Roy (4/5): Need to improve the standard of the hotel. - The toilet was neat and clean. but furniture in the room was very poor. Tv remote was not working. Door locking system is also not standard. Toilet was neat and clean
• Paddy (7/5): Good -
• Anand (1/5): Bad - Even though we booked this hotel, they shifted us to another hotel which was terrible.
• Anna (5/5): Dismal. - Room was spacious. AC worked well. Place was dirty. Sheets had not been changed. Took staff a long time to find fresh sheets. Had to change them myself, no help offered. No hot water.Location is not great either. No restaurants or shops nearby.
• Vijay (8/5): Very good - The hotel had a reasonably big room and the air conditioner worked perfectly. There was a wall mounted flat screen tv but I didn't use it. The bathroom was clean and bedsheets were changed on request. Bottled drinking water was available for free. The room had a balcony looking out over the street below, though I never used it. There is a gym, with good equipment, in the neighbouring building, which charges 100 rupees per day. The first 3 days there was hardly any water in the bathroom. However, the plumbing was sorted out when I called and complained to the proprietor, who leaves everything to his reception staff and is never present there. There is no laundry facility and no laundries in the vicinity. There are not many restaurants or bars or shopping centers in the area. The hotel is meant for business people as there is nothing much to do in the area.
• Jisna (5/5): Passable -
• Angel (1/5): Bad -
• Angel (1/5): Bad -
• P (8/5): Very good - Bed shit was not cleaned. It was having dirt. All other was almost okay.
• Thomas (3/5): Poor - The location was good and the staff were friendly. The bedding and towels provided were really dirty.
• Mayank (7/5): Good - Location very good and staff are very friendly Little bit cleaning issue and bed is little bit hard yo
• Sanjiv (6/5): Needs improvements. - Location I s Good. No lift,All rooms on second floor,the reception is on ground floor,No intercom.Old worn out furniture.AC was not much effective.Bathroom water some times flows in the Bedroom needs granite strip to avoid such occurances.No Room service.Language is a problem cannot understand English nor Hindi.Needs tea maker in the room.
• Ijas (8/5): Very good -
• Murali (1/5): Tora mai ke chodo - Condom Condom
• Rahul (8/5): Very good - The staff was very very helpful. The wifi is excellent. Air conditioning works great. The chair was extremely barebones. They should keep a more comfortable chair in the rooms. Cleanliness could be better. Facilities in general are okay and value for money. But its a hit or miss in terms of what room you get.
• Ashfak (3/5): Poor -
• Oliver (5/5): Be aware, reviews are fake! - The location was very good. A lot of restaurants around. The staff was friendly. It wasn’t clean. Constant noises, uncomfortable sleep. The pictures from the rooms are fake like most of the reviews here are fake. Be aware of that.
• Manjunath (4/5): Disappointing -
• Visweswararao (6/5): Pleasant - I booked Deluxe AC Room. Room is very spacious. Staff is very responsible and responding properly. Bed sheet's are little dirty. Lift facility is not there. Hot water facility is not guaranteed. We stayed 2 days. 2nd day we got water problem. Morning we didn't get the water for couple of hours due to that we got our plan is little bit disturbed.
• Sameer (1/5): Foul smell from toilets, wet floors and dirty beds. -
• Satish (2/5): Very poor -
• Madan (8/5): Very good -
• Bteli (1/5): Very bad experience even after partial booking room was not allocated please help me to get refund of partial booking - Fraud Fraud
• Bteli (1/5): Very bad experience even after partial booking room was not allocated please help me to get refund of partial booking - Fraud Fraud
• Bteli (1/5): Very bad experience even after partial booking room was not allocated please help me to get refund of partial booking - Fraud Fraud
• Biju (6/5): Pleasant - Location, room almost neat and economical The staff are not friendly and not trained well to deal with customers also feel corrupted. No lobby space.
• Saswat (7/5): Good - Easy to find. Located in a prime area Some facilities were out of place. Cleanliness needs to be sorted out.
• Ajith (1/5): Bitter experience with OYO - OYO has completely ruined my trip by failing to deliver on their promise. At the last minute, they informed me that the property I had reserved was no longer available because it had been sold out. While they offered an alternate stay at the same price, they did not communicate any details about this arrangement. This left me scrambling to find accommodation for my family during the busy festival season, causing unnecessary stress. This incident reflects a clear lack of professionalism and accountability on OYO’s part. As a result, I no longer trust, use, or recommend OYO services. OYO has completely ruined my trip by failing to deliver on their promise. At the last minute, they informed me that the property I had reserved was no longer available because it had been sold out. While they offered an alternate stay at the same price, they did not communicate any details about this arrangement. This left me scrambling to find accommodation for my family during the busy festival season, causing unnecessary stress. This incident reflects a clear lack of professionalism and accountability on OYO’s part. As a result, I no longer trust, use, or recommend OYO services.
• Liphin (1/5): Bad - The only favourable thing is its location. And underground parking facility The room was not clean. Broken furniture and no TV. And the force of water in the bathroom is so pathetic and we have to wait at least half an hour for a bucket of water. The toilet seat cover is also broken. I really don't know why booking. Com has recommended this property to me.
• Sanjeev (7/5): Good -
• Jose (5/5): Passable -
• Arijit (7/5): It was good due to close proximity of the airport and padmanabhaswamy temple. - Location is very good. For airport access, it is highly recommended. In bathroom, there was some issues with the water supply but the reception staff helped by giving access to an alternative bathroom.
• Bose (7/5): Good -
• Rodolfo (6/5): Pleasant -
• Savan (10/5): I expect more client management - Yeah Receptionist
• Manish (6/5): Recommended if you're staying only for a night. - The location was excellent. The room was clean and big. Not very far from the central bus and railway station. The behavior of the staff initially was rude, later on they helped a bit. No hot water!
• Santhanam (9/5): Superb -
• Marte (8/5): Very good -
• Ameen (10/5): Exceptional -
• Trave (1/5): Don't be misleading by the raving reviews - There is a roof This place is rated 4 stars on Booking.com but this place is a dump. They provide no toilet paper even after request, no soap, 1 towel in a room for 2, the most unfriendly staff among all stays in a 5 weeks India trip. Also they say check out at 13.30 was ok. At check out, they asked for more money. And for the rest....just check the pictures.... It should be rated 1 star. But they have accumulated over 70 reviews of 10 points since August. I suspect most of the reviews are not genuine. Having such low standard hotels rated 4 stars is not acceptable. I've asked Booking.com to correct that so that other customers don't make the same error booking there. No action was taken in that sense by Booking.com which let such dump rated at 4 stars and accumulate misleading reviews.
• Robin (8/5): Very good -
• Anshuka (10/5): Absolutely Fantastic - Everything was wonderful will definitely return The room was spotless and the staff was so accommodating
• Ramachandran (7/5): Good - Awesome!!! Not at all
• Shaikh (1/5): Bad - Nonsense staff no one can trust them thay all are froud Froud people, don't go this hotel
• Hariharakumar (4/5): I didn’t take the room after the conversation - No comments THEY TOLD US THAT NO PREPAYMENT IS NECESSARY. But as soon as I booked the room, they telephoned me to remit part-payment. I refused as it was against what they said.
• Vijayakumar (1/5): Bad - We booked 4 rooms and paid the same, But they provided 3 rooms only. And we claimed for refund, they denied and cheated us. Very worst approach by the hotel management. We booked 4 rooms and paid the same, But they provided 3 rooms only. And we claimed for refund, they denied and cheated us. Very worst approach by the hotel management.
• Unnikrishnan (2/5): Very poor -
• Suraj (2/5): Very poor - The location is very good to reach from main central railway station and bus station . The cleaning staffs are very good
• Lucy (8/5): Very good -
• Charan (10/5): Happy to choose this property - The hotel was nice. Everything was superb. Stay was also good Good location, good staff. Cleanliness was topnotch
• Tulsi (10/5): Great gesture of staff - Nice friendly and helpful staff, spacious room, clean restaurant,...Highly recommend this hotel. Hotel exceeded my expectations Bed was fluffy for comfortable sleep what else we need...
• Devi (1/5): Bad -
• Kartik (10/5): Great gesture of staff - clean and everything which was needed, available. Helpful staff and good management team. The bed and the room is very comfy. Friendly staff.
• Manoj (7/5): Good -
• Joseph (6/5): Pleasant -
• Vijayan (1/5): Bad - rooms are dirty bath room not up to the mark.No service.horrible stay.not at all worth.
• Jatin (10/5): Great experience - Very clean, neat and well maintained Hotel. Very nice and good services. The staff was polite and friendly.
• Benjamin (7/5): Good location - Great location next to PRS Hospital and a short walk to the train station. Even though I don't usually need a warm shower, it is a luxury I enjoy when I travel. I forgot to check whether this was available for this room and was surprised. Not a deal breaker.
• Yash (10/5): Best staff members - Nice and quiet hotel and the staff was very friendly , Comfy bed with good AC. N/A
• Sonit (10/5): Couple friendly hotel - Hotel check in was very smooth. Amazing services. The stay at the hotel was good. N/A
• Jatin (10/5): A dreamy escape - It was an amazing experience at the hotel. nice reception area. staff was friendly and good. spacious room and clean bathroom. The room was really worth the money we pay.
• Kalyani (10/5): Happy stay - The hotel was nice. The staff was very supportive, cleanliness were good. Overall great. The hotel was nice. Rooms were awesome. The staff was very polite and warm.
• Ninto (8/5): Very good -
• Chinmay (10/5): Warm Atmosphere - Owner and staff are courteous. I booked for my friend, he was very new to . Hotel owner guided him very well and extended his support to provide staff to receive his guest. Thanks
• Satyanarayana (7/5): Good -
• Dcruz (1/5): Bad - Nothing like My booking was confirmed, but they didnt give me room,,
• Rajaram (8/5): Very good -
• Prem (8/5): Very good -
• Neha (1/5): Worst experience with this hotel and oyo - Nothing. They said at last moment that room is not available and asked to shift in another hotel. There was no prior message of room not being available and we had to search for rooms ourselves in the night. Even after confirmation the hotel denied . Never trust this hotel and oyo rooms
• Kumaar (2/5): Dissatisfied. - Room floor was shabby. Creating foot stains in wash room. Floor mat very poor. Not sucking water from feet. Health faucet leaking. No hot water due to ineffective solar heater. Towel size is small. No chair. Need to look into above grievances which are genuine. Needs a thorough wet mopping daily. Need to have separate water heaters in each wash room. Can not rely on solar heaters in Kerala due to frequent rains
• Natarajan (9/5): Superb -
• Chirag (10/5): Solid Experience - The place was decent. Staff members were good and cooperative The rooms was spacious with clean linen and all the basic amenities. Neat and clean bathroom. The staff was polite and friendly.
• As (8/5): Very good -
• Shalini (10/5): Best staff members - A warm welcome and room was too clean and bed was too comfort for sleep Nice room with good day light and lighting. comfy bed with a desk and chair in the room my trip at s i like it Staff members are good and cooperative are location Some of the staff smiley The staff were very cooperative polite and courteous
• Rimpu (10/5): First time visit to India and happy to choose this one - my trip at s i like it Staff members are good and cooperative are location Some of the staff smiley The staff were very cooperative polite and courteous Very comfortable Excellent darshini with good hotel . Nice clean hotel with great responsive staff. will come back next month again to stay here.
• Johnson (10/5): Exceptional -
• Junaijo (10/5): Exceptional -
• Abdun (10/5): Exceptional -
• Sudhanraj (10/5): Feel free good - Good Nothing
• Sengupta (9/5): Superb - comfortable budget friendly room with good staffs
• Debangshu (9/5): Superb - All good.
• Santosh (5/5): Only grace, clean rooms - Cleanliness of rooms Booking. Hotel insisted for prepayment to keep the booking when there was no such requirement in Booking.com Free Board promised..Dinner was not given No possibility for tea. Confused staff , did not know this promise
• Sachin (1/5): Bad - They are doing scam on booking.com actual rates They will ask more money when you will reach in the hotel. They have no shame for this.

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