Homewood Suites By Hilton Downers Grove Chicago, Il

Location: 1500 Opus Place, Downers Grove, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Wheelchair accessible
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Security alarm
• Key card access
• ATM/banking
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Electric bicycle charging station

Rooms Available

• King Suite with One King Bed and Mobility Accessible Tub

  Meals can be prepared in the kitchenette, which is fitted with a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This suite features air conditioning, heating and a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

• Two-Room King Suite - Hearing Accessible

  The well-fitted kitchenette features a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This suite has air conditioning, heating and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

• Two-Room King Suite with Murphy Bed

  Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This suite features air conditioning, heating and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

• One-Bedroom King Suite

  The well-fitted kitchenette features a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This suite has air conditioning, heating and a TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

• King Room with Mobility Accessible Roll-In Shower

  The fully equipped kitchenette has a refrigerator, a dishwasher and a microwave. The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

• Two Room Suite with Two Double Beds and Sofa Bed

  Guests can make meals in the kitchenette that is equipped with a refrigerator, a dishwasher, a microwave and a tea and coffee maker. This suite features air conditioning, heating and a TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Microwave
  • Dishwasher
  • Video
  • Heating
  • Alarm clock
  • Toaster
  • Smoke alarm
  • Privacy curtain

Guest Reviews

• Paul (7/5): - Minor repairs on some room required. Informed staff member on checkout and she quickly made note of same in what I presume was a maintenance issue log. None of the issues were "fatal" to my recommending hotel for short or extended stay see above
• Natasha (8/5): -
• Edgar (9/5): Great stay, would come back again - Everything was perfect The TVs in the room were very dimmed, couldn't find a way to make it brighter.
• Jill (6/5): Good - The pool was under construction It looks as though the construction has stopped and was just left to sit.
• Margery (4/5): Accessible needs overhaul - Fully stocked kitchen and view Booked accessible room and it really was barely accessible. Dresser blocked entry to bed, bed too high for a wheelchair user, toilet too low. Room had drugs in it, floor dirty. 40 minutes to clean it for us and the compensation was a single entree for two people.
• Tracy (8/5): It was very peaceful away from the world - It was clean and comfortable The mold in the coffee pot
• Williams (10/5): - Nice staff That the pool was out of order
• Dasha (3/5): I wasted 215$ - They gave me a dirty room. Then it was so hot in the whole hotel . Pool was not working. They didn’t have tooth brushes
• Paula (10/5): Excelente - Funcionários, acomodações e conforto Bar poderia ficar aberto até mais tarde
• Victoria (10/5): -
• Anthony (10/5): Absolutely perfect and will stay here again ! - Perfect for the night … and loved the way the room was designed
• Victoria (10/5): -
• Laurie (10/5): - Very nice Hotel, Spacious, Clean, Comfortable bed and pillows. I would definitely stay there again!
• Tavonta (10/5): -
• Roshara (10/5): Enjoyable stay, will stay again. - The room was beautiful and the staff was really nice, they send you a text and anything you need you can text them and they’ll bring it right up. There was nothing I didn’t like the hotel was great. Just busy but that was expected it was New Years Eve.
• Queen (10/5): A wonderful night - Service and staff, really personable and helpful!! Good breakfast, comfortable bed and spacious room. Delicious, complimentary cookies!! Slight water damage in ceiling, one front desk employee directed us to the "to- go" bag breakfast, instead of the hot breakfast buffet included with our stay. That was a little weird but, I'm glad I knew better.
• Margaret (10/5): - Great place! We have stayed there multiple times- and have never been dissapointed!
• Sabrina (8/5): -
• Kathleen (10/5): -
• Redas (10/5): -
• Redas (10/5): -
• Nicole (9/5): -
• Esther (10/5): Comfortable - Nice ambiance and cozy vibes!
• William (10/5): - Shower/tub needs a slip-proof floor mat! Very dangerous! Breakfast buffet lacks FRUIT! Very comfortable!
• DAVID (10/5): -
• Leshea (10/5): -
• SANDRA MARI (9/5): -
• Smith (5/5): - It was clean The Internet wasn’t working when I first got there
• Tank (10/5): -
• Mason (10/5): -
• Allison (10/5): - Very clean and spacious rooms with friendly welcoming staff
• Ebonie (10/5): - The staff was absolutely amazing and the customer service was stellar. Enia was awesome
• Catherine (10/5): - Excellent. Quiet in sleeping room even if there is a crying baby next door!
• JAYACHANDRA (8/5): - Quiet and comfortable place. Very friendly staff and great breakfast options. Sofa/Murphy bed for a 4 ppl room options are very uncomfortable. ( may be because of old matresses.)
• Tamaya (10/5): - I had a great stay
• Lirita (9/5): - The room was clean and spacious. Not a real balcony and there wasn't a screen.
• Kathleen A (10/5): - Great room and great service!
• William (10/5): - It was very nice and everything worked properly. I was concerned when we checked in that we were right next to the elevator, but we never heard the slightest noise from the elevator or from the hallway. I will definitely stay there again when the need arises.
• Savannah (10/5): - Friendly staff, clean main part of room and decent breakfast. Clean lobby.
• Tiffiny (10/5): - Friendly staff
• Justis (10/5): - Great accommodations
• Suprena (10/5): -
• Leanne (8/5): A reliable chain and nice rooms. - The hotel is combined with a Hampton in a mostly business area. It's not far from Butterfield Road which gives lots of options for food, shopping and entertainment. The breakfast was really good with multiple options and the food was hot.
• Claudia (10/5): Millie’s first hotel visit - Pet friendly was key. King suite was perfect. Beds are made beautifully with lots of pillows, just need hard ones.Housekeeping every other day is ideal these days esp with a pet. Felt very safe and secure.
• Thelma (10/5): - Everything was perfect, staff, food, atmosphere. The rooms were clean and comfortable, it’s was like returning home after a busy day of sightseeing. At home feel. I never did get a chance to get a cookie but I wanted too!
• SHAMEQUA (10/5): I’d go back - Besides the unexpected Flawless room , the ac system had a small glitch but it subsided .. the only complaint was basic breakfast .. but I would return for the room it self and the staff is friendly …
• Venkoji praveen teja (9/5): -
• Joseph (10/5): Great - Great location,nice clean facilities, loved the kitchen Nothing
• Laywon (10/5): - I love IHG hotels. Always friendly and accommodating.
• anysia (10/5): - very nice & quiet . didnt get a chance to view the pool but im sure it was amazing.
• Rebecca (8/5): - Loved the room. Cleanliness. Help from staff. Pack n play we got from facility was dirty, dirty. We couldn't use it
• Nikola (10/5): - Great!
• Steven (10/5): - It was clean, quiet and a good value
• Mohammed (10/5): - Great vibes always 👌 recommend to stay... hilton by homewood suites
• theresa (10/5): -
• Mirna Isela (6/5): - The room was okay the carpet was old and ripping from edges. The kitchenette was nice . The housekeeping staff was very nice . The breakfast was good . The dinning area was always dirty no one cleaned tables durning breakfast hours. The pool was dirty, and the chemicals were not right I got a very bad skin rash after being in hot tub .
• William (6/5): - an hour to back in our room. Now it is almost 10:30 at night and although being offered another room it was late and we could get in so we decided to wait and change rooms in the morning, the lock continued to work and we had only one night left so we did not change rooms. When we went to check out and said we felt we should be compensated for all the issues we had, we were told they do not issue refunds or compensation when you book through a 3rd party. So we had to pay the full bill, so know when you book through Expedia if you have an issue with your booking the hotel will take no responsibility. I do not think I will use Expedia again since we had all the issues and inconvenience and missed a planned event and nobody is responsible.
• Lenin (10/5): Viaje a Chicago - Acogedor, limpio, personal atento en todo momento Nada
• Verified traveler (8/5): - Didn’t have any food but the bed was very comfortable.
• Brittany (10/5): -
• Kaniya (8/5): - I love everything about my stay, brought my daughter who turned 11 for an over night stay. I just didn’t like when I sent my kids down to the pool the sign for the pool stated kids need to be with someone 18yrs older I sent my 19yr old niece down with her sister and cousins who was 11yrs and up and the staff going to tell her that it was 21 and older after seeing her with the kids, stating even though it a sign on the wall that states 18yr that it changed today which I know was a lie. But besides that I had a great stay breakfast was top notch. And besides that incident the stay was great.
• rob (10/5): - Everything was excellent! I will be returning.
• Katherina (10/5): Exceptional -
• William (6/5): Sub par - One of the elevators isn’t in service. With there being 7 floors we would have to wait sometimes 20/30 minutes to catch an elevator down. Stairwells only had exit to the outside and had alarms on the doors. Front desk said to push the alarm and exit that way and seemed disinterested. Alarm didn’t sound and or wouldn’t open. Felt like trapped rats. The fire marshall needs to pay this location a visit.
• Valencia (10/5): - The pool and hot tub were not clean. There was dirt floating on top of the bubbles in the hot tub.
• Verified traveler (4/5): Bad cleanliness - We were assigned to the wrong room. I came to realize it when I went back to the front desk on the next day to report the strong smell of urine that we could not hide with our own cleaning products. On the third day, we were transferred to another room. Both rooms had sliding doors for the bathroom that did not close completely. There were stains on the furniture in both rooms. Overall, the cleaniness was much to be desired.
• Frank (8/5): - Price is reasonable for a suite on a weekend
• SydniCherise (10/5): - Very nice
• Ormond (9/5): Superb -
• Kim (3/5): Had to deal with the flood twice didn’t get a room until next morning at 10:30am only because the manager on shift overh - Toilet & sink started flooding in the middle of the night. The front desk Dana didn’t seem to care about it and handle the mop to me and told me to mop it..
• Galia (10/5): - I like everything
• Hill (10/5): Exceptional -
• Jashanda (10/5): - Everything was great from the breakfast to the rooms me and my family had an amazing .
• Karen (7/5): We will stay here again for 10–17 days when we return from AZ to visit family and friends. - Couch to sit on to watch TV & huge mobility accessible bathroom. High chairs at kitchen counter … uncomfortable to sit on to watch TV … limited handicap parking.
• Chad (10/5): - Nice place to stay, would stay there again
• Marlon (6/5): Treat Guest with little more decency, stay was ok - Jul 16 9:49 am we liked our room because it was a set up that was different But then the next day I get a text from room service saying “if you need anything don’t hesitate to let us know” We needed towels so I asked if they could refill them while we were out for the day Lana replied yes, We get back to the hotel at night and there’s no towels in site So I end up calling the front desk and a lady helped me with getting someone for our towels and was very apologetic which I appreciated in the moment. Then they bring the towels and then a few hours later I get another knock with EVEN more towels which at that point weren’t needed. So the communication has to be better The 2 maids I saw walk around on their phones, giving you your towels at your door while looking at their phone lol…okay Then the last thing was breakfast ended at 10am WHICH is understandable My girlfriend and I made it there at 9:49am And was greeted by the breakfast already being closed off, it’s not 10am yet. Of course there’s maid sitting at the breakfast area With their phones And I ask the lady (most likely a maid) if we can pass to get a quick breakfast (we didn’t even want to sit) and she replies that breakfast is closed. I was told breakfast closed at 10am mind you there were still people eating and sitting down. I get that we were 10 mins until the breakfast official closed but front desk said it’s closed at 10am not 9:50am, of course it’s the maid eating and on her phone that says no
• LaToya (10/5): - The hotel was clean. The service was excellent with friendly staff. The hotel is conveniently located near lots of restaurants and shopping. I can't wait to return.
• Christopher (10/5): - Definitely staying here if I travel again
• Stephanie (8/5): - Quiet and close to the highway.
• TIARA (10/5): - Clean and nice
• Evan (4/5): - The front desk & housekeeping were very good. The hotel is outdated & needs renovations.
• Armelito (10/5): - Excellent
• Shalonda (5/5): Passable -
• Jennifer (7/5): Very nice property at a good price, but I really wish we could have used the outdoor pool - Breakfast was excellent & sitting room with Murphy bed & small kitchen was great Outdoor pool was closed and not usable
• Jennifer (10/5): - Clean, comfortable beds, quiet, did not hear noise from hallways or adjacent rooms! Highly recommend!! Friendly staff and great breakfast service!
• Wade (10/5): Exceptional - Very clean and quiet. Was worried about taking an almost 2 year old, but zero complaints. No complaints.
• Brock (10/5): - Good location outside Chicago, 30 minutes from MDW. Room was small for a 1 bedroom suite, but was comfortable and clean. Restaurant was great and lots of parking. We would stay there again.
• Aneta (10/5): - Everything was great,just the breakfast was not good enough and the cutlery and plates weren't very clean.
• Sajish Eapen (6/5): - Was overall good. Food was good and staff were nice. The toilets were not clean. The towel hooks were loose.
• Holly (8/5): - Dog friendly but no access to stairs. Must use elevator to take dogs out.
• Chitra (10/5): Excellent - Food,service, cleanliness and quick check in
• Lisa (8/5): - Very nice hotel. Large room with kitchenette. Friendly staff
• fing (8/5): - Service could be better
• Carole (6/5): - The room was suppose to have a sofa bed. Had to both sleep in bed. Girls weekend.
• Sainaya (8/5): - The bathroom shower could have been more cleaner and new shower curtains
• Andrea (8/5): Very good -
• Shantel (8/5): - Room was small and need to be remodeled
• Evan (7/5): Good -
• Verified traveler (8/5): Great room - Great room but the pool was nasty
• Melanie (10/5): - Amazing stay

Photos