Signature by M Village Thợ Nhuộm

Location: 84 Phố Thợ Nhuộm, Trần Hưng Đạo, Quận Hoàn Kiếm, Hà Nội, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Allergy-free room
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• Food delivered to guest room
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Pool waterfall
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Studio

  Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room with City View

  Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior King Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard Studio

  Providing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe King Room

  The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Balcony

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Suite with City View

  This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  The spacious family room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Aoife (9/5): - Fantastic service and staff. Mia on the reception desk was so helpful, room was very spacious, included a kettle with tea and a cafetiere which was lovely. Co working space available and they can store baggage for you too! Can sometimes hear noise in corridors which may be disruptive, gym is very clean but has somewhat limited equipment (no barbell).
• Yassine (8/5): - Tout est très bien. Le personnel est au petit soin et les services rendus sont top. L’asenceur est lent et comme le personnel l’utilise en permanence l’attente est encore plus longue.
• Sophie (10/5): Fantastic hotel in Hanoi ⭐️⭐️⭐️⭐️⭐️ - Our favourite stay in Hanoi. Lovely big spacious rooms, extremely friending and helpful staff. Brilliant pool / gym facilities with free laundry service. We came back here again after we done the Ha Giang Loop as we loved it so much. Nothing it was perfect!
• Brian (10/5): Enjoyable stay at Signature by M Village - Reasonably short distance to old quarter, the hotel distance allows you to venture in and out of the busy traffic. Its also a great pickup location to venture outside hanoi city. Couldnt ask for a better service, the team were responsive on whatsapp via english with no issue. Would promptly hold your delivery items at front desk or can deliver up to you if you kindly let them know. Pool and gym were clean, fresh and accessible at the bottom level. DIY laundry with detergent provided, 2 washer and 2 dryer makes for ease of cleanup. Buffet on 2nd level and cafes/restarants walking distance. Room was clean, spacious, modern and odourless (superior bedroom option). It was a great experience, would return.
• Weiteng (10/5): -
• martine (9/5): Très bon choix correspondait à nos attentes - Personnel attentionné Emplacement
• Fu (10/5): -
• Marianne (10/5): Bonne localisation et très pratique - La proximité (10 min à pied du lac Hoam Kiem) de l’hôtel et sa localisation dans une rue au calme est un vrai plus. Les équipements proposés (salle de sport, piscine et machines à laver/ sécher le linge en libre service) sont très pratiques. Le personnel est très compétent, aidant (merci à Julia, Vanessa et Peter pour leur aide) et sympathique.
• Menusch (10/5): Great stay! -
• Elaine (9/5): Comfortable and quiet -
• Anas (10/5): -
• François (8/5): On y revient toujours - Troisième séjour. Ce n'est pas par hasard. Un quartier calme à l'écart du barnum touristique de la vieille ville mais tout proche, un design moderne et une chambre confortable, sans oublier un personnel toujours souriant et prêt à aider. Un détail: le coffre-fort au ras du sol; pas vraiment pratique!
• Daniel (10/5): - Staff are very friendly and hospitable Bathtubs are too high, difficult to climb in and out of the shower. Dangerous
• Chin (10/5): - Very clean and great location. The reception was very helpful, they will contact you via whatsapp when your room is ready. They were very accommodating to our requests
• QUÝ MINH THƯ (10/5): - sạch
• Danesh (10/5): -
• Ami (8/5): Good base to explore hanoi - The reception staff were very friendly and helpful. They helped me with the luggage and dealt with me and any issues i had in a very prompt and courteous manner. I had issue with the safety deposit box and air conditioning. Both were dealt with quickly. The laundry room in the basement was very handy. Liked the privacy of the pool and sauna in the basement. The Japanese style toilet with built in bidet was amazing. The decor of the hotel with very modern and business like. The location is in an area with lot of banks/ embassy/ offices. So its not busy in the evening like other parts of the city. It’s a calm part of city with long treelined roads. I enjoyed going to the book street and cafes nearby. There is a circle k 3 minutes walk away to buy snacks and drinks. Liked that the windows can be opened to let in air. I didn’t have breakfast. The rooms are not very soundproof. I could hear the sounds from the corridor as well as sounds from the school near by. There was also a buzzing noise from the air conditioning. I was on the 11 floor. I would suggest bringing some earplugs if sound is an issue. The reception offered me camomile tea when i mentioned this issue to them. I also didn’t like the floor level position of the safety deposit box. It is difficult for anyone with back issues to reach down to retrieve your items from the safe.
• matthew (8/5): - The location The pool is absolutely freezing
• Daniela (10/5): -
• Alexis (7/5): -
• Marco (5/5): Va bene per una notte di passaggio - All'arrivo, c'era un forte odore di fumo di sigaretta. La stanza era grande, ma il bagno era un po' piccolo e la cosa più assurda del bagno è che non aveva neanche una presa.
• Renate (9/5): -
• Ivan (8/5): -
• Sara (8/5): -
• Edward (10/5): -
• Nhat Quang (10/5): -
• Ei Khine (8/5): I feel when staying in Signature M Village as my home. - The reception service is best because of their very details information, good communication each others and warmly welcome to guests every times.
• Rossi (8/5): -
• Donatella (10/5): Estancia cómoda y funcional - El personal muy disponible y acogedor, en especial Vanesa. Habitación grande, cama cómoda, baño funcional. Bien la zona Spa con baño turco, sauna y piscina. El hotel está bastante céntrico, así que andando se puede llegar al centro. Las ventanas aíslan poco el ruido de fuera, pero nosotros estábamos en una habitación donde no se oía mucho tráfico.
• Diane (10/5): Great stay for Hanoi - Lovely hotel. rooms spotless as we’re all parts of the hotel and all staff were lovely. Gave us recommendations to a few things we wanted to do. Special thanks to Mai on reception Cleanliness and location
• Natalia (10/5): I highly recommend booking it and experiencing for yourself! - Where do I begin to describe my experience? From the end, I guess, and it was simply the best. To put it into perspective, if you’ve seen the film Pretty Woman and remember the hotel manager who went above and beyond to help, that’s what I’m talking about. When I walked into the hotel at two a m after arriving in Hanoi and finding out my booking with another hotel was cancelled without my knowledge, I wasn’t hoping for much—especially as it was Christmas and New Year break. On top of that, upon realising my only bank card wasn’t with me after a small cash withdrawal at the airport, my situation looked gloomy, to say the least. Instead of plummeting into panic and despair, I was lovingly taken care of by this absolutely amazing team of kind-hearted people who went above and beyond to make sure my stay was peaceful and comfortable, and that my financial struggles were addressed and resolved the next day—with help from the outstanding front desk manager Bruce, who instantly offered to locate my missing card and even sorted my cash needs while I waited for the bank to respond, even though it was the weekend. To make sure I felt safe and sound at all times, the front desk team constantly checked if all my needs and desires were met—including ordering my favourite takeaways from nearby restaurants, advising me on getting a local eSIM, creating a list of cool spots to visit, providing fresh chamomile tea… and keeping me updated on WhatsApp about the bank. And that’s not even mentioning the resident chef, who made fresh creamy yoghurt and tasty croissants every morning. There was also a hidden gem I didn’t know about—a well-equipped gym, yoga studio, lovely large pool, jacuzzi, two saunas and a fantastic steam room, which I loved, especially since it was cold and grey outside. The hotel itself is very comfortable and well designed. All members of staff were unbelievably friendly. The room was clean, perfect size, location’s superb—so yes, my stay was magical. Nothing
• George Adrian (10/5): - Clean, spa included. Excellent pillows. May i ask where can i buy similar from? Pillows are usually my worst nightmare when i travel Restaurant sometimes closed (didn't rly pay attention at the hours) but you could order at the bar
• Anh Duc (9/5): -
• Beatriz (10/5): Muito boa estadia!! Incrível! - Tudo
• Rachel (8/5): -
• Thibaut (8/5): -
• Niko (10/5): -
• Anh Thu Dang (10/5): - This is by far the best hotel I’ve stayed in Hanoi. My husband and I stayed here for more than a week. I gotta say the staffs and the team who took care of us are truly amazing and incredibly thoughtful. Room is cozy and has everything you need: mini fridge, hair dryer, iron, amenities, etc. Room service and cleaning is everyday and they will either call up to your room to ask whether you need cleaning or you can just leave the sign outside your door. They even surprised me with some little gift for my birthday in the room. They gave us early check in and late check out. Laundry room for free, gym, yoga room and sauna and pool are great touch for anyone who plans to stay a bit longer in the city. Location is 10/10 - 10 min walk to Hoan Kiem lake, city center. In case you want to book grab car for commuting, they have enough space in front of the hotel for car temporary parking. Breakfast is amazing, I’m a Vietnamese and I gotta say the soup section of the breakfast is truly on point. All in all, for quite an affordable price, the hotel has it all. Truly recommend this and we will definitely come back to this hotel next time On the last day I booked an extra night seperately as we extended our trip, and I did not know that we did not pay for breakfast. So when checking out we had to pay for breakfast for that day, which is not a problem at all. Just the breakfast price alone were a bit pricey in my opinion. Maybe the team can reduce the price of breakfast alone a bit. But thats it, again this is just a suggestion. I still love this hotel a lot and truly recommend it to everyone and will come back!
• krista (3/5): Bad - Nil From my big boss who stayed!! If I could not be booked in Signature by M Village the next time I’m in Hanoi that would be very helpful. I guess the different M hotels in town are not created equal. This one is just challenging: my room stinks and the breakfast is barely edible. Was told by boss to remember to avoid this hotel. Internet was from the last century!
• Yvan (9/5): -
• Robert (9/5): A very nice place to stay in Hanoi. - We had a very nice stay. The staff were charming, helpful, and attentive but also gave enough space. The rooms were spotlessly clean and very comfortable. The breakfast buffet was plentiful in choice. The location is perfect for visiting Hanoi. Central but still quiet at night. We would have liked to be able to open the windows, but they are locked closed. But we also didn't ask, so maybe they would unlock them on request.
• Nguyen Hoang (9/5): - Thích vị trí và sạch sẽ, tiện nghi.
• nora (10/5): -
• Aurelie (9/5): - Nice swimming pool Great to have laundry facilities for free The room was comfortable and clean. Was lovely to get a drink and cake for women's day. The jacuzzi really smelled when turned on so we could not stay in there long. The door opened the wrong way and it made it a bit difficult to navigate into the room, especially with luggage.
• Lilly.... (10/5): いつもどおり最高 - ハノイならここ一択です。周りにカフェが多く、夜22時頃でも開いています。治安もよいかと思う。ホテル自体、とても快適。スタッフはいつも親切で、居心地がいい。ラウンジの雰囲気や食事もいい。ホテルに籠るもよし、街歩きもよし。ハノイに来るなら、またここに泊まります。あ、朝の麺は日替わりで、絶対食べたほうがいい。 今回泊まったお部屋はバスルームが狭い感じがした。一人なら気にならないと思う（子どもの世話しながら、だと厳しいかも）。その代わりにベットルームが非常に広く、SML各サイズのスーツケースすべてを広げても余裕がかなりあった。
• Raewyn (8/5): -
• MIKHAIL (9/5): -
• Nicole (8/5): - Staff were outstanding and super friendly, the room was very large with plenty of space small bathroom and my room was on a lower floor, so a bit dark due to not much natural light
• Janine (9/5): -
• Bruno (10/5): Juste parfait - L’entièreté du staff est exceptionnel de par sa compétence et son amabilité toute personnel est souriant, attentionné et efficace Particulièrement l’équipe de la réception toujours très à l’écoute. Merci pour cette qualité de service qui fait toute la différence Les petits déjeuners sont somptueux de grande qualité Piscine, les salles de sport, magnifiques Rien, peut-être légèrement éloigné du vieux Hanoi
• Damien (8/5): A great location from which to explore Hanoi with friendly staff - location and breakfast were great. Room was a good size. Bathroom tended to flood and gym was pretty basic. Pool was shallow and indoors
• Dieu Quynh (9/5): -
• SHIH-CHANG (8/5): -
• guillermo (10/5): -
• don (10/5): Excellent visit - Friendly helpful staff
• Virginie (10/5): Wonderful experience - Beautiful hotel, great facilities and the room is really clean & confortable. Warm welcome, thanks to the reception for their help. Free laundry +++
• Danyelle (10/5): Excellent world class service. - Excellent service from everyone at this hotel. Nothing was excellent
• Nuno (10/5): -
• Tabrik (8/5): -
• Franky (10/5): Professionalism and great food. - Hotel as it should be. Professional, comfortable and with plenty of facilities. Great food, all day long. With the best breakfast we had so far in Vietnam. Staff is purely amazing. Maybe the water of the swimming pool could be a bit warmer? But that’s just a small detail :)
• Robert (10/5): Excellent hotel - Staff were amazing,everything was as described on booking. Super clean. Staff really went above and beyond N/a
• Anna (10/5): Exceptional -
• Hannah (10/5): Great stay overall—Daryl was a legend! Only minor downside was the view. - We had a fantastic stay at Signature M in Hanoi! The hotel was stylish, comfortable, and in a great location- but the real standout was Darryl. He went above and beyond to make us feel welcome and was incredibly helpful throughout our stay. Big shoutout to him! Would absolutely stay here again. The only small letdown was the view from our room - it wasn’t quite what we expected. But honestly, everything else was spot on so we really can’t complain.
• Nguyen (10/5): Exceptional - We absolutely enjoyed our stay here. The room was modernly designed and spacious. The amenities looked very well-maintained. The location was close to the central but still easy for booking taxis (as opposed to the streets in the Old Quarter). Last but not least, the staff really impressed us with their attentiveness. The balcony in our room was actually on the side of the room, where the air conditioner outdoor unit was placed, which made it a little letdown for us.
• Sani (10/5): Exceptional - Very quite place and friendly staff. A bit hidden place from bit far from convinien store
• Andy (10/5): Exceptional - Friendly staff and the clearness of the room.
• Carolina (8/5): Great staff and great price! - The staff is super nice! The breakfast was expensive, with not a lot of healthy options.
• Sean (10/5): Exceptional -
• Paola (9/5): Superb -
• Sarah (10/5): Luxuy Hotel in a great location - The saunas, gym & pool and free laundry machines was an amazing offering. The buffet was AWESOME and I really enjoyed trying lots of new foods - including the Ash Sticky Rice which the staff kindly taught me how to eat properly. So yummy!! Nothing; pretty good value for money if you make the most of the facilities :-)
• Nhat (10/5): Exceptional -
• Nihal (10/5): Exceptional -
• Mary (10/5): We had the best stay with my family. I’d live to give compliment to the receptionist at night durinh our stay. He is ver - I love that it has a gym, a pool and also a self service laundry. Nothing
• Craig (10/5): Perfect Stay - The staff were amazing, there are few hotels where the staff are so attentive. Everyone was on the top of every issue and made us feel welcome and at home!
• Mario (10/5): Exceptional -
• Niek (10/5): An amazing stay with exceptional service, a lovely room, and truly outstanding staff. - My stay at this hotel in Hanoi was absolutely wonderful! The hotel itself is very nice, clean, comfortable rooms with great internet access and excellent facilities. The staff truly made the experience exceptional, especially Bruce, who went above and beyond to help me. He took so much time to explain what to see in the city and even arranged a safe and affordable ride back to the airport. Honestly, the help and kindness from the staff was not something you see every day! While the hotel is a bit further from the main Old Quarter, the location is actually great if you’re planning to do some shopping, as many shops are just south of the hotel. It’s a peaceful spot with easy access to everything. There’s also a lovely bakery right next door where you can grab breakfast if it’s not included. I would definitely stay here again! If I had to mention anything, it would only be that it’s slightly outside the Old Quarter, but honestly, that ended up being a plus for me. Everything else was even better than expected!
• Le (9/5): Superb -
• Nhat (9/5): Superb -
• Holly (10/5): Would recommend - great staff, rooms and facilities - A really great hotel! Staff were all so helpful and friendly, self service laundry was really useful, good aircon and very comfortable rooms. A 20 minute walk to the Old Quarter.
• Kathryn (10/5): Exceptional - All staff members were amazing-very polite and helpful
• Kathryn (10/5): Exceptional -
• Janie (10/5): If I could rate it 100/10, I would, fantastic stay! - This hotel exceeded all our expectations. The photos do not do this hotel justice, because the hotel is really really nicely done and the rooms are lovely and very modern and spacious. The front staff are super friendly and helpful. This feels like a 5 star hotel. Great location and facilities. Honestly nothing we did not like about this property. It is truly wonderful.
• Jakub (10/5): Perfect accommodation in the center of Hanoi - The hotel was really great. Beautiful, modern, clean - I have nothing to complain about. The staff was absolutely perfect, they were always nice, smiling and most importantly helpful when I needed to solve anything. The hotel kitchen was flawless for me - both breakfast and room service. I can definitely recommend the hotel.
• Atul (8/5): Very good - The service was excellent Room was small, Lowe floor not good
• Dianne (9/5): Loved this hotel close to town but a bit hidden away. Great breakfast. - Lovely relaxing hotel with charming touches like the artwork everywhere. The room was very lovely and relaxing with outdoor bath on balcony. It was really charmingly decorated.
• Karen (10/5): Exceptional - They are very helpful totally recommended
• Leigh (8/5): Very good - Staff are very friendly, great price and location Room was a little bit less clean and fresh than expected but still very comfortable for the visit.
• Arun (10/5): Exceptional - Great location, amazing hospitality and good amenities in the room. The service was excellent, you get everything you need including do-it-yourself laundry room. The food options are not great but it was good enough for our 4 night stays.
• Sergio (10/5): Exceptional - Great central location with rather small but nice rooms. Friendly staff and great extras like gym and self-service laundry room complemented our stay. We couldn’t use the pool, but it is also a nice to have. n/a
• Craig (10/5): Perfect - The location is perfect and the staff are willing to address any concerns one might have: very helpful and friendly. The gym and pool were greatly appreciated.
• Sandra (9/5): Superb - Wonderful staff, hotel was neat and clean, overall a pleasant experience
• Ahnya (10/5): Exceptional - Our stay was absolutely magnificent, the hotel is situated in a quiet part of Hanoi. If you need a break from all the hustle and bustle this is a great place to stay. The beds were super comfortable and the room was immaculate. The staff are absolutely lovely and so helpful especially Andrew, Hazel and Mike. I left some belongings there and they contacted me to get those back to me. If you're looking for somewhere to switch off your brain and just enjoy then definitely come here! The sauna, jacuzzi and swimming pool were great and we had the place to ourselves. Marvelous.
• Anthony (7/5): Modern hotel but pool not maintained with green water in pools - Location was good & rooms were modern. We booked here for the pool/facilities but they weren't well maintained. The main pool was half empty & the jacuzzis were the same but the water was green/yellow from lack of cleaning. Would book elsewhere if looking for a spa.
• Pp49 (10/5): Accurate info for travellers - In addition to meeting all my expectations like cleaniness, modern and .... having a free self-service laundry was great for me. The most unique part of my experience was the amazing staff, cooperative, polite, and sincere. I felt myself home, and I would like to thank them here by their names : Dwayne, Anthony, Alex, Kin, Hazel, I really appreciate your efforts, and this community is lucky to have you. Definitely recommend this hotel to everyone without any doubt. Just if they can improve their breakfast, then it's the perfect place to stay.
• Arora (10/5): Exceptional -
• Ricky (10/5): Quality and vakue fir money hotel with excellent staff service - I have what I need in the room, particularly iron and ironing board. What is missing is a digital safe in the room. There is also a bathtub. The toilet is automatic. The coffee is nice. I just wish the hotel would also provide creamer. The staff are very friendly and helpful. In particular, I would like to mention a front desk staff - Alice, who shows initiative to help us find places where we wanted to go. I also like the precheck in prechrckout email. I would certainly choose this hotel for my regular visit to Hanoi in the future.
• Viva (8/5): Very good -
• Nyha (10/5): A must stay in Hanoi - I thought it was excellent with lots of variety but it was hard to find the cutlery a few areas for improvement: - the shower floods and leaks over the side a bit which could cause issues - it’s hard to find the cutlery at breakfast - the windows are not sound proof so can hear noise outside which wasn’t an issue for me but may be for other guests.
• Huu (8/5): Very good -
• Jim (9/5): Great hotel - Great room, nice hotel. Good staff and good location! The jacuzzi’s were green of dirt and should be cleaned. Sometimes the room smelled like smoke as well. I’d prefer a shower only set up instead of a shower in tub, as it’s slippery and not as roomy.

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