The Mews KLCC Kuala Lumpur by Collective Haus

Location: The Mews KLCC, 19, Jalan Yap Kwan Seng, Kampung Baru, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Kuala Lumpur, my

Star Rating: 8.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Infinity pool
• Salt-water pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Three-Bedroom Apartment with Balcony

  This apartment features a pool with a view. Boasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment with Balcony

  Guests will have a special experience as this apartment provides a pool with a view. Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe 1-Bedroom Apartment with Bathtub

  The pool with a view is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The spacious suite features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Apartment with Balcony and City View

  This apartment's special feature is the pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard 1-Bedroom Apartment With Bathtub

  Guests will have a special experience as the apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Junior 1-Bedroom Apartment With Bathtub

  This suite's special feature is the pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious suite offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premium 1-Bedroom Suite with Bathtub

  This suite features a pool with a view. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Standard 2-Bedroom Apartment With Bathtub

  This apartment's special feature is the pool with a view. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Classic 1-Bedroom Suite with Bathtub

  This suite offers a pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious suite provides a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe 2-Bedroom Suite with Bathtub

  This apartment's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV, as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Premium 3-Bedroom Suite with Bathtub

  The pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker as well as city views. The unit has 6 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Infinity pool
  • Salt water pool
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Sovanndourng (10/5): - Everything specially the massage chair Nothing
• Lauren (10/5): Great stay in KL - Clean, well stocked kitchen and comfortable stay! Staff were helpful and it was well located for Petronas towers but a bit far out from other areas but very easy to get a grab so not an issue. Nothing we had no issues!
• Sungsik (10/5): - 수건이 좀 더 많았으면 좋겠어요
• TAN CHOO KIN (1/5): -
• Siti (9/5): -
• BOHGAVEERAN (10/5): - Good staff, spacious place
• Deejay (10/5): Stayed here miltiple times for its prime location. The staff is always helpful and the size of the accomodations are ver - Locations, spaciousness, attentive staff and fair pricing
• Jonathan (10/5): -
• Sovanndourng (10/5): - Room is perfect
• RAPHAEL (8/5): - Appartement spacieux et confortable, très bien situé dans Kuala Lumpur. La réception était réactive pour la remise des clés et les demandes de ménage. Manque d'équipement en cuisine (pas de passoire, 1 mini casserole, peu de couvert...)
• Lim (10/5): -
• Patrick (10/5): -
• Hannah (7/5): Good location, but cleanliness and maintenance could be improved. - The location is very convenient and the overall setup of the unit was decent. Check-in was smooth and the space was generally comfortable for a short stay. The main issue for me was cleanliness. There was an unpleasant odor in the unit, the carpet did not appear clean, and one of the racks seemed unstable and close to breaking. While I understand that expectations may vary, cleanliness is very important to me and this did not meet my expectations. I also felt that the price was slightly high considering these issues.
• Anna (10/5): Highly recommended! -
• R (10/5): -
• R (10/5): -
• Wajeeh (3/5): -
• Rhian (10/5): - Amazing location and easy walking distance to the towers and metro. Large apartment with brilliant shower, comfy bed and so nice to have laundry in-unit! Host was always prompt with information and great check in. Great house keeping and great luggage storage options.
• Isabel (9/5): Perfect apartment for exploring KL! - Super spacious and modern apartment in the heart of KLCC. Very well equipped and great to have a pool too. We loved our stay here as it was a perfect base for exploring KL as first timers. Great check in and check out process and Alma was very helpful and responsive on WhatsApp. Only minor comments but the pool was actually a bit cold for us and the AC kept turning off in the middle of the night. The sink in the bathroom leaked a bit.
• 逸廷 (8/5): -
• Ekaterina (8/5): В целом проживание было комфортным, спасибо. - Очень просторные и стильные апартаменты, было всё необходимое. Заселение прошло быстро, уборку предлагали каждый день. Стоит фильтр для питьевой воды, очень удобно! Самый странный кран в ванной, невозможно помыть руки, чтобы не было лужи вокруг. Очень холодная вода в бассейне, купаться некомфортно. Персонал недоброжелателен, охрана смотрит на вас с раздражением, будто вы пришли к ним домой, нам даже не разрешили пройтись около бассейна вечером и прогнали, хотя мы не собирались плавать.
• Alejandra (8/5): - La ubicacion y la amplitud del depto La limpieza en general
• Kai Jun (10/5): -
• SUHAINA (10/5): - Facilities & Clean
• Polina (10/5): -
• Schubrian (5/5): - Location Staff, amenities and negotiating
• Chao (10/5): - Surprisingly spacious, high ceiling and clean. Walking distance to the twin tower, staff are very responsive and helpful. I requested one extra blanket, they just delivered to me immediately without any charges, excellent service felt like a 5 star hotel, room cleaning service is also complementary! All good.
• Muhammad (10/5): -
• Damian (9/5): -
• ALI (9/5): -
• Aaron (10/5): - The place was conveniently at KLCC area itself
• Daisei (7/5): - 広い。 フロントがないのでチェックイン、チェックアウトの時間調整が手間
• Andrew (9/5): - It's clean and comfortble
• Aisyah (8/5): -
• Attilio (9/5): -
• 佩君 (10/5): - 離KLCC很近走路就能到達，房間寬敞乾淨。廚房附有冰箱、烤箱、微波爐及餐具，還有洗衣機及陽臺，生活機能方便樓下就有便利商店
• Tony (8/5): - Spacious nice apartment but could do with a clean on the floors and skirting boards. Easy walking distance to public transport. We couldn't get an extra key, one is not enough. The towels are thread bare and stained and I like to have a separate pool towel. Hand towels are also needed.
• said (1/5): Its was fain but not good - Location Durty and alot if cockroach
• Zhi Tien (8/5): -
• James (8/5): Very good and excellent. - Location is good and clean and management was very responsive. Just the secure deposit was high.
• Руслан П. (10/5): - Уютные аппарты с натуральным паркетом, в самом туристическом квартале КЛ, красивый ЖК, все необходимые для туриста удобства - кухня(если вдруг вы предпочитаете домашнюю пищу в путешествиях), стиралка, гладилка, санузел с ванной и душевой, всегда приветливый персонал самого жк, чистый бассейн, что еще нужно туристу )) Мы остались довольны )
• Wang (7/5): - 地點位置很棒，空間是真的十分的寬闊，以兩人的空間來說非常好運用與享受，而且內附洗衣間、洗衣機，走路十分鐘就能到國油雙子星塔，有點類似高級公寓的感覺，管理森嚴，以房型來說價格很便宜。 原來不是飯店，類似民宿出租，管理森嚴但也因此領取鑰匙等流程繁瑣與等待，沒有專門飯店管理，是需要透過whatsapp聯繫，房間稍有歲月痕跡感，軟裝（床鋪、毛巾等）稍舊，可感覺到已經過度使用沒有更新蠻可惜的。
• Andreas (6/5): Schön, aber nicht sauber - Großes Zimmer, bequemes Bett, gute Schalldämmung. Mussten 20 min vorm Haus warten bis wir Schlüssel bekamen. Nicht ordentlich gereinigt: Haare in der Bettwäsche, staubige Möbel, viele Flecken auf Handtücher.
• Clara (7/5): Price and location good. - The location is good. Rehan restaurant next door is very good food. Pool area was nice and apartment was spacious. Bathroom was good with an excellent shower. We didn’t like having to race down 20 floors when the fire alarm went off!( it was a drill but we hadn’t been warned) Some rubbish under the couch which I noticed when my ring rolled under there. Not been cleaned for some time. Also a hand towel and tea towel for kitchen is needed. The hot/ cold drinks machine was without water and we couldn’t work out how to sort it. So no tea/ coffee for us.
• FILIPPOS (2/5): Avoid if possible. Unpleasant and stressful, and the property needs major improvements! - The apartment was spacious, giving us enough room to feel comfortable. The first room we were given had a nice view. Staff communicated politely. Overall maintenance was poor. Towels were worn and should have been replaced. The bathroom sink was clogged, and there was visible mold around the tap. The kitchen was very basic, poorly equipped, smelled terrible, and even had a dirty, used sponge left there. During our stay, we found many cockroaches in the apartment. Late at night we had to change rooms because of the cockroaches. The first new room we entered already had another huge cockroach before we even unpacked, so we had to move again. The final room had no cockroaches, but it was worse than what we had originally booked: no view, swollen bathroom furniture, and again a clogged sink. The next day, after losing a night’s sleep and canceling our plans, we tried to cook. As soon as we used the stove and oven together, both stopped working, and the fridge also turned off. We had to wait for the oven to be replaced, which meant losing even more of our time stuck in the apartment. Communication with staff was only through WhatsApp. At checkout, the deposit inspection felt excessive, as if they were looking for excuses to keep it. The photos online are misleading: in reality the rooms are more run-down and not well maintained. We even canceled another booking we had with the same management company because of this experience.
• Zia (7/5): -
• Woon Hui (10/5): -
• Martine (6/5): Het is ok maar gastvrijheid is ver te zoeken! - Het was lekker ruim en er is veel opbergruimte. Het was niet mega schoon en het rook ook niet of er echt schoon was gemaakt. De schoonmaak wordt gedaan door 1 man. En volgens mij worden alleen de bedden verschoond. Vooral het personeel. Echt verschrikkelijk. Zo heb ik het niet eerder meegemaakt. Een onbeschofte gast die ook geen Engels sprak. Ook zitten er zeer onvriendelijke beveiligers. Dus dat verpeste ook gelijk de sfeer. Erg jammer want het complex is verder mooi
• Said (9/5): -
• Sara (6/5): Deludente, non è come in foto! - Appartamento spazioso e accessoriato, ottima posizione Struttura con potenziale, ma che non rispecchia le condizioni in foro. È trascurata e desolata: non c'è una reception per fare il check-in (ci hanno fermato delle guardie all'ingresso, anche piuttosto ostili), gli ambienti sono spogli, non curati (avevamo 3 divani diversi in salotto, alcuni con macchie e fori, uno attaccato all'altro, il senso?), e la piscina ha grandi chiazze di muffa sulle piastrelle. Se lo so desidera, è prevista la pulizia giornaliera dell'appartamento, ma non vengono rispettati gli orari (abbiamo richiesto solo il cambio degli asciugamani, che è stato fatto soltanto prima di cena, dopo aver sollecitato il personale). Il personale è indisponente e poco chiaro: ci è stato detto che ci avrebbero reso il deposito cauzionale entro 3 settimane - un tempo stranamente lungo - che al momento del check-out sono diventate ben 3-5 mesi. Speriamo non sia una truffa!
• Sebastian (1/5): - The location. Everything is old and full of mold. The whole apartment (specially the bathroom) stinks because of this.
• azhar (8/5): Love it - Good location. Good security. Great place. Good space. Great staff. Nothing I could think of.
• Florian (9/5): Presque parfait - Très grand appartement mais qui manque de meubles (pas de table de chevet ou de lampe). La salle de bain est superbe avec sa grande douche italienne et sa baignoire. Grand lit confortable. Canapé moyen. Grande table à manger. Lave-linge et fer à repasser fonctionnels. Grand frigo. Petit balcon sympathique. Beaucoup de placards. Jolie piscine et salle de sport au 6e. Le checkout avait 20min de retard. Impossible de couper la clim dans la chambre mais un mode sommeil existe. TV non configurée. Pas de coffre.
• Thanapakiam (10/5): Big,spacious, and clean - The room is big and spacious.Each of this area is super clean.The KLCC is within walking distance only.The interior design is looking good. Overall, everything is perfect. N/A
• Nico (5/5): - Nicht ein freundliches Wort.Und zum Schluß wollte der Manager noch unbedingt was finden um die Kaution zu behalten. Gefunden hat er dann ein schmutziges Bettlaken mit einem Fleck darauf, was er ,wirklich wahr,dann mit einer Zahnbürste reinigen.Und falls der Fleck nicht raus geht ,keine Kaution zurück. Mein Sohn hatte Probleme mit dem Magen. EIN brauner Fleck. Ich sagte ihm mehrmals woher der kommt.Interressierte ihn und Zahnbürste nicht .Aus Scheiße Geld machen.Widerlich !
• Mahir (10/5): Excellent location, fantastic host - Excellent location, just a short distance from the Petronas Towers. The property was spotless, spacious, and equipped with everything we needed. I was particularly impressed by the host’s professionalism and attention to detail. They even arranged an airport transfer at a very reasonable rate. Overall, we truly enjoyed our stay and would happily return. Nothing
• Ahmed (10/5): -
• Chan (10/5): Amazing stay, highly recommended! - We had an amazing time here! The apartment was super clean, spacious, and very comfortable. The facilities were great, but what really stood out was the staff. They were incredibly responsive and always quick to help whenever we needed anything. The location is unbeatable—right in the heart of the city and super close to the Petronas Towers. We would absolutely recommend it to anyone visiting KL and would definitely stay here again! Nothing
• Andrew (10/5): Exceptional -
• Sudesh (10/5): great place and host. Location is brilliant, less than 7 mins slow walk to Petronas Twin Towers - The team member met me in person. Very friendly and professional. Lovely unit, super clean, high floor and very cozy There was noise from upstairs unit, heaving foot steps and movement of what sounded like furniture from 8pm till 11pm. I messaged the host, who to their credit tried to help, even to make a complain with the guards. This was the only downside to a almost perfect place.
• Nurul (10/5): Exceptional - Overall i very satisfied .
• Juan (10/5): Exceptional -
• Jega (10/5): Exceptional -
• Anithira (10/5): Exceptional - Just had a lovely stay at this homestay last night! The place was clean, cozy, and exactly like the pictures. We felt really comfortable and safe throughout the night. The host was kind and helpful too. Definitely a great spot for a short getaway or a relaxing night. Would recommend to others! 🌟
• Hui (10/5): Exceptional - City View Cleanliness -
• Deni (8/5): Very good -
• Meghna (10/5): Exceptional - Clean and well maintained
• Muiz (10/5): Exceptional -
• Hanna (8/5): Very good -
• Ahmad (10/5): Exceptional - Awesome
• Zanone (10/5): Exceptional -
• Soultan (10/5): Exceptional - I like everything about it Super clean and organized
• Azim (7/5): Good -
• Hazwan (10/5): Perfect! Definitely going to book here again in the future - Good house, beautiful city view, good services! Nothing
• Mohammed (10/5): Great Apartment in the heart of KLCC - Great service, nice spacious apartment for honeymoon break. I would recommend to all visiting KLCC / BukitBintang area. staff was prompt to check in and check out
• William (8/5): Very good -
• Jard (10/5): Exceptional - Very nice place to stay for a couple of days.
• Riffat (8/5): Excellent location in central KL, spacious apartment with great facilities. - Excellent location, close to the Petronas Towers and other key locations, such as the Pavilion Mall. The apartment was very spacious and well equipped. The staff were extremely friendly and helpful. I am not a great fan of living in high rise buildings. So even on the 23rd floor, going onto the balcony was challenging.
• Izzuddin (10/5): Exceptional - This host very helpfull and very friendly. The hospitality also at the good high tier services. Will repeat again here Nothing because everything tiptop
• Wouter (9/5): I can really recommend this place for a family of 4 or even 6 or 7. super place to enjoy KL from. - Super nice appartment, lots of space, all functioning, siperb view from 33ed floor. Good location, 10 min to Suria KLCC. Nice swimming pool, siper good and fast service via whatsapp. Nothing, everything was good
• Aram (10/5): Exceptional -
• Ibrylmz (1/5): Never again - Only lift,so much fast Now think about it, you pay 60 euros for an empty apartment including tax per night, your phone is about to run out of charge, but you tell the landlord that you need a socket converter for the country you are in, he wants 10 ringgit (2euro) rental fee for the material that should be the main one, it is sold for 6 ringgit outside, 7 hours have passed since you entered the apartment, do you want paid cleaning immediately, do not miss this opportunity with limited staff, the nearest market around is a fake 7 eleven, it is necessary to walk 1 km to eat, the infinity pool is on the roof, on the sixth floor of the 37-storey building..all fake..never again
• Revathy (10/5): Exceptional -
• Darsaan (10/5): Exceptional - Cleanliness,spacious
• Hao (10/5): Comfort and Quiet - Satisfied stay None
• Phoenix (9/5): Superb - Location was great. Room was very clean and well maintained. Staff was very friendly and helpful.
• Aliaksandr (10/5): Exceptional -
• Wei-chun (9/5): Superb - The room is clean and space are great.
• Tarwin (10/5): Amazing - I had a wonderful experience at this hotel. The service was super fast, and the staff were very attentive. The place was exceptionally clean, and the room was spacious and convenient, making it a comfortable stay. The housekeeping service was top-notch, and they even changed the bedsheets daily for free, which I greatly appreciated. Everything you need for cooking was provided, which made it easy to prepare meals. I also enjoyed the smart TV in the room for entertainment, and the bathtub was not only huge but also very clean, perfect for two people to relax comfortably. A special thanks to Zain, who assisted throughout my stay. His prompt responses and excellent services made a huge difference. The speed and quality of the service were impressive, and I truly appreciated his support. Overall, it was an excellent stay, and I highly recommend this hotel for its great service and facilities! ntg
• Alishan (10/5): Clean Apartment, Good Hosts - Alma is an exceptional host. The place was spotlessly clean and proper. They allowed us to checkout late also. Super accommodating
• Nur (10/5): Top-Notch Stay - It was one of the best hotel experiences I've ever had. The room was spacious and comfortable, interior was gorgeous and the amenities were top-notch, with helpful and friendly staff. I would definitely stay here again in the future. Everything was perfect
• Benaifer (9/5): Superb - The apartment is large with all facilities. Close to klcc and Petronas. Well maintained with daily housekeeping. Very easy to communicate with the property manager
• Justinas (6/5): Needs to fresh it up, but good - Good location. Big apartments. Good building. Furnitures had some old stains. Everything worn out. A lot of strange stuff in wardrobes (pillows, chairs) like in storage room.
• Florence (10/5): Really great stay in KL - the apartment was in a great location, had great facilities (gym & pool), and most importa - The property was very clean, in a good location and well within our budget! N/A
• Mayrambegim (10/5): Exceptional -
• Johansson (8/5): Great apartment and staff but bad security - Apartment was great and the staff were great and very responsive and friendly, good view and really high quality apartment They have a serious problem with security downstairs, they stranded me outside because I didn’t have a room number before checking in and then were rude and even threatening throughout the stay
• Bossy (10/5): Comfortable and low density stay - Room are big and clean, nearby the surrounding has restaurant , convenience store. Facilities like big pool are a plus. Enjoyable experience Stay at the mews. Deposit, no counter but understandable.
• Anis (10/5): Exceptional -
• Justin (7/5): Adequate, Comfy and Affordable - The Mews KLCC by Collective Haus offers a decent stay in the heart of Kuala Lumpur. While the place shows some signs of wear, it remains comfortable and well-maintained. The location is excellent for those needing easy access to the city center, though traffic can be heavy—best to plan travel during off-peak hours. Overall, it provides a nice and affordable stay with good amenities, making it a solid choice for short-term visits or business trips.
• Mohammed (10/5): Exceptional -

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