Relais & Chateaux Palazzo Seneca

Location: Via Cesare Battisti 12, Norcia, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Outdoor furniture
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• CCTV outside property
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Cooking class
• Supervised childcare/activities
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Wine release events
• Reception hall
• Japanese garden
• Horse riding nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Family Room

  Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room has air conditioning, soundproof walls, flat-screen TV, as well as chocolate for guests.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Double or Twin Room with Balcony

  The spacious twin/double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. Featuring a terrace, this twin/double room also features a mini-bar, a tea and coffee maker and a flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room

  With an LCD TV, CD and DVD player. This room comes with a mini-bar and free WiFi.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room (1 Adult)

  With an LCD TV, CD and DVD players. This room comes with a mini-bar and free WiFi.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Suite

  This soundproofed room has a seating area and a parquet floor. With an LCD TV, CD and DVD players. This room comes with a mini-bar and free WiFi.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Double Room

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV, as well as chocolate for guests.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Shower chair
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Hearing accessible

Guest Reviews

• Urs (9/5): - Das Ambiente und die zentrale Lage in einem schönen Ort.
• Dan (10/5): -
• Riccardo (9/5): -
• paolo (9/5): -
• Valentin (9/5): -
• Clare (5/5): - The breakfast was good There is no parking Near the hotel to speak of And the hotel had not made arrangements at All for guests parking You were left to find a space somewhere In the city too park which is not what you Require after you have driven along way To get to Norcia This is not expected of a relais and chateau Hotel The bedroom was clean but the mattress Was too hard and the sidelights at the Bedside were so dim and unsatisfactory For reading We will not be staying there again Guaranteed parking Better mattress Bedside tables Better bedside lighting
• Luigi (10/5): Una gemma dell Umbria -
• Laura (10/5): -
• Romanelli (10/5): -
• Marco (10/5): -
• Camilla (10/5): - Struttura magnifica da fascino unico.
• Milena (10/5): -
• Reinhardt (9/5): -
• Maurizio (9/5): Fantastico per la struttura, location e servizi - Ambienti, pulizia, spa L’accoglienza all’arrivo: scarsa di informazioni, toni distaccati e poco disponibili
• Vincenzo (9/5): -
• Mariarita (10/5): - Una stroffira posizionata proprio al centro di Norcia, con la possibilità di parcheggio in loco gratuito. Staff gentilissimo e molto disponibile, ha soddisfatto tutte le nostre richieste.. una struttura super pulita Nulla
• silvia (10/5): -
• gea (10/5): Bellissimo! Torneremo sicuramente! - La posizione, la cura degli arredi e per i dettagli, la cortesia dello staff e ovviamente la cucina di Vespasia.
• Boros (7/5): -
• Roberto (7/5): -
• Gianluca Negroni (9/5): - Abbiamo fatto un tuffo nel passato, bello lo stile, personale gentile e disponibile. La chicca della porta segreta in biblioteca è stata una piacevole sorpresa Tutto come da aspettative
• Gianmarco (8/5): Piacevole e rilassante - L’accoglienza di Laura …favolosa!!! La vasca idromassaggio purtroppo non era calda
• Clelia Maria (10/5): -
• gianluca (7/5): Conforme alle aspettative - Dimora storica Letto della camera cigolante, porta del bagno che strisciava sul pavimento
• Vincenzo (9/5): - Bella struttura, pulita e colazione spettacolare
• Bárbara (8/5): -
• Nicholas (10/5): - Amazing hotel and excellent staff.
• Saulo (10/5): Sensacional - O café da manhã é sensacional. Muitas opções prontas e a possibilidade de você pedir coisas a lá carte.
• Francesco (7/5): -
• Paul (8/5): Lovely property let down a little by the warmth of some staff - Beautiful, interesting building located in a lovely time recovering from the devastating earthquakes of 2016. With the exception of the room maids, the staff were somewhat indifferent and generally lacking in warmth. The experience left one questioning the quality and consistency of the staff training. This was exemplified by the young trainee who managed check in. He was efficient but not particularly friendly and failed to show us around the hotel and its facilities. In comparison, we subsequently noted more senior staff showing new guests around. In summary more attention to guest engagement would significantly improve the whole experience.
• Guidorzi (10/5): - Everything
• tommaso antonio (9/5): - Accoglienza impeccabile. Gentilezza e ricerca nel mettere a proprio agio gli ospiti.
• Piedad (10/5): -
• Durantini (8/5): - La posizione centralissima Colazione scarsa
• Luciana (8/5): -
• Irit (9/5): מלון אריסטוקרטי לטוב ולרע - מלון מעוצב מאד במיקום מצויין בעיר. מיטה מאד נוחה. ארוחת ערב מצויינת! ארוחת בוקר טובה. האינטרנט האלחוטי לא עבד. למרות שהיה קר מאד בחוץ, המזגן במלון היה מכוון לקירור ולא היתה אפשרות חימום. העיצוב מאד יפה, אבל לעיתים בא על חשבון הנוחות.
• Anibal (8/5): - El desayuno extraordinario El parking es muy complicado! El personal del Hotel me aparco el coche y me lo entregaron golpeado!!!
• Emmanuelle (10/5): -
• Tamara (9/5): -
• Tatiana (9/5): No coração de Norcia - Boa localização, funcionários atenciosos, café da manhã muito bom, restaurante do hotel maravilhoso. Gostei de tudo
• Guglielmo (10/5): Tutto perfetto e curato nei dettagli - Location e personale Nulla, è stato tutto perfetto
• bryan (10/5): Another great experience in Umbria - Central with character and an amazing restaurant The Michelin starred restaurant should be upgraded Quite the best Extraordinary value
• MARCO (9/5): Siamo stati molto bene. - La posizione, la tranquillità e la qualità.
• Davide (9/5): -
• Laurie (7/5): Wonderful property, unfortunate timing. - Great historic property. Beautiful building and furnishings. Room was spacious and clean. We were not told when we booked that the main stage for the rock concert over the weekend would be about 20 steps from our room. Music went until 2 am. Staff were good and did not hold us to our second night reservation. We paid for our one noisy night and moved on.
• Constantin (10/5): -
• Raluca (10/5): -
• Giulia (10/5): - Posto incantevole, colazione varia dal salato al dolce di ottima qualità, camere accoglienti con arredamento ricercato e raffinato, pulite e dotate di tutto, persino acqua e dolcetti di benvenuto che coccolano l' ospite. Il personale gentile e sorridente. Tappa obbligata in Umbria
• simona (10/5): - Palazzo Seneca è un palazzo d'epoca, la struttura è molto bella in pieno centro a Norcia. Cura nei dettagli e personale competente e molto disponibile. Se proprio devo trovare qualche difetto, le dimensioni della camera che ci è stata assegnata erano un po' ridotte e l'affaccio non era il massimo.
• Stephane (7/5): Décevant - Très central, chambre vaste et propre, salle de bains vaste et bien équipée. Personnel vraiment peu accueillant. Des l’arrivée la première chose qu’on nous a demandée concernait le stationnement de notre véhicule, pas un « bonjour » ni bienvenue. Nous avons indiqué que nous étions stationnés sur un emplacement mais le réceptionniste est parti vérifier nous laissant à la réception. Au petit déjeuner, idem: nous sommes arrivés, aucun accueil, nous avons demandé où nous installer, on nous a pointé du doigt une table qui n’était pas dressée (nappe pliée sur la table). Il a fallu commander deux fois les boissons alors même que les serveurs discutaient entre eux! Service et accueil à revoir. En outre le bâtiment n’a rien d’un. Relais Château, les pièces communes sont tristes et sans charme, l’ameublement disparate. Décevant pour le prix!!!!
• rita (10/5): -
• elena (10/5): -
• Alberto (8/5): -
• massimiliano (10/5): -
• Hans (9/5): - Schöner Aufenthalt
• Giancarlo (9/5): -
• giuseppe (8/5): sarà ripetuto anche visitare i dintorni - Ottima colazione abbondante e molto varia Siamo al massimo
• Emanuele (9/5): Majestic location, superior experience - Incredible location in the center of Norcia. The historic building is majestic, with impressive interiors, bringing you back to its prime era. The staff will give you the best experience possible, they accommodated all our needs, and the ones of our 3-months baby. You must try the wellness facilities and the Vespasia, Michelin star restaurant, part of the same building (unfortunately we couldn’t). For a more casual, but still qualitative food experience, try their other restaurant “Granaro del monte”, right in front of the hotel. You will always find great gluten-free options, as good as the original dishes, all prepared with the best products from the area. Last but not least, don’t miss their breakfast, located right aside Vespasia, you will enjoy a beautiful atmosphere, with a high selection of typical pastries, meat and cheese, from the tradition, facing a breathtaking view on the mountains. A very good way to start the day. Useless to say that you will be located in the Umbria’s heart, at 1 hour by car from all the most beautiful locations around. We’ll be back. To further improve the experience, some small details could be enhanced: - The disposable toothbrush kit, was a bit small, low quality and difficult to handle. I used slightly better ones, in other 4-stars experiences. - The gluten-free options for breakfast weren’t always the same, and served in plastic, sometimes cold. Overall good, but it might be nice to have a consistent selection proposed, as the regular one. - TV was a bit outdated, not supporting the major streaming services. Obviously not a biggie, I am a fan of no-TV when traveling, but it’d be nice to upgrade it for those not being able to go out or else (we traveled with a baby).
• Britt Marie (10/5): Norcia och besök i Cascia och Santa Rita - Allt!
• Philippe (7/5): Bien mais pas de parking et difficile d accès - Veille maison très classe avec des pièces à voir. Très bien situé au cœur de Norcia cela a les désavantages de ses avantages en effet l accès en voiture est très difficile. Le premier jour nous v avons pas su atteindre l hôtel car un camion bloquait la rue. En effet de nombreux travaux dont ceux de la place centrale sont toujours en cours après le tremblement de terre de 2016. Voir plus haut.
• Michele (10/5): We loved staying and dinning here what a wonderful experience! - Beautiful old building in the heart of Norcia Unfortunately it did not have a pool.
• giuseppe (8/5): Piacevole e rilassante. Ottimo punto di partenza per Castelluccio - Ottima e particolare. Ha soddisfatto ogni desiderio. Ottima la sala Nulla da migliorare
• Peter (9/5): -
• Gian Mauro (9/5): -
• Carlo (9/5): sehr schön - Sehr schön,gute Lage, freundliches Personal nichts
• claudio (10/5): - Colazione eccezionale, camera ottima lenzuola di lino pulitissime Non c'é posteggio
• Siegfried (9/5): Komme im Winter wieder - allein wegen des phantastischen Restaurants… - Perfekte Lage und der Rest typisch Relais&Chateaux in einem städtischen Palais! k.A.
• Richard (10/5): Wonderful short stay at a great hotel. - We have been to this hotel a number of times in the past. It is a lovely old villa that is centered right in the middle of Norcia. You can walk out the door and find all that you need in the way of shopping and services. The hotel owners have opened a great new restaurant in a newly renovated building right across the street with a wonderful outside dining area featuring great local food. The staff of the hotel and the restaurant make the Relais a very special place - always happy, smiling and welcoming. We cannot recommend this enough to the traveler seeking a true Italian hospitality experience. Thank you. Nothing
• John (10/5): Perfect place. - Everything
• DKM $ (8/5): Wonderful find in a small Italian town. - Excellent redo of an old palazzo. Many original features combined with modern touches. We enjoyed a really nice bathroom with two sinks and good shower in our Superior class room. A highly rated restaurant with a creative chef's tasting menu made our stay (2 nights) very memorable! We certainly will be returning for another visit. Would be nice if our room had some darking curtains or shutters that could be completely closed. The morning sun came in very early.
• Luigi (10/5): - Piccola gemma di lusso e relax nei Sibillini, eccezionale e comodo per esplorare le meraviglie del centro Italia. Assolutamente nulla
• Roberto (9/5): Di passaggio ma da ritornarci - Posizione Struttura rinnovata antica molto conservata e con interventi molto ben fatti una chicca Nulla
• Julian (9/5): A really excellent hotel. Dinner is truly worth travelling a long way for. - Loved the position of the hotel, its library, antiques and ambience. The Restaurant Manager was superb. Kind, efficient and discreet Reception staff might have been a bit warmer in their dealings.
• Lara (10/5): -
• Luiz Eduardo (8/5): -
• ISAAC (8/5): מקום טוב, צריך קצת להשתפר פה ושם. - מקום יפה ומטופח, ארוחת בוקר טעימה. בעיית חנייה, צריך להיות אקרובט כדי לפתוח חלון, צוות מנומס ומרוחק. מסעדת מישלן, דורשת שינוי קונצפט.
• Fiona (8/5): -
• adrienne (5/5): Disappointed . Would not return. - Location Very strange design. Some old some new. Lack of atmosphere throughout. Breakfast poor. Mixed service. Hardly any fresh fruit. V old style bathroom. Lack of space at vanity unit. Building very dark. None to greet us on arrival.
• Divijani (10/5): Amazing and relaxing - Staff was very friendly and helpful. We enjoyed the suggestions to go to Castelluccio and the monk chanting prayers Nothing
• francesca (9/5): - Abbiamo apprezzato colazione, posizione e struttura bellissima, antica e curata.
• Luiza (10/5): - Amazing place run by amazing people. Thanks for everything!
• Sautariello (8/5): - La spa
• Maria Adelaide (10/5): - Ottima Nulla
• chiara (10/5): Un soggiorno indimenticabile, anche grazie alla deliziosa cucina. - Un gioiello nascosto nel cuore dell'Umbria! La struttura è un'oasi di pace, pulita e arredata con gusto, utilizzando materiali locali che richiamano l'anima di Norcia. Il personale è estremamente accogliente e attento alle esigenze degli ospiti. Ogni dettaglio è curato con amore, creando un'atmosfera unica e sorprendente.
• iris (10/5): - Bellissimo posto , relax totale , curato nei minimi dettagli , ottimo ristorante
• Jim (10/5): Fantastisch - Ontbijt bijzonder goed. Personeel geweldig ! Alles was goed
• David (10/5): Entspannte und luxoriöse Auszeit im wunderschönen Stadt-Palais - Wunderschönes Hotel in einzigartigem Stadt-Palais mit fantastischem Restaurant und fabelhaftem Frühstücksbuffet. Nichts.
• farroni (10/5): A Norcia si va per andare al Seneca. È l’anima del luogo. - Il fascino della dimora storica , la bellezza degli interni, la spa, la posizione . Il servizio è perfetto. Nulla
• michel (10/5): - L'eleganza del hotel, la qualità del cibo , l'accoglienza e lo staff La spa
• Donald (10/5): -
• Sigfrido (8/5): -
• Susanne (10/5): -
• Fabrizio (10/5): -
• Manuela (10/5): The best city and place in Umbria - Everything, wonderful stuff
• danila (10/5): - Super Nulla
• Cosimo (9/5): -
• Katharina (9/5): Unieke ervaring - Sfeer, ontbijt, taalkennis personeel Tuin niet onderhouden
• paola (9/5): - struttura comune molto bella, curata ed elegante. diverse sale lettura con antichi camini e biblioteca tutta in legno. presente zona benessere ed anche ristorante stellato ma non provati. cmq l'ambiente caldo con tocchi di modernità. colazione veramente super super, dal dolce al salato, tutto ottimo e ben presentato. . bravissimi i ragazzi professionali ma gentili e simpatici. doccia bella spaziosa e ottimi i prodotti da bagno stanza e letto piccini, con arredamento poco curato. nel bagno non c'è posto per le proprie cose. manca reggi asciugamani. la tv è enorme. avrei gradito la stessa cura degli spazi comuni nelle singole camere
• Andrea (10/5): -
• Haim pinhas (9/5): -

Photos