Cozy Skyline Oceanview 2b Casino

Location: 5 The Darling Avenue 15113, Gold Coast, au

Star Rating: 7.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Non-smoking throughout
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Free wired internet
• Internet access
• Exercise/lap pool
• Swimming nearby
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  Guests will have a special experience as this apartment provides a private pool. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The spacious air-conditioned apartment offers a TV, a washing machine, a dining area, an electric kettle as well as sea views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Hand sanitiser

Guest Reviews

• Petra (4/5): Poorly managed - Great location, close to Broadbeach shops and beach. Nice view of the ocean Towels were left wet in the dryer and we had to dry them ourselves. There was only one toilet roll for a 4 night stay. There was no hand towel, tea towel, sponge for washing dishes or a cloth to clean the bench top. No complimentary coffee, tea or milk. The pillow cases appeared dirty and the sheets are old and stained. The only way to contact Management is through Booking.com messages which appears to not be monitored. When I messaged to say there were no bath towels i was told to dry the ones in the dryer. The request for a hand towel was not responded to for 24 hrs. I had to follow up requesting a response. A tea towel and another bath towel was delivered to the apartment but no hand towel or toilet rolls.
• Lana (7/5): Great location - The location, it is easy access to walk to mall, restaurants, and beach. Great view No tea coffee provided I could smell perfume on pillowcases, which questions if they were cleaned Dishwasher full of uncleaned dishes No parking provided or discount for parking.
• Michael (5/5): - Views were ok Small room, noisy and not private at all. The 2nd bedroom was in a closet
• Araneta (4/5): - The view was nice and the proximity to both pacfair and the convention centre as well as multiple stores and restaurants Advertised for 3 beds, received 2. Wifi wasn't working and was only advised to 'turn the router on and off' and no response for the remainder of the stay. Lack of kitchenware such as pots, tea towels and a sponge. Elevators either appear instantly or take ages to get to you. Photos are only somewhat accurate
• Meryrean (1/5): - Washing machine and dryer and Aircon Stayed for five nights with in total for people. I only had one key and one swipe card say that means we all had to go together if we wanted to go anywhere or you were locked in the building because they swipe key had access to the elevator, even asking for a second key in a second swipe card was not available to pick up this card and the key you had to go to the friendly groceries which is a long distance away from where we were staying and then you had to also return it back after leaving very inconvenient. There was no service for toilet paper or beds and sheets weren’t removed every day. House clean housekeeping was not done. You had to remove your own rubbish every day as well if you’re not a member of the Star you’re charged up to $35 a day for your vehicle to be parked under the carport price is even higher on public holidays and weekends I won’t be staying there again
• Megan (10/5): -
• Donna (7/5): -
• Marjorie (10/5): We stayed one night so we’re happy to get a comfortable and clean place to stay. - 2 bathrooms, comfortable,
• DAVID (6/5): Great view and location but unit had basic facilities - Excellent view and great location. Apartment, sofa and cookware could have been cleaner. Missing coffee /tea basics, several breakages not repaired Eg shower head, west facing window shade, bedside light globes missing, no ironing board and damp sheets and towels remained in the dryer on arrival. No ability to make ice cubes, safe was locked, no sponge to clean dishes.
• karla (7/5): Good value. Needs another key - View, said ocean view but we were facing west. There was a glimpse of ocean. Facilities were great. ONE KEY ONLY for a 2 bedroom apartment was frustrating. The lifts were really slow. No parking included.
• Jodi (4/5): -
• ALBERTO (3/5): Jamás repetiría - La ubicación. Nada más. Estaba muy sucio. El internet no funcionaba a pesar de haber llamado varias veces con el gerente para que lo arreglasen. Y, ademas, durante nuestra estancia nos informó que iban a traer muebles nuevos, lo cual no pasó pero nos dejó atentos a que fueran a irrumpir nuestra tranquilidad.
• Bulgan (4/5): Good view and good location but the extra bedroom is small and dark and host commutation is subpar - I think the view is stunning and location is great 3pm check in and 10am check out is very short Host was quick to tell me I was too early to check in but didn’t respond at all when asked for an hour extension. Key pickup is not at the accommodation you have to go a grocer with a rude staff to pickup the keys and if the key is not there you have the pleasure of walking there again to pickup the keys and do another walk to the accommodation. The bedroom with two twin beds should NOT be classified as a bedroom. It feels like a corridor with some sliding door for privacy without any windows. Too cramped dark and hot for two people. No wonder they didn’t share a photo of it! The photo showed a large dining area and that was not there. In reality the place is much smaller
• Becky (3/5): Very Disappointing Stay - The good points - The location was perfect, the view was wonderful, facilities within the complex such as the pool, gym and spa were all very good. It was quiet and the size of the apartment was suitable for 2 couples. The room did NOT meet expectations. We are extremely disappointed and despite advising the host of some of the issues they did not bother to respond. Issues: Kitchen had almost no equipment so almost impossible to cook, no toaster, a saucepan lid but no saucepan, just 3 dinner plates, no cooking utensils, no dish clothes etc, Oven was not fixed in properly (very dangerous), no dining table, just a single outdoor chair (hardly outdoor furniture as expected), no hand towels, towels provided were stained, no new toilet paper (just left overs), lots of dirty stains on the carpet, showers were full of black mould, dust everywhere, dirty balcony, single key between 4 people, just 1 sofa - nowhere to sit if there are more than 2 or 3 people, filthy ironing board was found in cupboard. For the price paid we did not expect luxury but this property failed in basic provisions to make the room hospitable. Did not match description on booking.com
• Laighney (10/5): Can’t wait to go back - Everything That we couldn’t stay for longer
• Peter & Debra (4/5): So disappointing - The view is great. Great to stay if you are going to see a show at the casino. We stayed for one night and unfortunately had a very disappointing experience. The performance we were attending was postponed, and when we asked if our booking could be moved to the new date, we were told to contact a mobile number provided — but our message to owner went unanswered. If you don’t have a car you need to get a taxi or Uber to get the key from on off site location. To make matters worse, both TVs in the property did not work, and neither did the WiFi. There were also no basic refreshments provided such as tea, coffee, or milk, which would have been appreciated. Because we didn’t book directly, we were also unable to receive a refund related to the performance cancellation. Overall, it was a frustrating experience and, sadly, a lesson learned for the future.
• Becky (8/5): -
• Lani (1/5): Horrible - The view The property manager was horrible, we had no hot for 5 days. I called and texted the whole time waiting for someone to fix it. I ended up contacting booking.com and they said that someone had come by to fix it and that was a lie. I’m still waiting on a reply for a partial refund. We have 2 young children and really struggled with no hot water. Will never stay there again. The couches was dirty, shower was full of mould. Paid over $100 extra just in parking. I do not recommend one bit.
• Jesse (8/5): Did the job. Fancy hotel but comfort in room pretty basic - Location, view, Not enough cooking items. No pots, peelers, good knifes ect
• Kelly (6/5): - The actual apartment and location were awesome!!! So much potential No tea or coffee, only one key for room- so ridiculous! Staff were incredibly unreliable with correspondence and to be picky no matching linen/towels. Such a shame, the apartment itself was fantastic just let down by poor management
• Rhett (9/5): -
• Alexandra (10/5): Great view!!! - It has an amazing view of the ocean, the river and the city. The pool that we were able to use on Level 20, was good. The beds were very comfortable and the WiFi was perfect. Also there was only one toilet and that made it difficult for accommodating 4 adults. We were 2 couples and there was only one 3 seater couch and 3 bench chairs. The carpet and the couch needed to be steam cleaned. Also, we had no access to the other 2 pools at the Star(level 3 & ground floor). Also, there were no pots. Only 2 frying pans. We couldn't cook much. The fridge needs to be looked at. The freezer was fine, but the actual fridge didn't hold the coldest temperature.
• Andrew (9/5): - Location,view
• Lee (6/5): -
• brett (8/5): Great location nice view - Location Parking cost on top of booking cost
• Spiro (8/5): Great - Only thing when we booked it stated double and two single bed but was greeted with two double beds
• Melinda (5/5): Ok - The view and casino was close The property wasn’t clean and we only had one key which made our stay difficult to attend an event with one of us needing to be running around giving the key to the other person throughout the night , it wasn’t easy to contact anyone for info, there was dust and food crumbs in the kitchen and bathroom.
• Vivian (3/5): Terrible experience - Really upset about the lack of care. given about maintenance and the lack of - Location is good Close to Pacific Fair / Broadbeach No staff? Lack of maintenance Lifts take too long Housekeeping is unsatisfactory standards Lack of parking Cleanliness not good throughout apartment and property Dirty linen No proper upkeep I would not recommend the property Overpriced, not clean and not maintained well at all
• Trent (10/5): -
• Kyla (10/5): -
• Mia (4/5): Not great overall. - The view The whole apartment is as dirty, there was sand on the chairs, there was food still on the floor when you walked in, everything was so dirty
• Adams-Barton (7/5): -
• Fran (6/5): -
• Ashleigh (3/5): Very underwhelmed - Lovely view Room was small for what we paid. There were supposed to be two singles in one of the rooms and there wasnt so one person had to sleep on th couch but there was no extra blanket in any of the cupboards. There was so complimentary coffee sachets or little milks in the fridge. The hotel was difficult to find. The reception couldnt help us because we booked via Booking.com and therefore discounted parking at the casino wasnt included. We also had to pick up a key from a local supermarket. When we arrived the bathroom was dirty and the clothes dryer was on so the apartment was stinking hot on an already hot day and one of the windows was broken. It just wasnt a nice stay for the $800 a night that we paid.
• Rory (1/5): Disappointing and wasted money on my annual family holiday - Not much It was dirty and no cleaning utensils, leisure facilities didn’t match the advertising, go zero response from written messages sent.
• Andrew (4/5): Nice room, and location. I wouldn’t call it an oceanview. Not very comfortable. - Good location. Apartment was dirty, the ceiling fan had dust all over it. So did the aircon vent. There were dirty hand prints on the glass too. Intercom didn’t seem to work properly and not enough toilet paper. It says oceanview, so I expected an apartment with an ocean view but you could only see a tiny bit from the living room.
• Donna (7/5): -
• R (1/5): Disgusting room cleanliness. Ruined my two night stay on the gold coast. - Disgusting room experience. For getting the room key, it was very confusing as we were told this: 'Your key is placed at Friendly Grocer Broadbeach Central, located directly opposite the Gold Coast Convention Centre.' We were only told that parking was not available at the star residence the DAY before arrival which ruined plans. When we got into the room. We saw dirty bathmat and towels stuffed in the corner of the outdoor balcony. There was mold in the bathroom. There were bandaids stuck on the bed frame. There were stains on the bed and pillowcases. There was also hair on the sheets. The dishes were dirty in the dishwasher, and 'clean dishes' in the cupboard had lipstick around the glass rim. The couches were also stained heavily and stunk. Unfortunately after we had checked out, we realised we had left something behind in the room and tried to contact the property manager. The owner would not respond to messages about lost property or answer phone calls at all. It seems like the room was never cleaned.
• Kylie (3/5): Great apartment but very poor management - Location The management team. We had requested an early check in and were led to believe that would occur and then proceeded to ignore our attempts at communication until I said I would give them a review according to their service. They then told us we could get in at 11 and then had the keys dropped to a shop at 11.45. They could have just said no to start with and we could have made other arrangements.
• Josh (1/5): I’m disgusted with the state of the apartment - Dirty! Everything
• Grace (10/5): -
• Justin (10/5): - The apartment was a good size and clean, would definitely stay there again.
• Andy (1/5): Would not recommend. Host provided 2 beds instead of the 3 we paid for. - The host provided us with 2 beds instead of the 3 we paid for. They would not respond to any of our messages to review our stay. I would be cautious if choosing this provider.
• Holmes (9/5): Great little apartment - very clean and tidy - Extremely clean property with lovely bedding and furniture. Great little apartment with awesome views. Management was very accommodating when we requested an earlier check in if possible. Quite apartment, cannot hear any sounds from the road or neighbours. Amazing location and price. Free wifi and Netflix already in the room. No need to log in. It was a very enjoyable stay. Some feedback that may make your future guests stay even better would be: - add to the apartment rules page you have in the property to advise where to put your rubbish, I had to google the building map to locate the refuse room. Also add what levels the pool is so guests don't have to ask or look up google. - Explain how you have to exit, we were parked on level 3M but BC you have to leave the keys in the property, I couldn't scan the lift to stop at that level. In fact I didn't even know you could press level one without the key card, so a little more info on the property page inside the apartment would be really helpful. -That there is a coffee shop in Dorset on the lower level - again google to the rescue. - remove the wheels from the bed in the 2nd bedroom...my husband was surfing around the room whenever he turned in bed. -Remove the white old stained couch that's in front of the balcony door. It's an eyesore and doesn't suit the rest of the modern furniture. I understand you most likely use it to accommodate more ppl but it makes the apartment look nasty. -We only had one swipe and one key for a one bedroom apartment (the use of the media room is the 2nd bedroom) but you have bedding for up to 7 from what I can tell with all the couches.
• Elizabeth (5/5): Dirty unclean and not enough towels and only one key to apartment very dissapointing - Location Only one face wash cloth for 4 people Shampoo, conditioner, bodywash empty It was dirty and unclean marks on walls and doors ceiling fans dusty Only one key to apartment Marks on bedding Not enough towels for shower and pool Would never stay in this apartment ever again
• Sharon (7/5): -
• Jane (8/5): Great spot, clean and well maintained apartment. - The view from not just the balcony but from the bedrooms and living area was great. We misunderstood the private pool to mean it was just for us.
• Amila (10/5): It’s great - Really comfortable and fun Only one thing I got mixed up with the key process because I can’t operate the elevator?
• Amanda (10/5): Definitely will come back again. Loved the pool, spa and steam and sauna also. - Love the views, location and was just what we needed. The fact we were allowed two keys and swipe cards meant so much as we at times wanted to do different things and you need them to get up the lifts. So very thankful. NA
• Tanya (10/5): -
• Noor (7/5): - Location and view
• Ruiz Salazar (10/5): - Everything was perfect, thank you It’s hard to find a parking, or the signs to go straight to the tower, but still okay with it
• Debbie-Lee (4/5): I wouldn’t stay there again. Very overpriced for what it is - The view Waiting for the elevators was horrendous. Sometimes the elevator wouldn’t even stop at our level. There were times we were waiting for half an hour at a time. We didn’t have access to the main pool which was very disappointing especially having kids
• BRIDGETTE (7/5): - Unit and location was fantastic. We would definately stay there again There was a lot of mould in the shower around the shower floor and silicone. It is an easy fix to replace the silicone to make the bathroom nicer. Mould is a health hazard.
• rod (7/5): - Location ,comfortable No coffee or tea facilities,
• Erinna (8/5): -
• Kerrie (9/5): - Location was fantastic. Lovely and clean. Well maintained apartment. No parking on site. But there is parking close by at a cost.
• Naoki (8/5): - Nice and clean room, excellent view We were not allowed yo use the swimmIng pool on level 6. The road to the Casino drIve was still work in progress. Only one key for four people.
• Chris (7/5): Good location, good view, gym was ok, pool was ok but small for this many apartments, no parking unless you pay - Handy location Good view Lifts too slow and always packed, stopping on almost every level, suggest to not stay on the high floors. No spare key or lift card given therefore we could not go anywhere without all going at the same time, this was very inconvenient and annoying. No washing powder. Towels left in the dryer.
• Gavin (5/5): - Additional parking wasn't disclosed initially. Not very clean especially showers.
• Cody (4/5): Family stay - Beautiful views Broken window latch, shower leaked, alot smaller than pictures depict
• Vik (7/5): -
• Vik (7/5): -
• Chrystal (7/5): Very “cozy” - AMAZING high views of city and ocean! Comfortable bed, small apartment but had everything we needed. heated pool/spa available on Level 20. $30+ per day for parking + extra if you come and go. The towels were old and smelt strange. Dishwasher and washing machine was left full and room does need a little more detailed cleaning.
• Darren (8/5): Not happy how the apartment was presented - Great location We had to wash the sheets and clean the apartment wasn’t acceptable
• nicole (10/5): Comfortable, luxurious and the best view. - This property was amazing, the absolute best view, close to everything we needed, nice and clean, and the beds were so comfy. Highly recommend. Had a little bit of trouble trying to find a park but it was fine.
• Alessio (10/5): -
• Tawaketini (10/5): -
• Johnnie (10/5): Awesome apartment. Costly parking - Across the road from Pac Fair. Connected to The Star. Modern, well equipped apartment. Clean. Beautiful views. Pool, gym, steam room and sauna. Full kitchen. Parking was costly. Paid $75/day
• Fee (4/5): Cheap price you get what you pay for - Price Had to pick the key from the shop down the road. The en-suite toilet had poo, which we had to clean. The bin had stuff in it. The dryer was full of someone's clothes. Not ours. The wind noise woke everyone at 2.30 am. No tea or coffee was supplied.
• Nehal (5/5): Great apartment, great location however could do with some maintenance cleaning - Location Cleanliness
• Darren (8/5): Very good -
• Jessica (10/5): Exceptional -
• Emma (7/5): Good -
• Elizabeth (7/5): Absolutely stunning view - View Nothing
• Darren (7/5): Good - Location TV doesn’t work and has been like this previously as it is switched off at the wall. Sound , no picture and it skips intermittently
• Otto (10/5): Exceptional -
• Lisa (10/5): Exceptional -
• Tegan (6/5): Pleasant - No TV
• Lovely (10/5): Thus is my favourite hotel apartment to stay in so I will book again and again - I love the room and has everything I need 😌
• Kieran (3/5): Poor -
• Belinda (10/5): Super close to everything and such a stunning view - Sublime view. Great little unit.
• Kate (6/5): Didn’t quite hit the mark - The view was amazing. The apartment was immaculate Access was tricky- lifts took a long time. Only 3 of the 4 were working. Waited up to 10 mins at one point. The shower flooded intermittently. Was advertised as a double bed and two singles. Ended up being 2 doubles, so one of us ended up on the couch.
• Andrew (4/5): Find something that's better value for money where you don't have to pay $60 to park your car - The location, great view. Its tiny for a so called 2-bedroom apartment. Parking on site is an absolute rip off. You have to wait an age for a lift. No dish cloth supplied, no complementary tea or coffee, the place is in need of a good clean, the fans hanging off the ceiling are absolutely filthy, carpet in the main bedroom is disgusting.
• Darren (5/5): Passable -
• Jo (8/5): Comfortable and convenient for the Casino - Limited cutlery
• Robert (1/5): Not recommended - Not much, the location was fine except we could hear the the people in the unit below arguing all night There were 4 adults staying but only the dishes etc No bottle opener, tea towel etc Noisy The information on parking indeed we would pay &20/night and it was triple that
• Tony (10/5): Exceptional -
• Debbie (5/5): Very disappointed - Location It wasn’t clean, tv didn’t work, no tea,coffee,sugar or milk, bed linen looked like somebody had slept in it, had to wipe everything down before using
• Jason (7/5): It was good, but as i said, mention the best entry and supply 2 sets of keys and cards. - You could of mentioned the building we were staying in was the Dorsett. It was very hard to work out where we were staying. You also should of said where the best entrance was. And the room is for multiple people, so you should of supplied two door entry cards and keys at least.
• Amber (8/5): Very good - The location was great, although you had to pay for parking it was secure and safe. The room itself was clean and comfortable and you were still able to access some of the facilities offered in the star residences. The microwave did not work.
• Karen (8/5): Very good - Great location and high floor Couldn’t access 6th floor pool only level 20 pool Only given 1 key…. After 10am check no access to facilities and hard to get out to car park
• Trish (4/5): Disappointing -
• Tammy (7/5): Good - Close to the tram I key for 4 people
• Aimee (1/5): Cancelled on the day of check in! I’m still waiting for my refund.!!!! - Cancelled on the day of check in! I’m still waiting for my refund.!!!! Cancelled on the day of check in! I’m still waiting for my refund.!!!!
• David (7/5): Great position for access to beach and restaurants - Position and views Only 1 mug for hot beverages. Interaction with the “ friendly” grocer was not.
• Jason (7/5): Good -
• Debbie (10/5): Exceptional - Location Nothing
• Jarrel (9/5): Superb -
• Travaglini (7/5): A little less Cosy - The view and location was amazing . The cleanliness of the place . Everywhere was dusty from window sills to bathroom behind door. Shower was dirty as well. Dirty dishes were left in dishwasher.

Photos