Avani Ao Nang Cliff Krabi Resort
Location: 328 Moo2, T. Aonang, A.muang, Krabi, Ao Nang Beach, th
Star Rating: 4 Stars
Property Type: Resorts
About this Property
Tropical Paradise Retreat
Luxurious Accommodation: Experience spacious rooms with wood panelling and a balcony offering stunning views of the lush landscape. Enjoy modern amenities including internet access and a rejuvenating rain shower in the bathroom.
Relaxation and Recreation: Unwind by taking a refreshing dip in the swimming pool or lounging at the pool bar. A short walk to Aonang Beach allows for sun-soaked relaxation on white sands and in crystal-clear waters.
Culinary Delights: Indulge in a variety of local and international cuisines at the all-day dining restaurant overlooking the Andaman Sea. Start your day with a buffet breakfast at The Cliff Restaurant and end with drinks at The Orchid Bar & Bistro.
Book now to elevate your vacation experience at Avani Ao Nang Cliff Krabi Resort.
Important Information
Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.
Please be informed that the construction works are taking place at the building next to the property from 15 November 2018 until June 2020.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Sauna
- Massage services
- Non-smoking throughout
- Concierge service
- Kid meals
- Infinity pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Rooftop garden
- Pool toys
Rooms Available
-
AVANI Room
Located in the front building, spacious room that includes a private balcony with seating area, a satellite TV, tea/coffee making facilities and mini-bar. The private bathroom has a rain shower, slippers and bathrobes. A beach bag with beach mat and slippers are provided.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
-
AVANI Sea View Room
Leaning against the cliff, spacious room includes a private balcony with a bathtub and stunning view of Aonang.
It comes with a satellite TV, tea/coffee making facilities and mini-bar. The private bathroom has a rain shower, slippers and bathrobes. A beach bag with beach mat and slippers are provided.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
-
AVANI Superior Room
Located on the 2nd floor of the front building, this room offers a private balcony with seating area, a satellite TV with DVD player and a mini-bar. The private bathroom has a shower and bathrobes. A beach bag with beach mat and slippers are provided.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
-
AVANI One Bedroom Pool Villa
This villa's standout feature is the private pool. This villa includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This villa has air conditioning, a mini-bar, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Private pool
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
-
AVANI Superior Sea View Room
The spacious twin/double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
-
AVANI Family Suite
The spacious family room offers air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. This family room has a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Jorida (9/5): -
- Winklhofer (1/5): - Garnichts. Alles daran war Furchbar sind 4 Tage früher abgereist
- haim (9/5): - מלון מאוד יפה ונוח בריכה מעולה את הפקידת קבלה קבלה אותי בצורה לא מכובדת..אני חושב שהיתה גיזענות לפי הדיבור שלה.כל שאר הצוות היה מעולה זו הבעיה היחידה שהיתה לי
- Rita (9/5): Ótima vista, pequeno-almoço excelente, funcionários simpáticos e quarto e instalações limpos. - A vista da piscina e o pequeno-almoço. Nada.
- OMAR (10/5): - Everything Nothing
- Deepesh (10/5): - The best hotel in krabi. Close to local restaurants and the beach. The staff is excellent. Clean and spacious room
- Anat (5/5): -
- Shishir (8/5): - Very pretty resort The reception area is not up to the mark, housekeeping services were not prompt.
- Ahmad Fadzli (7/5): - Service housekeeping is good. Bed so comfort. Limited parking and very steep hill.
Superior room too noisy with bar and main road.
- Felix Antonio (9/5): - La piscina infinita espectacular , el desayuno variado y rico , las instalaciones extensas , el personal amable..
- Giraitis (10/5): -
- Fatma (7/5): -
- CHRIS NATALIE (10/5): Espectacular - Muy bonito, la piscina infinita me encantó Faltaban más opciones para disfrutar por la noche
- Michiel (4/5): Okay - The room was clean and good. And we got an upgrade. The service. Via booking they only send messages for upgrades and extras. But if we want to ask questions or inform them about our arrival time there is no answer. Besides that the service in the hotel was not what you expect for this price. We can say the service was just the bare minimum. And the biggest upset was about the deposit. We paid 2000 baht deposit in cash, didn’t receive a confirmation paper for it and when checking out they told us we didn’t paid any deposit. Even though it is only 2000 Baht, it is not fair to take the money from us.
- MICHELLE (7/5): -
- Thomas (10/5): -
- Alexander (10/5): - Все
- Sandra (8/5): Fantastisch - Wat een fantastisch verblijf! Het hotel heeft een prachtige ligging met een adembenemend uitzicht en een prachtige zwembad ,echt ideaal om helemaal tot rust te komen. Het personeel was ontzettend vriendelijk, gastvrij en altijd behulpzaam. Het ontbijt was heerlijk, heel veel keuze. Tot onze verrassing kregen we zelfs een gratis upgrade naar een andere kamer, wat ons verblijf extra speciaal maakte. Alles was perfect geregeld en we hebben enorm genoten. Wij zouden hier zeker terugkomen en raden dit hotel absoluut aan! Niets viel tegen
- Isaiah (10/5): -
- Tijmen (9/5): Zeer goed! - Uitzicht en locatie en zeer vriendelijk personeel. Ontbijt staat in mijn top 3 zeer veel keuze! Alles prima
- Benoit (9/5): Perte de bijoux - Les 2 piscines, la qualité du petit déjeuner, la nature au cœur de l'établissement J'ai oublié mes écarteurs piercing dans ma chambre et ceux-ci n'ont pas été retrouvé
- Jessie (10/5): - This hotel was the highlight of our 2 week stay in thailand! We can't wait to come back
- Caroline (9/5): -
- Babak (10/5): -
- Anne73210 (9/5): - Le personnel
La localisation La proximité de la route par rapport a notre chambre (premier tarif booking)
- Nissim (10/5): - מלון טוב מאוד.שווה את המחיר ריח טחב בחדרים.נסבל לא משהו רציני
- Chloé (10/5): -
- Joao (10/5): Good - Good hotel
- Mohamed (10/5): Amazing staff ❤️ - Thank you for the beautiful location, warm hospitality, and amazing staff No thing
- Sachinp74 (10/5): -
- Lun (10/5): -
- Prakash (9/5): -
- Dillon (9/5): -
- Sharon (5/5): Minimalistic and outdated. Great location. - The view from the pool. The staff are helpful and welcoming. Great location. The hotel is outdated. Should not be rated as 4 stars. Lots of stairs, complex navigation in the property.
- MIN JUNG (6/5): - the location was perfect and it was easy to walk to the beach, restaurants, and cafes. breakfast was okay not great. Could add more fruit options and healthy food options.
- Josiah Inbaraj (7/5): Good location and good view - The location of the hotel is excellent right close to many shops. The swimming pool was excellent. Staffs were truly helpful, experienced and very accommodating.
- Casey (5/5): Good luck! If you want instagram worthy infinity pool pics this is the place. Otherwise it’s a lot of work. - I liked when the pool wasn’t full and the lights in my room were not turning off and on to their own whims. I didn’t like how I was greeted by staff. I didn’t like they pretended to struggle with English only to be fluent at other times. I didn’t like that it’s basically necessity to use their car service to get to/from the room. It takes time and isn’t efficient, especially when they are overwhelmed at critical times like check in/out, dinner, etc.
I don’t like how disjointed the breakfast seemed. Breakfast was a free for all and staff just seemed to be keeping their head above water.
My primary frustration is their rudeness when it came to communication. There are many ways to communicate without a common spoken language yet this crew seemed to not care. Documents, signage and tools to help not only English but many other international languages would be helpful.
Did I mention the lights turned on and off throughout the night without rhyme or reason? In all, the hotel seemed to have bad mojo
- Angelika (7/5): -
- Thinagaran (10/5): -
- Brigitte Christine (6/5): -
- Elias (10/5): -
- Erickson Fernandes (10/5): - Everything was amazing!
The apartment, the service, the staff and the pool view is superb! -
- Perl (10/5): לחזור לשם ללא ספק - הבריכה. היחס כלום. הכל היה נהדר
- Alex (6/5): - It was near everything in Krabi Was loud at night, hard to get to sleep some nights
- Abhishek (10/5): -
- Mayan (10/5): -
- Simon (10/5): Brilliant hotel, great staff, incredible views, beautiful pool - Brilliant property in Ao Nang at really great price.
Location great for food markets, shops, massages and a short walk to the longboats.
Rooms are modern, clean, decorated nicely with plenty of space. Rooftop pool was stunning. Breakfast and pool restaurant food all to a very high standard. Hotel team looked after us incredibly well The only downside is limited sunbeds by the rooftop pool. Not all of the poolside restaurant tables are used and the restaurant a floor below empty. I’d encourage people to eat downstairs and use the space for more sunbeds by the pool
- Siti Nur Aminah (10/5): Will repeat again - Clean, staff helpful, polite No
- Saifon Petchan (10/5): -
- Grant (8/5): Nice view. - Great breakfast. Good room and pool. 3 difficult lifts needed to get to our room and each one was like an oven. 🥵
- awa (9/5): Parfait - L’emplacement et la qualité du service et le confort C’est très grand et on mets un peu de temps à accéder à la chambre car grand établissement mais ça va
- Rainer (10/5): גן עדן - מצויין. יפה. נקי. מושלם. גן עדן. שרות מעל המצופה אין . הכל מושלם
- elisa (1/5): -
- Miquel (10/5): -
- Fouzi (9/5): -
- Farah (9/5): Amazing resort in Ao Nong in Krabi - The two amazing pools, the service, all the drink specials, and the super friendly and helpful staff. Oh, and the bed and pillows were fantastic! The Thai food was outstanding, obviously prepared with care and still. However ... ... Western food was a bit weak. At breakfast, my ham and cheese omelet had the TINIEST pieces of ham, I could barely see them! A sign near the bacon said it was pork bacon, but I don't think that was so, probably to cater to Muslim guests. Which is fine, but just call it beef bacon, or whatever that was. Lastly, the patty
Lovely as your guest rooms are, they're far too dark! Need at least two bright ceiling or floor lights.
- Tomer (10/5): -
- Sergei (3/5): -
- haithem (9/5): -
- David (10/5): Super bon hôtel avec une magnifique vue depuis la piscine - On était en famille avec un enfant de 11 ans et nous avons tous adoré cet hôtel. Nous avions une chambre juste au dessus de la piscine du haut. Et la vue de la piscine c’est quelque chose! Magnifique. Je relève aussi le très bon emplacement en plein Ao Nang et je relève surtout la gentillesse du staff. Surtout les conducteurs de buggys qui nous montent quand on veut en haut. Une mention spéciale pour Woot et pour sa gentillesse et son sourire. Nous reviendrons ici la prochaine fois sans hésiter. Franchement il n’y a rien que nous n’avons pas aimé c’était top
- abdelaziz (3/5): Très moyen - L’emplacement
Les chambres spacieuses Les escaliers partout
Un seul ascenseur par bâtiment
Manque de place à la piscine
- Ukrit (9/5): Truly a 5 star fabulous breakfast, spacious room and comfy stay-absolutely genuine Thai hospitality - I stayed at Avani Krabi Hotel for 4 nights in 2 rooms during Songkran and it was an excellent experience.
Breakfast: Truly 5-star quality with a premium and vast selection. The organic salad bar was outstanding—sweet, fresh vegetables that felt healthy and refreshing after long days in the sun and island hopping. Cold cuts included premium smoked salmon, duck, and ham. The Italian ham selection wasn’t my favorite (having tried authentic versions in Italy), but overall the spread was impressive. Freshly brewed coffee, a chef preparing eggs to order, and a paradise of fresh Thai fruits made mornings perfect.
Rooms: Spacious, spotless, and we even received a free upgrade to deluxe rooms with an awesome mountain view.
Service: Staff were helpful, friendly, and truly embodied Thai hospitality with genuine service-minded care.
Location & Facilities: Plenty of parking nearby, close to shops and restaurants, and just 500 meters from the main beach. The long-tail boat community pier is conveniently right in front of the hotel.
Overall, Avani Krabi delivered a flawless stay—luxury comfort, excellent food, and warm service. Highly recommended. Swimming pool closed at 7 pm and the noise on the street until 3 am - pubs and bars open until very late.
- Marijn (8/5): -
- Shay (10/5): - הצוות מאד אדיב, נעים ויפה שם כל כך!
אהבנו וממליצה :))
- NIV LIOR (9/5): -
- Melissa (10/5): -
- Martin (8/5): - Die lage war sehr gut Terasse ohne ausblick
- Naama (9/5): - מיקום מעולה, קרוב לחוף ao nang.
שודרגנו לחדר משפחתי, שהיה מאוד מרווח ונעים.
ארוחת בוקר מגוונת, happy hour במחירים משתלמים. חסרות שמשיות בבריכה התחתונה, אז יש שם המון שמש. צריך להגיד שאנשים באים בבוקר ותופסים מקום בבריכה והולכים להסתובב, ואז אין מקום למי שבאמת מגיע לבריכה.
- Paul (8/5): - Beautiful rooms. Great location. Good pools and rooftop bar Not a fan of the toilet being practically in the bedroom! Quite a large resort so pools etc were quite the walk. Not many sun beds around the main pool so hard to get one
- KayMick (10/5): - The location, beautiful hotel, comfortable beds, will definitely return Nothing
- Benjamin (10/5): Parfait - Gym et service
- john (10/5): A fabulous stay in crabby for seven nights getting out to Raleigh Beach getting on a private for island tour and so many - Market within walking distance this property would be one of the best I’ve stayed in Asia. Previous reviews complained about the steps there are steps from level ground to 2nd story all the rest of lifts you can take one of the two green and Nissan doorless cars to run you up to any of the Cliff accommodation in one of the further buildings, they will drop you and any luggage to and from them at any time a wonderful service when you come down to reception you walk out on the main road that runs down to the beach in crabby at 10 minute walk will take you down to the long tall boat ticket Office where you can get a boat to Raleigh Beach for 200 bart return.
Do you pay the extra to get your breakfast included? It is on the fifth floor is a magnificent outlook over the crabby to the beach and out to the islands. The staff there are amazing Shep Nan and Tiger our waitresses Netty and Maggie on the reception provide a fabulous service went over and beyond to make your breakfast experience awesome.Amenities in your own bathroom were high-quality and anything you needed was catered for. Nothing
- George (10/5): A perfect stay at a beautiful hotel. - The hotel was very clean, the people that work at the hotel were fantastic. Both pools were very nice and plenty of areas to sit and relax. Good selection of drinks and food to cater for all.
- Allison (10/5): Excellent location - Avani Ao Nang Krabi Cliff Resort was such a fantastic place to stay—easily one of the highlights of my time in Krabi. The location is perfect, just a short walk from Ao Nang beach, restaurants, and shops, yet it still feels peaceful and tucked away.
The rooms were spacious, modern, and spotlessly clean, with really comfortable beds and great views—definitely worth upgrading if you can. The infinity pool overlooking the cliffs and sea is absolutely stunning, especially at sunset.
The staff were warm, welcoming, and always happy to help with anything, making the whole stay feel relaxed and effortless. Breakfast had a great variety, with plenty of fresh and tasty options to start the day.
Overall, a beautiful resort with a perfect mix of comfort, location, and views. I’d happily stay here again and would highly recommend it to anyone visiting Ao Nang.
- Antoine (8/5): -
- cormier (7/5): - L'emplacement ideal Pas simple de se deplacer dans l'hotel
- christine (8/5): -
- Nof (10/5): - מקום מהמם ביופיו על השדרה המרכזית , 2 בריכות נקיות ובריכה שצופה על כל הרצועה והים , ספא מצוין ונקי , שירות מאוד אדיב
שווה לחלוטין את הכסף
- Omar (9/5): Top - Le personnel top Trop de marche pour accéder à sa chambre
- Richard (10/5): -
- Lina (10/5): -
- NORA (10/5): - הצוות המעולה במיוחד Sangay ו-Frame המקסימים מחדר האוכל ,ארוחת הבוקר מעולה החדרים גדולים ונקיים והמיקום מעולה. אהבנו הכל.
- Monica (10/5): Fabulous - Clean, good location, good service, beautiful views Shower/sink drainage
- Gamze (10/5): Tolle Lage, leckeres Frühstück - Tolle Lage, freundliches, aufmerksames Personal. Zimmer sind toll, Badewanne auf dem Balkon ist super.
Frühstück war super lecker, es gibt alles was das Herz begehrt.
Besonderer Dank an Fah, die uns lieb betreut hat.
- Mali (10/5): מושלם♥️ - מקום מדהים!
- Phidias (10/5): Je recommande excellent séjour - Le confort des chambres, l’accueil, le petit déjeuner, riche en variété et très très très bon le personnel très accueillant les deux piscines et la vue de la piscine Le nombre de transats insuffisant pour le nombre de clients
- Merritt (10/5): Our family of five, had a wonderful stay at Avani Ao Nang Cliff Krabi resort and highly reccomend the resort. The locati - Our family of five had both a family suite and a pool villa. The property was central in Ao Nang and walkable to the beach, but beyond their gates, felt like a secluded and quiet resort. The rooms were spacious and comfortable. We appreciated the comfort of the beds and bedding and slept very well. The buffet breakfasts were abundant and delicious. The pool was stunning and very relaxing. N/A
- Arthur (1/5): -
- Marc (10/5): - Breakfast, the infinity pool and the friendly staff. Also in the afternoon at the pool day always bring a little something for free, like for example popcorn a fruit stick or ice cream. Little nice touches like this I have nothing to criticise
- keren (8/5): מלון נחמד מאוד. חבל שהשירות בינוני. - בריכת אינפיניטי משגעת עם נוף מדהים. מיקום מרכזי אך שקט. האוכל בחדר אוכל טעון שיפור מבחר מספק אך כל הלחמים והמאפים הרגישו יבשים כאילו לא טריים. השירות בחדר אוכל גרוע. הרבה אנשי צוות אך לא מתפקדים. חיכינו כל פעם לחביתות כחצי שעה זמן לא סביר ונגמרו מזונות לא מילאו ישר למרות שעמדו שם אנשי צוות ללא מעש אך לא ברור מדוע לא מילאו גם שנשאר עוד מספיק זמן עד סוף ארוחת הבוקר. היה מאוד קשה להגיע לחדר שלנו כל פעם 3 מעליות (החדר היה בקומה 8 בבניין פנורמה) . יש מכוניות באגי אך השירות שלהם ממש לא שירותי וכמעט ולא זמין.
- Chrystal (7/5): - The hotel was in a good location an had a gym. The breakfast was also good. It was too expensive in terms of value for money. Our room was very small despite a very high price.
- Maithem (10/5): Perfect stay in Krabi - Great value, location, panoramic infinity pool, gym, service.
Very happy with our stay n/a
- Rachel (9/5): -
- Aleni (7/5): Great for location, no need to take a taxi into town when you can walk. But would consider this a 3.5 - 4 star depending - Staff was friendly, the location was excellent, but the hotel is a bit more run down and the rooms don’t necessarily look like the photos. Older
Needs to be maintained
Better quality in towels, lounge chairs, etc
- Makenna (10/5): -
- Kate (8/5): In general the stay was good, the housekeeping is great, room was always clean and tidy, the breakfast selection is grea - The location is great, just in the middle of everything. No to close to noisy bars, but in the middle of the busy street with markets, massage places, exchange, laundry services and the biggest advantage is 5-7 min walking distance from the departure point to island tours.
On our first day after getting back from the beach we had massive Ac leakage on the floor, but the maintenance arrived immediately and fixed, cleaned everything. We appreciate that, but better to check the facilities a bit in advance, specially during hot season. We have booked originally Avani Room type, upon arrival we were “upgraded” as per the receptionist to Superior room. However the “upgraded” room was just next to the area with all generators and hoods, while we came to relax and breathe fresh air. Impossible to stay on the balcony or open it because of that noise. We could even feel the heat coming from it. Also the room was humid and smelled with mold a bit. While I approached the reception they didn’t seem to have our originally booked room type and no better alternative either, so we end up just paying more for the proper upgrade. It upsets me a bit, even though I mentioned that we had to cancel the trip earlier because of the tension situation in Middle East, and that we finally still made it. No other options of accommodation were offered, until I just end up paying more. Just reception needs to make sure when the offer “upgrade” the room doesn’t end up worse than the original booking type.
- Doron abergel (9/5): - the food wasnt good
- Charles (10/5): -
- DANIEL (10/5): -
- Romain (10/5): -
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