Romana Hotel - Houston Southwest

Location: 6885 Southwest Freeway, Houston, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Non-smoking throughout
• Shared lounge/TV area
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Swimming nearby

Rooms Available

• King Room

  A flat-screen TV with cable channels and a coffee machine are provided in this room. It also has a desk and ironing facilities.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Double Room with Two Double Beds

  A flat-screen TV with cable channels and a coffee machine are provided in this room. It also has a desk and ironing facilities.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Palacios (8/5): -
• John (4/5): I doubt I will stay here again unless things change a lot. - Location and price Wait time to check in was long. The first room we were given we walked in on naked people. The second room had not had maid service since the previous guest. Finally we got a room the third try. Not sure this room had maid service since the last guest but the bed was made. The room was very dirty and had roaches.
• Ludwig (1/5): Una muy mala elección - Nada. Es un hotel de última categoría Nada me ha gustado yvel personal de recepcion es una vergüenza como tratan al huésped. Sobretodo el Moreno gordo de la noche. Ese es una basura
• Aaron (1/5): - The entire place was filthy and covered in roaches. The staff was incredibly rude. Only one towel per room, not per person. Drugs being done in the hallways and in front of the building.
• Jeremy (5/5): -
• Hathorn (3/5): -
• Josean m (1/5): Jamas volveria a un lugar sucio vandalizado y peligroso - Para nada Sucio vandalizado fatal horrible
• Pedro Enrique (4/5): - Nada me gustó , mucho churre , peste en los pasillos y no cambian nunca las sábanas ni las toallas Nada me gustó
• Obonaga (10/5): -
• Arzu (1/5): My family and I were highly disappointed in the condition of the room so we left in less than 30 minutes. - Absolutely nothing! I took my family to this establishment only to find out that there were used linens on both beds. Blood and dirt all over the sheets. And the guys at the front desk had no empathy on our situation. When I told him that we cannot stay on a bed that is dirty, he didn’t even ask to change them or anything. Instead, he told me that if I cancel there would be no refund (with a smile on his face). I would never allow my wife and kids to sleep on such filth. And not only that, the entire establishment smells like marijuana. This was the worst place I could have taken my family.
• Jomiya (1/5): -
• Lizeli (8/5): - The price and the view. I didn't like how the restroom in the room was not that clean. Also, the remote for the tv didn't have batteries, and some of the lamps had the lighbuld missing
• Evan (2/5): they try charge my card again rip me off the staff are scammers evil scandal ways hated it - bad neighborhood
• Tamara (1/5): Never again - Location Dirty, roaches everywhere, etc
• Helen (10/5): - All was good Everything was ok
• Roberts (1/5): -
• Simpson (10/5): - The view
• Shiraz (1/5): Bad bad bad - Bad property not worth to stay it’s too dirty
• Ventura (1/5): This place sucks don't rent here - To many homeless drug addicts and over all don't stay here unless you want your car broken into and smell of bad odor. To many homeless drug addicts and over all don't stay here unless you want your car broken into and smell of bad odor.
• Yanny M (1/5): - I don't like it at all
• Sherrie (5/5): -
• Ameer (1/5): -
• Valero (1/5): -
• kwasi (1/5): Hotel from hell - Nothing place was dirty and smells Everything staff was rude
• Yassid Laboriel (1/5): Never going back unless they fix the hotel - Nothing 1. Roaches in the bathroom. 2. Bathroom sink drain had a terrible Stinch. 3. Old small towels, never brought fresh Towels. 4. No lights worked in the room , just the restroom and entry. 5. Ceiling fan small and didn't work. 6. Carpets were old ugly and sticky 7. The furniture looked like someone picked up from a curb. 8. The whole hotel had a terrible smell. 9. The building from the outside looks super bad 10. They need to update they website from good too poor
• Alicia (1/5): Worst hotel Ever - The price The front desk clerk was so rude attitude just stank the hotel itself was ratchet drug addicts prostitutes all around the hotel it self was raggedy the bathroom door wouldn't close the toilet was not all the way attached to the floor there was water leaking from the bottom of the toilet there was stains on the towels and bedsheets bed bugs roaches and spiders the place was just nasty. Advertised a pook and laundry facilities mone of that was true evenif it was pool would've been nasty too and i wouldnt dare wash my clothers in that nasty place. Cheap prices ain't everything sometimes u gotta pay a little more for quality service better environment and cleanliness im just saying
• Conley (1/5): - Nothing, Everything was dirty staff were disrespectful there were homeless people in lobby and ouside no a/c
• Aaron (1/5): -
• Angel (3/5): Tienen que cambiar el modelo de servicio - Su Ubicación Demasiadas de muchas personas indigentes en los alrededores haciendo uso de bebidas alcoholicas frente al lobby y el estacionamiento completamente a oscuras no tiene nada de seguridad y sobre todo esto individuos haciendo uso de drogas en el estacionamiento no hay aire acondicionado en los pasillos y el lobby pero si por ser barato esto es lo que pueden ofrecer pues deberían de hacer todo lo posible por mejorar su calidad en todo lo que a este lugar se refiere porque ni uniforme tenía el empleado del lobby si tuviera que volver a reservar en algún lugar definitivamente aunque tenga que pagar un poco más me voy a otro
• Jason (1/5): -
• Aaron (1/5): -
• Hillary (1/5): Terrifying - Free parking Dirty room, roaches everywhere. Just disgusting
• Mercer (1/5): -
• Aguilar (2/5): -
• Nathaniel (4/5): - Price Rooms
• Amir (1/5): -
• Bravo Sontay (1/5): . - . .
• Damion (9/5): -
• Lowe (1/5): -
• Liaquat (1/5): - Nothing What a worst nightmare
• Patience (1/5): Dirty, smelling cigarettes, roaches everywhere. - Nothing. Not a good place. Dirty, smelling, the whole compound smelling cigarettes. Cockroaches in the rooms and every where. I will not recommend this hotel for anyone.
• Garcia (1/5): Nasty - Nothing Disgusting it smells has homeless people and crackheads all over shopping carts outside the building by the entrance of the hotel smells like marijuana roaches and they don’t clean rooms properly
• Ali (1/5): As I mentioned shit place - Nothing shit place to stay only drugi people can stay Smoke and weed smell every where
• Gilberto (10/5): -
• McGruder (3/5): -
• Simpson (10/5): -
• Elisabeth (1/5): -
• Deanna (2/5): - Balcony had a great view. Bed wasn’t very comfy. Outlets and lamps in room did not work. Restroom did not have toilet paper or soap. Insect infested throughout room.
• Tiffanie (3/5): - Nothing Roaches
• Gabriela (1/5): - Nunca me alojé , me tuvieron esperando desde que llegué porque no había habitaciones disponibles y solo entraba gente con mal aspecto , todo era horrible y no me han regresado mi dinero
• Ulises (10/5): -
• Nicole (4/5): -
• Tonya (1/5): -
• Xochitl (1/5): Nightmare hotel. - Staff/Receptionist was incredibly rude and racist to myself and others and often yelled at everyone. There were roaches just chilling in the lobby, everything was dirty and dusty even when you barely walk in. Parking lot was full of pot holes and loitering. The hotel looks very rundown and let go of, I do not recommend coming here even if you're super tight on money.
• Sanchez Ruiz (1/5): Super ml recomendado - Nada Demasiado descuidado este hotel pareciera trata de blancas
• Simpson (10/5): Satisfying - The spectacular view The non cleaning if you're staying weekly
• Kendrew (1/5): - Nothing Every single thing
• Mohamed (2/5): - Roaches were coming out of the bathroom nob The roaches
• Simpson (10/5): -
• Jonathan (1/5): -
• Jonathan (1/5): I Request the immediate return of my deposit - Nothing They withheld my $40 deposit, falsely claiming I damaged a chair that already showed clear signs of wear and poor maintenance. The furniture throughout the property is in bad condition (including stained carpets and torn curtains), which is also evident in other reviews with photos. This is an unjustified and baseless charge. I request the immediate return of my deposit; otherwise, I will proceed with a formal complaint.
• Lâm (1/5): Không ở dược quá tệ - Không có gì để thích. Tại sao lại được app booking đưa tin lên Chổ này không phải là khách sạn. Quá dơ quá hôi và không an ninh. Cho nên tôi phải bỏ đi tìm khách sạn khác
• Clark (1/5): I didn’t stay that’s how filthy it was. - N/a Pest issues Filthy
• Guest (1/5): -
• Jonathan (1/5): -
• Brandon (2/5): -
• Turner (1/5): Horrible - Nothing Everything. Shower head broken, roaches, tv not working
• Susan (1/5): -
• Ryan (10/5): This was the Ramada/Clarion a long time ago. - Booking.com does not forward information to Romana front desk about hour of arrival. Booking.com does not forward information to Romana front desk about hour of arrival.
• Diamond (1/5): I’ve gotten really sick from that place it’s was full or roches dirty linen and dust everywhere my license plate was ta -
• Diamond (1/5): -
• Yosvany (2/5): - No tiene desayuno,mal servicio para la habitacion,comfort de regular a mal,poca iluminacion,carpetas viejas y sucias.poca comodidad El poco comfort que tiene,muy malo
• Williams (1/5): -
• Guest (2/5): -
• Krystal (2/5): -
• Manon (8/5): -
• Princess (1/5): Never Again. - Absolutely Nothing! There Was Roaches, Place Did Not Smell Good.
• Ali (1/5): I paid, but refused to stay. I was very disappointed. Yes, it's cheaper than others, but terrible condition. - Honestly, I didn't like anything. It's old and smelling terrible. I refused to stay there because of cockroaches are playing everywhere.
• Jaziel (1/5): Its was shit! - Nothing Roaches, nasty ,smelly
• Steve (1/5): - Nothing Kept my deposit like he looked for a reason to keep my deposit kept it because I left 1 bag of trash
• Oh (3/5): -
• Okpara (1/5): A very unpleasant and unsafe stay—I would not recommend this hotel to anyone. - Nothing I’d rather sleep in the car than sleeping there The property was extremely dirty and poorly maintained—it felt more like a rundown shelter than a hotel. The environment felt unsafe, especially with noticeable suspicious and drug-related activity happening in the parking lot. The overall atmosphere was uncomfortable, and the condition of the rooms and common areas was unacceptable.
• Shannon (1/5): -
• Shannon (1/5): -
• Eddie (4/5): -
• johnston (3/5): - Nothing It was old and dirty
• Muhammad Hassan (1/5): Worst hotel -
• Herrera (8/5): -
• Olga (1/5): -
• edmundo (3/5): - Las camas Que habían cucarachas
• Canil (1/5): - El aire acondicionado no servía las cobijas quemadas las paredes con grietas y tenían mal olor
• Ray Cravin (1/5): - Nothing at all, this place should be condemned. I shouldn't have been charged for such run down unclean place. Totally gross.
• Ansar (4/5): -
• Juan (1/5): Tuve que abandonar la habitación a los 5 minutos, por peste, cucharas - Nada, cero Cama sin sábanas limpias, insectos por toda la habitación, cucarachas .
• Smith (1/5): - It was nasty and dirty they gave me and my kids dirty towels and a dirty room I didn’t like nothing at all the staff lied on me to management to keep my money knowing I had people watching us
• Dejan (10/5): -
• Dixant (1/5): - Cockroaches, smells trash
• Henry (5/5): -
• Stacey (1/5): - Nothing. Dirty, disgusting, bummy, looked like a homeless shelter with a dumpster in the pool area I liked nothing about this place what so ever. So nasty I didn't even check in. It was probably the bars and bullet proof glass or the missing person poster in the lobby that really did it for me
• Gilbert (1/5): - The view and the bed was comfortable. The building itself needed a lot of cosmetic work on the outside and a lot of riff raff, no maid service, no trash can in the room or in the bathroom and would have not stayed there but I had already paid for my stay through booking. 0 out of 10 definitely

Photos