The St. Regis Longboat Key Resort
Location: 1601 Gulf of Mexico Drive, Longboat Key, us
Star Rating: 9.1 Stars
Property Type: Hotels
About this Property
The St Regis Longboat Key Resort offers a serene escape with lush gardens, a private beach, and exquisite dining options. Indulge in luxury with our indoor and outdoor pools, fitness center, and complimentary bikes.
Luxurious Amenities
Experience ultimate relaxation with a hot tub and personalized service from our 24-hour front desk staff.
Beachfront Paradise
Unwind on the pristine Longboat Key Beach just steps away from the resort.
Explore Nearby Attractions
Discover cultural gems like The Ringling Museum of Art and marine wonders at Mote Marine Laboratory, located a short distance from the property.
Book your stay at The St Regis Longboat Key Resort for an unforgettable beachside retreat.
Important Information
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Kid meals
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Electric bicycle charging station
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Superior King Room - Partial Bay View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Superior 2 Queen Room - No View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Deluxe Queen Room with Ocean View and Balcony - Hearing Accessible
The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Hearing accessible
-
Superior King Room - No View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Mabel Ringling King Suite with Sofa Bed and Ocean View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a dining area as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Superior 2 Queen Room - Partial Bay View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Grand Deluxe King Room with Ocean View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Grand Deluxe King Room with Ocean View and Tub - Mobility Accessible
The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Adapted bath
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Superior King Room with Balcony and Tub - Mobility Accessible
The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Grand Deluxe King Room with Ocean View - Hearing Accessible
The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Hearing accessible
-
Deluxe Queen Room with Ocean View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Deluxe King Room with Balcony and Ocean View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Magnolia King Suite with Sofa Bed, Balcony and Ocean View
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Grand Deluxe Queen Room with Ocean View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Alarm clock
- Linen
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
John Jacob Astor King Suite with Sofa Bed - Oceanfront
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
-
Grand Deluxe Queen Room with Two Queen Beds, Tub and Ocean View - Mobility Accessible
The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Superior King Room with Partial Bay View and Balcony - Hearing Accessible
The spacious double room provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Grand Deluxe King Room with Ocean View - Hearing Accessible
The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Two-Bedroom Suite with Balcony and Ocean View
The spacious air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
King Suite with Ocean View
The spacious air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Grand Deluxe King Room with Ocean View - Hearing Accessible
The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, heating as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Toilet
- Heating
- Slippers
- Alarm clock
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Hearing accessible
Guest Reviews
- comes (5/5): -
- Gisela (10/5): - Tudo! Localização, comodidades quarto, vista sobre o mar. Por do sol, actividades crianças. Tudo maravilhoso
- LAURA (10/5): -
- Paul (9/5): - Location, pool area and beach! Didn’t care for restaurants breakfast selections.
- Bucurica (10/5): -
- FEDERICO (10/5): -
- Ann (8/5): Very comfortable accommodation but meals and drinks were very expensive - The location of the beach and all the pools. Although the staff were very nice - I found their fussing and attention a bit overpowering
- Ronald (10/5): -
- Thomas (10/5): Beautiful new property - Beautiful and new Nothing
- carrie (8/5): - Absolutely beautiful property! Lovely pools and impeccable beach. Restaurants are good, housekeeping was the only miss - no turndown one night and had to request cleaning at 3 pm after having had the service sign on all day
- Esther (10/5): -
- Ksentrai (7/5): - The rooms themselves were fresh and clean. However, service overall left much to be desired. We arrived at The St. Regis Longboat Key at 4:27 PM, expecting a smooth check-in as the official time is 4:00 PM. Unfortunately, our room was not ready. The front desk receptionist simply told us to wait in the lobby for 30–40 minutes - no welcome drinks, no apology. We explained we had plans and kindly asked them to expedite the process. Only after this request did they offer us a room within 10 minutes. It gave us the impression that they could have done it earlier, and the lack of proactive hospitality was disappointing. At breakfast, we had to wait about 15 minutes just to be seated — with a line of guests forming and staff seeming unprepared. For a luxury property, we expected a higher level of attentiveness and warmth. И добавь что я жила во многих странах в st.Regis но это был худший опыт Having stayed at St. Regis hotels in several countries, I can confidently say this was the weakest service experience I’ve had with the brand. For a hotel of this category, we expected a much higher level of attentiveness and personalized care.
- Dalecia (10/5): - Great customer service, excell
- Teresa (10/5): - Beautiful spaces. Service still needs some work
- randy (10/5): - It was an experience, butler service. Room service. Turn down service at night. Was like being on a cruise where they cater to everything
- Jacob (10/5): - The service and facilities were beyond expectation. A truly wonderful experience.
- Renata (8/5): Quarto confortável. Serviço inferior aos hotéis da mesma rede em outros países. - Quarto confortável, opções de restaurante. Revestimento das piscinas rústicos. Serviço da área da piscina necessita ser mais prestativo. Precisei pedir toalhas, pedir água, nada me foi oferecido. Mesas de apoio sujas. Check-in confuso, ao invés de dar o horário exato que o quarto estaria pronto ( 16:00) , nos fizeram esperar no saguão por horas, falando que o quarto estava sendo arrumado.
- Ger (10/5): - The staff was extremely accommodating. The weather was very warm and we were served bottles of water on beach constantly Nothing negative to report
- Otavio Guilherme (10/5): Excelente - Hotel Excelente! Restaurantes muito bons, localização Magnífica.
- Ashley (10/5): - Amazing
- Shailina (9/5): Fabulous few days, excellent rooms and amenities. Monkey bar great for lunch and did not try steakhouse as was full. Riv - Luxurious relaxing and great staff helping and looking after. I thought there maybe a lifeguard on the beach for safety as it was quiet and not many people so would have felt safer if a lifeguard was on duty.
- Lenka (8/5): - Very nice resort but not suitable for kids/babies. There was not much to do for our infant.
- Brittany (10/5): - Amazing resort, service, rooms, food, pools. It's paradise. 100% recommend. Get ready to spend some money though. Totally worth it.
- Juan Carlos Gustavo (10/5): - Everything on point. Excellent service. Maximum quality
- Carlos (10/5): - Amazing that's the only thing anyone needs to know about spending time here
- Frank (10/5): - The property is beautiful! The staff and service were exceptional. We had an electrical problem in our bathroom on Saturday and the electrical engineer, David Lociseron, left us the kindest note wishing us a happy anniversary. It’s that personal touch that really impressed me. I will definitely return to the property.
- Heather (10/5): - This property is breathtakingly beautiful!
- Brian (10/5): - Awesome place all around.
- Tetyana (2/5): - Be aware about the credit card SCAM ! I celebrated my 50th Birthday on March 2025. My partner and I had a restaurant reservation for 11 people and two nights stay in St. Regis Longboat Key Resort. Here’s the start of the PROBLEM: I got charged twice for the stay (paid through Expedia and then I got charged directly from the hotel). When I checked out, this mistake was acknowledged by the front desk representative. The overcharged money was supposed to be refunded in a few days…but its already end of May 2025 & the disputed money has not been refunded yet! I called their accounting department twice and both times I was asked to wait for 10 days. Result: NOTHING!... After multiple phone calls I finally received an apology letter and I was told that I got an approval from the manager, but to wait another 10 days. When I did not receive my $3,180, I called again but this time I wanted to ask for the transaction number so I can check it with my bank. However, the accounting department never bothered to respond to my phone calls and messages. So after 2 personal stops at the hotel, multiple phone calls with false reassurances and almost 2 months of waiting, since I opened the case, the PROBLEM IS STILL OPEN and UNRESOLVED! As a local resident I was excited to have five stars hotel nearby, but what a terrible experience and disappointment at the end.
- Olof (10/5): - Extraordinary property, in particular considering that they are a newly opened hotel.
- Natalie (8/5): Very good -
- Jucy (10/5): - Very nice
- Hilary (10/5): Exceptional -
- Laura (8/5): - Need a better system for assigning chairs around adult pool...also beach lounger experience needs to be upgraded to be more luxurious probably sun beds with shade...also first day adult pool too warm waterfall was offsecond day waterfall on but was ice cold soadult pool was a bit cool must do better at keeping pool 83 degrees as most luxury pools do...also pool side service at adult pool was slow
- Lauren (10/5): Very enjoyable time with our family. - Lobby bar, pools, aquarium, rooms, and beach access were the highlights! Some of the restaurants were just okay. The steakhouse was excellent though.
- Susan (10/5): - Everything was wonderful. Gorgeous property and the lagoon experience is amazing.
- Marie (5/5): Expected a lot more from a luxury hotel! - The staff was amazing! Spa facilities are beautiful! Plastic mattress covers that made us sweat and sleep terribly! Ventilation system woke us up with cooking fumes from restaurant.
- lisa (10/5): - Darin and the staff at the beach, pool, valet, housekeeping, butler, FD, restaurants were all fabulous. loved nightly turndown service. room was clean and comfortable. balcony large. food at CW prime, Aura were excellent as was breakfast at Riva and the coffee/baked goods at Carolinas. loved the Lagoon experience, feeding the tortoises and the lazy river. great staff for these activities as well. can’t wait to go back. thx St Regis!
- Scott (10/5): - The staff was very kind and eager to help from the valet room, service bartenders, etc. the weather was cold, but had heaters to help.
- Josie (10/5): - Loved it
- Kim (10/5): - Beautiful new hotel
- Richard (10/5): - We arrived on the 3 of November the resort was fully recovered from the hurricane, check in was perfect, lobby very nice, lots of light and views. Room was very nice and nice view. Had dinner at Riva food was good, Jose our server was great. Next day we had breakfast at Riva, service was off, coffee took for ever order mixed up, did not have toasted English muffin but served eggs Benedict. Food was mediocre, buffet was very simple and weak offering. Breakfast next day was much better service and we love the pancakes amazing. Pool and beach service was great lazy river and aquarium was great. First night our tv did not work properly and had to switch rooms, and the pillows had a humidity nasty smell asked to replace but new ones still had the smell. Valet staff were great and very friendly. AC kept changing the temperature to 68 at the middle of the night annoying. It’s a brand new props and I know they have to iron out all the details. Love the property and definitely will be back.
- Anthony (10/5): - Its excellent
- Patrizia (10/5): - Everyone was very accommodating and helpful. The facility’s are gorgeous and modern. Top notch quality all around amazing.
- Patrizia (10/5): - Wonderful hotel. Everything from the valet to the front desk was acceptional. I would highly recommend the St Regis in Longboat Key
- Lauren (8/5): it was a very nice place. I think a bit overpriced for what they have to offer. - The property was in a great location. It was very attractive. we had a wait over an hour for our room and we didn’t even arrive until almost 4 o’clock. On the bathtub when you get out of the bathtub, you hit your back on the faucet. It is placed in a bad location so it’s not the best for people who like bathing.
- Debra (10/5): Rejuvenate in heaven on earth - The property just opened. Every design element is exquisite and fresh and new and very well thought through. They are still putting the finishing touches on the property and some things were in short supply. Absolutely worth the patience.
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