New England Guest House by Ilawu

Location: 18 NEW ENGLAND ROAD, Pietermaritzburg, za

Star Rating: 7.8 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• BBQ facilities
• Express check-in/check-out
• Non-smoking throughout
• Shuttle service (additional charge)
• Salt-water pool
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room with Pool View

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Double or Twin Room

  The spacious twin/double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Family Room

  The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The family room offers a TV with satellite channels, a tea and coffee maker, a wardrobe and a tiled floor. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Standard Double Room

  The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

Guest Reviews

• Mr Ngubo (10/5): -
• Lindo (10/5): -
• Mr Ngubo (10/5): -
• Van der Nest (6/5): - Location Slightly smaller than expected.
• Nolubabalo (4/5): - Breakfast No heater. No electricity blanket. No back up power , electricity outage left us in the dark with no plugs , no hot water
• Sbu (5/5): Nope - Proximity Nothing serious
• Sylvia (7/5): -
• Msomi (9/5): - Everything Nothing
• Siyabonga (8/5): -
• Lulu (8/5): - It's easy to find and in a quiet location In the room I was allocated, there was no WiFi... what is worse, the receptionist did not tell us about the problem with the wifi. When we asked for it, she told us about the on and off of it,then she gave us a password but it never connected...
• Ndumiso (7/5): Excellent n peaceful. - Good location, cleanliness n friendly staff. Small parking space.
• Themba (9/5): Best mini vac - Everything was on point... Service... Location and breakfast Nothing
• Smangele (9/5): - We had a wonderful stay. The food was nice and the staff was incredible. It's clean and closer to shops.
• Lindokuhle (9/5): -
• Alvina (9/5): -
• Thembidee (9/5): -
• Pinky (9/5): -
• Sbu (6/5): So far so good - Convenience Nothing
• Ndlovu (8/5): -
• Maharaj (8/5): - Very safe and secure. Aircon was not working. There should be extra safety measures when locking the door from the inside.
• Msomi (9/5): - Everything Nothing
• Mfundo (10/5): -
• Tshepo (10/5): -
• Keegan (5/5): -
• Sthembiso (9/5): -
• Nondumiso (9/5): Exceptional - Location and the place was clean, staff very friendly Nothing
• Mr Ngubo (9/5): -
• Mr Ngubo (9/5): -
• Mr Ngubo (9/5): -
• Noluthando (10/5): The best I will be booking with them again value for money - It very clean and the staff is very friendly
• Azwihangwisi (6/5): -
• Mjwara (8/5): -
• Delisile (10/5): - The staff, the way they welcomed us. They are warm and friendly. The rooms were clean, beds comfortable nd breakfast was delicious... Nothing
• Thabethe (4/5): Graduation stay - I love the location Room was not what i see on the pictures aircon not working and the staff could not give us extra throw as our beds were separated and 1 of our room did not even have a throw the breakfast was late then what they told us we could not eat becouse of time and when i told them they made us buy the takeaway to take our breakfast i will not book with them anymore my bed was broken not comfortable.
• Fezile (7/5): - None None
• Walker (8/5): -
• jeremy (9/5): -
• jeremy (9/5): -
• jeremy (9/5): -
• jeremy (8/5): -
• Zolela (8/5): - Location, friendly staff None
• Kevin James K. (10/5): -
• Andile (7/5): -
• Sino (1/5): -
• Rochele (8/5): -
• Sifiso (7/5): It was good and comfortable - It was clean and comfortable. I also liked that there was an iron right in the room. Nothing.
• Zandile (10/5): - Everything . The gal on the receptionist was professional and friendly Nothing .. everything was excellent 👌
• Thandi (8/5): - Staff was friendly and the food was nice the property was clean
• Nontobeko (8/5): - It was safe and secure, peaceful era to be at very close to shops and the beautiful view at the back Waited more than an hour for breakfast while they asked for time, very oily, juice too much sweet to a point of adding half glass of water to be able to drink and there was no plain yogurt for muesli, bedding pillows were not ironed
• Alvina (10/5): - The accommodation was excellent Everything was good
• Nalen (10/5): It was an excellent experience - Everything Nothing
• Khumalo (8/5): -
• Xoli (9/5): -
• Sbu (6/5): -
• Nomusa (10/5): -
• Deon (6/5): - Location Cleanliness, noise, food,staff
• Julie (7/5): Quaint house turned B&B, with a nice outside area - The staff was super friendly. Noisy from 05h00, not sure if it was from thr kitchen or another guest, but I got woken up by either the dishwasher or someone showering.
• Mr Ngubo (7/5): -
• Ntando Sithole (9/5): -
• Ndlovu (9/5): - I had a wonderful stay at this guest house by Ilawu. The rooms were spotless, comfortable, and beautifully maintained. The staff were incredibly welcoming, friendly, and always ready to help with anything I needed.
• Tambudzai Hlalo (8/5): Comfortable walkable area - Enjoyed the breakfast English breakfast location is great helpful staff I extended my stay 1 more night checked out Saturday 18th.
• Philani (5/5): - Nil Nil
• Philani (6/5): - Nil Nil
• Nontobeko (10/5): - Everything was exceptional, really enjoyed my stay with my family. N/A
• Ndlela (9/5): -
• Dyoyi (7/5): -
• Xolile (5/5): I struggled with the facility because of the issues i mentioned, ended up tolerating because staff was nice. - The staff was friendly and respectful, the facility was clean. tight security The facility has lots of old furniture like bed wasn’t comfortable at all, the shower door broken the toilet seats broken made it difficult to sit comfortably
• Moeketsi (7/5): -
• Sageren (10/5): -
• Anelisa (10/5): -
• Joubert (9/5): -
• Thokozani (7/5): -
• Shoba (9/5): -
• Mabuza (8/5): -
• Xolani (8/5): -
• Xoli (9/5): - Everything,the staff was amazing Nothing
• Sbu (6/5): Ok - Convenience Nothing major
• Shedreck (10/5): My trip was extremely great because of your service. - Absolutely all were perfect Nothing
• Nokuthula (10/5): Very good 👍 - Everything the place was good ….the bed was comfortable the breakfast was good too i will definitely come back to this place Nothing
• Nikki (8/5): Good - Comfortable and clean Small shower
• Xolani (9/5): -
• Xolani (9/5): -
• Xolani (9/5): -
• Monde (8/5): -
• Sande (8/5): - Very convenient and great value for money
• Wessels (6/5): - Staff Room not reflect pictures on booking app
• Sindiswa (10/5): - Quite and private Nothing
• Vuyo (10/5): -
• Zandile (9/5): - I'm not scoring new England but illawu in town where I had to be moved to after disappointment with ilawu new england Everything about ilawu new England was not comfortable they didn't even have generator when electricity went off
• sanele (10/5): -
• Siphile (10/5): -
• Makhosi (5/5): - Location and it was clean The room was listed as having two single beds, but they assigned us to a room with one bed. Room ten is an attic with one tiny window and poor lighting.
• Adele (3/5): We checked out after one night and booked into an alternative place. - They should do some upgrades. Although the towels and bedding was clean. Location was not too great and the furniture is worn. The room had a weird smell as if the drain was blocked. With some maintenance it can be better.
• Niel (8/5): - Very helpful staff
• Halalisani (10/5): -
• Sandile (10/5): -
• Joshua (3/5): -
• Xolani (8/5): -
• Gounden (3/5): - Wifi Rooms were too small No kitchenette
• Gounden (3/5): - Wifi Very small rooms

Photos