Cozy Studio Flat near Talbot Pub

Location: Flat 1, Upstairs, Old Talbot Pub, Smethwick, Birmingham, gb

Star Rating: 6.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Access to health care professionals
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Covered parking

Rooms Available

• One-Bedroom Apartment

  The apartment's kitchenette is available for cooking and storing food. The apartment offers heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Kitchenette
  • Toilet
  • Heating
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Naadim (2/5): A cesspit. - The owners have arrogantly declined to engage with me on the question of compensation for the manifold problems experienced during my stay. Booking.com have been pathetic likewise. I set out my complaints with reasoned arguments. The below is supported by photographic evidence, as well as messaging and call history. I advised the owner that I would arrive late on Sunday night. On arrival, when the outside temperature was 9C, I was faced with the following problems: 1 - The room I had been booked had no functioning heating. The room was cold on arrival. 2- The WiFi was not connecting to the internet. 3 - There was no dish soap in the kitchen. 4 - There was an oily substance on the bedside wardrobe. I then called and messaged the landlord’s agent vias whatsapp, who spoke poor English and was very unhelpful. He assured me that the heating would come on in minutes as I had just arrived, but this was impossible given he said the heating was on continually and not on timer. He provided no solution to my wifi problem, despite spending time messaging him on this, and him not replying on WhatsApp regarding this. He did not read messages properly. I was forced to confront the landlord about this problem. The landlord then arrived and I was transferred into another room that had repair works going on inside. The Landlord then had to clean and mop the floors, but I was told I was not to use the bathroom as it had works going on inside. They had to reset the heating, and I had to wait for the room to warm up. I therefore had to use my original cold room for bathrooms facilities, and the new bedroom for sleeping. This whole ordeal lasted around 1.5 hours, and set me up poorly for my next day when I had to wake up early. I was also told that workers may enter my room to continue repairs. There is insufficient room here to detail all the problems, but it goes on like this for three nights!
• Esther (9/5): Nice - There was no breakfast Good value for the money paid
• Jason (1/5): Bad stay - There wasn't alot to like about it Tv was broken fag buts on the floor next door neighbour always shouting and arguing and doing works whilst staying there
• Mimi (1/5): Bad - Nothing really disappointed with the customer service I would not recommend booking this property. Firstly the room I booked was occupied by someone. So, I had to call the property owner about this and, after waiting for a long duration, was given another apartment. However, things only got worse as hot water wasn't working in the apartment. When I called and asked if we could be moved to another apartment or could they come out and sort the problem out. The first response I received was I could leave and request a refund from booking.com. After speaking to them as was late at night and trying to find another apartment at that time of the night was a big inconvenience the owner finally got the maintenance workers on the phone and they confirmed and guaranteed that someone would come out first thing in the morning latest by 9am. After the owner said there wasn't any other apartment available for us to be moved into. Called several times the best day and messaged and didn't get a response. When my partner called from a different number, that's when they answered. They didn't realise we were staying two days as they thought they could lie, and we would check out without issue being resolved. Ended up having to book somewhere else to stay. I really would not recommend that anyone deal with the owners of this property or for anyone to stay at the property. You will be greatly disappointed.
• Agata (7/5): Good - Very loud from the pub, but not in all flats, we carefull which one you choose.
• Tai (7/5): Pleasant stay, location easy to access 😊 - Pleasant stay, location easy to access & very clean. Landlord communication was very good. 👍🏾 Few issues with the headboard breaking making an uncomfortable nights sleep, not enough pillows on the bed for 2 people also no seating or table provided to eat dinner. The tv signal was very poor.
• Ademuyiwa (8/5): Very good -
• Neil (8/5): Very pleasent stay and was made to feel very welcome by the staff when I popped in the pub that’s below - It’s Clean, quiet, has a little kitchenette and you rarely hear your neighbours
• Quadri (10/5): Exceptional -
• Coleen (10/5): Shower facilities, clean and tidy comfy bed - Place was clean and comfortable everything u need for the stay is there host can be reached easily. Nothing.

Photos