Raja Hotel Kuta Mandalika Resort & Convention

Location: Jalan Pantai Kuta Indah, Kuta Lombok, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Ironing service
• Car hire
• Massage services
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kids' outdoor play equipment
• Public transport tickets
• Entertainment staff
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Security alarm
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Playground on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Twin with Pool View

  This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Presidential Suite

  This spacious suite consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Guests can make meals in the fully equipped kitchen that features a refrigerator, a microwave and a tea and coffee maker. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Deluxe Double with Pool View

  The spacious double room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Grand Deluxe Double with Sea View

  The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Grand Deluxe Twin with Sea View

  The spacious twin room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Executive Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features a mini-bar and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Suite Room

  The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Microwave
  • Video
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Santiago (10/5): - The staff were friendly and attentive, the location was perfect for exploring Kuta and Mandalika. The atmosphere was relaxing, Great value for money and highly recommended for anyone visiting Lombok.
• Maxi (10/5): - I had a wonderful stay at Raja Hotel. The hotel is beautifully located, offering a peaceful atmosphere while still being close to Kuta Beach and other attractions in Mandalika. The hotel has good potential, but there are several areas that need attention to provide a better guest experience. I hope management takes guest feedback seriously and makes the necessary improvements.
• Jac-Jiro (1/5): Bad, disgusting - The room was not clean upon arrival. There was makeup and lipstick from someone else on the pillows, and the bed sheets were dirty. The hotel gave us another room as an upgrade, but unfortunately it was in the same unacceptable condition as the previous one. We checked in at 17:30 and immediately informed reception about the situation. They assured us we would receive an upgraded room. After a long trip, we went out for dinner and later returned to inspect the new room first. Sadly, there were stains everywhere and the bed sheets were still not clean at all. Because of the disgusting hygiene conditions, we decided to check out and leave the hotel. I will never book this hotel again. Happend 12th of May 2026
• Jac-Jiro (1/5): -
• Isabel (5/5): - Betten und Personal super Bauarbeiten beginnen früh. Alles ist in die Jahre gekommen. Laute Musik aus der Nähe bis morgens
• Serge (10/5): - De stranden zijn heel mooi. De bijna alles om 22:00 dicht ging.
• Dwipayanti (8/5): Ac kurang dingin - Lokasi primier
• Hajar (8/5): -
• Izzuddin (7/5): Everything went smoothly,we got our room change,staff were quick and very helpful,and very friendly - The location are great,if you are booking a room with sea view,its soo good,staff were very helpful,got flat tyre and ask for customer service for help,one staff came and offer to sent the motocycle to shop while we wait at hotel It feel like the hotel room are not maintain properly,the sliding door inside are not good at all,stuck when open or close,floor not clean,good thing they provide slippers and some bathroom got water stagnant after shower,its like a pool,breakfast are ok but better if got more choice
• Jade (7/5): - Good location. Breakfast was nice. Air conditioning was not working,
• Bram (8/5): -
• Beatrix (9/5): Bestes Frühstücksbuffet - Die Lage direkt am Meer, großer Pool, schönes Zimmer, sehr freundliche Mitarbeiter, wunderbares Frühstücksbuffet. Das Zimmer war nicht sehr sauber (Fenster, Boden), die Polster frisch gewaschen aber vergilbt. Balkontüre klemmte. Schlechte Beleuchtung. Pool am Nachmittag voll von Familien (Lärm!)
• Sjögren (5/5): - Första morgonen så fick vi beställa då vi endast var 12 gäster på hela hotellet. Det var offseason vi var där. Andra morgonen kom det fler och då var det full buffé. Pga offseason så var vi ju inte många boende, och så var ju personalen på tå under hela måltiderna. Lite jobbigt. Ösregnade de två dagarna vi var där, så tyvärr vet vi inte hur stranden och havet var.
• jan (8/5): Kuta - Beliggenhet. Det var veldig vakkert der.
• William (6/5): Could not go anywhere else had payed. - The view was nice , staff where very good. The bathroom was grubby had not been cleaned for months 😱 The breakfast was cold every day did not matter what you had very poor. The place is very tired.
• PUTRI PERTIWI (10/5): - I had a truly wonderful stay at this hotel! From the moment I arrived, the staff were incredibly friendly, welcoming, and always ready to help with anything I needed. The room was spotless — super clean, cozy, and very well-maintained. I especially loved the breakfast; it had a great variety and everything was delicious. The overall atmosphere of the hotel was warm and relaxing, and I felt very comfortable during my stay. I would definitely recommend this place to anyone looking for a great experience. Can’t wait to come back!
• alesandro (10/5): -
• Frederickus Yuga (8/5): good - view bagus dan hotel bersih transportasi keluar dari hotel menuju ke bandara atau daerah lain susah. blue bird tidak ada online tidak ada taxi resmi lokal tidak ada
• Zuhairi (10/5): -
• Redouane (8/5): Belle hôtel et personnels en OR. - Le personnel de l'hôtel (comptoir de l'hôtel, service de chambre, l'ensemble du personnel au petit-déjeuner vraiment aimable et à l'écoute et enfin le gardiennage). Le petit-déjeuner possède beaucoup de choix, possède du vrai café (ce qui n'est pas le cas dans pas mal d'hôtel en indonesie). Les diferents plats, desserts et autres sont différents chaque jours. Quand ont à une famille avec des enfants c'est un plus d'avoir beucoup de choix, chacun y trouvent sont compte. L'hôtel est en face d'une belle plage (Kuta Beach), j'ai fait pas mal de plages aux alentours en scooter et je peut vous dire que au final je me suis dit que tous ses trajets n'ont servi à rien car pour moi cette plage était bien mieux que les autres. Pour profiter de cette plage je vous conseil d'y aller en début de matinée jusque vers 15h car après c'est la marrée basse. L'avantage de l'après-midi en marrée basse c'est pour les enfants car il y a beaucoup de mini piscine 😉. De plus dans la journée il existe beucoup d'activité pour les enfants à côté de la plage. L'hôtel est proche du centre où se trouve les restaurants et warung (mais plus des restaurants). En soit le centre c'est uniquement de la nourriture, vous verrez en journée c'est calme et quand approche la fin de journée (16h) tous commence à s'animer, attention car les restaurants ferment tôt. La piscine avec ses 1.30m de chaque côté idéal pour profiter avec les enfants, spacieuse, avec des serviettes déjà en place sur chaque transat. Pas mal d'espace ou se poser pour discuter. L'état de certaines finitions, comme le contour des portes intérieure (beaucoup de fissures), les toilettes ne possède pas assez de pression d'eau, l'ouverture et fermeture de la fenêtre est très difficile voir impossible à certains moment (concernant l'entrée des moustiques). A noter durant mon séjours aucun problème de moustique. Je pense que l'hôtel aurait besoin de petits travaux à certains endroits comme les chambres par exemple (un coup de peinture, refaire certaines jointures..ect) presque rien mais vu la superficie c'est vrai que c'est quand même un gros budget. Malheuresement si l'hôtel veut encore être à la page il faudra obligatoirement des travaux. A savoir entre la réception et la sortie de l'hôtel il y a quand même une bonne marche à pied, c'est pas énorme mais il faut le savoir, si vous avez un scooter aucun souci à ce sujet. Seul petit bémol, lorsque nous avons utilisés les serviettes de la piscine nous avons eu énormément de bouton sur tous le corps le lendemain. C'était la seul fois que nous avions utilisés la piscine. Dans l'ensemble il n'y a pas énormément de points négatifs, comme citer précédemment des travaux de rénovation serait un plus.
• Rosa (10/5): -
• Talal (7/5): Normal - Bon emplacement Bon petit dej très varié et copieux Personel sympa Piscine en panne Hôtel a besoin de plus d’entretien On entend tout dans les chambres de côté et pareil dans le couloir
• ARDIANSYAH (10/5): - saya menginap semalam di sini dan saya mendapatkan pengalaman yang sangat menyenangkan , mulai dari staff staff nya yang ramah terumata kiki dan duta , mereka sangat membantu saya selama saya menginap disini , kamar nya bersih dan rapi minta apa apa cepet di tanggapi sarapannya enak enak dan sangat rekomended , kalo ke kuta mandalika saya akan kesini lagi , see u guys
• tijn (9/5): Top! - Schoon Vriendelijk personeel Fijne kamers Fijne douche Dagelijkse schoonmaak Behulpzaam /
• Rosa (10/5): - Het personeel was erg vriendelijk en het was een fijne kamer
• dedi (10/5): -
• KARTINI (8/5): -
• Alvaro (9/5): -
• Oliver (8/5): 2 nights - Very big swimming pool and a good buffet breakfast included The pillows were slightly dirty
• Corri (5/5): -
• Nur hidayah (10/5): - The owner is incredibly kind, attentive, and helpful. There was not a single downside to our stay. A truly flawless experience and exceptional value for money. Highly recommended.
• Mark Mos (9/5): - die Lage Die Ausstattung
• Volker (7/5): Gut - Das Frühstücksauswahl war gut. Die Lage zum Strand ist super. Das Bett war bequem. Die Dusche war sauber. Gepflegt werden müsste noch mehr am Hotel.
• Rhiannon (6/5): -
• Mark Mos (8/5): - Die Lage Die Ausstattung ist in die Jahre gekommen
• Mahira (9/5): -
• Dewi (1/5): -
• Felipe (6/5): -
• Lukas (7/5): -
• Laurie (8/5): -
• Marianne (7/5): -
• Jermaine (7/5): -
• Dan (9/5): very very good value for money - this hotel is very underrated, it has lower reviews than it's worth it the location is absolutely perfect, directly on the kuta beach, close to everything the hotel rooms are big, the rooms with sea view have a spectacular view and a huge balcony overlooking the whole bay the breakfast food is amazing, lots and lots of different options, the pool is also huge and gym is very usefull don't trust the low reviews, it's a totaly worth it hotel for the price if offers the value price vs quality and location is unbeatable, you can find offers in kuta much more expensive and lower than this the rooms are a bit outdated with old furniture and not everything is perfect
• Linda Majid (9/5): -
• Javier (10/5): -
• Maik (3/5): Run-down hotel, not worth the money :-/ - Only the location in the middle of Kuta was good One of this worst hotels we had so far in our life: - the hotel was completely run-down, the furniture, amenities looked like they were 20years old without maintenance - the noise from the club on the other side of the road was crazy: even during the week they were in party-mode until 3am
• ARBMS (10/5): Amazing - Staff , facilities, location Nothing
• Severo (10/5): -
• Fawaz (10/5): Amazing - The whole experience great staff good breakfasts , location
• mohamed (1/5): -
• Jose Luis (4/5): Habitacion ok. Spa y piscina KO - La habitación está bien de tamaño y bastante limpia, teniendo en cuenta que el hotel se ha quedado un poco anticuado. La piscina llena de mierda, da asco bañarse ahí. Probablemente la piscina más sucia que he visto en mi vida. El spa hace un calor terrible, parece una sauna, realmente lo pasé muy mal después de sesión de 3 horas, salí casi enfermo. La terapeuta del spa no me atendió correctamente, según empezó con el masaje, dejaba de darme masaje para estar pendiente del móvil, no me colocó el cuerpo correctamente para darme el masaje, la primera vez en mi vida que me pasa, tampoco me preguntaba si la presión estaba bien o no. Pese a ser un spa en un hotel de 4 estrellas probablemente sea el PEOR masaje que he recibido en mi vida.
• Myriam (4/5): Très décevant - Le personnel d’une gentillesse incroyable et l’emplacement HÔTEL SALE, j’ai rarement vu cela
• Lisa (3/5): - Location and the view. Where to start? The place was extremely outdated. The sheets and towels were old and discoloured and stained. The toilet didn't flush, we had to use the kettle to flush it. The door to the balcony was really hard to open. The breakfast wasn't the best. The hot food was cold and the cold food was just left in the heat without any ice or refrigeration. The butter was liquid and yoghurt warm etc. For a 4 star hotel it was pretty disappointing
• Andre (5/5): The facilities and uncleanliness really ruined it for me, food was the worst. - Was cheapish Never even think about ordering food from here, it takes hours every time and comes out HORRIBLE. Burger has buns as hard as rocks and just nasty while making you wait longer than you’ve ever waited for food.
• Javier (10/5): -
• lee (1/5): -
• millie (7/5): -
• Brian (9/5): Location friendliness and the view from our room a pleasure to wake up to in the morning - Buffet breakfast was great and the staff were always smiling and they all seemed to enjoy being there Some gym equipment were not working
• Cecilia (2/5): - Posizione Buon servizio taxi per raggiungere il porto per andare alle Gili Struttura vetusta. Zero pulizia. Una cliente è entrata nella nostra stanza perché le avevano dato la chiave elettronica della nostra stanza per errore.. la piscina era inutilizzabile per manutenzione ed era evidentemente sporca
• reynaud (8/5): -
• Javier (10/5): -
• Ferial (9/5): I would return to Raja Hotel again and recommend to family and friends - Excellent and hospitable staff Fabulous location Excellent breakfast and big selection of food
• Jan (7/5): Slitet hotell med trevlig personal - Rymliga rum och nära till stranden och byn. Slitet hotell med öststatskänsla och dåligt städat. AC fungerade inte och vi fick byta rum.
• Juha-Matti (1/5): - En mistään Huoneet homeessa, henkilökunta ei ota asiakasta tosissaan. Petivaatteet likaisia ja kun ne usean pyynnön jälkeen saatiin vaihdettua oli uudetkin likaiset ja keltaiset. Likaa huoneen lattioilla, lakanoiden vaihdon yhteydessä sänky vedettii irti seinästä ja lattialla oli purukasa jonka jokin eläin oli syönyt seinästä. Kylpyhuoneen seinillä oli kuolleita mäkäräisiä ja hyttysiä, huone oli ehkä myrkytetty hyttysistä ennen saapumistamme. Hyttysiä oli huoneessa paljon ja olimme muutaman yön jälkeen aivan syötyjä. Järkyttävä kokemus. Ainoa positiivinen asia oli ettei samaan hotelliin tarvitse mennä enään ikinä uudestaan.
• Roberta (5/5): If you want to use the facilities, don’t book it - Location, staff at the egg and pancake station, bed was comfortable and room big Sheets on the bed stained, cushions smelled, toilet tap didn’t work, during breakfast we liked certain things such as cheese and the green juice, but if they finished in the buffet staff wouldn’t go get more. The gym was a big frustration, I mostly booked this hotel so I could still go to the gym while on holidays but equipment was mostly broken and the worst was the air conditioning. Always off and the remote missing. I had to really make a scene every time I wanted to go to the gym during the week I was there so they would bring the remote and with this I would waste an hour or so. Even when on, the air conditioning wouldn’t cool the gym room as it is a big room and only one air conditioning was not enough. No umbrellas in the pool, the pool had mold all over the steps and the water looked bad. I didn’t take my chances going in. So mostly I didn’t enjoy the facilities which I paid the price to use.
• Vasilije (10/5): -
• Bambi (5/5): Would stay again if the pool was in use upon arrival - Bed and pillows 10/10 Location and seaview 10/10 Enough choice for breakfast The pool was out of maintence for the whole time we were there, one of the reasons we booked for here for the pool, wasnt told on check in, woke up in the morning had no water for 2 hours for shower
• Rafal (9/5): -
• Sarah (8/5): - Extrem freundliches Personal Zimmer sind schon etwas in die Jahre gekommen.
• Menna (10/5): -
• John (9/5): Good stay & value - It's a nice hotel & located exactly in front of the Kuta Beach Mandalika & the room itself is clean & spacious with a large bathroom and the breakfast is really good & it's a buffet so we can choose whatever we want thank you In the washroom the water little bit smelly & also a bit salty might be located in front of the beach I guess anyway I think it's normal in most of the hotels which located nearby beach..
• John (9/5): -
• rini (7/5): pertama x menginap view pantai bagus yg kedua view pool kurang - dekat pantai finishing kamar kurang
• Javier (10/5): - great location, beach front, big swimming pool nothing
• Michelle (6/5): - Brilliant location over looking the beach. Staff very friendly. Cleaning staff didn't replace the toilet paper or tissues a single time were there. Just ended up buying our own.
• Darren (7/5): Great location and spacious rooms but room for improvement. - Room was spacious, comfortable bed and good shower. Was not expecting much after reading reviews, but selected hotel based on location which was great. Close to beach, bars and restaurants. Deluxe twin room was better than expected. Staff were friendly and check in was fast. Housekeeping was inconsistent every day. No towels one day, no bathmat or hand towel the next. Soap\ toilet paper not replaced unless asked. No shampoo one day, no shower gel the next. Not much effort put into mopping floors. Perhaps a training issue. Staff at breakfast seemed much better organised but breakfast itself was disappointing. Plenty of variety, but hot dishes lukewarm or cold, coffee\tea more like coloured water. Fresh fruit and cakes were ok.
• Mathew (6/5): -
• Gianpaolo (9/5): L'oceano in una stanza - L'hotel è in ottima posizione sul lungomare di Kuta Mandalika e il mare è visibile dalla maggior parte delle stanze, vedere alba e tramonto dal balcone della propria stanza è un'esperienza che lascia il segno. La colazione era molto varia e ben cucinata. Lo staff molto cortese, gentile e disponibile. Le camere, seppur datate, sono luminose e hanno una buona disposizione interna Abbiamo scelto questa struttura prevalentemente per via della grande piscina presente. Purtroppo con nostro grande dispiacere la piscina era in manutenzione al nostro arrivo e non è stata disponibile per tutto il nostro soggiorno che è durato un'intera settimana. La pulizia delle stanze e della struttura lasciano a desiderare se si usa come standard di confronto quello europeo
• Fernando (9/5): Great value for money! - The location and the value for money of the hotel. Excellent staff service. The facilities need some maintenance.
• Sam (8/5): -
• Alessio (10/5): -
• Santi (8/5): -
• Mark (9/5): -
• I gede Agus Wika (10/5): -
• samy (10/5): -
• Ana (8/5): -
• GEORGE SHIVER (10/5): - nice hotel , with nice room and near to the beach
• Official (8/5): -
• Anindya Indira (10/5): -
• Alfonso (8/5): Great for the value - Great buffet breakfast close to beach and town Needs a little maintenance
• Zaidan (2/5): -
• Fernando (9/5): Great value for money - Friendly and helpful staff. Very good services for special situations and extra activities. Fantastic location and better breakfast. We planned to stay 1 night and ended up spending 5 nights. The hotel is a bit rundown. Do not let that to put you off as the rest of the package amply compensates.
• Fernando (9/5): Excellent value for money in such good location - Friendly and helpful staff. Great location and breakfast. We used diverse services in the hotel with satisfaction (storage, dinner restaurant, motorcycle rental, pool, etc.). Facilities need upgrade and maintenance. The hotel is under utilised and has great potential.
• Sudarman (1/5): Actually, nice but the pool not clean and the room many mosquitos. Location is nice and breakfast also good. - I like the location and breakfast Too many mosquitos in the room. I slept not comfortable and its really annoying
• Noureddine (1/5): -
• Javier (10/5): -
• John (10/5): -
• Mahdi (9/5): - Suasana n staffnya ramah2 Tidak ada
• Yasin (9/5): - Emplacement La pispcine fermée sans prevenir
• CL (8/5): FABULOUS location! - Breakfast was good - not enough though when we were there, as a conference party were in, but it was very good. Nice variety - something for everyone. LOVED the location - and we had beautiful sea front views. We'd had a bit of a fiddly time in Lombok at one point so I was looking for a different kind of accommodation at short notice. The Presidents Suite came up at a very good price and for the exact days that we required so I splurged. WELL! that was a treat! We had a room each, so much space and exceptionally comfy beds and linen etc etc. It was such a WOW after some great but rough and ready places. We fully relaxed and enjoyed the wonderful location, fab views and excellent bathrooms. the bathroom floor was super skiddy when wet - nearly smashed an elbow one evening! saved by a squishy wash bag. Do be careful and make sure any splashes are mopped up. Could have done with a chopping board or some functional kitchen things to make a bit of self-catering easier Kettle needed replacing - hot steam bit dicey! NOTHING major - just tweaks but we LOVED our stay there

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