Bio Rio Hotel
Location: Santa Fe de Antioquia-San Jerónimo, San Jerónimo, co
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Accommodation
Indulge in the comfort of 5-star rooms with modern amenities, including flat-screen TVs, air conditioning, and a private terrace in select rooms.
Relaxation and Recreation
Unwind with a sauna session, take a dip in the outdoor pool, or dance the night away in the on-site nightclub. Don't miss out on the rejuvenating hot tub experience.
Scenic Surroundings
Immerse yourself in the natural beauty of San Jerónimo with lush gardens, hiking trails, and fishing opportunities nearby. Perfect for a tranquil getaway.
Book Bio Rio Hotel now for a lavish retreat amidst breathtaking landscapes.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 03:30 PM
Check-out: 01:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- BBQ facilities
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Currency exchange
- Solarium
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Evening entertainment
- Adult only
- Public Bath
- Salt-water pool
- Outdoor furniture
- Fruits
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Broadcast Live sport events
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Spa tub (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Fishing nearby
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Hosted evening meal (reserve)
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Bungalow
Featuring a private entrance, this air-conditioned bungalow is consisted of of 1 bedroom and 1 bathroom with a shower and a bidet. This bungalow features a mini-bar, flat-screen TV with cable channels, river views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a mini-bar, a wardrobe as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Balcony
Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a bidet. This suite features a mini-bar, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with Terrace
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Wardrobe or closet
- Bidet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Bungalow
The hot tub is the standout feature of this bungalow. Boasting a private entrance, this air-conditioned bungalow comes with 1 bedroom and 1 bathroom with a bath and a shower. This bungalow has a mini-bar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Pool towels
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Barnaby johnatan (8/5): -
- Carolina (8/5): Naturaleza comoda. - excelente desayuno. buen servicio. la cocteleria regular. Las habitaciones muy comodas. No aceptaron late checl out. La cocteleria es muy regular
- Oscar (10/5): - El sitio es espectacular Puede mejorar un poco el servicio al cliente
- Sergio (9/5): -
- Jessica (9/5): Hermoso lugar en medio de la naturaleza - Es un lugar hermoso, bien ubicado comida deliciosa, habitaciones cómodas, personal muy atento…
Piscina con buena temperatura y buen parqueadero A pesar de tener una piscina hermosa y grande estaba con el agua turbia y opaca, parecía falta de mantenimiento y el piso de esta es muy liso no sé si era por el mismo motivo.
- Natalia (7/5): - Es un lugar muy bonito, tranquilo y en medio de la naturaleza. La habitación es grande y cómoda. La comida es rica y las porciones muy generosas. El personal es muy amable y dispuesto. La piscina es pequeña y poco profunda (solo hay una parte que sí es honda). El día que llegamos estaba súper sucia (extremadamente sucia) pero al día siguiente la limpiaron.
El río no es el más limpio, no recomendaría entrar en él (hay un olor raro al rededor).
La habitación aunque es cómoda, podría ser un poquito más iluminada.
- Jair (10/5): Un lugar que vale la pena conocer - El lugar es hermoso, la atención impecable, la comida exquisita, recomendado pueden mejorar con más mesas disponibles para comer!
- Alzate Wiedemann (7/5): - La ubicacion y el personal La limpieza de las cabañas, el servicio de internet, muy lento el servicio de alimentacion
- calle lopez (10/5): -
- DIANA (5/5): - La atención de algunos empleadas
Se sentía q solo estaba trabajando
No grosera
Pero faltaba el carisma por hacer sentir el huésped complacido
Solicité un cambio de guarnición de mi plato
Papas puré
Por patacones
Y hubo un NO inmediato
Me
Parece falta de tacto hacia el huésped.
Me parece q las zonas comunes son pequeñas para la cantidad de huéspedes q atienden
Te sientes como en una finca
De recreo q todos se conocen con todos
- Christian Camilo Cortés Franco (9/5): - La comida es exquisita, el servicio de masajes también es muy bueno! La comodidad de la cama. Temas de limpieza. Al ingresar a la habitación habían vasos sucios, se demoran mucho en recoger los platos sucios.
- Maria (7/5): - Ubicación, comida Soy alérgica a los gatos y había uno en mi habitación
No habían suficientes sillas en la piscina
3 huéspedes hicieron ruido hasta altas horas de la madrugada
- Susana Isabel (10/5): -
- Camilo (9/5): -
- WILLIAM (9/5): -
- Marysol (9/5): Vale 100% recomendarlo . - Todo es genial.
La atención y amabilidad de los empleados, las instalaciones muy bonitas, y la comida excelente todo plato para mi gusto delicioso. Lo único inconforme fue que la señal del TV fallo y no fue posible su configuración. Pero al final me sirvió para una desconexión total.
- COTY (5/5): NOT WORTH THE MONEY !!!! - Food quality was decent, not what I expected for the price. Staff/ Waiter service by the pool was very bad/ poor!
Low inventory in common foods & liquour, not available.
Bed sheets were dirty, and so was the bathroom.
Very Very Very poor WiFi service (No Cell Reception)
- Stefany (9/5): - El personal es super amable, el hotel es divino.
El desayuno muy bueno. La comida podria ser un poco más Healthy, mucho frito.
- Ospina (10/5): -
- Hernandez (9/5): What really made our stay unforgettable was the staff. Angel and his crew provided amazing service with a genuine, wa - Stunning views and world-class service by Angel & team! The locations and the overall design of the hotel are absolutely fabulous. Eating breakfast on the balcony overlooking the pool was a highlight—the atmosphere is peaceful and beautiful. Food was ousting by the chef’s!!
What really made our stay unforgettable was the staff. Angel and his crew provided amazing service with a genuine, warm human touch. They made us feel incredibly welcome and ensured everything was beautiful despite how busy the weekend was. The only downside was the internet connection. It was very difficult to connect, and access was restricted only to certain areas. We understand it was a high-traffic weekend with thousands of tourists in the region, but improved Wi-Fi would make this paradise perfect.
- Daniela (10/5): -
- MariZabel SuareZ (7/5): - El hotel cuenta con instalaciones muy bonitas ubicadas en un sitio muy interesante, y sus cabañas destacan por ser hermosas y de diseño innovador. El factor humano y la oferta gastronómica también son excelentes, ya que todas las personas del equipo son muy queridas y el lugar cuenta con una cocinera que prepara platos deliciosos. Por el contrario, hay varios aspectos críticos por mejorar, empezando porque el chatbot actual no resuelve las dudas de los huéspedes. Las cabañas, aunque innovadoras, carecen de confort y seguridad, como lo demuestra el riesgo de caída al bañarse en las piedras. Además, los alojamientos no tienen internet ni televisión, el baño turco prometido no está disponible, y se requiere una limpieza más detallada para eliminar telarañas y mugre acumulada. Por otro lado, necesitan adoptar prácticas profesionales para el manejo de turismo. No puede manejar vidrio en la piscina. No es de buen gusto que las personas del hotel vayan y vengan con una bebé cargada repartiendo pedidos.
- mauricio (7/5): -
- Jose Miguel (8/5): -
- juan carlos (10/5): Naturalmente acogedor - Excelente servicio importante mejorar las conexiones de internet y TV de entretenimiento Mejorar las conexiones en conectividad
- JUAN FERNANDO (8/5): -
- Jorge Andres (10/5): Ideal para descansar, personal muy amable. - La atención del personal, muy atentos y amables.Instalaciones muy agradables y cómodas. La comida, preparaciones con muy buen sabor.
- Juan Esteban (10/5): -
- Alean Alean (10/5): - Todo muy bien
Pero la verdad la comida 10 de 10 excelente servicio 😍 La verdad todo me gusta
- ScottTheElderNomad (10/5): - Great staff! Excellent food. Wonderful facilities. Comfy bed. Nice pool. Liked that we could sit by the river. Nothing
- Montoya (9/5): - La comida : excelente al igual que la estadía.
Muy buen servicio.
- Paola (10/5): Calma, tranquilidad, paz - Todo me encantó
- María Isabel (8/5): - buena atención muy malo el wifi
- Carlos (9/5): -
- Kevin (9/5): -
- Daniel Felipe (10/5): -
- Maldonado (10/5): - La comida deliciosa, el personal muy amable y el lugar súper cool
- AlejaMuriel (9/5): -
- Villa (7/5): - La Naturaleza La cama era un poco incómoda
- Susana Bermudez (10/5): - Me encanta que tiene agua caliente la ducha, las personas del lugar son muy amables, siempre nos tratan muy bien y la comida es muy fresca porque la hacen toda en el momento que se pide, nunca llega nada recalentado o viejo. No tengo nada por decir, todo me encanta
- David (10/5): -
- LUZ (9/5): Drlicioso!! - El lugar el muy lindo, las piscina hermosa, las camas muy cómodas, y los gatitos que se encuentran allí son lo máximo!
La comida deliciosa!! Nuestra habitación no tenía secador de pelo. sin embargo me consiguieron uno y estuve muy agradecida.
mi habitación tampoco tenía un espejo de cuerpo entero.
El personal es medianamente amable, siento que eso les hace falta mejorar.
- Carolina (10/5): -
- Jennifer (10/5): Lugar lindo y tranquilo - El lugar es lindo, lo mejor es el personal, todos son muy amables, prestos a solucionar y servir, la comida es muy deliciosa y la relación precio calidad es justo lo que uno espera. Recomiendo el masaje relajante, Soledad es muy amable y transmite paz Habían huéspedes muy ruidosos que hicieron fiesta toda la noche, el personal lo trató de solucionar pero fue imposible, sin embargo el hotel fue diligente y ofreció disculpas por las molestias y compensatorio en la hora del checkout, me pareció súper diligente y acertado, finalmente es algo que al hotel se le sale de las manos
- Johan (8/5): Mucha paz y tranquilidad - Excelentes instalaciones, muy buena atención y deliciosa comida, Super recomendado
- Anne-Sophie (10/5): - Tout mais absolument tout!
Déjà à notre arrivée sur place, nous avons emprunté un petit chemin de pierres surplombé de végétation, de fleurs du paradis et cela jusqu'à l'arrivée à l'hôtel.
La piscine est fantastique avec plusieurs bassins a différentes hauteurs et des jets d'eau sur les côtés, un mur de pierres où l'eau s'écoule ! Magnifique 😍
L'hôtel est très joli et récent, tout est fait en matériaux nobles, pierres, bois ça inspire la nature .
Il y a le bruit de la rivière qui est très agréable, nous avons eu la chance de nous faire masser juste à côté de celle-ci et c'était très relaxant.
Les cocktails sont très bien réalisés, et je vous recommande vivement de prendre les oeufs benedictinos pour le petit déjeuner 😋
Personnel très agréable, qui ont le sens du service et la discrétion.
C'est un endroit pour les couples où les groupes d'amis, les gens sont souriants et relax !
La chambre Tierra 1 était juste magnifique avec un espace extérieur super cosy et très intime! La douche en pierre est sublime , le lit confortable.
Nous étions sincèrement, au paradis pendant 3 jours et nous reviendrons c'est sûr !! Un tout petit détail, les interrupteurs pour les lumières de chevet sont un peu loin du lit 😜
Mais le reste est largement à la hauteur pour nous faire oublier ce petit détail
- Jean Carlo (10/5): -
- Gutierrez (9/5): Excelente lugar para un plan relax y con buena comida - Sin duda, la comida, deliciosa, con mucho sabor, realmente superaron mis expectativas. Disfruté mucho mi estancia, el entorno natural, la cercanía al río, la comida y el concepto eco son encantadores. Las cabañas de madera son cómodas. Sin embargo, percibí un olor a humedad característico que podría mejorarse con más ventilación o algún tratamiento para la madera. Esto sería especialmente útil para huéspedes sensibles a los olores o con alergias. Por lo demás, todo fue excelente.
- Valentina (8/5): Vegetación - La vegetación, el punto donde está y la sensación de paz que produce La cama súper cómoda y las sábanas geniales, posiciona limpia y linda, espacios lindos
- Elena (7/5): The staff was really nice, I loved the nature sounds and the property. - The nature sounds, the nature. The water in the room didn’t have pressure, the turco wasn’t working.
- Fredy (9/5): -
- Gildardo (9/5): Muy bn todo, muy tranquilo el lugar, la comida bien, la habitación bien también - Todo Nada
- Yasmily (10/5): - Es un lugar maravillosoooo!!
Se vive la esencia de la naturaleza.
Las comidas deliciosassss y ni se diga del personal,personas muy bonitas desde su ser .
Volveré!!!
- Cristian (10/5): Placentero - Hermosa lugar Nada todo perfecto
- jessica paola (10/5): -
- Juan Esteban (9/5): -
- Andrea (6/5): Pleasant -
- Anthony (10/5): One of the nicest hotels to get away and relax! Couples paradise - Everything was amazing! Staff is incredible ! And the massage and food was delicious
- Jay (10/5): Exceptional -
- Pérez (10/5): Exceptional -
- Oscar (10/5): Exceptional - Wonderful facilities, fantastic staff!
- Liz (7/5): Very pretty but many things to improve - The rooms are very pretty, hot water in the shower and a great location. The pool guy's service was exceptional. The sights were beautiful. The bed was very uncomfortable, it was actually two small mattresses together and lumpy. The food was not very good and many items in the menu were not available. The internet service is TERRIBLE....if you need to have a stable connection you should not go. Very slow service in the kitchen.
- Ana (10/5): Lovely green hotel - The people kindness, the nature that covers the hotel. Nothing :)
- Oscar (10/5): Exceptional -
- Nick (9/5): Thanks Sarita and the Bio Rio Team - Sarita and her team went out of their way to make our stay in San Jeronimo amazing! Thanks everyone from Andes, Antioquia. The sound of the trucks in the night close to the highway.
- Lina (10/5): Exceptional -
- Alexis (10/5): Exceptional -
- Jorge (9/5): Superb -
- Snijders (10/5): Expectucar - The landscape, the fact that the river was just 30 meters from the cabin .comfortable bed , nice cabin
- Valeria (9/5): Superb - Nice pool, great rooms and very kind staff. Near to Medellín and easy to park. Great experience! Everything was amazing but the sheets were stained (yellowish).
- David (9/5): A unique, magical, and peaceful place. Extraordinary. - Beautiful, peaceful, and magical place in the middle of nature! Gorgeous.
- Terry (4/5): A very mixed experience from awful and disappointing to nice and relaxing in the pool when I didn't think about the - The pool area including, trees, gardens, and structures especially at night with accent lighting. The outdoor shower in the wood cabaña downstairs bathroom. The receptionist area is located next to the bar and pool, next to areas of social gathering. But, the music was too loud for me to hear what the receptionist was saying in Spanish.
The climate is very hot and there was no complimentary bottled water.
Additionally, the Mini Refrigerator in the cabaña was set to Maximum cooling, but was not cooling at all.
The Air Conditioning (A/C) unit is located upstairs in the wood cabañas. The downstairs area does not have A/C. I had to clean the A/C unit filters myself, since they were not clean; the size of the A/C unit was barely adequate for the wood cabañas with very high ceilings.
WIFI was not working in the wood cabañas.
Pool was not clean; it had a lot of organic debris floating on the surface and in the water. The jacuzzi in the pool area was barely warm.
Dinner food and service was a major disappointment; we waited 45 minutes for a CESAR CON POLLO ensalada; the lettuce was warm and wilted and had a hint of fishy taste. The HAMBURGUESA ARTESANAL bun was not fresh, and the meat was very dry. The food was awful. After being served, the waitress never checked on us. Consequently, I had 2am & 6am Diarrhea. I did not bother eating the included breakfast.
Upon departure, I attempted to order an Uber, but the Bio Rio Hotel is in somewhat of a remote location; Uber has limited availability in the area, and not a single driver responded to the request. Consequently, we had to walk about 10 minutes 550 meters to the bus stop located on Highway 62, with our bags, in the heat and wait to see if a bus would stop for us and have available seating.
- Justina (10/5): Very exceptional , great experience! We absolutely loved everything. Also the staff very attentive and polite. - Very nice boutique hotel , the staff was exceptional. The food was incredibly delicious, the prices are really good as well. The property was very modern and well kept. We also got massage which is also a good idea by the river. We enjoyed our stay overall and will
Definitely recommend and return in the future. Nothing.
- Rafael (9/5): Superb -
- Sergio (10/5): Exceptional -
- Gabriel (10/5): Exceptional -
- María (8/5): The stay was relaxing and fun. - The place WAs really nice and very clean. And the food was nice and not expensive. There was a constant shortage of water.
- Miguel (10/5): Exceptional - Wasn't able to watch movies in the room. But was otherwise satisfied.
- John (10/5): Comfortable and with a great location - Really nice and brand new I liked everything
- Nathan (10/5): Exceptional - I loved the location and atmosphere. It’s very peaceful, but also offers a great pool to relax and listen to music in. Staff were extremely accommodating.
- Luis (2/5): Very disappointed with the manager she forgot the room decoration!!! - I like the pool I was planning a decoration of the room for my girlfriend and they forgot and I was very disappointed with that situation and I didn’t have a good explanation from the manager , the pool nice and the bartender very nice person,the food very good and the breakfast was delicious!!!!
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