PRIME PARK Hotel & Convention Pekanbaru

Name: PRIME PARK Hotel & Convention Pekanbaru
Address: Jl. Jendral Sudirman no. 3-6 | Simpang Tiga Bukit Raya, Pekanbaru, id

Location: Jl. Jendral Sudirman no. 3-6 | Simpang Tiga Bukit Raya, Pekanbaru, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms with modern amenities and a private bathroom, ensuring a relaxing experience during your visit.

Indulgent Dining Options

Start your day with a delicious breakfast including buffet, continental, and Asian options, served daily at the on-site restaurant.

Convenient Facilities

Benefit from services such as free shuttle service, room service, and a business center, complemented by an outdoor swimming pool and a 24-hour front desk.

Book your stay now at PRIME PARK Hotel & Convention Pekanbaru, and experience the perfect blend of comfort and convenience during your trip.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Massage services
Shared lounge/TV area
Concierge service
Infinity pool
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Free pool cabanas
Offsite parking discounted rates available
Internet access
Housekeeping on request
Reception hall
Exercise/lap pool
Japanese garden
Free bus station shuttle
Garage
Swimming nearby
Bicycle-friendly property
Pool toys
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Double Room

This double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Room with NYE Gala Dinner

The pool with a view is the standout feature of this twin/double room. Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a mini-bar, a wardrobe, a safe deposit box as well as garden views.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Deluxe Twin Room

This twin room features a pool with a view. Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a mini-bar, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Executive Room

This double room features a pool with a view. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a bidet. This double room has a wardrobe, a safe deposit box, a flat-screen TV and garden views. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Rooftop pool
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Mohd Fahim Mubarak (10/5): -
Erika (1/5): Urgent: Unauthorized Booking and Lack of Action - My Booking.com account was hacked and used to make a fraudulent reservation at this hotel using my credits. I reported the fraud immediately to both the hotel and Booking.com. Despite this, the guest was allowed to check in, stay, and have breakfast without interruption. No meaningful action was taken after I warned them that the booking was unauthorized. The lack of response and action is deeply concerning. When a fraud case is reported in advance and nothing is done, it raises serious questions about how such situations are handled and whether sufficient effort is made to prevent obvious misuse. Customers should not have to watch scammers enjoy a stay while their compromised accounts are ignored.
Herlee (6/5): ok for jz a transit, not suitable for holiday as it is away from the town/mall. - Room is rather small but clean, food is good, staff are friendly, location away from the town..
Selvan (5/5): As above wifi - Staff friendly WiFi aircond
Desinta putri (5/5): - Rcptionis ramah, sopan . Dekat dengan airport dan pemandangan sangat cantik ,sarapan Semua sedap2 . Kamar kotor.. kamar mandi bauk , air nya pun terlalu kecil ! Dan scrty yg kurang sopan kepada salah satu keluarga saya yg datang untuk menenui saya , kebetulan soudara saya tidak ada data dan dia memintak wfi tpi scrty tidak memberikan..
Siti Isah (5/5): - spacious and clean worth stay
Fernández (9/5): -
Davidcy (7/5): -
Exports (8/5): -
anthony (10/5): -
Nanang (8/5): -
Shaulan (7/5): -
Iwan (7/5): -
M (7/5): Good - Everything Excpet for the toilet with a bidet
Richard (4/5): Disappointing - The free airportshuttle. The room was old and worn out and not clean. there was mold in the bathroom and it was not clean either. the toilet smelled. the air conditioning did not work well either, bedding was dirty.
Baasith (8/5): Very good -
Nanang (7/5): Good -
Nanang (7/5): Good -
Karen (7/5): good - staff is friendly and very helpful. location is good as its very near the airport. we missed the shutter bus to the airport, counter staff offered and arrange airport transfer via the hotel's car free of charge. its very much appreciated.
Vinicius (1/5): Bad experience - Location near airport Air conditioner don't work Water leaking from AC Dirty room Uncomfortable bed and pillows
Intan (8/5): Very good - had a nice dinner with my family in the restaurant, forget the name of the girl who is incharge in the restaurant, she is so friendly and nice, help us a lot the restaurant don't have many choice for the food, but that's not bad , waiting my room till 3 pm, which is we already confirmed since the night before, and it was my father birthday , I ask them about the cake in the room, but is not ready yet, and we need to wait, and the staff told me they will give us complimentary for the cake, but in the end when I did checkin they asked me to pay the cake, that's funny, but that's okay,
Henry (8/5): Ok -
Soni (8/5): Very good -
Gunther (9/5): Superb -
Sandjaja (6/5): Pleasant - Close to airport. Hotel areas clean (outside room hotel) The wood plint in the room was eaten by termites and not yet fix by the hotel. Room very small. Like 3 star rating hotel
Sandjaja (6/5): Pleasant - Close to airport. Room need to do renovation on the wooden flooring (The plint).
Dawud (10/5): Exceptional -
Anto (5/5): Passable - Good location, easy access to airport. Room facilities are not up to the standard
Noraisyah (6/5): Pleasant -
Maria (8/5): Very good - Room is clean and near the airport.
Budi (8/5): Very good -
Tezar (8/5): Very good - The hotel is worth the price. We arrived at 3 a.m and the staff were so helpful -
Aisyah (10/5): Exceptional -
Sin (8/5): Very good - Receptionists very helpful and friendly for foreigners.
Mohd (7/5): Good -
Meiriki (9/5): Superb -