SMS GRAND inn

Location: 14 Venkatesan street Miyan sahib 1 street chepauk chennai 600005, Chennai, in

Star Rating: 6.6 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 12:00 PM - 11:00 PM

Check-out: 12:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Non-smoking throughout
• Front desk (limited hours)

Rooms Available

• Deluxe Double Room (2 Adults + 1 Child)

  Featuring free toiletries, this double room includes a private bathroom with a bath. The double room features air conditioning, soundproof walls, a safe deposit box, a flat-screen TV with streaming services, as well as garden views. The unit has 20 beds.

  Max Occupancy: 4 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Fan
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Satellite channels
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Shampoo
  • Adapter
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room (2 Adults + 1 Child)

  Providing free toiletries, this double room includes a private bathroom with a bath. The double room provides air conditioning, soundproof walls, a safe deposit box, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Fan
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Satellite channels
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Shampoo
  • Adapter
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Anjaly (2/5): -
• Giri (1/5): -
• mohmed (9/5): -
• Venkadesh (4/5): -
• c (1/5): - Nothing Such a worst experience receptionist behaviour was horrible and no lift n AC though booked AC room
• Vidya (5/5): - They asked for extra money than shown in the booking.com. Also all the things needed to be asked like towels, bedsheets, etc. Ac remote was not properly working. Overall not satisfied with the room.
• Sanjay (8/5): -
• Gopal Krishna (5/5): It was OK - Staff was good and cooperative. They charged extra for my child although I informed during booking.
• KHOKON (10/5): -
• MH (8/5): -
• Kalyan (2/5): - Location near to chepauk Expecting higher fair then quoted
• Lavanyaa (9/5): -
• Rahul (3/5): Overall, the stay was disappointing. 1400 range good hotels available at the same area - Overall, the stay was disappointing. The bedsheets were badly torn and basic items weren’t provided. Amenities like AC and heater were controlled by the reception. Although the room was listed at 1200, we were made to pay 1400 to get it. The only positives were the good quantity breakfast and was tasty, and the convenient location near Chepauk Stadium. Considering the price range, there are many better hotel options available nearby. For every stay I’ve had before, staff were always ready to assist. Here, basic items like soap and blankets weren’t provided in the room. When we called reception, we were asked to come down and collect them ourselves, which meant going down two floors each time. Breakfast was delivered to the doorstep, but everything else had to be picked up from reception.
• Pranav (2/5): - The only Upside was the location (close to the beach,and cheaupak) Very disappointing stay. The room was extremely unclean and hygiene standards were poor overall. The floor was dirty, the bathroom door was broken, and there was no hot water. Basic amenities failed—the AC didn’t work and the fan was unreliable. Completely unacceptable experience.
• Shankar (8/5): -
• kishan (7/5): -
• Magesh (10/5): - very excellent very excellent
• Guest (5/5): -
• Udaya (10/5): -
• Latheef (9/5): - Friendly staffs Location
• Sathish (8/5): Chepauk stadium, CSK match - For this budget, it's a steal. If you're looking to watch a match in Chepauk and want to stay, go for it. Just 2mints walk to the stadium Very small room, but still okay for the budget
• M (8/5): -
• Udaya (10/5): -
• alexis (1/5): Désagréablement inadmisible - Impossible de la savoir, étant donné que lorsque nous sommes arrivés, notre chambre avait été louée. Il faut comprendre le système indien : en effet, au delà des les gens qui annulent facilement, il est commun que les personnes ne se présentent pas tout simplement, et c’est ok, cela va de paire avec le fait qu’aucun paiement ne se fait via booking mais sur place, c’est un système comme un autre il faut juste le savoir. Ce qui se fait également c’est de contacter le client pour qu’il valide par message sa venue et qu’il indique son heure d’arrivée pour justement éviter que sa réservation ne soit annulée. Dans note cas c’est exactement ce qu’il s’est passé, nous avons échangé par whatsapp (commun aussi) en indiquant notre heure d’arrivé, cependant quand nous sommes arrivés à l’heure indiquée, la chambre n’était plus disponible. Nous avons donc contacté la personne avec laquelle nous avions échangé (car le réceptionniste ne parlais pas anglais, ce qui arrive également), et la personne nous a tout simplement envoyé chier de façon ultra expéditive et sur un ton très désagréable (comme si c’était de notre faute..) et nous a tout simplement raccroché au nez et plus répondu. On est donc parti galérer à trouver un hotel un samedi soir à 23h jour de saint Valentin (une aventure, on fait avec !) Mais franchement, on demande rien d’autre qu’un lit, on s’en fou des manières mais là c’est quand même pas ouf, attention donc ! /
• chauhan (1/5): Horrible experience - Nothing Cockroaches, broken taps, broken door, third class breakfast...
• 2948 (1/5): - Not good Bathroom was very dirty
• Sayan (8/5): -
• Sriram. V (9/5): -
• Olga (7/5): - All is well. Comfortable. Polite service team.
• Muruganantham (6/5): -
• Srinivasa Rao (6/5): -
• Srinivasa Rao (6/5): -
• Monisha (10/5): -
• Umakant (1/5): -
• Vinayak (4/5): -
• Balasubramanyam (8/5): - The stays locality and it's close proximity to railway station. The room was comfortable and for the price it's a bargain for sure It would be better to have some directions put up on the main road.. as this hotel is a bit inside . And sometimes it becomes tricky to find it
• Amit (9/5): -
• friedrich (4/5): Die Unterkunft ist für Inder , welche zum Leben mindestens 80 db benötigen ,sowie für Schwerhörige d - Zuviel Laerm Das Badezimmer hat einen fensterlose Öffnung in einen Schacht . Dies ist in allen stock werken genauso. Zusätzlich ist auch im zimmer eine öffnung in den Schacht ,welche nur mit einer Plastikfolie bedeckt ist. Dies führt dazu ,daß lärm aus dem 3. und 4 Stockwerk praktisch ungefiltert übertragen wird man konnte im ersten Stock sogar Schnarchen aus dem 4. Stock deutlich hören. Was das bei der indischen Rücksichtslosigkeit bedeutet muß nicht extra erwähnt werden
• Shubham (5/5): - Hotel staff was asking for extra money. Light facility was interupting in bothroom
• g (8/5): -
• Swaroop (9/5): -
• Aadityaa (9/5): -
• Kiang (1/5): - Very bad staff.one young guy of staff try to hit me.when we came there they said breakfast include. Every day they bring it for lunch.no plates /no spoons They save food in a plastic bag and throw it to room.just like for animals. When we ask about it that young guy try to hit me said bad words from his language. (Punday). Please dont go this place. It is really bad experience of my india tour.
• Guest (1/5): They don't give me bill also - They don't given brackfast.
• ÃbBû (8/5): -
• dinesh (2/5): -
• HARIKRISHNAN (9/5): -
• V (7/5): -
• Kumar (10/5): I think per day clean the room without asking - Good Hotel to stay here The hotel staff cleaned the room only when tell, but if we requested them to clean, they would do it immediately within 5 minutes, which was good.
• HARIKRISHNAN (9/5): NA - Break fast service can be little better NA
• Sethuraja (7/5): -
• ramesh (10/5): - Very nice Very nice
• Lokesh (7/5): -
• Vinoth (7/5): - The front office manager was very helpful, kind, and informative 🙂 Neighborhood rooms were highly sounded at midnight...apart from that, management was good
• Sameer (1/5): - Just the interior Charged extra amount saying gst after booking from booking.com
• Prachi (4/5): As i said roof on head and stone age AC to cool down from chennai’s humidity 😒 - Staff were nice and polite however nothing much to say about this property. People coming from metro cities will not like this property as its very average. Roof on head and one AC of stone age which was in working condition 😏 Nothing everything to complaint about except the fact that it is near marina beach
• Nehrumoorthy (10/5): Excellent stay at an affordable price - Good breakfast and friendly staff Nothing like that
• Mukarram (8/5): Very good -
• Vimalraj (8/5): Very good -
• Althaf (10/5): Exceptional -
• Anonymous (10/5): Exceptional - Very Good staff Everything Good
• Vimalraj (8/5): Very good - Vey comfortable. Worth for money. Good behaving and friendly staff..
• Box (1/5): Bad -
• M (8/5): Very good - Staffs are well behaved and friendly , helping well Geyser was not working
• Anonymous (10/5): Exceptional -
• Fowsan (8/5): Very good -
• Anonymous (1/5): Bad - Nothing This is very very bad hotel.i never seen such a worst place.no cleaning nothing..it's not a deserve like 100rs worth.no words .how to describe this.such a horror experience
• Priya (5/5): Passable -
• Satheskumar (7/5): Good -
• Naveed (2/5): Very poor -
• Anantha (10/5): Exceptional - EASY CHECK IN AND EASY CHECK OUT! ROOM SERVICE IS GOOD, TOILET WAS VERY CLEAN AND THEY PEOVIDE TOWEL AND SOAP AND BEDSHEET TO! NOTHING
• Ashish (5/5): Passable - Location Cleanliness
• Althaf (10/5): Exceptional -
• Chandima (4/5): Disappointing -
• Biggles (10/5): Exceptional -
• Anonymous (10/5): Exceptional - Nice Ok
• Santosh (7/5): Good -
• Arindam (3/5): Stayed because I had to.. was there for only a day. Had I to stay longer then definitely would have - During booking was promised complementary breakfast but after booking and at the property was told that there was no such thing. The lift never worked during our stay... Had to carry our baggage up 2 floors. They asked me to pay extra at the reception, which later upon inspecting there invoice found out of some commission which they wanted to charge me. But I stuck to the booking amount and they yielded.
• Jiffry (1/5): complainEd sooner checked in Ac was not working room since still no measure was taken this was 2nd b - I complainEd sooner checked in Ac was not working room since still no measure was taken this was 2nd bad experience from Booking.com NEVER TAKEN ACTION ON THIS REGARDS NIETHER PREVIOUS HOTEL STAYED IN Owwww no use of telling U WILL NOT DO ANY ACTION Overcharged 600 inr
• Sai (1/5): Bad - Nothing to like. When I booked the hotel, they accepted my booking. And when I reached the hotel, they told rooms are not available. Then, why the f*ck they accepted my booking. Worst experience ever. I strongly recommend everyone to avoid this worst hotel.
• Seshagiri (1/5): Idiotic staff and management - Management and staff are idiotic, they made me to check in later told AIir conditioner not working they get repaired by the end of day but they didn’t when I asked the manager they offered me some money back, later they cancelled my stay and left me out. I went to another hotel and stayed Management and staff are idiotic, they made me to check in later told AIir conditioner not working they get repaired by the end of day but they didn’t when I asked the manager they offered me some money back, later they cancelled my stay and left me out. I went to another hotel and stayed
• Mohammed (9/5): Superb -
• Aravind (7/5): Good -
• C (5/5): Not value for money - It’s not up to the mark. Suitable for solo travellers but don’t recommend. For urgent and unexpected situation it’s okay. AC not working (unknown brand)
• Arun (1/5): Bad - Hotel denied my booking saying that rooms are full, but I had spoke with Hotel on previous day and confirmed my booking also
• Advocate (10/5): Exceptional - Good hotel
• Advocate (10/5): Exceptional - Good hotel
• Priya (6/5): Pleasant - Not bad
• Antony (7/5): Toilet closest need to repair, as the water is coming out from the down side -
• Karthika (10/5): Exceptional -
• Nithyanandan (1/5): Will never stay here - No service was provided to like them The worst experience very bad service not at all good for family to stay. Not even water service was there
• Advocate (9/5): Superb - Good location
• Nvdh2819 (9/5): Superb -
• Singh (9/5): Superb -
• Khan (10/5): Good - Excellent Excellent
• Dato (6/5): Pleasant -
• Sheelakumar (7/5): Good -
• Elia (7/5): Good - Staff is very friendly and helpful, the room is small but it is good for this budget price. Cleaning in the room needs some improvements, but it is acceptable for the price. Wi Fi does not work very well.
• Khader (10/5): Very pleasant and comfortable - I totally enjoyed the stay in SMS Grand Inn and very comfortable. The staff’s were very helpful and made the experience good. I would recommend this place for daily travelers and safe for family’s too. Rating 10/10
• Parvez (5/5): Passable - Not for family stay, no blanket given

Photos