Self Check-In Chalet Rooms

Location: Luchernstrasse 7b, Zermatt, ch

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Terrace
• Pets allowed
• Luggage storage
• Safety deposit box
• Tour desk
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Evening entertainment
• Coffee Shop on site
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• CCTV outside property
• Ski storage
• Nightclub
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Art gallery on site
• Japanese garden
• Ski lift privileges
• Snow sports gear
• Bicycle-friendly property
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony with garden views, this double room also offers a private entrance and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Bathrobe
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Fire extinguisher

Guest Reviews

• Emmanouil (9/5): -
• Samantha (8/5): Schönes unvergessliches Design - Die Unterkunft ist sehr modern & das Design war mega. Sehr schöne Einrichtung! *Die Zimmer sind etwas ringhörig und man konnte Gespräche des Nebenzimmers mithören * Es hat sehr nach Küche geschmeckt, als wir ankamen sowie auch am Morgen früh ( wir haben dies auch an der Rezeption mitgeteilt, sie waren sehr freundlich und uns wurde angeboten das wir bei Ihnen ein Frühstück bekommen für die Umstände)
• Pamela (10/5): -
• María (7/5): Zermatt increíble, Organización de este alojamiento a mjeorar - La ubicación y deco habitación La hora del check in no fue respetada. Llegamos y la hab estaba llena de sabanas sucias por el suelo y sin hacer y la chica intentando hacer dos habs a la vsz, de hecho la otra pareja se largo. Nosotros tuvimos que esperar una hora en la calle con las cosas hasta pasadas las 16h y no recibimos ni una disculpa ni un gesto comercial
• Noemi (10/5): -
• Oberli (9/5): -
• Thadsagene (10/5): -
• Leonis (9/5): Fabelhaft - ausgefallenes design leider roch es nach rauch in der nacht und bei der ankunft
• Samuel (10/5): -
• Manandeep (10/5): - Beautiful!! Clean and tidy! Amazing location Stairs to go up were a little hard to navigate with luggage and leg injury
• Denissova (10/5): - Freshly renovated, convenient location and oh god the bedding was the best I ever slept on. Everything was thought through down to the smallest detail. From the robes and slippers to the high-quality toiletries, extra toilet paper, tissues, coffee, and tea. I deeply appreciate when hosts pay attention to these little things; it truly made my stay comfortable and special.
• Tom (9/5): - Staff were really helpful. High quality accommodation. Great location. Nothing. It was all good.
• Lisa (10/5): -
• Jean-Paul (6/5): - Looks good No sun on the terrace. It’s all quite small and doesn’t have any of the benefits of staying in a hotel. I’d choose differently next time
• SHIZUKA (8/5): -
• Ivona (7/5): Wir kommen definitiv irgendwann noch einmal vorbei! Es hat uns sehr gefallen. - Tolle Lage, tolles Personal. Das Bett war unnormal bequem und man hat sich sehr wohl gefühlt. Tolle Ausstattung und ein super Balkon. Definitiv ein toller Ort zum runterkommen. Das Schloss zum Eingang hat nicht reagiert, doch die Hilfe kam sehr schnell! Die Räume sind, wie in anderen Bewertungen, schon hellhörig.
• Silvi (9/5): Kurzer Stop Matterhorn - Kreatives Design, nespresso auf dem Zimmer, komfortables Bett. Tolles Beleuchtungskonzept, mega Lage. Insgesamt sehr schön. Aussicht nicht so toll. Man muss klar haben, dass man nicht das tolle Chalet in Top Lage auf dem Bild bekommt, sondern die erste Etage mit Balkon. Das könnte im Angebot noch deutlicher gemacht werden.
• Noel (9/5): Superb -
• Michele (8/5): You won’t want to get out of bed 😉 - I loved the comfortable bed, coffee machine. Own balcony. Checkin at 1500 but that is the standard with hotels all over the world. So it’s not their fault. The email you get with directions how to get to your room was a little confusing.
• Gurgen (10/5): Relaxing and well-curated - Our stay was made truly unforgettable thanks to Carmen. She went above and beyond to show us around, offer support exactly when we needed it (even late at night), and ensured we had a relaxing and enjoyable spa experience. Her kindness and professionalism made all the difference. Thank you, Carmen!
• Adayancy (4/5): Did not meet expectations - It was very clean and bed was comfortable. I was quite disappointed with my stay for a couple of key reasons: 1. The room had a very strong smell of smoke, despite being listed as non-smoking. It was unpleasant and made it hard to feel comfortable or relaxed in the space. 2. I booked this property specifically because it advertised WiFi, which I needed during my stay. However, no password was provided in the confirmation email or in the room itself. I reached out to the booking agency via both message and phone—initially I was sent an incorrect password, and after that, there was no response until nearly 12 hours later, just as I was checking out. This lack of communication and access to a basic amenity was incredibly frustrating and disappointing.
• John (1/5): Stay away! Too noisy! Poor value for what you get. - Stay somewhere else; there are many better options nearby! Advertised air conditioning but there isn't any! Balcony too small with no table. Balcony right above noisy children's playground with screaming kids on a trampoline. Staircase too narrow for hauling up luggage. We moved out and Remote management wouldn't refund any of our stay!
• Vaudaux (8/5): Very good - the bed and sheets the view the decoration of the room The fact that we couldn’t access to the ski room the price of the spa to add the entry was really strange and not welcoming
• Clothilde (10/5): Very good but take earplugs! - The place, location, design, cleanliness are great! The walls are extremely thins, you can hear people in other rooms and follow their conversation. It was definitely not nice/very unpleasant to hear the neighbours "night activities" the first night! The second night they were gone and we purchased some earplugs for a more quiet night.
• Ewa (9/5): Superb -
• Xinyi (9/5): Superb -
• Matthew (5/5): Cosy room however issues soured our stay - Cosy room, hand soap smelt very nice, staff seemed nice Door key didn’t work, had to pull the door inwards while turning to make it work properly Shower drain was slow, had to stop showering mid shower three times so it wouldn’t overflow onto the bathroom floor, informed staff and they said they would have this fixed however drain was still an issue for the second night. Photos when booking show the very top of the chalet however this is not part of the rooms, rooms are situated underneath and there is no access the the very top or we weren’t informed how to reach the top as shown in the photos.
• Chris (10/5): Exceptional -
• Mayur (10/5): Exceptional -
• Joana (9/5): Superb - Room was very clean, with a big and comfortable bed and a spacious wardrobe. Plugs were well scattered around the room. Great balcony, but very private. The bathroom was very clean and had all the appliances necessary. Communication with the host was very easy and they replied pretty fast. We wish we could have stayed longer but we will definitely be coming back!
• Sarah (9/5): Superb -

Photos