Hostel Rosa de los Vientos

Location: 21 de Mayo 701, Puerto Natales, cl

Star Rating: 8.8 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shared kitchen
• Adult only
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Key access
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Covered parking

Rooms Available

• Bed In 4-Bed Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Toilet paper

• Bed in 4-Bed Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Toilet paper

• Bed in 4-Bed Mixed Dormitory Room

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Toilet paper

• Twin Room

  The twin room has a shared bathroom fitted with a shower and a hairdryer. The twin room offers heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Toilet paper

• Standard Twin Room

  The twin room includes a shared bathroom equipped with a bath, a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Toilet paper

• Bed in 6-Bed Mixed Dormitory Room

  The dormitory room features a tea and coffee maker, a dining area, as well as a shared bathroom boasting a shower and a hairdryer.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Toaster
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Key access

Guest Reviews

• Elliot (8/5): Nice - Everything but the rooms was really big and spacious. The kitchen was well stocked, including cooking oil, salt etc. They offered a well priced laundry service. They let us leave our bags at the property after check out which was very useful. Towels were provided. There was no ladder to get up to the top bunk bed
• Tamara (8/5): -
• Tomas (7/5): -
• Hartmut (10/5): -
• Guzmán (7/5): Muy cómodo y acogedor! - Muy cómodo y siempre calefaccionado. Destaco sobretodo al personal que fue muy amable conmigo y me hizo sentir como en casa Los techos y camas eran algo bajos, por lo que tenía que andar agachado de repente.
• Olga (7/5): - Dobra lokalizacja, pomocny personel. Pokój niski, dla osób powyżej 1.80m to można głową poszorować o sufit. Ciasno było też na wyższym piętrze łóżka.
• Mateo (9/5): - Es un hostel muy particular se siente más como una casa. Es muy tranquilo e ideal para descansar. Francisco es una persona excelente muy amable y siempre pendiente de todo, hizo de nuestra experiencia algo increíble
• Wright (8/5): - Clean Kitchen
• Kira (9/5): - Great hostel to stay in before and after the W trek! Very chill and homey vibes and comfy beds, very clean. If you’re tall (like over 6 feet) you’ll struggle with low ceilings. I liked that the bathrooms were huge and private so you could shower and change and get ready for bed all in the same place. They will hold your luggage for free as well! Bathrooms could be a little cleaner, no lockers/cabinets for stuff
• Montoya (10/5): - Los anfitriones son súper amables, el.lugar es muy limpio, céntrico, tiene todas las comodidades, sin duda es un lugar para volver
• Colette (10/5): -
• RURIKO (8/5): 良かった - ターミナルから近く、施設も良かった 特にない
• FRANCESCA (8/5): -
• Constanza (7/5): Buena en relación precio - calidad. - Los anfitriones muy simpáticos y atentos. Te ayudan en todo lo que necesites. Ademas te dan buenos datos en caso de que tu presupuesto este limitado La limpieza de los baños y desagüe de la ducha
• Marcia Besnier (10/5): -
• Moemi (1/5): - オーナーは優しく、シャワートイレも複数あり、快適に過ごすことが出来る施設であった。 トコジラミが発生しており、体中にさされた。非常にかゆい。 他のレビューにも、トコジラミが発生したと記載されていたため、宿泊はおすすめしない。
• Ronitpo2004 (4/5): -
• Pinheiro Leite (10/5): -
• SAN MARTIN GATICA (10/5): -
• GIRARDI, Sandra (7/5): Hospedagem em Puerto Natales - Os anfitrões são gentis. Ajudaram com informações sobre o deslocamento até Torres del Paine. Gostei bastante do passeio ao parque de Torres del Paine e Caverna del Milodon. Um dos poucos Hostels que inclui toalha de banho. A cidade não oferece informações satisfatórias para o turista. São praticamente inexistentes. Sobre a hospedagem, as pessoas que lá se hospedaram tem pouca noção de coletividade, fazendo muito barulho, falando alto, celular, no quarto, por horas após às 22horas, enfim bem complicado.
• Madeleine (10/5): -
• Viktoriia (9/5): -
• Martin (9/5): -
• Guest (10/5): -
• Analia (9/5): - Me sentí con en casa, además hay muu buena onda
• Oswaldo (10/5): -
• Dennis David (10/5): - El trato del personal .
• Penelope (10/5): - El dueño fue muy amable Nada en particular
• monika (8/5): - Nice place, good location, lots of sitting areas, cooking facilities. Was given options for choosing a room which was nice. Lots of showers and bathroom which is always a plus in the hostel Place was not very clean.
• Matajira (10/5): -
• ｊean-ｇuillaume (10/5): -
• Júlia (5/5): - O hostel tem ótimas instalações, a cozinha é ampla e bem equipada e o banheiro grande e limpo. É uma localização mais afastada do centrinho onde ficam os restaurantes, uns 15 min a pé até lá. Pra quem quer sossego pode ser bom, mas não tem restaurante nem nada tão perto. Me hospedei em um quarto privativo de duas camas e na primeira noite já observei picadas, que foram piorando a cada noite. Descobri que eram percevejos de cama (bedbugs), comuniquei ao hostel e me trocaram para um novo quarto. Se mostraram assustados mas parece ser comum em Puerto Natales que isso aconteça. Me explicaram que iriam dedetizar novamente, que já haviam feito há pouco tempo mas que se algum hóspede chega trazendo os percevejos se espalham novamente. Foram solicitos e lavaram todas as minhas roupas, porém na mesma noite vi que chegaram novos hóspedes e foram colocados no quarto que eu havia acabado de sair e que estava com infestação de percevejos de cama!!! Nesses mesmos dias, outras duas meninas de quartos diferentes também tiveram várias picadas, o que confirma ser uma infestação geral em mais de um quarto. Não é culpa do hostel, mas achei negligência terem colocado um novo hóspede no quarto que eu havia acabado de sair por este motivo. Pelo que vi em avaliações de outras hospedagens de Puerto Natales existe esse problema em vários delas, então é importante estar atento. Neste caso não cheguei a ver nenhum bicho nas instalações do quarto, mas as picadas eram características e aumentaram a cada noite.
• Alan (7/5): Fine for backpacking - Property was fine but could use some key extra things. We slept fine, the location is ok, and the kitchen is good. No lockers or anyway to protect belongings. Top bunk has very little space to roof, so turning over you will bump it. Could use a microwave in the kitchen.
• Ron (10/5): - Exceptionally accommodating staff
• DANFENG (2/5): 非常不愉快的住宿 - 1.所有房间都位于天花板高度1.7米的低矮阁楼上，上铺距离天花板只有五十厘米，在床上只能爬行，抬手就会撞到天花板2.床附近没有可以充电的地方，你只能坐在地上的充电口充电。没有微波炉3.阁楼的地板非常摇晃，只要走廊里有人，整层楼都在颤抖和发出巨大声响。4.旅店把同国籍的人全分到了同一个房间，我不觉得这是健康的做法。更大的问题在于我所在的房间像个养老院，里面全是老年人，晚上至少有三个人在打鼾，同屋有人被不知名虫子咬了十多个包。绝对是我在全世界体验最差的青旅
• JING (10/5): - 工作人员笑容可掬十分友善，床很舒服，房间温暖。
• Emiliano (9/5): -
• López Pereda (8/5): Un lugar acogedor, y con unos host increíbles. - Me gustó la amabilidad de los host. En particular no puedo decir que algo me haya disgustado ya que estuve una sola noche.
• CamiloRodriguezA (10/5): -
• Thales (6/5): -
• Summer (9/5): Superb - Peaceful hostel if you’re tired after hikes, lots of bathrooms, very clean, big kitchen space, nice guests Very far from town center
• Amitay (9/5): Superb - great staff, great kitchen. location was good the celling was a little but short
• Ibeth (8/5): Very good -
• Karolina (5/5): Basic facilities for a fair price - Very basic standard, but it was the only place available last-minute. The staff was kind and helpful, the lady waited for us although we were a bit late for check-in. However the rooms and bathrooms are really old, and it wasn’t the most pleasant place to stay.
• Dariusz (10/5): Exceptional -
• Shou (9/5): Superb -
• Rosemarie (8/5): Lovely place to stay, would recommend - A gem of a place. Staff superb. Dorms size ok, with cupboard space excellent. Beds comfy. Bathrooms big, showers good, but could do with descaling. Towels come in with price. Great location - 14 minutes straight down road from bus terminal, and 15 mins from town centre. Kitchen well enough equipped, no oven but has air fryer. A very warm hostel. All good, but a recommendation To see the kitchen & bathrooms floors cleaned/washed, not just hoovered. Kitchen sink to be cleaned x2 daily Clean dish cloths and tea towels daily Cleaning spray for kitchen to be left out for guest to clean up after themselves
• Aymeric (10/5): Exceptional -
• Aymeric (10/5): Exceptional -
• Benjamin (9/5): Spacious hostel - Really good spacious communal areas, sofas and tv. Dorm rooms are huge with great windows and light although they are not tall so if you're over 6 foot 1 be careful! Kitchen is big but badly organised, no labelling, drains blocked, pans available are pretty awful too.
• Ho (10/5): Exceptional -
• Ho (10/5): Exceptional -
• Natalie (9/5): Superb - The place is really Nice! Good beds, big showers, Nice kitchen, places to chill and the staff was super Nice. They helped me a lot with my simcard and gave me a lower bedbunk. The centre is a 20 minute walk. The only 2 things that could improve is a stairs for the Upper beds. Now you need to climb on a chair to get up. The other thing is, that there is nothing in the bathrooms to put your stuff on. Just put a chair or a small table there and the problem is solved. The bathrooms are big enough for that! But definetely Would recommend it and Will return!
• Shweta.m (7/5): A lot of improvements needed - Clean..Close to the bus station. Well heated. Plenty of toilet paper. Strong hot showers. The staff was nice to keep my laptop bag safe for me because there are no lockers. Very good wifi. Where do i begin. Some of these are very basic requirements for backpacker hostels. 1. They have forced bunk beds into rooms with very low ceilings. About 2.5 or 3 feet between bed and top bunk or top bunk and ceiling. Hence you have to crawl into you bed. 2. There are no stairs to get into the top bunk. You need to use a rickety chair ..and there is only one in the room..so if the other bunk takes it, you have to jump off in the middle of the night. Super uncomfortable. 3. Very low focus on many things that make a.good stay. Zero hooks to hang stuff in bathrooms. You have to put all your stuff on the floor. 4. No lockers. This is most shocking given its a backpacker hostel. 5. No trash bin in the rooms. Where should people throw garbage ? 6. The coffee and sugar in the kitchen is always run out. 7. Knife blades are loose from their handles in most cases. Dangerous to use. 8. No tissues or paper to wipe kitchen surfaces. 9. Only 2 plug points next to one person's bed for the entire dorm.
• Hugo (10/5): Excelente estancia! - Excelente atencion!
• Anna (10/5): More like home than a hostel - It doesn’t feel like hostel, more like home :) super nice host, very clean and atmospheric. Close to the bus terminal, excellent laundry service!
• Fásy (8/5): Very good - Warm, comfy, good atmosphere, huge and well equipped kitchen. Even though there is quiet time after 10:30pm, people don’t care about it, we couldn’t sleep until 1-2 am because people were cooking and shouting all around the common places (and I mean really actually shouting). Very inconsiderate and disturbing considering that most people wake early in the morning to go hiking and would prefer a good night sleep beforehand. I feel like something should be done about this by the hostel :)
• Michelle (8/5): A nice place in general - Has everything you need, bathroom is big and clean Two many people use upstairs bathroom, hard to wait to use it and close to room very noisy too
• Finkelstein (9/5): Superb -
• Bar (10/5): Exceptional -
• Bar (9/5): This is a house that is a hostel, super comfortable and the stuff are super nice - This is a house that actually as a hostel which makes super comfortable, great beds, lots of rooms to hang out, kitchen has everything and everything in general has lots of space even when many people are in the hostel. Host is super nice It is located in the middle of a neighborhood meaning it is a bit far from either city center, or the central bus station. Sadly the host do not speak English
• Abigail (7/5): Good place to base yourself in Puerto Natales but bring ear plugs! - The staff were lovely and we got it for a good price. The kitchen is well equipped with plenty of spaces to sit and eat. There were some left over gas canisters from other trekkers that the hostel gave us rather than selling us a new canister which was a really nice touch. Multiple bathrooms and showers with hot water and good pressure. The hostel was well decorated and maintained. They looked after our luggage when we did the 8 day o trek in Torres del Paine. The walls between the rooms are quite thin so we could hear snoring from other rooms. There is also a TV and seating area in the area by the rooms which were noisy one night when someone was on their phone and had the tv on loud. There was also loud music from a near by property on the Saturday night but not on the Sunday.
• Gabriel (10/5): Exceptional -
• Kevin (8/5): Very good -

Photos