The Klagan Regency 1Borneo

Name: The Klagan Regency 1Borneo
Address: TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu, my

Location: TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Convenient Access to 1Borneo Hypermall
Benefit from direct access to the 1Borneo Hypermall, perfect for shopping and entertainment.

Rooftop Pool and Restaurant
Relax and unwind at the outdoor rooftop pool and savor delicious meals at the hotel's restaurant.

Meeting Facilities and 24-Hour Reception
Take advantage of the hotel's meeting rooms and ballroom for events, and enjoy round-the-clock assistance from the helpful staff.

To experience the convenience and comfort at The Klagan Regency, book your stay now!

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Darts
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Kid meals
Public transport tickets
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
Smoke alarms
Physical distancing in dining areas
Key access
CCTV outside property
Process in place to check health of guests
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Deluxe Twin Room

Featuring panoramic views of Mount Kinabalu or the city, this air-conditioned twin room is equipped with more space and a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Superior Twin Room

This air-conditioned twin room is equipped with a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Deluxe King Room

Featuring panoramic views of Mount Kinabalu or the city, this air-conditioned double room is equipped with more space and a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Superior King Room

This air-conditioned king room is equipped with a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Executive Suite

This spacious suite features a separate living area and a flat-screen TV. The private bathroom includes a bathub and a hairdryer.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Yukata
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access

Guest Reviews

NOORSAADAH (8/5): - Parking amat terhad dan
Roslee (10/5): -
Nur 'Adilla (10/5): -
Dawn (10/5): -
Che Nur Amira Binti (6/5): Okay okay laaa - The location strategic near the mall and goos accessibility The cleaniless not good.. and not kid friendly, even the swimming pool need a better maintainence
Saufiyah Zahrah (10/5): -
Mohd (10/5): -
HISHAM (9/5): - near nall maintenance for pool just okay
Vines (4/5): -
Sungai (10/5): -
Nur Hamizah (8/5): -
Mohammad (10/5): -
Subramaniam (9/5): A good stay. - Clean and spacious room. Bath tub. Breakfast included. Very limited parking space. Basement parking needs to pay RM 15 per day. Shop parkings also needs to pay.
Chua (8/5): -
capsulefamily (8/5): Still value for money - Hotel prices are cheaper with breakfast. Facilities renovation like sauna. But they open the pool. Location far from kk
TAJUL (8/5): -
Nur Anisah (10/5): one of our fav staycation with kids - dalam mall, request bilik view cantik, free breakfast with view❤️ none
Parang (10/5): -
Mahani (5/5): I feel disappointed because the staff lied to me. She say my request are already yet. But when we go to the room my requ - Nothing Staff are not responsibility with customers. Staff lied.
Hadi Mkz (9/5): -
KPM-Guru (10/5): -
Mathilda (8/5): Excellent except for the dusty room - The room was nice, facilities is awesome. I like the bathroom. Love the staff. I booked for me and my family, and forgot to book a king bed and i was able to change with free of charge. Thank you very much Klagan ❤️ Best part is, the mall are just next to the hotel🥰 One of the room was dusty, my nephew has eczema and it trigger his eczema. On top of the bed on head part, if u swipe your finger on it, u will see dust. Lucky we booked for 1 night only.. Everything was excellent except for the dusty part
Alzaifa (9/5): -
Irma (9/5): - all very good -
Heidi (7/5): -
Caley Jousie (7/5): -
khair (7/5): -
Omar (10/5): -
Parvin (8/5): -
Nora (10/5): -
JcRuth (7/5): -
Aliasbi (9/5): -
ZUHAIRAH (9/5): -
Eii (10/5): Nice Hotel.. - just only the hotel is later bit far About the hotel no comment,,very nice staff and stay ,,nice food...Just only , when have a lot people to breakfast,,,the food no automated to check and refill.,,the food is nice, thank you very much.
Ahmad (5/5): - I like the huge windows to enjoy the view and it located near to a big mall. The receptionist warn me if they found stains on the towel, blanket, duvet, pillows or anything in the room I will get fined. I need to inspect the room first if I can see anything stained or dirty to report them upon arrival and I did see a lot of stains and dusts around the room including the curtain, pillows, towels, walls, door and floor. I took pictures of those and gave it to the receptionist before I can unpack and rest.
Mohd Fauzi (10/5): -
Rose D (10/5): -
Wendy (8/5): - All staff hospitality and fast response ♡ None
Nain (10/5): -
Alice (8/5): Great stay - The rooms were nice, bed was comfortable, facilities were good. Breakfast was provided and good spread of food. No issue
Wendy (8/5): - Excellent as usual None
Rodney (10/5): - The staff were helpful and when we complained about a couple of things about the room, they moved us into a suite, which was a bonus. There was a big shopping centre attached to the hotel, but otherwise, we were away from everything.
Mazman (10/5): -
Siti Khadijah (10/5): -
ReG (8/5): -
Afiqah (8/5): -
Nicole (8/5): - Everything Nothing
Schaz (7/5): -
Farhanah (10/5): -
Benejoe (7/5): -
Khairul Azhar (9/5): -
roslin (10/5): -
Norine (10/5): -
Nurul Alwani (8/5): -
Saad (6/5): - Old facility and far away from the main city. Looked very unkempt
ayinn (10/5): -
JOERYTA (7/5): -
Guest (8/5): -
Mohamad (2/5): -
Fauziah Wathy (9/5): - The pool The food
Shahrul (10/5): -
Siti (10/5): -
Abd Mana (10/5): - Hotel yang bersih, servis yang puas hati
Afira (10/5): -
Jessonley (10/5): -
salsiah (10/5): Satisfied and we are enjoyed - Its clean Parking
MASUREY (7/5): - The breakfast and staff The view
Shakinah Jamilah (9/5): -
Fauziah (10/5): -
Fatin (9/5): -
MOHD NOH (8/5): - The staff very efficient when we need help regarding tv and toilet. One little thing that might be better next time, got small cockroaches on the floor. I read this before in the reviews. And I hope this one will be the last review regarding this. I hope your part do something about this.
Indra Lina (7/5): -
Holek (8/5): - Staff - very helpful and friendly. None
Izzatie (8/5): -
Siti (9/5): -
Ratni (7/5): -
Zeiad Amjad (9/5): Nice and comfortable stay. - Coffee, Fruit, vegetable, roti canai, and chicken dish. Wifi was not stable due to server problem. Yet, the staff did their best to solve the problem (the problem out of their control). Finally, they solve the problem.
SYED MOHD YUSRI (9/5): -
Hilarius (9/5): -
Marycia Lisa (10/5): -
Devi Ananthan (9/5): -
Raihah (8/5): - Strategic location.. affordable, friendly staff Fix some facilities like the tub in the toilet
Noraifah (6/5): - Parking so limited
Dirk (9/5): - The breakfast could be improved. No Joghurt.
Mamasarrah (9/5): -
Caddieka (10/5): -
Ainin Nisak (9/5): -
FARIDAH (8/5): Pleasant stay - I Love the cleanliness of the room. Friendly staff. Breakfast is okay. my husband and 1 stay for 4 nights and the breakfast is always the same but its okay for us. The only problem and annoying is the WIFI service in the room. we cant connect to the TV and the TV channel also lost. Thank you
Robert (7/5): -
Stoyan (10/5): -
Ridzuan (9/5): - comfy room
jun choy (4/5): - Breakfast was decent but wish had the option of not having it. Room is normal. Nothing fancy. It's not a place for those who drive here. Only 10 parking lots for free for hotel, 1st come first serve. Otherwise, have to pay for parking at the mall, overnight total of RM15. And u can only go through the mall from 10am if wanna get your car. Its ridiculous that have to wait till 10am. And you cant enter mall car park after 10pm. If park by roadside near lobby,its RM25. Ask reception if can reserve a lot,she said to ask concierge. It's ridiculous to ask house guess to go find out himself. Seems no communication between staff.. Very HIGHLY NOT RECOMMENDED for those driving.
sadi (8/5): very good - breakfast internet service
Askhat (1/5): УЖАСНЫЙ ОТЕЛЬ! НЕ РЕКОМЕНДУЮ!!! - Только ежедневная уборка и замена белья и полотенец. И цена приемлемая. И был приятный бонус в виде встречи в аэропорту и бесплатный трансфер в отель. Но можно было и обратно нас отправить в аэропорт! Очень старый отель, требующий ремонта. Смесители нужно заменить все, все висит на соплях, ванную нужно заменить, краска сходит. Полотенца пора заменить. Завтраки крайне скудные и однообразные. Отель далеко находится от основных локаций. Рядом проходит оживленная трасса и в номере очень шумно и днем и ночью! Кондиционер дует прямо на нас, отключить невозможно-жарко! Мы просили персонал помочь с выбором экскурсий - нам даже не подсказали ничего! Я купился на 4*, которых они не достойны!!! Я бы и 1 звезды не дал!
Maseri (6/5): -
ANNIESIA (9/5): -
Mas (10/5): -
Bin A Kadir (8/5): -
masumah (8/5): -
Boon Jong (7/5): -