Apartamento Mirador Playa Serena II R&R

Location: Avenida Ciudad de Cádiz, Roquetas de Mar, es

Star Rating: 8.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Sauna
• Non-smoking throughout
• Heated pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Indoor/outdoor pool
• Japanese garden
• Covered parking
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  The private pool is a top feature of this apartment. This apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Toaster
  • Bidet
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Socket near the bed

Guest Reviews

• Dominique (10/5): - Propriétaire très à l'écoute de nos besoins, réactive, bien veillante, super ADORABLE !!!! Merciiiii pour ce magnifique séjour où tout etait PARFAIT DE 👍👍😉 Juste un peu plus d'ustensiles de cuisine, de poêles. faitouts etc ....
• Sabrina (1/5): 1300€ For Misery: No Hot Water, Rude Host and Third-World Conditions - Absolutly nothing and Terrible experience: To anyone thinking of booking this flat, please don’t do it. It’s an absolute nightmare and a waste of money. Avoid it at all costs and read this review. I had to suffer here with two very small children, while also being pregnant. I booked for one month for a total of 1,300 euros (7Dec to 6 Jan) and I was forced to leave on 10 December (just 3 days later) due to the conditions in the flat and the completely unacceptable behaviour of the host/agency.My check-in was scheduled for 16:00. I arrived on time, with my two small children, expecting someone to be there with the keys. Instead, the representative did not arrive until 16:30. The explanation I was given was that she was alone with her child and had to leave him with a neighbour.This was not my responsibility as a paying guest. I paid for a 16:00 check-in and reasonably expected someone to be waiting for me at the property, not to be left waiting outside with young children.On top of this, the flat was very far from the main entrance of the complex. With luggage, a pushchair, and two small children, the distance made access extremely difficult and tiring. The lift access code also did not work properly, which added even more stress and inconvenience. Poor, outdated amenities and misrepresentation of the property. For the price charged, the amenities were shockingly bad and extremely outdated: The TV was extremely old, with very low resolution and very limited channels.The flat had very few amenities overall, nothing close to what you would reasonably expect for a 1,300 euro stay.The toaster looked like it was 100 years old. It did not work like a normal modern toaster you had to manually rotate the bread yourself, otherwise one side would burn while the other side remained untoasted.The listing suggests a certain quality and level of amenities that, in my experience, simply do not exist. No hot water – “third world” conditions for a 1,300 euro stay. On the first day we were exhausted and did not shower. On the second day, 8 December, we discovered there was no hot water in the flat at all. I immediately contacted the host to raise the issue. I was told to “wait for the boiler to warm the water” and to wait 30 minutes. I had two small children (ages 1 and 3) and we were all dirty and in need of a shower. I had no choice but to put my children to bed unwashed and go to bed dirty myself, while we waited for the boiler to supposedly heat up.We did not just wait 30 minutes; we waited more than two hours.There was still no hot water anywhere in the flat.The following morning, 9 December, the hot water gauge had risen slightly but was nowhere near full capacity, even though the boiler had been left on and “warming” for many hours, close to 15 hours in total. Whatever capacity the boiler is supposed to have, it was clearly not providing a normal or reasonable amount of hot water. On the third day, I managed to shower my two small children for about 10 minutes in total before the hot water ran out completely again. When I then tried to shower myself, there was no hot water left at all. In practical terms, the flat only provided around 10 minutes of hot water per day, after which the water went completely cold, and we were forced to wait many hours again. This is absolutely unacceptable at any time of year, but especially in December. For a 1,300 euro monthly stay, this level of hot water is disgraceful and, in my opinion, comparable to “third world” conditions.When I raised repeated complaints about the lack of hot water, the host’s responses were rude, dismissive and completely unhelpful, the host behavour was disgraceful and kept lying to me. Instead of taking responsibility or sending a plumber to properly investigate the issue, the host refused to help in any way minimized and dismissed my concerns and spoke to me in an extremely disrespectful way.
• Günter (8/5): Wir haben eine schöne Woche dort verlebt - Die Gastgeberin war sehr freundlich. Das Appartment war sauber und geschmackvoll eingerichtet. Die gesamte Anlage ebenfalls top gepflegt. Auch die Lage ist auch toll, direkt am Meer. Alle Einkaufsmöglichkeiten in der Nähe. Unschlagbar sind der breite Strand und die wunderbaren Radwege, ca. 20 km immer am Meer entlang Durch die sehr große, überdachte Terrasse war die Wohnung recht dunkel was sich auch negativ auf das Raumklima auswirkte. (Licht u. Luftfeuchtigkeit) Im Badezimmer gab es keine intakte Be- und Entlüftung. Die Einweisung hätte besser sein können. Z.B. Steuerung der Klimaanlage, Lage des Parkplatzes in der riesigen Tiefgarage, Benutzung Aufzug.
• Cristina (8/5): Apartamento moderno en gran urbanización cerca de la playa cómodo y con muy buena relación calidad - precio -
• Claudio (9/5): Ottima posizione - Struttura molto bella appartamento completo di tutti i confort,l unica cosa copri materasso ,piumino leggero divano cuscini del divano non puliti bene facevano odore. All arrivo bisogna dare una cauzione di 200 euro che poi viene restituita.la posizione è ottima,la sig.Nuria che consegna le chiavi è una persona gradevolissima, gentilissima,e competente.raccomandato all 100%.
• Rosa Maria (6/5): -
• Elena (8/5): - La ubicación e instalaciones perfectas Nada que destacar
• Leal Dominguez (10/5): -
• Paulino (9/5): Muy a gusto - Estaba todo muy nuevo ,el apartamento tenía de todo Todo estaba bien
• Carmen (10/5): - La cercania de la playa Nada
• Elsa (7/5): - Piso cómodo. Tenía lo que necesitábamos Llego más de media hora después de avisarla. No teníamos ni gel, papel higiénico contado para los 4, moho en los azulejos de la ducha. Somos alergicos al polvo y nos dio alergia.Le preguntamos si podíamos quedarnos un poco más y nos respondió media hora antes de las 12.00. Correcto todo pero cuidan poco los detalles.
• Ionut-costinel (10/5): Really good accommodation with a lot of benefits. - Really good accommodation, everything you need is there,very close to the beach. Pluses: having a pool at 20m distance, parking, huge terrace. At the beginning where a lot of mosquitoes but somehow disappeared after a few days. Could be realy helpful a dishwasher (only thing missing from this accommodation)
• Debbie (10/5): Exceptional - The apartment was well equipped and looks exactly like the photographs. Handy for shops and restaurants and couldn't be closer to the beach. If you have a car, the underground parking space is perfect. This is the best holiday apartment we have stayed in, and it really was like a home from home. We would strongly recommend.

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