RELSTAY - Assarotti Suites

Location: Via Assarotti, 14, Genova, it

Star Rating: 8.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Access to health care professionals
• 24-hour security
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Superior Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

• Deluxe Double Room

  The spacious double room offers air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, heating, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

• Two-Bedroom Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

• Superior Double Room

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

• Superior Double Room

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

• Deluxe Double Room with Balcony

  The double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow

Guest Reviews

• Anita (2/5): Absolutnie nue dla starszych osob !!! Fatalny proces zameldowania - Ładnie i czysto Bardzo trudny proces zameldowania . Jeżeli nie masz internetu lub bateri w telefonie śpisz na ulicy !!!! Żadnego kontaktu z obsługa . Żadnego numeru telefonu !!!
• Caputo (10/5): -
• Christine (9/5): -
• Bronilda Suci (9/5): -
• Ermira (10/5): Complimenti per tutto 😍 - Mi è piaciuto tutto era perfetto complimenti 😍
• Annemarie (10/5): -
• anne (5/5): - nous avons galéré une demie-heure devant l'immeuble avant de pouvoir enfin entrer : le questionnaire pour envoyer nos docs et donc obtenir le code d'entrée ne marchait pas pour nous, mais au téléphone, aucune souplesse, accueil très anonyme.
• stefano (9/5): Comodo - Posizione
• Guest (10/5): -
• Guest (7/5): - Het was een fijn en grote kamer met een hele goede airco. De badkamer was schoon en de bedden lagen heerlijk. Daarnaast was de locatie ook erg goed, paar minuten lopen van Piazza de Ferrari en andere bezichtigingen in Genua. Verder erg fijn dat toegang door middel van een code gebeurde, waardoor je geen sleutel of pasje continue mee hoefde te nemen. Er was geen receptie en dagelijkse schoonmaken (alleen tegen extra betaling). Verder was het ook erg vervelend dat we voor een hele week één setje handdoeken per persoon kregen. Doordat er geen receptie was wisten we niet waar we moesten zijn om nieuwe handdoeken te krijgen.
• Guest (5/5): - Troppo rumore, caos di strada
• stefano (9/5): - Posizione Pochi asciugamani
• Gemma (10/5): Stupendo - L’arredamento L’ascensore situato al primo piano e non al piano terra Faticoso per salire le valigie
• Gaetano (10/5): Soluzione perfetta - Tutto perfetto. Presenza acqua in stanza, cialde caffè e the. Check in automatico
• YIQING (8/5): - Spacious, clean, bed is comfortable. Very noisy at night, hard to sleep even with ear plugs. Check-in had to be through online portal. I travelled alone but the portal says 2 guests, so I didn't know what to do. Had to upload passport again pretending there's another guest. Curtains were a bit broken.
• Ivan (10/5): Moderno y apto para TEA - No interactuamos con ninguna persona. Eso fue novedoso. Además todo muy lindo y moderno Todo estaba bien.
• le Brun (5/5): - La chambre est relativement moderne et confortable. La chambre donne sur une avenue et les châssis sont anciens ce qui rend la chambre extrêmement bruyante. Il est impossible d’y dormir sans boules quies/bouchons d’oreilles
• Tom (8/5): Great stay close to town. - Clean and spacious room with all the necessary utilities (iron etc). Location was good - 10min walk into the centre / old town. We parked nearby in the Royal Park Corvetto which was convenient. Bed was very wobbly and needed tightening, which meant you were easily woken by movement
• Mateusz (9/5): -
• Michal (8/5): -
• Patrycja (10/5): -
• Gioacchino (10/5): -
• Viktoria (9/5): -
• Elena (7/5): Todo bien - Alojamiento amplio con cama de matrimonio. El baño contaba con ducha bastante grande y dispensadores de gel y champú. Lo único fue que no nos pusieron sábana bajera y un edredón bastante gordo para ser verano por lo que se pasaba calor
• Marwan (10/5): Ein wunderbarer Aufenthalt in einem stilvollen und ruhigen Ambiente – absolut empfehlenswert! - Die Unterkunft war modern, sauber und sehr gemütlich. Besonders gefallen hat uns das stilvolle Design der Zimmer und die ruhige Atmosphäre, die einen sofort entspannen ließ. Es gab kaum etwas, das uns nicht gefallen hat.
• Chiara (4/5): Peccato! Struttura con molto potenziale con servizio complementamente da remoto e non funzionante! - Palazzo signorile, camera molto spaziosa, ben arredata. Gestione check in tramite un software non funzionante e oneroso in termini di tempo per i clienti (non sono riuscita ad inserire i mille dati richiesti - in genere la registrazione degli ospiti e’ a carico di chi affitta!). Al momento dell’arrivo ci e’ stato fornito un indirizzo non corretto che ci ha portato in un altro palazzo con stesso numero civico!! L’accesso avviene tramite codici, che pero’ la seconda sera non hanno funzionato e il servizio telefonico non e’ stato per niente di aiuto (abbiamo aspettato 30 minuti fuori la porta insieme ad altri ospiti con lo stesso problema), abbiamo dovuto suonare / svegliare altre persone nel palazzo per farci aprire il portone! Ci e’ stato poi offerto un late check out per rimediare che pero’ non ci e’ servito perché dovevamo partire presto!
• Sabine (10/5): Nous avons passé un bon séjour. Nous avons apprécié l’architecture et la situation géographique. - La situation en ville était parfaite. Nous avons pu nous garer à proximité grâce aux conseils de notre hôte. Nous voyagions en famille et la chambre familiale de 4 personnes était parfaite. Grande chambre très lumineuse et salle de bain moderne et propre. Rien
• Anonymous (8/5): Very good - Very noisy from other rooms
• J&l (8/5): Very good - Good location. No frills. Very basic.
• Tatiana (10/5): Exceptional - Perfect location, very clean and fresh
• Kseniya (9/5): Superb -
• Edoardo (9/5): Superb -
• Philip (10/5): Exceptional -
• Alexandra (9/5): It was a great stay, would definitely book again - The room was super comfortable and clean! The location is great, and the windows faced the inner courtyard, so it’s very calm The diverter was kinda broken, so you had to turn on the water first and only then could switch it (sometimes several times🥲). The room was pretty dark and the floor was a bit chilly, but it’s not that critical
• Merjola (10/5): Exceptional -
• Prince (8/5): Very good -
• Srdjan (10/5): Exceptional -
• Joanne (8/5): Great location - The location of the apartment was perfect for everything we had planned.
• Kalin (10/5): Exceptional - Convenient location, comfortable place, very clean and calm.
• Rodríguez (10/5): Exceptional -
• Laura (8/5): Comfy bed and great communication with host. - Very large room size compared to most hotels in Europe. Really comfortable bed. Good shower. Felt safe and secure in the building. Good curtains (I need it dark to sleep) Very thin walls (standard for Europe) and there wasn’t a great deal of natural light.
• Milica (7/5): Good -
• Stefanie (10/5): Very nice. I would recommend it. - it was tricky to receive the property keys. I was not aware I had to check in via scanning my passport which was a huge problem while travelling (wifi access) and also my passport did not scan. Without the scan, we could not get the keys...eventually it was sorted but it was definitely not easy for those travelling already and the scanning function to their system not working properly. They were friendly and did try to solve the issue though.
• Silvana (10/5): Exceptional - We stayed in a spacious and beautiful suite – very comfortable and clean. The location was excellent, within walking distance of all major attractions. There are also great cafés nearby for breakfast. Would definitely stay here again!
• Anett (10/5): Exceptional - The location was amazing, we were close to the city center, but it wasn't crowded or noisy there. Famous confectionery (Mangini) and pizzeria (Da Michele) just around the corner, all italian people there. The staff was helpful, the building and the room super clean. It had a great atmosphere, we really enjoyed our stay there. The local bus number 34 stops in front of the building. Authentic and elegant.
• Gábor (10/5): Exceptional - Good location, many public parking options in the near.
• Kyle (10/5): Exceptional -
• Dauirzhan (10/5): Would book this spot again in the Future for sure!!! - The place was wonderful: clean, bright, beautiful, exceptionally comfortable and convenient in terms of location. There is a good pasticceria nearby, where you can take freshly made focaccia, which is must if you are in Genoa. City center can be reached in 10 minutes by simple walk and you walk downhill, so it’s perfect. The staff replies quickly about any issue you may have and they even helped us to check-in earlier than scheduled, because we asked about it.
• Олеся (9/5): Superb - Big, new and clean apartment Comfortable bed No tea or coffee cups A bit noisy as it faces a road
• Raphael (9/5): Excellent! - Everything was wonderful! I thinking Booking.com/Relstay could do a better job of explaining that it is basically self check-in. When I arrived, I thought there would be staff to help with early check-in. At first, I was unable to enter the space because I didn’t have the door code. In my communications with Booking.com/Relstay, it seemed as though checking-in online before arrival was optional. It should be clearly stated that it is necessary or else you won’t be able to enter the property. Luckily, I was able to speak with a housekeeping staff who was there. But the check-in process I found to be quite confusing and I think you all could do a better job explaining your set-up to clients.
• Inna (10/5): Exceptional - Great apartment, nice interior. Beautiful view from the window. Warm, cosy, a great place to relax. It would be great if there were tea cups in the apartment
• Souza (10/5): Exceptional -
• Viktoriya (7/5): Good -
• Madalina28 (10/5): Exceptional -
• Brenda (1/5): I don’t recommend it - Good location I checked in an hour after the check in time and I found the room super dirty, u could clearly see they just made the bed and that’s it. I found a lot of hairs in the bathroom, a broken lightbulb and dirty sheets. The bathroom windows are completely see through, specially at night since there are not curtains, they are not insulated at all so u will hear everything that is going on outside and u won’t be having much sleep.
• Renis (9/5): Superb -
• Margaret (9/5): Great location, lovely room - To be honest, I was a little unsure about the check-in process,being sent code etc. But it eas OK in the end.
• Younes (10/5): Very good location and suites - Good value for money, extremely good location and spacious suite
• Rudomanenko (10/5): Exceptional - Most comfortable bed in my memory in a hotel and very clean. Recommended!
• Manorhan (8/5): Very good -
• Maxim (8/5): Ok for summer, not so much for automn - The apartment was very clean and close to the city center, it has a bus station close to the building. The apartment also has an Iron and a hair drier and you get cafe, water and juice on the house. The heading is managed by the city and durring tjis period it runs 3 hours in the morning and 3 hours in the evening. Because this was not on on the day we arrived the room temperature was below 20 degrees Celsius. Because of this I recommend if you come durring colder times, get some warm clothes for inside and some sleepers as you will not have any at the location.
• Maria (2/5): Totally transparent window in the bathroom - It was cleans and nice. However we could hear everything that was going on in the corridors. Our bathroom window was totally transparent! All the neighbors could see us showering etc. We texted the host a few times but got nothing.
• Amy (9/5): Enjoy the room space and location. -
• Noemi (10/5): Great place to stay in the city. - Brand new room with a comfortable bed, a hairdryer, an iron, an iron board, plastic wine glasses, a corkscrew, a kettle with teas, coffee pods and a mini fridge with ice tea and water. Bathroom comes with towels, shower gel, shampoo and body lotion. Everything you need in Italy. We stayed for 3 nights. I don’t think we had housekeeping, but it wasn’t needed in that time. Quite big room. No balcony that you can go out just the balcony door. Room is located on the third floor. There is a small lift that you can take. Check in was online and you receive a code to use to get into the building and the room. Perfect for millennials. The building is short walk from the port and tourist areas. Very comfortable to stay in Genoa. Nothing. Everything was perfect.
• Yvo (10/5): All good - All brand new , super clean. All good

Photos