Luxury Loft by Heinz Julen

Location: Bachstrasse 110a, Zermatt, ch

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Nightclub
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Heated pool
• Evening entertainment
• Coffee Shop on site
• Pet bowls
• Steam room
• Pet basket
• Smoke alarms
• Food delivered to guest room
• Ski storage
• Nightclub
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Beach umbrellas
• Pool sun loungers
• Internet access
• Art gallery on site
• Reception hall
• Exercise/lap pool
• Japanese garden
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Loft

  This apartment features a private pool and a fireplace. This spacious apartment consists of 1 living room, 5 separate bedrooms and 4 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, kitchenware, an oven and a tea and coffee maker. Featuring a terrace with garden views, this apartment also provides a washing machine and a flat-screen TV with cable channels. The unit offers 5 beds.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Apartment

  Guests will have a special experience as this apartment features a private pool, a hot tub and a sauna. Featuring a private entrance, this spacious apartment also consists of 3 bedrooms, a seating area and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, kitchenware and an oven. Boasting a terrace with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Fireplace
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Private pool
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Twin Room

  The spacious twin room provides a private entrance, a wardrobe, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe Double Room

  The spacious double room offers a private entrance, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Sumaiya (8/5): Great stay & loved the layout looking onto the pathway & stream. Comfortable and cosy. - Clean and spacious. Nothing
• Pierre (9/5): Lovely 18 century converted mazot (mountain barn) :a unique experience close to Matterhorn express. - Very good location for the Matterhorn express while 10 minutes walk from the church and center of Zermatt Very nice converted barn feel cosy and warm Staff ( lady) was very very nice Bathroom is downstairs via a steep stairs . Could not find how to turn on light before being down. Just need to be careful. Also no mini bar in the room . Just of coffee machine ( did not use) and bottle of water.
• Hajera (7/5): Lovely room - Host was absolutely lovely, very friendly and provided a great service. Very close to the gondala which was good. Very nicely decorated and extremely comfortable bed. The room had loud construction noise from works going on!!!! We requested a quiet room. We could ever hear the person outside singing. Walls seemed paper thin. View from the room overlooked a road so there wasn’t privacy unless curtains were drawn. This room is no where near the actual main hotel which was also annoying. Shower wire was broken/coming apart so the hard wire poked you when you used the shower head!!
• Carla (9/5): Helemaal prima! - Een heel leuke efficient ingericht appartement. Alles was OK
• Bozena (9/5): Great! - Location, cosy style, confortable bed. Very friendly and helpful staff. The bathroom needs more heating otherwise is Perfect
• Sandra (10/5): - Wunderbare, erstklassige Unterkunft in bester Lage. Das Design überzeugt mit viel Liebe zum Detail. Und auch ein großes Lob an den Service und das Personal-ich fühlte mich excellent aufgehoben!
• Luke (10/5): -
• Kathrin (10/5): -
• JEAN-LUC (9/5): L’accueil et la particularité de l’architecture - Le design X
• Nathan (9/5): Excellent accommodation. Unique, stylish and very comfortable in a great location. Superb staff, too - We stayed in the Cottage room, which is adjacent to the main chalet. It is a unique property, with a mix of old timber frames and modern internal features. The room is beautifully styled, cosy and very comfortable. Great location - you are a short walk from the main town, and we had access to the great spa facilities in the Backstage Hotel. The staff are super friendly and helpful. Would highly recommend. The bathroom could do with underfloor heating as it is very cold.
• roger (8/5): -
• Carole (8/5): -
• Beat-Christian (8/5): -
• Lauren (10/5): -
• jose manuel (9/5): Lloc ideal per una estada a Zermatt - L’equip que porta el Hotel. Carmen ha estat sempre atenta s les nostra necessitats . El Spa esta molt be. La distància de l’habitació al hotel i que no es pugui entrar per el carrer de dalt.
• mario (9/5): Immer wieder gern 🥰 -
• Patrick (9/5): -
• Allan (6/5): - Colazione buona. Posizione buona Mancanza di vista verso l'esterno
• Coralie FAVARETTO (5/5): - C'est joli. Il faisait très froid dans la salle de bain, pas de chauffage à part un vieux radiateur d'appoint qui était posé à l'étage que nous avons dû descendre et l'installer tant bien que mal dans la minuscule salle de bain afin que nos pieds ne soient pas gelés et que nos linges puissent secher. (Pas pratique et dangereux) Pas de mini bar ou de petit frigo. Une minuscule fenêtre. Nous devions donc laisser la porte ouverte pour aérer la piece du haut ou nous dormions. Petit déjeuner arrivé en retard et le lendemain il ne nous a pas été demandé l'heure souhaitée. Les photos sur le site ne reflètent absolument pas a la réalité concernant les volumes. La chambre est minuscule. Trop cher pour ce que c'est. Nous venons à Zermatt avec mon compagnon depuis des années. C'est la première fois qu'un hôtel nous déçoit.
• Thomas Anken (9/5): - Das Cottage ist etwas spezielles. Gut ausgestattet und cooler styl. Carmen ( Host) war immer zur stelle für Wünsche. Top! Alles perfekt
• Susanne (8/5): Wir haben unseren Kurzurlaub in Zermatt in unserem heimeligen Cottage sehr genossen. - Die Lage ist sehr gut. Ruhig gelegen, am Ende des Dorfes, in der Nähe der Gondelbahn. Das Cottage ist sehr heimelig eingerichtet (Stil Heinz Julen). Viel Privatsphäre. Sehr bequeme Betten. Die Schlüsselübergabe hat problemlos funktioniert. Danke Daniel- er hat uns direkt am Bahnhof abgeholt und beim Cottage alles gezeigt und erklärt. Der Wellnessbereich im Backstage Hotel ist wunderschön- er darf mitbenutzt werden. Leider waren die Fotos auf booking.com irreführend. Sie zeigen vor allem die Räume des grossen, luxuriösen Nachbarchalets, welches nur wochenweise als ganzes Haus gemietet werden kann. Wenn man nur das Cottage bucht, hat man keinen Zugang zu den andern Räumen. Im Cottage befindet sich das Badezimmer im unteren Stock, was uns nicht bewusst war. Die Treppe ist nicht ganz ungefährlich, vor allem wenn man nachts auf die Toilette muss. Das Badezimmer ist sehr klein und hat wenig Ablageflächen. Vermisst haben wir einen kleinen Kühlschrank im Zimmer.
• Philip Au Wong (9/5): - Really nice and innovative design
• Mario (10/5): - Wir wurden sehr herzlich empfangen und zur Unterkunft gebracht. Es wurde wirklich an alles gedacht, auch für unseren Hund. Daniel (Manager) machte unseren Aufenthalt unvergesslich und hatte immer einen guten Tipp parat - sei es für Ausflüge oder Restaurantempfehlungen. Sehr zu empfehlen und wir kommen gerne wieder!
• Vanessa (5/5): Déception - Joli chalet, belle terrasse et mobilier sympa. Le personnel un peu stressant (plusieurs appels pour l'heure de notre arrivée, mauvaise communication avec le taxi à l'arrivée, petit déjeuner déposé en vitesse,...) On a eu l'impression que la personne qui nous a accueillies avait envie de finir son service. Nous avons avisé que le lavabo coule lors de notre check out. Mais apparemment le personnel était au courant mais personne ne nous l'avait dit lors de notre arrivée. Les lavettes utilisées ont été ramassées mais pas remplacées. Les capsules à café n'ont pas été complétées. Nous n'avions plus que 2 capsules le 2 ème jour. Nous avions tout bien préparé nos bagages sur un petit chariot personnel lors du checkout; 2 sacs empilés maintenus par un élastique. Lorsque nous sommes venues les chercher au backstage, ils étaient plus du tout sur le chariot. Dans un des sacs nous avions un Ipad avec sa fourre et Lorsqu'on a défait nos bagages à la maison on a découvert que l'écran est fissuré. Nous avons été déçues du service qui n'est pas digne d'un hôtel de cette renommée.
• Simon (8/5): Very good -
• Kim (9/5): We enjoyed our stay here - We loved being able to lay in a super comfy bed and watch the world go by… and in a quiet area… Whilst not in the city centre it is only about a 5-10 minute walk (on flat ground). The green bus runs regularly for free and this will take you to the city centre… (about a 1 minute walk to the bus stop) This property is only a 5 minute walk to the cable car to go to the Matterhorn.. There was no fridge and no suitcase racks so luggage had to be open on the floor…
• Olivia (10/5): Memorable stay! - It was heaven, bed really comfy and great location by the river and walk trails. We loved every minute of it! Nothing to dislike!
• Leanne (9/5): Superb - The cottage is very unique but a little tight on space. Bed was comfortable. The main hotel hosts were very nice and helpful as we did not quite follow the process for picking up the keys! I did not realize during research and booking that the bathroom was on a lower level which was a bit inconvenient for me three months post knee replacement surgery.
• Per (7/5): Reccomended - Clean, friendly staff. Central in zermatt. Toilet and bathroom setup is not ideal. No feeling of privacy.
• Serge (10/5): Exceptional -
• David (10/5): Exceptional - River Chalet was beautiful and private. Easy walk to Matterhorn Gondolas and into town also. We had a fabulous stay.
• Dziuljeta (10/5): Exceptional -
• Pablo (10/5): Zermatt trip of a lifetime. - From the moment we were greeted with a coffee to the moment we collected our bags which were delivered to the train station, we had a fabulous time. Perfect room and location.
• Pascal (9/5): Superb -
• Cheryl (7/5): Lovely room but spoilt by lack of a boot room/ski changing area. - Beautifully designed and decorated. Great location. Lacked a boot room for skis & boots. Coming straight back into the room in wet ski gear was not ideal. Bathroom had no heating, needs heated towel rail.
• Nesrin (10/5): Exceptional -
• Viacheslav (10/5): Exceptional - Amazing place to stay as a couple in front of the river in a quiet area A bit hard to find, follow instructions closely or take a service from train station
• Chetan (9/5): we had a lovely time staying here. - The room was lovely. The breakfast was amazing and the hotel staff was very helpful. -
• Mary (10/5): Excellent location,Loft,fabulous spa amenities and superb Staff Casper,Carmen and the spa Gentleman - Location was fabulous views amazing we absolutely loved everything about our loft soo new clean modern Gorgeous beds was like sleeping on a cloud was a Great experience our private Swiss chalet loft soo spacious my family of 4 really enjoyed the 2 bathrooms upstairs and down bedrooms my Daughters were Thrilled soo comfortable and luxurious!
• Porntip (10/5): Exceptional - The room is decorated amazingly. I like it very much. I recommend coming during the snowy season, the view is very beautiful.
• Zizyte (10/5): Exceptional -
• Meryem (3/5): Terrible souvenir and definitely not a value for stay without even a breakfast - Location - romantic aspect of not being part of a hotel but felt like a mini home I am writing to express my disappointment with our recent stay at your chalet in Zermatt. While the room was advertised as a luxurious chalet, it was anything but that—cramped and far from comfortable. From the moment we arrived, the experience was far from what we expected. Upon checking in, we were informed that our luggage would follow us to the room. However, that never happened. We had to wait outside and coordinate with the taxi ourselves, with no one there to assist or welcome us. The next morning, when we inquired about having breakfast accommodated in our chalet, the staff member we spoke with was visibly annoyed and informed us that it was not her responsibility. We were directed to check with the chalet staff, who were actually the same staff members. By the time we returned from our hike later in the day, it was too late to order breakfast in our room, as we were told this had to be done before 3 PM—something we were not informed about earlier. This completely ruined the romantic aspect of our stay. The solution offered, to have breakfast at the hotel 15 minutes away, was unappealing given the subpar service we had already experienced. We certainly did not feel inclined to spend an additional 60 CHF for a breakfast that should have been a simple and enjoyable part of our stay. To add to our dissatisfaction, when we asked for directions for a hike from Zum See, the staff member treated us as if we were ignorant for even asking. Zum See may be a restaurant, but it is also a well-known starting point for hikes, and we would have appreciated a simple, courteous response instead of condescension. This was our first time encountering such poor service in Zermatt, a place we visit regularly. The overall experience was far below our expectations of luxury and hospitality, and it left a sour taste in what was supposed to be a special trip.
• Rosemary (6/5): It was enjoyable - Modern, comfortable and very clean No mirror in bedroom. Not much closet space
• Amanda (10/5): Exceptional -
• Marco (7/5): Good for a short stay - Bed was comfortable Couldn’t plug in outlets and pictures make it seem much bigger than what it is .
• Sylvia (10/5): Exceptional & memorable property - with outstanding service from the staff - Attention to detail - the property and the staff. Very hip, cool building. The wellness spa was divine.Location was central to everything. Breakfast was great

Photos