Cloud9 Suites
Location: Kakamega - Kitale Road, Kitale, ke
Star Rating: 8 Stars
Property Type: Hotels
About this Property
Mountain Views and Modern Comforts
Experience breathtaking mountain views at Cloud9 Suites while enjoying modern amenities such as free WiFi, streaming services, and a fully equipped kitchen in each unit. The recently renovated aparthotel offers a luxurious stay just a short distance from Kitale Museum.
Convenient Location and Services
Located near Saiwa Swamp National Park and Kapenguria Museum, Cloud9 Suites provides airport transfers and car rental services for guests' convenience. Relax in the garden with a barbecue or explore the area with walking and bike tours.
Relaxing Bar and Nearby Attractions
Unwind at the on-site bar or visit Kitale Club just 2.7 km away. With the Kitale Airport a mere 4 km from the property, Cloud9 Suites is the perfect choice for your next stay in Kitale.
Important Information
A deposit may be required at the property.
Policies
Check-in: 12:00 PM - 12:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Family rooms
- BBQ facilities
- Ironing service
- Car hire
- Private check-in/check-out
- Kid meals
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Game drive nearby
- Internet access
- Housekeeping on request
- Japanese garden
Rooms Available
-
One-Bedroom Apartment
This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a mini-bar, a seating area, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Stovetop
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Child safety socket covers
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
-
Two-Bedroom Apartment
This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV with streaming services, a mini-bar, a seating area, a dining area as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Stovetop
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Child safety socket covers
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- Brian (8/5): -
- Dr Shalya (1/5): -
- Dr Shalya (1/5): - Upon going there I was informed no room is available
- Kihuria (10/5): Very clean and a good ambience - The host was very accomodative and the stuffs were very polite.
- Teddy (10/5): Satisfied - - exceptional customer service.
- ordered chicken for dinner and was very delicious
- healthy breakfast
- spacious rooms and great lighting
- very close to main road
- very serene
- Elizabeth (8/5): Very good -
- The (10/5): A great place for a night -
- Lyz (10/5): Excellent stay! Amazing owner who was very quick to help with our requests like transport -
- Michael (8/5): Very good - Good customer csre
- Lemuel (1/5): Nonsensical - Nothing We reserved the whole property through booking.com 2 months before. When we arrived, we found another group had also reserved the property a month before through another site. The manager/ agent was not reachable via phone, email or booking.com. A physical fight almost broke out with both groups claiming to have valid reservations. Mind you there were kids and grandmas/ pas in their 80s in the mix. We ended up having to find alternative arrangements for over 30 people. Most terrible experience.
- Mercy (10/5): Thank you Enock n you team.see you soon - Very impressive.Thr hospitality was on a top notch.Thank you so very much Nothing
- Denis (8/5): Ir is a good quiet place that is good for relaxing - I did not have breakfast. Was it part of the cost. The distance from town was not accurate. It was more than 1.5km as advised .
I had a virtual meeting and the Safaricom network was not stable.I guess it is not in your control
- Chris (10/5): Exceptional - Its great. Clean and well serviced.
- Ivy (8/5): Very good - It was a well balanced, the fruits were fresh and delicious 😋. Sadly the bread was a bit off.
- Olga (6/5): Pleasant -
- Kagiri (10/5): Exceptional -
- Bii (6/5): Pleasant -
- Evangelos (10/5): I liked the place looking forward to sent more visit when they want a refarel - Cool
No noise around it Everything was nice
- Kibsy (6/5): Pleasant -
- Patrick (10/5): Good experience - Environment Access
- Sabit (10/5): Exceptional - Yes
- Charles (10/5): A great place to stay on vacation - The breakfast was great and served in your room at your own time of choice. Located in a quiet neighborhood, convenient for relaxation and also very easy transportation to the museum and Ndura park in Kitale, just to name a few of the attractions nearby. None
- Joram (10/5): It's truly a hidden gem in kitale...The forest nearby gives a perfect picturesque experience -
- Muriithi (10/5): Awesome - Nice hide away from crazy world Could use a little bit more lighting around the corner from the property
- Juma (10/5): Exceptional - Nice cool place
- Simiyu (10/5): Exceptional -
- Dennis (9/5): Superb - The furniture and rooms space
- Faith (10/5): It was exceptional and would recommed it. - The location of the property which is serene and quiet, the cleanliness and the kind lady who welcomed us to the property.
- Daisy (10/5): Exceptional - The area was clean and the staff available They didn't have a fridge and microwave
- Wycliffe (8/5): Very good -
- Winnie (2/5): Below expectations - It’s spacious The breakfast was below expectation,some facilities like cooker was not availed,there’s no option for meals at the venue
- Julia (8/5): Very good - The living room is not what I saw on the internet
- Kennedy (7/5): Good -
- Chahenza (7/5): Will visit again. - Friendly staff, good location, value for money.
- Moph (7/5): Good -
- Samuel (8/5): Very good -
- James (6/5): Pleasant -
- Susan (8/5): Very good -
- Grace (9/5): The place is good - The rooms are clean and comfortable The location is far from centre, but it is a cool place to be.
- Frank (8/5): I enjoyed my stay - The hospitality The road
- Johnson (10/5): best place to stay while in kitale. super clean - the space, the service nothing really
Photos