Cloud9 Suites

Location: Kakamega - Kitale Road, Kitale, ke

Star Rating: 8 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Family rooms
• BBQ facilities
• Ironing service
• Car hire
• Private check-in/check-out
• Kid meals
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Game drive nearby
• Internet access
• Housekeeping on request
• Japanese garden

Rooms Available

• One-Bedroom Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a mini-bar, a seating area, a dining area, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Hand sanitiser

• Two-Bedroom Apartment

  This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment features a flat-screen TV with streaming services, a mini-bar, a seating area, a dining area as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Brian (8/5): -
• Dr Shalya (1/5): -
• Dr Shalya (1/5): - Upon going there I was informed no room is available
• Kihuria (10/5): Very clean and a good ambience - The host was very accomodative and the stuffs were very polite.
• Teddy (10/5): Satisfied - - exceptional customer service. - ordered chicken for dinner and was very delicious - healthy breakfast - spacious rooms and great lighting - very close to main road - very serene
• Elizabeth (8/5): Very good -
• The (10/5): A great place for a night -
• Lyz (10/5): Excellent stay! Amazing owner who was very quick to help with our requests like transport -
• Michael (8/5): Very good - Good customer csre
• Lemuel (1/5): Nonsensical - Nothing We reserved the whole property through booking.com 2 months before. When we arrived, we found another group had also reserved the property a month before through another site. The manager/ agent was not reachable via phone, email or booking.com. A physical fight almost broke out with both groups claiming to have valid reservations. Mind you there were kids and grandmas/ pas in their 80s in the mix. We ended up having to find alternative arrangements for over 30 people. Most terrible experience.
• Mercy (10/5): Thank you Enock n you team.see you soon - Very impressive.Thr hospitality was on a top notch.Thank you so very much Nothing
• Denis (8/5): Ir is a good quiet place that is good for relaxing - I did not have breakfast. Was it part of the cost. The distance from town was not accurate. It was more than 1.5km as advised . I had a virtual meeting and the Safaricom network was not stable.I guess it is not in your control
• Chris (10/5): Exceptional - Its great. Clean and well serviced.
• Ivy (8/5): Very good - It was a well balanced, the fruits were fresh and delicious 😋. Sadly the bread was a bit off.
• Olga (6/5): Pleasant -
• Kagiri (10/5): Exceptional -
• Bii (6/5): Pleasant -
• Evangelos (10/5): I liked the place looking forward to sent more visit when they want a refarel - Cool No noise around it Everything was nice
• Kibsy (6/5): Pleasant -
• Patrick (10/5): Good experience - Environment Access
• Sabit (10/5): Exceptional - Yes
• Charles (10/5): A great place to stay on vacation - The breakfast was great and served in your room at your own time of choice. Located in a quiet neighborhood, convenient for relaxation and also very easy transportation to the museum and Ndura park in Kitale, just to name a few of the attractions nearby. None
• Joram (10/5): It's truly a hidden gem in kitale...The forest nearby gives a perfect picturesque experience -
• Muriithi (10/5): Awesome - Nice hide away from crazy world Could use a little bit more lighting around the corner from the property
• Juma (10/5): Exceptional - Nice cool place
• Simiyu (10/5): Exceptional -
• Dennis (9/5): Superb - The furniture and rooms space
• Faith (10/5): It was exceptional and would recommed it. - The location of the property which is serene and quiet, the cleanliness and the kind lady who welcomed us to the property.
• Daisy (10/5): Exceptional - The area was clean and the staff available They didn't have a fridge and microwave
• Wycliffe (8/5): Very good -
• Winnie (2/5): Below expectations - It’s spacious The breakfast was below expectation,some facilities like cooker was not availed,there’s no option for meals at the venue
• Julia (8/5): Very good - The living room is not what I saw on the internet
• Kennedy (7/5): Good -
• Chahenza (7/5): Will visit again. - Friendly staff, good location, value for money.
• Moph (7/5): Good -
• Samuel (8/5): Very good -
• James (6/5): Pleasant -
• Susan (8/5): Very good -
• Grace (9/5): The place is good - The rooms are clean and comfortable The location is far from centre, but it is a cool place to be.
• Frank (8/5): I enjoyed my stay - The hospitality The road
• Johnson (10/5): best place to stay while in kitale. super clean - the space, the service nothing really

Photos