Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Location: Calle 2 Norte entre 5ta Avenida y Playa., Playa del Carmen, mx

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Tour desk
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Guest education on local ecosystems and culture

Rooms Available

• Queen Studio

  This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Double Room

  The spacious double room features air conditioning, a coffee machine, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Garden View

  This room features functional contemporary décor, air conditioning and garden views. It has flat-screen cable TV, coffee maker, safe and a private bathroom with shower, a hairdryer and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Fan
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Coffee machine
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Fernando (7/5): Descanso - La ubicacion y el trato. La alberca estaba sucia y mencionaron que estaba en tratamiento, pero en 4 dias no quedo.
• Florine (8/5): Hotel très bien pour nos besoins - Hôtel très bien situé, c'est un point fort. Les chambres sont spacieuses. Personnel sympathique. L'hôtel est assez petit mais il convient tout à fait lorsqu'on se balade toute la journée. Chambre un peu vieillissante et literie un peu trop dure. On entend un peu la musique de la 5ème avenue mais c'est raisonnable.
• Anna (8/5): Un lugar agradable - Es un lugar muy bonito y bien ubicado. Además está limpio. Hay naturaleza alrededor lo que lo hace muy agradable y está cerca de la playa y el centro. El internet no funciona muy bien y las instalaciones son simples, pero si buscas un lugar tranquilo que esté al lado del centro es muy adecuado :)
• norma (8/5): Muy bien ubicado y excelente atención por parte del personal - La atención fue excelente y la ubicación es perfecta El elevador no estuvo funcionando durante un tiempo
• Analia (10/5): Es la segunda vez que elijo pasar mi estadía en esta propiedad es fantástica!!! - La atención de los empleados la cercanía a todo Absolutamente mada
• Juana (10/5): - La hospitalidad es muy buena , la limpieza Aveces hay mapaches
• Javier (10/5): -
• Solano Alejandro (10/5): Placentera estancia - Hermoso lugar muy bien ubicado con un personal muy servicial. Muchas gracias Sian Kaan.
• NICOLAS (10/5): Un bon séjour - Noua avons passé une nuit. Tout était correct Rien
• Lukasz (10/5): Polecam - Lokalizacja, wszystko w zasięgu ręki a w samym hotelu cisza i spokój. 20 m od plaży i ta sama odległość do knajp oferujących wszystko. Polecam jak ktoś nie lubi allinclusive Nic
• Rosa (9/5): -
• Kieran (9/5): Very friendly and helpful staff. Fantastic Location. Allowed us to check out late when leaving. - Location was unbeatable. One key for 4 people
• LIDIA (10/5): Placentero - La atencion que te da el personal a cargo, las clases de la mañana y el bonito detalle que tuvieron por el cumpleaños de mi mamá.
• Zelma (10/5): I will recommend this hotel to my friends - The restaurant was closed Maybe the hotel can extend the pool hours.
• Laissa (10/5): -
• Nahely (10/5): Great - Top locatie, ruime en schone kamer, personeel heel aardig
• Marcio Uilian (8/5): - localização excelente, equipe não falava português, mas se comunicavam bem, gostei bastante
• Liv (7/5): Suveränt läge på rofyllt hotell - Fantastiskt läge, trots närheten till 5 Avenida och stranden så var det så lugnt och avkopplande. Fina rum och fräsch pool. Det stod att det inte fanns frukost ändå blev folk serverade frukost på hotellet på morgonen. Svårt för utländska, icke spansktalande gäster som vi då personalen inte kunde engelska. En kille försökte och hjälpte oss bra med Google translate de andra var rätt och slätt otrevliga.
• Sarah (9/5): Parfait pour une escale de quelques nuits ! - Emplacement parfait. A deux pas de la plage et de la 5eme avenue.
• Bogna (8/5): -
• Eleanor (6/5): Great location, tired hotel. - Great location, close to the ferry, bus terminal and 5th avenue area. Staff were lovely too. Unfortunately very small pool, 3 loungers all gone by 10am with very little other space. No yoga or other activities happening (very rare it seems do they occur). The bathrooms also are very old and the beds are very hard and the elevator was out of order. Just felt like a lot to pay for a room without much return! Very busy beach round here as well- hotels take up so much of the space with their loungers.
• Grissell (10/5): - Second time we stay here. Close to quinta avenida and bus station - easy to get to from Cancun airport. Calm and quiet, nice little swimming pool, close to everything. Hope we get to come back and stay longer soon
• GABRIEL JOSE (2/5): -
• Luis (8/5): -
• Guest (10/5): The perfect place in PDC - The location is great and the staff is super kind and always willing to help. Rooms are very clean and the cleaning lady is always nice to decor the bed with nice towel-animals! You can request beach towels as well. Overall, great value for money. The WiFi signal doesn’t reach the rooms properly, but honestly it was a perfect way to disconnect from the everyday life. When we needed to look for information/restaurants/etc we were just going to the common area by the Cenote where the signal was high.
• Ana Carolina (10/5): - Todo, pero sobretodo la ubicación y la atención del personal.
• Peter (8/5): Quiet, comfortable and good value - Quiet despite being in the town centre. Not busy so had private use of the pool Nothing I can think of
• TENZING (7/5): -
• Rimgaile (9/5): Perfect hotel for a few days trip in Playa del Carmen - Perfect location — just a few steps from the beach, the main street, and the ADO station. The hotel is very cozy, clean, and the staff are genuinely friendly. The Wi-Fi in the room was quite slow, but it worked well outside in the yard. We also had an issue with the toilet not flushing, though the staff fixed it quickly. We even had a funny incident where the raccoons living around the hotel stole our bikini from the balcony — thankfully, the friendly staff helped us find it. A small sign advising guests not to leave clothes outside because of these funny raccoons would be helpful :)
• CLAUDIA (9/5): -
• Contreras Cifuentes (10/5): - Su ubicación, cerca de la playa y de la quinta avenida. Camas cómodas, aire acondicionado, nevera. Buen tamaño de la habitación Que no hay servicio de desayuno
• Aurélie (8/5): - Emplacement, propreté, disponibilité et amabilité du personnel Problème permanent de connexion internet. Quand cela fonctionne, ce n'est que pour quelques minutes. Même une opération bancaire depuis son téléphone est difficilement réalisable tant la connexion est mauvaise. C'est le seul point négatif de cet hôtel. Petit conseil aussi : le toit terrasse devrait être rafraîchi et exploité !
• Erika (9/5): -
• Guillermina (10/5): Excelente - Todo, es muy lindo, el personal personal muy agradable y atentos. Muy limpio y muy cerca a todo, amamos la piscina y el cenote Me gusto todo
• Tejas (10/5): Thanks for the stay, really enjoyed. - I really liked the stay at the property and the location. The staff and the owner is extremely polite and helpful. The property is nicely located, near the beach, the money exchange and right by the 5th avenue. NA
• Belen (10/5): - Fueron encantadores. Nos ayudaron e informaron de todo lo que necesitamos para disfrutar de los dias. El hotel me encanto y esta en un lugar perfecto para nosotros.Sin duda regresamos a mismo hotel si volvemos a Playa del Carmen
• Maria (10/5): Muy buena - La ubicación muy buena cerca de todo el comercio y la playa. La alberca podría ser más grande.
• Maria Mercedes (9/5): Muy bueno - La limpieza del lugar fue excelente. La amabilidad de las personas en el lugar, en todo momento te apoyaban si lo necesitabas, incluso nos prestaron plancha para nuestra ropa. Las instalaciones en relación a calidad-precio son bastantes buenas. Algo que olvidé preguntar durante mi estancia fue respecto a los desayunos, tal vez sería una oportunidad el que los ofrecieran a la llegada en caso de tener el servicio.
• Neil John (8/5): Great value hotel in downtown PDC - Great location just off 5th Ave and the beach but quiet and peaceful for such a central location. Nice swimming pool in the sun. Large room with huge bed Toilet had difficulty flushing
• Dianne (8/5): - The location was good, the staff were friendly and the room was clean. The bed was really hard and the toilet wouldn't flush.
• Claudia (8/5): recomendable - no incluye desayuno. La ubicación es exelente ,esta a pasos de la quinta es un hotel pequeñito, pero todo muy bien
• MONICA (10/5): -
• Gabriela (9/5): - Excelente ubicación y limpieza Falta incluir desayuno
• Mario H (10/5): Cómodo y bien atendido. - Sus cómodas instalaciones y cercanía a todo en Playa son dignas de destacar. Todo fue muy acogedor.
• Astrid (8/5): comfortable stat - location is good rooms are spacious staff are okay no free breakfast
• Carlos (10/5): -
• Ignacio Luis (10/5): Ubicación excelente. Confort - La ubicación, a escasos metros de la playa, parque de fundadores y quinta avenida. El hotel y sus instalaciones, jardín muy cuidado, alberca super agradable y habitación muy confortable. Nada
• Farfan (8/5): - La ubicacion y atencion No tirar papel en inodoros
• Sandra Iveth (10/5): - Ubicación, instalaciones, la amabilidad del personal y la atención, un lugar cómodo y tranquilo para pasear y regresar a descansar. 10 de 10 Excelente
• Marco (7/5): 🦝🦝🦝 - Struttura carina vicinissima al centro ma fuori dal caos, piccolo cenote naturale all’interno dell’hotel con bellissima famiglia di procioni libera :) Buon rapporto qualità prezzo Arredamento/camere un po’ datate da rimodernare
• Alex (9/5): Experiencia de vida - La habitación. El paisaje trasero
• Desiree (10/5): Muy buen alojamiento - Localización, limpieza, amplitud, piscina. Todo fue perfecto.
• Calvin (10/5): A wonderful, welcoming, central, family owned hotel. - Very good location. Easy to walk to from bus station, just around the corner. Great for 5th avenue, but not on it, so much quieter. Brilliant, welcoming staff. Nothing!
• Grissell (10/5): Great little hotel in Playa del Carmen - The location is wonderful! Easy to get to from the bus station, two steps away from the beach and close to lots of restaurants, bars and shops. The swimming pool is clean and we had it to ourselves. The room is spacious, with good AC and comfortable beds. The staff were very friendly. We liked everything about this little hotel and I hope we get to go back one day.
• Elias (8/5): Very good - Perfectly located, close to everything. The mattress was really hard and uncomfortable.
• Orla (9/5): A gem of a place! - This place is an absolute gem. It's surroundings are stunning! FANTASTIC location and wonderful staff! The WiFi!
• Sparkes (10/5): Exceptional - Great location it was about a 5 minute walk from the Ado bus station .The rooms were clean this place was a little paradise close to everything in the main area of Playa .These staff was nice I would stay there again.
• Chiehte (6/5): I - The location is very closed to ferry terminal and 5th Ave, which is super easy to access most of popular restaurants and stores. It is cozy place No electric water kettle, and public water is too far from rooms. The room we stayed even had no water at our last night. The front desk is not 24 hrs, the front desk lady can not speak English after 8pm and fortunately she help us to move to a new room to address the the no water issue
• Cynthia (8/5): Very good -
• John (9/5): Superb -
• Jimena (7/5): Good - Good hotel in a great location in the center of town. A bit old and in need of a refreshment, but it had just what we needed. There was construction work in the rooms around and above when we were there.
• Mario (10/5): We stayed for 6 nights and we truly enjoyed our stay, everyone in the staff was very polite and attentive. - Clean, friendly staff and close to everything.
• Michelle (7/5): Could have been perfect but no TV. - Everything except our tv went out after 5 minutes and no help from reception bc the technician is only there from 7-3, but check in was at 3. Tv didn't work.
• Michelle (10/5): Amazing clean hotel with lovely gardens and rooftop. Good location also! - Best hotel, the room was phenomenally clean, the room attendant deserves a raise, as the service was 10/10 and made our experience even better. The rooftop is so nice and you get an amazing view of the ocean, and the fairy lights are a nice touch. Tip for hotel, to add more chairs and tables on rooftop perhaps? As it is an amazing rooftop.
• Karlos (10/5): Exceptional -
• Anna (9/5): Superb -
• Ekaterina (10/5): Exceptional -
• Bernardo (10/5): Exceptional -
• Maor (9/5): Superb -
• Alejandro (8/5): Was very good experience - Location was great, clean, not expensive and staff were super polite and helpful. Thank you Nothing really to dislike.
• Ryan (10/5): Excellente ! -
• Gustavo (9/5): Superb -
• Steven (8/5): Very good -
• Mira (9/5): Superb -
• Dominic (9/5): Superb -
• Dnalford (9/5): Wonderful hotel in Playa Del Carmen, highly recommended - Very well run hotel close to the beach. It even has its own cenote with interesting animals running around Spotless and clean Good aircon It was close to the action in playa but also quiet. Beach towels Nice pool Wifi was a bit patchy
• Jessica (8/5): Very good -
• Prieto (10/5): Exceptional -
• Joel (10/5): Great value for your money in great location - Close to the beach and to the Main Street 5ta Avenida Mattress wasn’t comfortable, if you suffer from back pain you are not going to enjoy sleeping there if you go for longer than 4 days
• John (10/5): Exceptional -
• Santis (10/5): Amazing hotel with the wonderful atmosphere and location! - Amazing hotel, with the amazing service, thank you ladies from the reception!❤️ wonderful location and atmosphere in the hotel. The hotel is located 50 meters from the beach and next to the 5th Avenue (touristic street, with the shops and restaurants) ADO bus station is located 100-150 metres away from the hotel. Clean and huge rooms, very nice garden, private and clean pool. Terrace with the wonderful view to the Caribbean Sea, where you can enjoy sunrise views. Stuff is really helpful and nice to all the guests. We enjoyed a lot that time that we spent in the hotel, thank you one more time.
• Diego (10/5): Exceptional - The location Everything was good
• Inano (8/5): It’s was nice. - The staff, the cleanliness and the beds. It’s convenient if you want to be next to main tourist streets, but not too close so as to be keep awake by the nightclubs. Was a bit noisy from a utility room and garden machinery when we wanted to sit quietly by the pool.
• Rosemary (10/5): Exceptional - Everything Location Room was clean, beds were comfortable Huge shower Coffee in the room Rooftop..view Friendly staff Loved all of it However, I would have appreciated loungers on the rooftop patio
• Victoria (8/5): Great little place for an overnight stay! Very central! - Great rooms and location No wifi in room
• Lisa (9/5): Superb - Location was perfect and staff was amazing. Will definitely stay again. Pool wasn’t the best. Beds really firm.
• Riccardo (10/5): Thanks a lot for everything!!! - Perfect! Nothing
• Valentina (7/5): Amazing staff, great cleanness, but significantly outdated. - The best part is the location. The hotel is close to the main public beach, which was very crowded. It is a two-minute walk from the bus station, ferry, and shopping. The whole place was very clean, and the staff was always polite and helpful. Poor to no amenities. The pool is more of a decorative pond with a total of four sunbeds. The sundeck looked neglected and nothing like the photos. At first, we got a very dark and unpleasant room on the second floor. Luckily we were moved to the fourth because there was no hot water in our room on the evening we arrived. Moving significantly improved our stay, however, the bathrooms need urgent renovation. Showering, flushing, and even washing hands was an ordeal, as the water pressure was almost nonexistent, and the water itself smelled dirty. And of course, no wifi except for the common areas.
• Caryn (8/5): Very good - There was no breakfast. Our biggest complaint was actually the fact that my husband drank the coffee in the room when we arrived, and they wouldn’t give us an extra pack for the morning, and when we saw the coffee station by the reception in the morning they didn’t allow us to have any. Accommodating us with coffee would have been a small price to pay to make the stay more enjoyable. We had to park quite a distance away, but we were prepared for this.
• Julian (10/5): Great stay and superb location. - Great location, one minute from the beach and shops, bars, etc Staff were all very friendly and helpful. Room was well serviced daily..Excellent value,. Would recommend. There were two of us but only received one door key.
• Brian (10/5): Very friendly staff - Close to 5th and the beach No food - didn't know we could preorder the food
• Reda (9/5): Superb -
• Evren (7/5): Not worth staying more than a day! - Location close to 5th avenue and ado bus stop. Friendly staff. Old hotel. Poorly cleaned bathroom. (We did not even shower that day). We were fooled by rating. We expected more.
• Yanyi (7/5): The bath and toilet are in need of urgent renovation - Public area is comfortable and the cenote is cool (just needs some upkeep). It was nice to see fruit trees with fruits on. The swimming pool was nice and clean but too cold. Room was clean and comfortable. The bathroom is a whole different world to the rest of the resort. The shower is extremely outdated and worn down (moldy, smelly, rusty, paint peeling and inhabited by tons of insects). The toilet’s blush button is rusty and very hard to press. In addition, WiFi is non-existent. Rooftop terrace looks abandoned with lack of maintenance and furnishing.
• Willie (10/5): Exceptional - Nelly at the front desk was very helpful. The location was right in the middle of town, close to the beach, but surprisingly quiet.
• Mariya (10/5): Exceptional - The room was extremely clean and pretty. The staff were so friendly and sweet and the hotel is right next to the beach and it's close to everything. We are very pleased with this and we definitely recommend.
• Emma (7/5): Good -
• Thomas (10/5): Exceptional -
• Glenn (9/5): Great stay! - Good Shower, bed was good and location was perfect. Close to ADO busstop and we could still arrive late. Good helping staff! It was a bit noisy with the music from the surrounding café's but that is what you get when you want to be close to the busy places.
• Kurtis (10/5): Exceptional -

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