Hostal B&B Coastal Natales
Location: 587 Aurelio Rozas Arancibia, Puerto Natales, cl
Star Rating: 8.8 Stars
Property Type: Guest houses
About this Property
Convenient Location
Located just a short distance from Puerto Natales Bus Station and other key attractions, Hostal B&B Coastal Natales offers a prime location for travelers to explore the city.
Comfortable Accommodation
With family rooms and cozy units equipped with essential amenities like bed linen and towels, guests can enjoy a comfortable stay at our guest house.
Delicious Breakfast and Tours
Start your day right with a continental breakfast offering a variety of options. Additionally, explore the neighborhood with available sightseeing tours for a memorable experience.
Experience convenience, comfort, and great hospitality at Hostal B&B Coastal Natales - book now for an unforgettable stay!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 10:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Tour desk
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Television in common areas
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Double Room with Private Bathroom
The double room's kitchenette, which features kitchenware and a microwave, is available for cooking and storing food. The double room provides a dining area and heating, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Single Room
The single room offers a dining area, heating, as well as a shared bathroom boasting a hairdryer. The single room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Heating
- Dining area
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Double Room
The double room's kitchenette, which features kitchenware and a microwave, is available for cooking and storing food. The double room provides a dining area and a wardrobe, as well as a shared bathroom featuring a hairdryer. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Heating
- Dining area
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Queen Room
The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The double room offers a dining area and heating, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Standard Double Room
The double room offers a dining area and a wardrobe, as well as a shared bathroom boasting a hairdryer. The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The double room features heating. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Large Double Room
The double room features a dining area and a wardrobe, as well as a shared bathroom boasting a hairdryer. The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. This double room provides heating and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Large Double Room
The double room offers a dining area, heating, as well as a private bathroom featuring a hairdryer. The double room's kitchenette, which features kitchenware and a microwave, is available for cooking and storing food. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Dining area
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Double Room with Private Bathroom
The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The double room offers a dining area and a wardrobe, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Heating
- Dining area
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Standard Double Room
The double room features a dining area and a wardrobe, as well as a private bathroom boasting a hairdryer. The double room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The double room offers heating. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Kitchenette
- Microwave
- Private bathroom
- Heating
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
-
Single Room
The single room features a dining area, a wardrobe, as well as a shared bathroom boasting a hairdryer. The single room's kitchenette, which has kitchenware and a microwave, is available for cooking and storing food. The single room offers heating. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Heating
- Dining area
- Electric kettle
- Wardrobe or closet
- Toaster
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
Guest Reviews
- Daniel (10/5): - Lugar súper tranquilo..ideal para descansar y desconectar, aislado lo suficiente como para poder caminar a la zona de restaurantes y centro en general Nada... lugar limpio y asequible
- Uriel Mangeon Ramos (9/5): - Location
Staff
Kitchen utilities
Free water
They offer coffee, and oats
- Luiz Henrique (8/5): -
- akira (10/5): -
- Miguel (8/5): -
- Erika Isabel (10/5): - Personal amable Cocina con cierre muy temprano
- Leslie (10/5): Muy acogedor - Todo, muy acogedor el lugar y cómodo.
Un amor María José y su papá
- anna (8/5): -
- Hoang Phuc (10/5): Perfect spot for budgeted travellers - The hostel has amazing waterflow and ample amount of hot water. Also, the room was very clean. Heat was sufficient to keep you warm during the cold winter.
I arrived at 3am due to a flight delay but the hostel was empathetic and gave me clear instructions for the check-in procedures. None
- De Oliveira Jr. (10/5): -
- De Oliveira Jr. (10/5): -
- Anne-Laure (10/5): Wonderful people - Les gens sont adorables Rien
- Marcelo (10/5): Excelente 👌 - La cocina y la calefacción. No tenía tv la habitación.
- maria (10/5): -
- Johannes (10/5): -
- Marcelo (9/5): - La cocina y la amabilidad de los dueños. Las piezas individuales no tenían tv.
- Julia (10/5): -
- Fran (9/5): - Lovely family run establishment - very friendly and helpful Very agitated dog outside - didn’t actually have trouble with it but it worried us a bit
- Edison (10/5): Cómodo lugar, totalmente recomendado - Limpieza, amabilidad del personal, comodidad de la habitación, el agua caliente, que contará con app la televisión y wifi Todo ok
- Luis (10/5): Un lugar muy cómodo y cálido - La calefacción, y la ropa de cama En el nombre del hostal dice B & B Pero no incluye desayuno
- Maria paz (10/5): Excelente lugar me senti muy comoda y segura, se lo recomiendo a todas las mujeres que viajen solas. - Me gusto mucho que sea muy centrico, pude ir caminando a todos lados.
- Henk (8/5): Het was een aangenaam verblijf - Het was er warm, alles was schoon en netjes. Als je de host nodig had kon je ze appen en stonden ze er binnen no time Het is soms onduidelijk wanneer de receptie bemand is en wanneer niet
- Akiho (10/5): - バスルーム付き個室に宿泊しました。
清潔でホテル内、部屋内暖かい。
無料の水、お湯、紅茶などあり。
カード払い可能。
近くに小さな食料品店あります。
ヘアドライヤーあり。
タオルあり。
枕元にコンセントあり。
お湯、水圧問題なし。
従業員は親切。 セントロまでは少し歩くが許容範囲
バスターミナルまでは遠いでuber推進。
- Bailey (10/5): -
- Noam (10/5): - Rooms are warm and cosy. Showers are clean. Staff is nice and helpful Nothing
- Martin (10/5): -
- Joelle (5/5): Ok room for an affordable price but not very centrally located and strange smell in the bathroom. - Comfy and quiet. Weird smell in the bathroom.
- Morgan (9/5): - Nice place very helpful staff. Room was comfortable and clean and had our bathroom round the corner which was really nice. Only stayed one night but kept our bags while we were in Torres del Paine for not much. A little loud at night, there seemed to be an employee on the night shift who was on his phone on loud speaker from about 5am.
- francois (10/5): -
- Carolina (10/5): -
- KIM (8/5): -
- Felipe (10/5): Precaución - La cordialidad de la anfitriona El desnivel al ingresar a la habitación y el baño. En la noche hay que estar atento de No resfalarse. Sería bueno indicar con una huincha reflectante para indicar al pasajero.
- OM PRAKASH (10/5): -
- runbryanrun (1/5): Avoid this place! Most staff are unprofessional, extremely rude, and picky about customers! - This is a review from someone who checked in, but had the reservation canceled unilaterally and without communication by the hostal, for a nonsensical reason.
Lessons for future guests:
We need to understand the local accommodation regulations beforehand, including tax exempt policies. Don't expect hotel staff to be basically professional.
Don't stay in unprofessional hotels.
Don't make hotel staff get upset, otherwise they might do anything.
In contrast, the receptionist, Sofia, was patient and polite.
Assuming the hostal owner is professional and polite (although it's difficult to see any shared virtues between the sisters in her sister that I've met in person).
Assuming the room's soundproofing is perfect (I was kicked out a few hours after checking in. Otherwise I really wanted to experience a perfect soundproofing system). During check-in, the so-called receptionist/cleaner didn't inform me that foreign travelers are exempt from VAT. She even didn't know how much I should be charged, and was constantly contacting others on her phone.
After I swiped my credit card to pay for Chilean pesos at the POS machine, I realized myself that no VAT was required when paying in US dollars. The receptionist/cleaner once again exposed her unprofessionalism, not knowing how to cancel the original transaction on the POS machine, and then swipe the card again with the correct amount in US dollars.
One hour later, the real receptionist, Sofia, and the owner's sister arrived. Regarding the "cancel POS machine transaction and then swipe the card again" operation, she first claimed to be very experienced, and that it was not difficult at all; then she came up with a bunch of absurd excuses to cover up her unprofessionalism. She never managed to complete the operation and wasted several hours of my time. Then, instead of apologizing, she accused me of interfering their work, not following her ridiculous rules during my stay, and threatened to call the police.
I waited in vain for the police, so I went to the police station to file a report myself. During this time, the owner's sister called: she had unilaterally canceled my check-in and allowed other guests to check in, telling me to return to the hostal to collect my luggage.
When I returned to the hostal, I found someone had entered my room without permission, taken my luggage, and thrown it on the lobby floor.
The hostal only agreed to refund the amount excluding VAT, and only in cash (I paid by credit card). They told me to handle the remaining VAT myself through Booking.com. The whole process was unreasonable and illegal in terms of both the amount and the payment method.
- Rolando Haenggi (7/5): -
- Emanuel (6/5): - Pieza
Amplia y cómoda El olor a desagüe del baño.
- Reinhard (9/5): Bei meinem nächsten Aufenthalt in Puerto Natales werde ich wieder diese Adresse buchen. - Die Flexibilität beim einchecken. Die Lage nahe an der Malleghanstrasse (dafür sind es 20 Minuten zu Fuss zum Busbahnhof). Das sehr freundliche Personal. ./.
- Ming (7/5): It is good for value - The kitchen is nice and clean. Very easy to use.
- Tugcenur (10/5): -
- K (10/5): -
- Peter (7/5): -
- Tijmen (9/5): -
- Shira (10/5): A perfect stay - The place is amazing! The staff are super helpful, helped us to get ready for Torres del Paine and get as much info as possible. Ordered a taxi for us in a very good price.
They also have a luggage storage and it’s super cheap.
Felt like home away from home! Nothing!
- Justine (7/5): -
- silvano (10/5): - Hostal vicino al centro e all' imbarco per Puerto Mott. È possibile prenotare tour attraverso la loro reception. Nulla
- Jasmine (9/5): Great, clean, friendly bnb with shared kitchen - Family run accommodation, friendly and helpful. Location is quiet and walking distance to main center. I like that there’s a fully equipped kitchen for sharing. Very clean, and can see the detail and care put into the house. The bathroom in my room had a smell that was not pleasant but leaving the window in the bathroom open helps.
- Paulo (7/5): - Hostel com cozinha e sala estando sempre limpo. Isolamento sonoro quase não existente. A cama não sendo desconfortável poderia ser mais confortável.
- Lorraine (9/5): Great Hostel with good facilities. - Great location and good facilities and very clean. Helpful staff and good price. Easy to walk to everything and near boarding area for boats. Wish we had paid a little more and booked a non bunk bed room as would have been worth it at our age!!
- Amandine (10/5): -
- Amandine (10/5): -
- diana (10/5): - Cute little place, great for short term stay.
- Rita (8/5): Sehr ruhig, Zimmer sind gut, alles sauber. - Sehr ruhig, alles sauber und ordentlich. Empfang ist nur nach Bedarf besetzt.
- Diego (10/5): Excelente estadía - Las instalaciones, lo central y la simpatía del personal El retiro de la basura
- Jorge (10/5): -
- Ben (10/5): - This is a very clean and tidy family-fun guesthouse on a quiet street. The staff were helpful and I enjoyed my stay.
- Casilda (9/5): - La atención de la gente que trabaja allí perfecta. Muy amables y facilitando todo. Está un poco separado del centro pero a 10 minutos andando. Zona sin ruido. Baño muy limpio.
- Mauro (7/5): -
- Daniela_torresy (8/5): - El personal siempre fue muy amable y cuando tuvimos un problema con la puerta del baño (se abría aunque estuviera con llave) ellos lo solucionaron rápidamente. Creí que incluía algo de desayuno por las fotos y comentarios que leí, pero no es así.
- Alies (9/5): Prima hostel, schoon, aardige behulpzame mensen. - Lieve mensen, heel behulpzaam. Ik moest onverwacht langer blijven. Voelde als een thuis ver weg van huis.
- Jaime (10/5): - Es un hostal bastante cómodo y con personal muy disponible a responder dudas y a ayudarte.
Está ubicado en un sector tranquilo. No es un gran problema pero se escuchan los ruidos entre las habitaciones, por lo que se escucha cuando las personas hablan o se mueven.
- Brooke (10/5): - Perfect stay, slightly out of town, but not far. Tea and coffee available, amazing staff, kitchen to use, great shower, perfect!
- Caroline (10/5): By the sea in Patagonia - Perfect location super clean warm & cosy helpful staff Thamks for a wonderful stay
- Deirdre (7/5): Comfortable stay - Friendly staff, clean facilities Long way from station and town compared to most. Decor a little tired.
- Enrique (10/5): - Nos encanto el alojamiento, todo muy limpio y muy cerca del centro y la costanera. Sus dueños muy amables y preocupados que todo este bien. La pasamos genial y esperamos volver. Gracias Maria Jose Todo excelente
- Johannes (9/5): - Sehr nettes Hostal mit freundlichen Mitarbeitenden, einer ruhigen Lage recht nahe am Wasser und einer brauchbaren Küche und sogar einem eigenen Bad draußen auf dem Gang. Man hat total seine Ruhe. Es ist wirklich ziemlich hellhörig, gerade wenn spät abends noch Gäste nicht sonderlich leise nach Hause kamen.
- Anna (9/5): -
- Anna (9/5): -
- Jan (9/5): -
- Blanca (10/5): Recomanable! - Alojamiento muy limpio, con cocina comoda y equipada. Un poco alejado del centro.
- Karsten (8/5): - Friendly staff, nice room. Very good considering the price It was pretty noisy in the room (e.g. from the wind) and the common room has no natural light.
- Carla (10/5): - Excelente el hotel y el personal
- catherine (8/5): -
- Jacek (9/5): Nice hostel with friendly atmosphere. - Very friendly atmosfer. Responding quickly and professionally.
- Geralda (10/5): - Very friendly people, Kitchen was good. Always supporting.
- Lucie (9/5): -
- Hanna (8/5): - Heating was super fast. You can hear everything from the other rooms, and as some people leave very early to the excursions, our sleep was not long enough.
- Constanza (10/5): -
- Le Cam (5/5): Personnel adorable mais l’isolation entre les chambres est très mauvaise. - Le personnel est adorable et la vue jolie. Les murs sont de très mauvaise qualité et donc les chambres sont très bruyantes. L’équipement est rudimentaire.
- THIERRY (9/5): -
- Victor (9/5): Muy bien lugar! Y con estacionamiento para moto!!! - Era muy limpio y tranquilo Algunos huéspedes hablan muy fuerte en el pasillo
- Joep (6/5): -
- Javiera (9/5): -
- Pabon (10/5): -
- Hélène (9/5): -
- Anna (9/5): It was a very nice stay, I would definitely book it again. -
- Bryan Caminante (8/5): A pleasant budget option just outside the town center - staff were very friendly, although not always physically at the property. for the price, these are great rooms - not super big, but clean, and the kitchen area is well-equipped no breakfast, but honestly, that's better than a bad breakfast (!). The house is a little bit away from the center of town in a completely residential area (most of the town is residential, but on this street, there are no businesses). Because of this, it's quiet, and at night, the barking/fighting/(playing?) dogs of the neighborhood made sleeping more difficult than it should be in a town as sleepy as Puerto Natales
- Marja (8/5): Fijn verblijf gehad! - Uitstekende kamer met badkamer. De eigenaar heeft mij prima geassisteerd bij het bestellen van een vroege taxi, toen ik geen contact kon krijgen met de taxicentrale de avond daarvoor. Eigenlijk niets
- Anna (9/5): -
- Joep (6/5): -
- Mario (9/5): Ostello fantastico a Puerto Natales. - Proprietario fantastico. Gentile e disponibile per qualunque necessità avessimo. Stanza grande e calda. Posizione in una zona molto tranquilla. Ostello in cui regna la tranquillità. Nulla.
- Anna (9/5): - Pulizia e bagno nuovo, personale molto disponibile, prezzo buono Semplice, posizione non centrale
- Markus (10/5): - Super Unterkunft. Sehr sauber und geräumig. Es war alles vorhanden. Die Lage war etwas abseits der Stadt, dafür direkt am Naturschutzgebiet.
Super netter Vermieter!
- bouchra (8/5): -
- Gary (7/5): -
- Jesus Alejandro (10/5): Excelente hostal - Sus instalaciones
- Seo (9/5): -
- Norbert (9/5): - Saubere Zimmer und auch der Aufenthaltsraum Ich dachte bei B&B gibt es ein Frühstück leider nicht aber aber Tee Kaffee und Wasser gab es
- Wilclan (8/5): -
- Tim (6/5): -
- Ram (10/5): -
Photos