juSTa MG Road, Bangalore

Location: No. 21/14, Craig Park Layout, MG Road, Behind Oriental Bank of Commerce, Bangalore, in

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 12:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Concierge service
• Allergy-free room
• Kid meals
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Invoice provided
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• Superior Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Room

  The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• Premium Room

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

Guest Reviews

• Armeet (1/5): -
• Satyaki (10/5): -
• Venkatachalapathi (8/5): -
• Milton (3/5): Poor -
• Kanwar (5/5): Average stay - Location and breakfast Unhygienic, not clean, poor facility. Room was supposed to sleep 4 but single double bed only, hotel didn't provide any additional mattress, I had to pay for the mattress.
• Rajaram (1/5): Bad - The floor was damaged and the hot water wasn't coming.
• Jobies (6/5): Pleasant -
• Venugopal (10/5): Exceptional -
• Rishabh (3/5): Horrible - NA The property is not well maintained now. The photos and actual rooms differ. The geyser didnt work and food was no longer all that great.
• Shantala (9/5): Superb -
• Chidamber (2/5): Very poor -
• Carol (4/5): OK location near to metro but there are better places to stay in Bengaluru - Hotel was quite dirty. Staff were pleasant but hotel was not professionally run. Breakfast was not great. Could have been cleaner.
• Jithin (10/5): Exceptional -
• Syndicate (1/5): Bad - Good breakfast.loction nice area.
• Anthea (9/5): Comfortable and enjoyable accommodation - Small hotel with helpful and friendly staff. On a side street that is quite and easy to access. Close to interesting shopping strip.
• Maureen (10/5): Exceptional -
• Sakthi (9/5): Superb - Courteous staff at Justa MG—very kind and helpful! 🙌 Late check-in was accommodated smoothly. The property is conveniently located near Trinity Metro Station on MG Road. Though the room was compact, the service was excellent. Perfect location with easy access to MG Road! ⭐⭐⭐⭐⭐ Photos of the room were not accurate; the sofa was not available. and bit compact. Little mosquitos were there. However, they provided a solution for it.
• Sharyn (8/5): Very good - What we like about it was we got an early check in. And they couldn't of been more helpful. We had bicycles and they stored them and help us with washing them etc.
• Johannes (8/5): Very good -
• Gupta (7/5): Plz change Internet facility and vendor I shall not stay next here if this issue persists - Location and coziness Internet issues
• Ramchandra (5/5): Great location; average property with sincere staff trying to make amends - 1. Location. 2. Location. 3. Location. I have written it thrice on purpose. 4. Staff mostly was mostly having a helping mindset. They would offer to correct/fix things and mostly succeed in doing so. 5. Room service was quick and effective. 1. Overall, the property has a run down feel compared to two years ago when I had stayed and liked the property. Broken, chipped bits or fittings that do not function smoothly add to this feeling. Example - shower curtain rails which remind you that there once was a curtain and now there is a free passage from which the water can and does spill into the dry area of the bathroom. 2. Room key card did not work, they knew it and yet tried to pass that off as normal. Time and interventions wasted in addressing this. 3. No information given about WiFi. 4. Uneven steps from ground to the first floor. 5. Breakfast is decent but information about live counters was not given. 6. Hot water seems to be available only during morning hours. My complaint in this regard was not addressed.
• Ifthiz (8/5): Very good -
• Mohammed (9/5): Superb -
• Arun (7/5): Good -
• Vishwanath (9/5): It was nice - Breakfast was really great 👍👍 Maintenance personnel entered the room without knocking
• Justine (8/5): Overall it was very good, however I am waiting on a refund as I overpaid. - The bed was excellent as were the staff. Room service and food quality excellent Shower not always hot
• Chetan (7/5): 2 days at hotel - Staff and attention Can do more for room seat abd wifi
• Suvendu (9/5): Superb - Great breakfast served hot, enjoy the stay whenever I travel to Bangalore. Fantastic location, well connected and proximity to Metro station is a bonus. Strongly recommend business travelers to stay here. all is well, so far so good.
• Suvendu (10/5): great stay on MG Rd, Value for money. - great location, metro connectivity is a bonus
• Anjali (10/5): Exceptional - The location was amazing and the hotel facilities were just on point. The room was not spacious but accomodative enough even for 3 people. Sometime the room could feel little claustrophobic since the natural light coming in was very less.
• Neels (7/5): Good -
• प्रदीप (10/5): Exceptional -
• Mahantesh (8/5): Very good -
• Cupbrdundrthestairs (5/5): Passable - The location was fabulous The front office staff is lethargic and very slow to respond . The hotel's cleanliness leaves much to be desired.
• Sahana (9/5): Superb -
• Anonymous (7/5): Good -
• Dwaitin (6/5): Pleasant -
• Manish (7/5): Good -
• Manish (7/5): Good -
• Sagare (1/5): Bad -
• Hemang (7/5): Good -
• Nathalie (1/5): avoid this unwelcoming and poorly managed place - staff unprofessional, unwelcoming, cockroach, bad synthetic smell. I had to change the room because the flush did not work, had to call the reception for towels in the bathroom because they forget about it. and they make pay more than what I was supposed to. Worst experience in India so far.
• Chaturvedi (8/5): Very good -
• Samraj (9/5): Superb -
• Anwar (3/5): Poor - Front desk person behaved rudely
• Gaurav (5/5): Ok for 1night ,, - It's located in Central part Rooms are so untidy, messed and old furniture
• Ashishtripathi (8/5): Very good -
• Biju (8/5): Very good -
• Naaz (10/5): Exceptional -
• Raghavendra (1/5): Bad - Nothing to sat Not satisfied
• Skariya (4/5): Disappointing -
• Umesh (3/5): JusTa deluxe disappointing. - Staff were friendly and courteous. However the property not maintained well. Disappointing to smell cocroach chemical everywhere . Cupboard is damaged and outdated amenities, bathroom were had blockage on the first day then the staff came to fix it. Although we requested a deluxe room the room we got
• Bhatia (5/5): Passable -
• Rohit (8/5): Very good -
• Nagarajan (7/5): Good location - easily accessible and with friendly staff - Location in heart of city . Easy access from several parts of the city. Clean place Had to change rooms as the first room A/C wasn't functioning properly
• Yash (9/5): Superb -
• Ravi (5/5): Passable -
• Amonker (8/5): Very good -
• Km (1/5): Avoid staying here - Hotel is shabby. crumbling infrastructure, unprofessional staff, below average food.
• Devesh (5/5): Passable -
• Noor (10/5): a close central location to Brigade road. - the breakfasts are great. the cleanliness of sheets, towels, sofa
• Ifthiz (9/5): Superb -
• Sudheesh (1/5): Bad - nothing location and service
• Avathi (10/5): Exceptional -
• Rahul (10/5): Exceptional - location value for money good staffs my family enjoyed the stay ... n metro access was just so close n was convenient for us.. everything was good but we felt they must have placed 1 mirror was dressing in the room .. mirror was only in the bathroom .. rest all was ok.. I want the management to place a dressing table with mirror inside the room ...
• Indigoyogi (5/5): Passable - Hotel staff who assisted me for the room facility was very kind and helpful. A large group of other guests were talking too loud outside of their rooms until after midnight and it disturbed my sleep. It's too bad that the hotel manager could not do anything about it.
• Prithvi (1/5): JuSTa, A WasTEa - Humble staff who understands guest needs but unable to provide solutions and service I booked this place for a stay with my gf as we were meeting after 6 months. i came from Dubai and she came from Jaipur. firstly the location on map took me to another Justa and not that i booked. that receptionist was busy on his phone rather helping me with proper direction. the address says behind oriantel bank. but there is no such bank in that area. after some Hassel i land in the right hotel. receptionist was fast to check me in. however the Air conditioner never worked all night. we had to sleep without duvet with fan on. due to fan i caught cold. next morning i complained to receptionist and went out on shopping. again second night the air conditioner never worked. to acid the fan i slept on the floor. same night i was furious with the r ception team they tried to fix the ac but failed. 3rd night i warned them that i need ac what ever the case may be. and finally our 3rd and last night had AC. but due to this our first two days was disgusting since we could never cuddle, bond and share love. the hot temperature almost costed our relationship where we would break up with each other. due to ac not working we started arguing with each other. displaying uneasyness against each other etc. Me n my Gf we not talking to each other by 3rd day and i didn't even see her to the airport we didn't talk for almost a week post check out. this hotel is run by un professional management and have no sence of creating unique and memorable experiences. in my life i stayed in thousands of hotels and travelled 27 countries. i never imagined that a bad hotel room can cost a couple their years of relationship. also i booked for 3 nights with breakfast but first day when i went for breakfast and first tried to taste the juice. the pineapple juice was water infused with 10 percent of pineapple juice. very basis idly, wada.chutney, toast etc. we never ate a single breakfast here. I'll never visit this hotel ever nor i shall recommend.
• Sharma (3/5): Will think twice before visiting justa again - Room service ,house keeping, very poor most staff inbehvdifferent in attitude Behaviour
• Pradeep (5/5): Passable -
• Kapil (8/5): Very good -
• Ashishtripathi (8/5): Its very close to metro, shopping areas can be walked to, good peaceful locality. - location, service, staff, very good.
• Saras (1/5): DON’T STAY !! - This property did not meet my expectations. The property appeared to be a good property while booking, but when I reached the property, the property was pretty small than the pictures, the room was supremely over prized, the bathroom had zero amenities, the room has zero amenities, the room was untidy, the bathroom fittings were coming out, the sofa pillows were torn, the bed pillows looked dirty, the ceiling was leaking.. Overall, I would not recommend anyone to stay here. I didn’t like anything about this hotel. In other cities for ₹6500. You can sometimes get a room in a five-star hotel with all the luxurious amenities, whereas this hotel gives you nothing.
• Sethuraman (8/5): Very good -
• William (8/5): I travel to Bangalore often and choose this property because my elderly mother lives close by. - The housekeeping staff were amazing. They made our stay very comfortable and homey. 5 stars to them When I reached the hotel - my room was not reserved. I reached quite late from Malaysia and was tired. They didn’t seem to know what to do. After some messing around I was relocated to another of their properties about 1 km away for the night. I paid the Auto to get there. The manager at this property followed up with me the next morning and organised to get me back to MG road property. I did call your customer service Centre, and I’m sorry to say they were not helpful at all. It all worked out, they upgraded my room. BUT arriving after a long international flight I did not go to hear that the hotel was full and my booking was not registered. Very disappointing.
• Rohil (10/5): Exceptional -
• Aiyappa (6/5): It's central & convenient. - Location & the breakfast Cleanliness clearly not up to the mark, Ac wasn't really there, switches weren't working
• Anonymous (9/5): Superb -
• Pruthviraj (9/5): Superb -
• Stevenson (9/5): Superb -
• Mon (7/5): Good - I like the fact that the hotel is centrally located, nearby MG road. We also loved the view we had from our room. The bedroom and bathrooms were quite spacious and had all amenities we needed. The rooms felt old and a bit molded since the paintings were coming off in some corners. In some areas, it seems like there was leakage on the ceiling which gave a damp feeling inside the rooms. We spotted some mini cockroaches in the rooms, not very unusual in India but still, renovation and more cleanliness are needed.
• Sanjay (7/5): Good -
• Marwa (4/5): Awful experience - Only the staff were helpful and responsive. - Everything was awful, the room was full of insects and bugs, and the bed was not comfortable with a very bad smell and bugs. - The bathroom was not clean - The first day, I had an issue of not having water in the tap of the bathroom but they fixed it - The breakfast was awful, and utensils were not clean.
• Gadre (3/5): Poor - Staff was co operative There was no electric kettle, cups, tea bag packets in the room when I checked in
• Khushmg (8/5): Very good -
• Ajin (7/5): Good -
• Ashish (9/5): Superb -
• Kirti (6/5): Pleasant - Location is quite good It was raining and hotel did not provide any Laundry and pressing service.
• Ashok (8/5): Very good -
• Fouzia (8/5): Very good -
• Mvs (4/5): Disappointing - Restaurant is ok but room TV is small and not worth 4000 and odd reasonably 2500 ok ofcourse restaurant is fine Room no mirror TV is very small and only free channels of telugu available lighting is not adequate not worth for the amount
• Srinija (1/5): the staff is really pathetic and rude. very hostile to the customers. - we liked the room however, the staff was really pathetic and rude. very hostile to the customers. the staff.
• Divya (7/5): Good -
• Radhakrishnan (9/5): Superb - Location is very convenient & breakfast menu is excellent No swiping card for room locking
• Vijaya (10/5): Exceptional -
• Suvendu (10/5): Good experience - Location, staff both were great. Food was good too.
• Subhash (7/5): Good -
• Thanki (1/5): DO NOT STAY HERE!! - The place is just a mess and so is the management's. Booking.com will show this place as a 24*7 check-in check-out property which means you can check-in at anytime on the day of booking and your check-out will be exactly after 24 hours from the time you've checked-in. You'll also get an email conforming the same. Below is the body of the email which I got, *Dear ThankiAdv. Jay, Thank you for choosing juSTa MG Road We are delighted to have you stay with us. Please be informed that we have “24 Hours Check-In & Check-out” facility available, it means that you may Check-in anytime at the hotel and the Check-out will be facilitated 24 hours from the time of check-in.* And then your phone will ring and the receptionist will ask you to vacate the room at 12.00 pm. I especially checked-in at the place as I wanted to party at the clubs nearby MG road vicinity. Worst experience ever! I called the customer care executive at Booking.com and the executive promised me that they have talked with hotel management and the hotel property have promised them that they will not ask the guests to vacate the room before 24 hours. She further mentioned that 24 hours check-in check-out is very well mentioned in their policy and they cannot ask us to vacate prior to that. Still after an hour they asked us again to vacate the room. I had a flight at 6.45 PM but as we were on a leisure trip we didn't wanted to spoil our mood and we vacated the property. Definitely the worst experience ever!
• Shibu (9/5): Superb -
• Rushabh (8/5): Very good -
• Ravi (7/5): OK - The paintings are really good and unqiue. Furniture are and room appearance are classic. Rooms are bit smelly and we requested for changing Linens. Cleanliness bust be improved in common places.

Photos