SP Star Hotel
Location: No. 59, No. 59,Jalan Ibrahim , Pekan Lama, Sungai Petani, Kuala Muda, Kedah, Malaysia, Sungai Petani, Sungai Petani, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
City Views and Fitness Centre - Enjoy stunning city views from every room at SP Star Hotel and take advantage of our on-site fitness centre to stay active during your stay.
Concierge Service and Luggage Storage - Our dedicated concierge service is available to cater to all your needs, and convenient luggage storage is provided for your comfort.
Convenient Amenities - Relax in comfort with air conditioning and catch up on your favorite shows on the flat-screen TV in every room.
Book your stay now at SP Star Hotel for a memorable experience in Sungai Petani!
Important Information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Private check-in/check-out
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Television in common areas
- Express check-in
- Fitness facilities (surcharge)
- Housekeeping on request
Rooms Available
-
Deluxe Triple Room
1 Double Bed and 1 Twin Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Suite
1 Double Bed and 1 Twin Bed
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Family Suite
The suite offers air conditioning, a wardrobe, tumble dryer, a flat-screen TV with satellite channels, as well as city views.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Satellite channels
- Tumble dryer
- Wardrobe or closet
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Standard Single Room
This single room features air conditioning, a flat-screen TV with satellite channels and city views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- TV
- Air conditioning
- Fan
- Toilet
- Satellite channels
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
The double room features air conditioning, a wardrobe, tumble dryer, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Toilet
- Satellite channels
- Tumble dryer
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Triple Room
The triple room offers air conditioning, a wardrobe, tumble dryer, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- TV
- Air conditioning
- Fan
- Toilet
- Satellite channels
- Tumble dryer
- Wardrobe or closet
- Dining table
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Triple Room With View
The triple room offers air conditioning, a wardrobe, tumble dryer, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Satellite channels
- Tumble dryer
- Wardrobe or closet
- Dining table
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
This twin room has air conditioning, a wardrobe, a flat-screen TV with satellite channels and city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Toilet
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
-
Standard Double Room
This double room has air conditioning, a wardrobe, a flat-screen TV with satellite channels and city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Fan
- Toilet
- Satellite channels
- Wardrobe or closet
- Clothes rack
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Free gym access
- Complimentary access to conference room/business areas
- Single-room air conditioning for guest accommodation
Guest Reviews
- KEE LEE (6/5): -
- Dato Sundaraju (4/5): -
- Ahmad (6/5): Pleasant -
- Zack (5/5): Passable -
- Wan (10/5): Exceptional - Comfortable and value for money None
- Dk2438 (1/5): Terrible and horrible service! - None The service was horrible!
The toilet was dirty and not clean.
When we inform the receptionist, she told us to go and inform housekeeping ourselves!
Is this how you treat your hotel guest???
Very poor service and terrible!
Will not recommend this hotel to any of my friends and family who are going to Sungai Petani.
Thanks.
- Abid (7/5): Good -
- TAN (10/5): this hotel very nice next time i booking again for - Hai ok for you room & so nice and very nice for me i very happy can stay this room next time i booking again ok thanks for you next time see you again
- Joséphine (1/5): Bad -
- Sanj (1/5): Bad -
- Shaffie (4/5): Disappointing -
- Normah (7/5): Good - Near food stall Parking little bit far
- Mohd (4/5): Disappointing -
- Azmy (8/5): Good place - in town easy for everything no car park
- Norzalifawati (1/5): Bad - service is bad.. not conneted to wifi.. buffering all the whole day
- Clare (3/5): I can put up w it for one night max - Location Sheets were dirty, room smells musky, shower pressure was pathetic, bed creaky!
- Joneiter (10/5): I am happy - Location Everything was good
- Muhammad (1/5): Bad - The location it very strategic, but the Parking is really hard to to pask as a guest this hotel. Business Trick for the price, in Booking.com details wire have window, but when we arrived The Staff said no window for that's price we booked.
The tile in our room is very dangerous cause have crack at the tile already n can make your foot blood.
The lid of dusbin is very dirty.
Inside the Toilet Still have Old Soap, it's very disgusting.
No kettle, No coffee, No Mineral bottle inside the room.
Have Coway But not function. OMG 😧
I just a little bit surprise because this hotel was listed in 3 Star Hotel. For me this hotel ineligible get any start huermmm.
- Varshini (1/5): Bad - Very Bad service ... Mid night open door without permission.. Very rude staff.. Not recommend at all!
- Norrisah (8/5): Pleasant stay - The hotel was easy to find and all is well. The room was clean and quiet. Got to finish my work with ease
- Mad (7/5): Good -
- Hajar (1/5): Bad -
- Qadir (8/5): Very good -
- Mazlan (4/5): Disappointing -
- Mastura (1/5): Bad - Very very dirty. Dirty toilet. Dirty bedsheet. Not comfortable and not recommend at all. We we came in at 2am. We need to clean the pee on the toilet bowl. The shower is so dirty. The floor of the toilet with the dirty and smelly stains from the pee. And plus when we take shower, the water will flow out outside making the room’s wet. Very unhappy. Thank you
- Farah (4/5): Could have been better - The bed was comfortable and the toilet was decent. Booked a room with a view but was given a room with no windows and when questioned, their response was the price of a room with a queen bed is the same as a room with window.
It stated wheelchair accessible but there were steps to get to the lift.
- Nur (7/5): Good -
- Anis (7/5): Good -
- Abdullah (1/5): Bad -
- Muhammad (4/5): Disappointing -
- Mohd (7/5): Good -
- Haniyah (9/5): Superb -
- Ikhwan (8/5): Very good - lit bit far from hotel just the parking litle far from hotel
- Azmi (3/5): Poor - Near to nearby night market Facilities by the hotel is not par with the price... Have to ask for towels... Parking is a bit far. Ask for room with view, instead get a room with out view...
- Fazelirich7699 (7/5): Good -
- (salmi) (7/5): Booking was changed without notification. - Location near to town No parking is allocated.
- Zulkifli (8/5): Very good -
- Chinta (6/5): Pleasant -
- Syed (5/5): Passable -
- Nur (9/5): worth good value of money. nice and comfort room. clean. bathroom is spacious. bed is also comfy. - location is strategic
- Mohamad (5/5): Passable -
- Leeza84 (8/5): Very good -
- Kumar (1/5): Bad - Ntg Actually we booked early but they give room for others .How can they do lk this .Sumore the staff ask me to look for another hotel while i check in ..Really im angry n disappointed ☹️
- Ezzwanna (2/5): Very poor -
- Anbumalar (1/5): Bad - It not clean
Toilet no clean
- Gobinathan (6/5): Pleasant - Flexible Location Room Service Out. The Bed Very Noisy When Turn Around. Not Fit.
- Azira (10/5): Exceptional -
- Shamsuddin (7/5): Good -
- Alex (5/5): Passable - looks new,the lighting is bright. the mattress is a disaster. and the bed frame keep on squeezing no matter what possition i turn. barely get to sleep. furthermore the water pressure when showering is so small.
- Ahmad (5/5): Passable -
- Siti (7/5): Good -
- Azreen (4/5): Disappointing -
- Muhammad (8/5): Very good -
- Azman (8/5): Very good -
- Noor (1/5): Bad - I have booking from online but they past my room to other people..very rude I hope i dont stay again n never more stay ata sp star hotel
- Shahabudin (9/5): Superb -
- Yong (1/5): Bad - don like at all,very poor management very poor management,no communication
- Cik (8/5): Very good -
- Nur (9/5): Superb -
- Ahmad (10/5): Exceptional -
- Siti (3/5): Poor -
- Mohamad (9/5): Superb -
- Fakhrul (8/5): Very good -
- Anson (4/5): Disappointing -
- Anonymous (3/5): Poor -
- Azlini (10/5): Exceptional -
- Raihana (7/5): Good - everything is nice. there was a night market during my stay and a lot of cafes, dinner place araound. very recommended nothing. as expected for the price. very good
- Zura (10/5): Exceptional -
- Nadia (2/5): Very poor -
- Nadia (2/5): Very poor -
- Ikmal (10/5): Exceptional - good price all good
- Arif (4/5): Disappointing -
- Nabilah (5/5): Passable -
- Paparadzi (10/5): Exceptional - The location, service and facilities. None
- Paparadzi (10/5): Great location and friendly service - The location, service and facilities. None
- Khairul (6/5): Pleasant -
- Nadzri (6/5): Pleasant -
- Mohd (3/5): Poor -
- Mohd (8/5): Very good -
- Sadzali (1/5): disappointed - NA they accepted overbooking on the day i arrived so left me with no room. they did not call to confirm on my arrival. they did not offered me other available rooms. they said they will re assign my booking in 30 mins but have not heard from them since. so i had to book another hotel last minute. what a poor management.
- Saravanan (1/5): I and my family never stayed at the Hotel as the booking was abruptly cancelled at 3.30pm by hotel. - Hotel staff (Ms YaYa) called late to tell my booking was cancelled due to overbooking because of system error. very very disappointing and frustrating more so since my family & I were already at the location , sg petani. Booking was earlier confirmed by email from Booking.com and the Hotel. How can booking can simply be cancelled with a mere apology from the Hotel.
- Siti (4/5): Disappointing -
- Siva (9/5): Superb - Room was spacious and comfortable Car Parking spaces issue
- Siva (9/5): Superb -
- Yingyang85 (7/5): Average - Nice cozy bed & spacious bathroom Bathroom were not clean properly & no minibar
- Jr (6/5): Pleasant -
- Sharifah (3/5): Poor - Nothing The room was too dirty, there was a stain on the blanket, rubbish in the dustbin was not clear as it was left from the previous person who stayed in the room, the toilet was so smelly and not clean at all.
- Venture (9/5): Superb -
- Nurfatihah (9/5): good - the location it’s hard to find a parking
- Vinot5711 (5/5): Passable -
- Farah (1/5): Bad - nothing everything start from the staff
- Megalosini (1/5): The bad hotel that I stayed in sp - The room is not clean, every pillow is dirty even the blanket also and the bathroom is smelly and didn't wash well. We already inform the staff about this I didn't know if they take action or not lastly bathroom sink pipe tube also got prob. I won't recommend it to everyone, please book another hotel.Thank you
- Fong (3/5): Poor -
- Hanep (10/5): Very Good - Room Nothing
- Wong (5/5): Passable -
- Putera (4/5): Disappointing - Friendly Staff No Parking
- Norizah (8/5): Very good -
- Noraz2808 (1/5): Bad -
- Che (6/5): Pleasant -
- Sherlane (1/5): Cleanliness Problem and no stay in with charge my cancellation full payment. - Exactly no. Cleanliness problem with the bed cover and blanket also dirty
Photos