Legends Apartments - QStay
Location: 25 Laycock Street, Gold Coast, au
Star Rating: 6.4 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation with Stunning Views
Modern Amenities for Comfort
The Legends Apartments - QStay offers air-conditioned units with free Wi-Fi, a balcony, and a fully equipped kitchenette in select rooms. The property boasts a pool with a mesmerizing view, ensuring a relaxing stay for all guests.
Convenient Location and Nearby Attractions
Conveniently situated in Gold Coast, just a short walk from Surfers Paradise Beach and the city center, this apartment complex provides easy access to popular attractions like Budds Beach, Broadbeach, and SkyPoint Observation Deck. With Gold Coast Airport only 20 km away, guests can easily explore the city's vibrant surroundings.
Relaxing Garden and Secure Environment
In addition to the modern amenities, guests can unwind in the tranquil garden or take advantage of the full-day security provided at Legends Apartments - QStay. The property also offers a lift for convenience, ensuring a stress-free and enjoyable stay.
Book your stay at Legends Apartments - QStay now for a memorable and comfortable experience.
Important Information
Please note, there's a 1.5% credit card fee for MasterCard, Visa & other cards and 2% for American Express. We are Private Apartments and photos are examples only and furniture varies. Please note the minimum age for check in is 18 years old. If you will be checking in after 6pm, please note additional fees will apply.
Please note not all 2 bedroom City Spa rooms have a car park.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Lift / Elevator
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Outdoor furniture
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Access to health care professionals
- 24-hour security
- Television in common areas
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach toys
Rooms Available
-
Suite with Spa Bath
This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. The well-equipped kitchenette has a stovetop, a refrigerator and an electric kettle. This suite offers a TV with cable channels. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Stovetop
- Linen
- Dining table
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Twin Room with Sea View
This air-conditioned twin room is consisted of of a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Studio with Ocean View
The kitchenette is equipped with a stovetop, a refrigerator and an electric kettle. This air-conditioned studio includes a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Stovetop
- Linen
- Dining table
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Studio
The kitchenette is fitted with a stovetop, a refrigerator and an electric kettle. This air-conditioned studio is consisted of of a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Private bathroom
- Electric kettle
- Stovetop
- Linen
- Dining table
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Twin Room with Sea View
This air-conditioned twin room includes a TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Studio
The fully equipped kitchenette has a stovetop, a refrigerator and an electric kettle. This air-conditioned studio is consisted of of a TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Electric kettle
- Stovetop
- Linen
- Dining table
- Outdoor dining area
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Interconnecting 2 Bedroom
This air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. The apartment's kitchenette, which has a stovetop and a refrigerator, is available for cooking and storing food. Boasting a balcony with city views, this apartment also features an electric kettle and a TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Stovetop
- Linen
- Dining table
- Outdoor dining area
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Deluxe Twin Room
This air-conditioned twin room includes a TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Outdoor dining area
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Deluxe King Studio
Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator and an electric kettle. This air-conditioned studio includes a TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Electric kettle
- Stovetop
- Linen
- Dining table
- Outdoor dining area
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
-
Standard Twin Room
This air-conditioned twin room includes a TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Electric kettle
- Linen
- Outdoor dining area
- Private apartment in building
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Alison (8/5): -
- Hayden (6/5): -
- Doreen (1/5): - Bathroom had mould, have taken pictures
- Haribans (1/5): - The location and view was great Hotel room was dirty. Shower hose was leaking and toilet seat not sitting properly.
Bathroom floor dirty.
Only one set of towels provided.
Contacted Qstay office and they said the towels will supplied but didn't get any.
Only one plate supplied.
Very disappointed.
Could have booked elsewhere.
- Stewart (9/5): -
- Michelle (8/5): - Location Wasn't part of the hotel
- Domingo (Tony) (9/5): -
- Beverley (8/5): - Collecting of keys was in a location far away from the hotel
- Maureen (8/5): -
- Storm (8/5): Nice standard twin room , perfect for our honeymoon stay !! - The property was in a good location , was clean comfy beds , cute little balcony , has a small fridge. Just what we needed for our 5night stay. The lamp next to beds were really really dusty, a small little stains in carpets by the mini fridge other than that real good.
- Phillip (8/5): -
- Monica (4/5): Enjoyed the area but did not like the room, didn’t sleep properly as it smelt mouldy - Close to everything It smelt of mould, carpet felt wet. It was dirty & there was a big patch of mouldy carpet.
- Sally-Anne (10/5): Great place to stay, value for money! - Everything! Location was fantastic, room was clean and tidy, beds were so comfy, pool and spa were amazing! That I couldn’t stay longer!
- Patrick (9/5): Great value hotel and location - Beautiful Pool area
Clean and comfortable
Close to beach and shops
Ocean view room
Modern updated rooms No free parking
Check in at a different location is inconvenient with luggage
- Maureen (10/5): -
- Pam (8/5): Very central - Very central to everything There was nothing to dislike
- Jon (7/5): Only stayed 2 nights out of 4 do to a family emergency ,I think the key collection should be on site .Wasnt the best hav - Location and pool I think the cupboards in the room could do with a paint
- Naomi (10/5): -
- Christine (10/5): - Location was superb, close to cafe's and public transport.
- Emily (8/5): -
- Naboulsi (6/5): - It was in a really good spot No house keepers i had to go up and down elevaters with a sore back just to throw rubbish out there was only suger sticks no coffee we didnt even get fresh towels we had power off for a day was hot
- Jolliffe (3/5): - Location Cleanliness
- Alyssa Mcmillan (7/5): We enjoyed our short time here. Great location. Room was comfortable to stay in, had mostly everything we needed. - The location was perfect, you can walk everywhere and there is a tram stop right out front. The pool area was very nice. Beds were comfortable. Wifi in the room was a bit slow and no parking onsite of the hotel (when booking with Q Stay).
- Sarah (4/5): -
- Joan (1/5): Will not stay there again and wouldn't recommend to anyone - Nothing had to buy toilet paper coffee and tea had to pay for television if I wanted to watch Everything about my stay was so much hard work
- Evason (7/5): -
- Beth (6/5): Comfy room and great location but a let down. - The location and the comfort of the room is about all it has going for it. They did allow luggage storage which I was grateful for. It’s difficult being managed by a different company than the hotel it is in, which I didn’t realise upon getting the keys. Cleanliness could be improved by better vacuuming or mopping. The wifi is non-existent. It was hard to get the smart tv to work because the internet would cut out. There was no option to connect via phone or laptop which is not good enough for guests who either have work or are international. I spoke with someone in the office who said they would look into it but I had no further communication from them regarding the issue even after replying to text messages. Was disappointed in their customer service.
- Donna (4/5): Not Bad - The door going to the balcony has not a lock on it cannot lock it at all. Was not happy about.It was knife's forks but no Plates
- Courtney (3/5): For the price we paid, this was very acceptable & would never sta here again. - The location was great. The room was dirty. Blankets were thrown in the cupboards & toilet paper still had paper wrapped on it. There was no hand soap or anything provided. Even the foyer was dirty. Our door didn’t lock & the staff at Q Stay & Mantra were unhelpful.
- Morcos (1/5): - Nothing at all. The helpfulness, respect, customer service, and response time of the Qstay, what they say and do are two different thing. They have no respect to their customers, they have a take it or leave it attitude to all questions set to them, and they have absolutely no professionalism what so ever. The room was completely rubbish and was tiny for the almost $3000 I paid for 9 nights. No parking, and I was told at the start that they have washing facilities in the building and when I got there they said there is nothing and 8 have to go up the road to a laundry mat to wash out clothes, then I found out they have laundry facilities on the second level that we're not permitted to use, absolutely ruccish customer service and then they tried to blackmail is, they said if we give them a 5 star review then they will give us a free coffee at the bar on the Ground Floor.
- Nicole (6/5): - the room was nice . good location. the all you can wat breakfast. was good venue for money couldnt Park my hire car in the car park. had 2 options one was street parking and the other was a carpark a block away.
- Kiara (7/5): -
- Sonia (8/5): - My suggestion is, read the description and reviews before you book, it will prepare you for your stay
The room is quite spacious for 2 of us, location is really good. Check in is a bit complicated because the room is in the same building as mantra but managed by Qstay. But the staff was helpful by replying to all my messages, and explained what i need to do. Good price for the location. Its only 9 mins walk to the main beach and clubbing area
We didn't expect the room to have a kitchen, but turns out they have a small kitchen thats enough for 2 nights stay. They have a small induction stove, dishwasher, cutlery and cockery, fridge and microwave. They didn't have parking on the spot. We parked 5 mins away from the hotel, which is okay, but we have to pay extra $48 for 3 days pass.
Im not gonna blame this on qstay, but like the other reviews said, mantra legend staff is very very rude and looked down on you because you're technically not staying with them. So don't bother talking with the staff at mantra.
- Majeed (1/5): They lie to people you book they say nothing is different and then no service and they charge you for the service and yo - Nothing They lied to people they took money and they don’t do service
- Nigel (3/5): -
- Crystel (6/5): - Location is great Didn’t feel 4 star at all
- Annabel (7/5): - Great location, lovely pool. It could have been slightly cleaner but overall was pretty tidy
- Guest (2/5): Would not stay here again. Not comfortable nor clean. - The location of property is very central to surfers paradise. Trying to communicate and being left on hold for a very long time was frustrating as we had an inquiry which was urgent.
- caitlin (1/5): - Location was good, close to the beach Free upgrade was provided due to double booking us for schoolies however this wasn’t communicated and the upgrade definitely felt like a downgrade. Extremely unsanitary and overall underwhelming. Booked a different hotel due to them not being able to accommodate our request for a clean room.
- Shelby (9/5): -
- Clare (7/5): Good thanks - A decent walk from the hotel
- Vicki (8/5): - Great location and easy to get to .clean and beds were comfy Stayed for 14 nights with no service ,clean towels etc. if a stay is booked for longer than 6 nights consider a microwave and toaster in room.
- Makayla (8/5): -
- Dionne (2/5): -
- Christine (10/5): - Easy access to cafes restaurants beach and tram stop
- Christine (10/5): - Location is perfect , short walk to cafes , restaurants , beach and tram stop.
- Chris (9/5): -
- abygaelle (5/5): Un séjour tranquille - Dans cette établissement nous avons aimé la propreté, les petits mots d’accueil et les petites confiseries laissé sur la table. Le confort y était en sois l’hôtel était bien. Concernant l’ascenseur, il y avait un problème car il était assez long. Notre chambre d’hôtel donner sur la vu de la ville arrière. La réception de la chambre à était longue suite à un soucis informatique, je n’avais pas reçu le mail contenant le code de la boîte pour récupérer les clefs. J’ai donc du contacter l’agence et attendre le mail pour récupérer les clefs.
- Victoria (1/5): Coming back to the general upkeep of a hotel, we struggle to see how this meets the standard. - Not applicable to share what we liked about our stay as we did not enjoy any of our stay due to so many issues with the accommodation. We have received numerous emails and texts from QStay regarding cleaning our room, especially dishes - when we don’t have any way of doing so with no sink, dishwashing supplies, or dishwasher. Overall we feel as though although QStay have been reaching out to us constantly starting last week about keeping up our end of the bargain so we can have our bond, we haven’t felt supported at all or that our issues were pressing enough. Would never book with Q Stay again!! · We arrived at what we thought was hotel reception, to realise it was in fact management who would give us our keys and we then had to lug our heavy bags to another location. The ladies on reception were not the most pleasant, almost frustrated when we were asking questions. We were told that we should wait around until our keys were ready. The lady said our key would be ready in 5-10 minutes, after 30 minutes we decided to head to Pacific Fair. At 4:20 we received a call from her wanting to take our details over the phone as we were cutting it too close to 5pm. This whole experience was quite stressful for us. We made it to QStay with more than enough time to spare and were again treated in a way that we probably wouldn’t expect from professionals. We received no assistance in terms of getting a car to help with our bags etc. Our two sets of keys didn't work when we tried to use the lift. This meant that we had to ask other people to send us up the lift, before using the fire stairs to get to our room. This was incredibly difficult with our 2 x 30kg bags on arrival. The door to our room is incredibly difficult to open and close, meaning safety has been a worry for us - two young females travelling. We had to use full body strength to open and close. Moving inside the apartment we were incredibly shocked to see that the bed throws, counters and bedsides were not clean. The bed throws in particular have awful stains on them which were on full display as we walked in. The wifi was also a huge issue for us. We arrived on Friday afternoon and from Friday through to Saturday were not able to use any wifi or tv services. After calling the after hours service from QStay we were told that we’d receive assistance with this. However received no support or had any communication from anyone in this field even though we were told to stay around the area so we could let someone in. The tap in our room is almost coming off the hinges.
- Tua (8/5): Great reception - Great location
- Shaela (10/5): - Great location, 5 min walk from the heart of the city! Has everything you need. Bring your own towels as they only provide 2 if you are staying longer than 3 days. 2 towels for a 7 night stay not the greatest. However it was a very nice stay. Not enough towels for a 7 night stay. There were only 2.
- Caitlin (3/5): Great location, terrible facilities - The location of the room that we had was great, close to Cavill Avenue, easy to walk to tram station and plenty of food options around us The property itself had a foul smell that despite alerting staff multiple times was not dealt with during our stay. The fridge also didn’t work properly and was leaking
- amy (5/5): No coffee cups had to go and buy our own found mouse poo on the bench no extra bin linings so I couldn’t empty the bin. - Location
- Robin (6/5): -
- Kenward (10/5): -
- Thomas (1/5): Disappointing - I liked the actual accomodation- the Mantra Legends is great value for money, great location, the pool area was good and the staff were very nice. I think this was almost a scam, very disappointed with QSTAY. I did not realise when I booked that I was not booking with Mantra Legends. We had to pick up the keys from a different location to where we were staying and were given a parking ticket to exit that did not work, this process took half an hour as opposed to turning up directly at the accomodation. Then we found out we could not park onsite due to having booked with QSTAY, this meant I had to park a rental car with a huge excess in a public car park five minute walk away at a cost of $50 for three days. And to top it all off we could not use the beach towels at the pool, the room is not serviced and no addition towels were available. 100% we should not have booked through QSTAY. QSTAY also offer bribes including free coffees and discounts off future stays for 5 star reviews, you need to send the screen shot of the review to get these bribes.
- Padma (8/5): Great location. Close to the beach. - Great location There was cockroach in the room.
- Mason (1/5): Terrible time and very slow email responses - Nothing. Kettle had disgusting vomit scented liquid in it that wasn’t cleaned in the time we were there and aircon only blew out hot air on every setting which also wasn’t fixed. Beds also 2 singles pushed together which kept separating when we would lay down.
- Atheer (7/5): -
- Millar (2/5): -
- Lari (1/5): Not worth the money - Apartment was very dirty and there were many broken things around the apartment.
- Karen (7/5): -
- Gabrielle (4/5): -
- Adi (10/5): - Communication to where the key was getting picked up from was easy enough
- Georgina (4/5): -
- Jenny (8/5): Great handy location at a great price - Fabulous location Picking keys up from another location
- Sarah (4/5): -
- Cheryl (5/5): - Central.
- David (8/5): Enjoyable - Location and the bed / room comfortable and clean. Hotel spa and bar was good. Bathroom was outdated. One Bathroom light didn't work this was reported. Room could use an extra light above it at night. Otherwise good
- Ella (5/5): Beautiful location but a very disappointing experience. - Location was perfect & nice balcony over looking the beach. Check in & out process was complicated as the room was owned by Q Stay. Staff at Mantra Legends were rude and unhelpful although staff from Q Stay were great. On arrival the beds were made although the floor looked as it hadn’t been vacuumed and everything was very dusty. The room was a good size although looked nothing like the photos. The bathroom was very outdated & didn’t have a fan. We were only supplied with 1 roll of toilet paper for our stay, when ran out staff at Mantra told us it’s not there issue and we needed to source our self or contact Q stay. There was a toilet located on the ground floor that we didn’t have access to as we were in a room privately owned through Q stay. The room also wasn’t cleaned once throughout the stay.
- Mavis (9/5): Superb - The place was very clean and the price was good So far everything was fine
- Ioelu (10/5): Happy but not satisfied - Breakfast was good location was good but no car parking I have to park on a bay parking on the street it costing me more to park on the street then the hotel. Blanket was filthy and no fridge And no water to make coffee or tea.
- Larissa (4/5): Disappointing - The location. Super close to shops and beach. Spare key did not work. We were looked out of our apartment from 11pm until 1:30am.
There was a cockroach on the wall.
Room just feels like it needs a deep clean.
Smell coming from the floor drains.
- Jack (10/5): Exceptional -
- Colin241 (10/5): Exceptional -
- Isabella (6/5): Great Getaway with great views - Great facilities onsite and contact from staff A little dirty and not enough essentials like toilet paper etc for two people for a weeks stay but otherwise very good! Would be helpful to have a knife or plate available as well :)
- Jack (2/5): Staff were very nice, facilities where not as expected -
- Crystal (6/5): What everything I needed but the smell needs some work - Great location Sometimes had a bad smell from the bathroom pipes or drainage system
- Mark (7/5): Good -
- Sam (6/5): Otherwise was a good stay - Close to all facilities and Tram, Cavill,Beach Property was good, had an issue that was dealt with in the first week, no cleaning facilities in the room hard to keep clean without a vacuum and had chocolate stains on pillow case otherwise was great after this was dealt with, was a bit annoying when was told by the front desk to go see Q-Stay for things like towels for the Spa and pools etc
- Caitlyn (5/5): Passable -
- Tayla (10/5): Exceptional -
- Ariel (5/5): A Disgraceful Stay – Avoid at All Costs - The location. It's near everything. We stayed at Room 801 in Mantra Legends that is managed by QStay.
This was, without a doubt, one of the worst accommodation experiences we've ever had. The level of negligence and lack of basic hospitality was astounding.
1. Unreliable Wi-Fi
The Wi-Fi didn’t work from the moment we arrived. We were left to troubleshoot it ourselves. Only after persistent complaints did they finally replace the modem.
2. No Replenishment of Essentials
Despite booking a 6-night stay, we were not given any spare toilet paper, coffee, sugar, or milk. Not once were these replenished. We had to purchase all our own supplies—completely unacceptable for serviced accommodation.
3. Housekeeping is Nonexistent
They don’t make the bed. Towels were never changed, and there was no communication about if or when this would happen. The complete absence of housekeeping services is both lazy and disrespectful to paying guests.
4. Poor Hygiene Standards
The freezer had thick ice buildup, suggesting it hadn’t been cleaned or defrosted in months.
5. Malfunctioning Amenities
The bathroom exhaust fan didn’t work.
6. Security Failures
One of the most infuriating issues was when our keycard expired during our stay, locking us out of the lift and our room. How could this possibly happen? This kind of oversight is not only inconvenient, it’s downright irresponsible.
7. Overall Management Failure
Whoever is managing this property should be held accountable for the sheer lack of care and basic competence. From maintenance to service, everything about our stay was a lesson in how not to run accommodation.
Conclusion
Avoid this place. Save your money and your sanity. The atrocious service—if you can call it that—is a disgrace to the hospitality industry.
- Linda (5/5): I would stay in Legends Mantra hotel another time, but not in the room I was in. - Location good for everything, food, transport, scenery, activities. There were sneaky sugar ants that got into things, no basic room needs supplied (e.g. plates, cutlery, glasses, rubbish bags, toilet paper). This was somewhat addressed by QStay Guest Liason, but the ants were there. Not comfortable for a 9 night stay. No where to sit comfortably except on the bed.
- Justine (3/5): Won't be booking this again - I liked the pool and gym area facilities We received a message day prior to arrival that Airconditioning is not working . I also messaged on the day and did nothing about it
- Melissa (8/5): Very good -
- Randa (1/5): Bad - We asked for a portable ac because the building’s ac was not working, but we got it after a reminder. The apartment was not clean when we arrived so we asked them to clean it again. They just folded things without proper cleaning. After complaining, they cleaned it properly. The apartment is not owned by a hotel. It is owned by a separate company, so if we needed anything we will have to contact the office, but no response after 5pm.
- Wayne (2/5): Very poor - No air conditioning anywhere way to hot to sleep
- Tapiwa (6/5): Pleasant - Lack of complimentary ammenities
- Mohammad (8/5): Good - Good G
- Sulav (1/5): Overall our stay in Q stay was the worst ever we have experienced. - There is not a single thing which i like in this property.
Everything was out of our expectation.
The picture over the internet didn't match the actual room. Parking was not allocated to us ,which make our stay more difficult.
- Zoran (8/5): enjoyed the stay shame weather was not a little nicer - easy to locate office and obtain keys + check out instructions nothing
- Fabio (6/5): Pleasant - Location was great. Lot of food options around it and the beach is coupe minutes away Furniture feels outdated. Even the studio had everything covered around basics the tv wasnt smart and tv options were not great. The kitchen had a little cooktop for basic meals. The sink small as well was limited to small dishes. Be mindful of you have a car you'll be paying a lot of parking during the day.
- Kerry (5/5): Good and bad - location having to get things fixed as soon as we got there. Light switch in bathroom hanging off, shower not working. mould on air-conditioning unit. only 1/2 roll toilet paper for 7 days stay. only 1 large plate and 1 small for deluxe twin room, not enough cutlery.
- Jojo (1/5): Bad - The veiw and the breakfast buffet are the only great thing about this motel. The room was awfully dirty with glass on the floor, dirty bandaids on the bathroom floor. Mouldy carpet, vents and curtains. Nothing like the room I picked on booking.com. Mum misplaced her swipe key so they take your bond for an easy replacable card.
- Dounia (10/5): Amazing room - The room is perfectly fonctional, anything you need you have it like your real appartment.
Very clean, extremely comfortable.
I wanted to extend but unfortunately for me, no more availabilities
- Ahmad (10/5): Exceptional -
- Kellie (4/5): We would not stay in an apartment through Q Stays again. - The hotel staff at legends were fantastic, pool was lovely and location was brilliant. The air conditioning was broken, they had a plug in fan but it was dirty and we had to try and wipe the dust off it before using. We asked for the aircon to be fixed, they apparently sent someone around to fix it, when we were not there, but it still didn’t work and they never gave an explanation. The floor was not clean there was hair all around the corners of floor and bathroom floor was dirty. There was police and ambulance called to a loud disturbance on our floor at 5am( this was not q stays fault).
- David (4/5): Really disappointing -
- Anissa (7/5): Good -
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