VOI Praia de Chaves Resort
Location: Praia de Chaves, Sal Rei, cv
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Top-notch Amenities
Located in Sal Rei, VOI Praia de Chaves Resort is a 5-star hotel offering a lavish stay experience. The property boasts an outdoor swimming pool, a fitness centre, and a garden for guests to unwind. Each air-conditioned room comes with free WiFi, a private bathroom, a TV with satellite channels, and a safety deposit box.
Culinary Delights and Dining Options
Indulge in a variety of cuisines at the on-site restaurant, from Italian to Pizza and Seafood. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.
Entertainment and Relaxation
Guests can enjoy the hotel's shared lounge, kids' club, and terrace, perfect for socializing or simply soaking in the serene surroundings. With a 24-hour front desk, currency exchange services, and proximity to popular attractions, VOI Praia de Chaves Resort ensures a memorable stay for all.
Book now for an unforgettable experience at VOI Praia de Chaves Resort!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Tour desk
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Darts
- Shared lounge/TV area
- Kid meals
- Kids' outdoor play equipment
- Evening entertainment
- Infinity pool
- Salt-water pool
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Steam room
- Beauty Services
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Property cleaned by professional cleaning companies
- Access to health care professionals
- Aerobics
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Playground on site
- Tennis lessons on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Hosted evening meal (reserve)
- Beach toys
- Guest education on local ecosystems and culture
- Vegetarian menu options available
Rooms Available
-
Superior Double Room
The spacious double room provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Family Room with Sea View
This air-conditioned family room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Family Room with Sea View
This air-conditioned family room includes a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Family Room
This air-conditioned family room is consisted of of a TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Family Room
This air-conditioned family room includes a TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Double Room
This air-conditioned double room is consisted of of a TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Superior Double Room
The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Classic Triple Room
This air-conditioned triple room includes a TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Classic Triple Room
This air-conditioned triple room is consisted of of a TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Standard Double Room
This air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Double Room with Sea View
The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Double Room with Sea View
The spacious double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Triple Room with Sea View
This air-conditioned triple room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Triple Room with Sea View
This air-conditioned triple room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Bidet
- Linen
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
Guest Reviews
- Justyna (8/5): -
- Bruno (9/5): -
- Silvia (8/5): -
- Márcia (8/5): - Gostaria de ressalvar que o único ponto que salvou a experiência foi a equipa cabo-verdiana. Desde a animação local aos funcionários dos bares, restaurantes e limpeza, a simpatia e profissionalismo foram exemplares. São eles que realmente fazem a diferença e merecem o devido reconhecimento.
Espero que estas críticas sejam recebidas como uma oportunidade de melhoria urgente, para que o hotel passe a honrar a cultura do país onde se insere e o nível de serviço que promove. mbora Cabo Verde seja um destino extraordinário, a experiência neste estabelecimento ficou muito aquém do esperado para um resort de 5 estrelas, apresentando falhas graves ao nível do serviço, comunicação e gestão de expectativas.
1. Gestão de Água e Hidratação
Considero inadmissível a dificuldade em obter água engarrafada nos bares e restaurantes. Após solicitar uma garrafa por optar não consumir sumos ou álcool, vivi uma situação surreal:
• Às 16:30, na receção, disseram-me para esperar pelas 17:00.
• Às 17:00, informaram que afinal teria de esperar pelas 19:00 ou beber água filtrada no bar.
• A água filtrada tinha um sabor horrível, tornando a hidratação básica um problema constante durante a estadia.
2. Identidade Cultural e Animação
É incompreensível que, estando em Cabo Verde, a língua e cultura locais sejam negligenciadas em favor de um público específico:
• Língua: Enquanto a equipa cabo-verdiana faz o esforço de traduzir os espetáculos para várias línguas, a equipa de animação italiana comunica exclusivamente em italiano. O português é a língua oficial do país; é um desrespeito ao país de acolhimento e aos hóspedes lusófonos.
• Música e Gastronomia: A música italiana domina o ambiente durante todo o dia, inclusive na Beach Party. Além disso, é lamentável que o restaurante não tenha oferecido uma única refeição típica cabo-verdiana. Quem viaja pretende conhecer o destino, não sentir-se numa colónia de férias exclusiva para um mercado europeu.
3. Falhas na Receção e Serviços (SPA e Bagagem)
• Informação Deficiente: No segundo dia, pedimos informações sobre o SPA. O rececionista indicou o local, mas omitiu que era necessária reserva prévia e que tinha um custo de 12€ por pessoa. Esperámos 30 minutos pela abertura para sermos confrontados com estas condições. Num resort "Tudo Incluído", cobrar por uma piscina interior sem aviso prévio é inaceitável.
- Geoffrey (9/5): Super moment détente - Animation / emplacement / gentillesse du personnel La nouriture trop répétitive
- Christopher (5/5): - L’emplacement La restauration très très moyenne, style cantine
- Giulia (6/5): Va bene, ma non benissimo - Posizione ottima e staff Da sistemare, ristorante scadente, poca attenzione alle camere.
- Wyllis (4/5): - Chers amis de Booking. C’est une belle embrouille que ces 5 étoiles pour le Resort VOI Praia de Chaves !
3, tout au plus, en restant vraiment courtois : Piscine glaciale, serviettes de toilette élimées (toutes), équipements chambre et salles de bain vraiment vétustes, propreté très discutable… Le rapport qualité prix en prend un coup !
Reste la plage sublime et l’océan magnifique, mais là, VOI Resort n’y est pour rien…
Photos détaillées à votre disposition si demandées.
- Isabel (8/5): -
- Patricia (8/5): Bel hôtel en bord de mer - L emplacement et la magnifique plage Beaucoup de vent et la terrasse le soir manquait de cosy
- danielaapinheiro (10/5): - Comida ótima, todos os dias um tema diferente! A piscina uma maravilha! Cama muito confortável. Ginásio com o essencial e atividades para fazer, com uma equipa de animação sempre disponível. Muito bom, recomendo muito! As maquinas de água potável perto dos quartos avariadas...
- Sven (2/5): Good location but dated facilities and very unfriendly staff - Good location with easy access to beach
However no outside restaurants and shops in walking reach (except a few huts at the beach) Furniture very dated and greasy
Shower was a joke with zero water pressure and it took forever for warm water
- Natalia (7/5): -
- Giovanni (7/5): Un bel villaggio - La organizzazione è la location Cibo ma a me personalmente non piace il cibo troppo trattato con spezie ed altro ma la scelta è talmente ampia che alla fine puoi mangiare tranquillamente tutto
- Javier (10/5): Genial experiencia pero difícil para españoles - Instalaciones, proximidad a la playa , buena comida Es un hotel dirigido exclusivamente a italianos, los espectáculos estaban en Italiano y los monitores de tiempo libre te miraban con mala cara si hablabas español
- Lorena (6/5): Accettabile - Posizione, spiaggia, staff La pulizia, asciugamani ultra usati, strappati ormai, lenzuola, cuscini, fuori uscita dell’acqua nel bagno durante la doccia . I pasti ripetitivi.. 3 anni fa potevi considerare una struttura di 4 + stelle, adesso li darei un 2 + stelle
- cogen (10/5): - La chambre avait une vue , une terrasse fabuleuse en direct sur l océan..
Tout est très facile dans le resort...on peut se restaurer a tout moment de la journée tellement il y a de bars partout , même sur la plage...
- Miguel (5/5): Localização magnífica mas falta investimento e modernização - A localização é perfeita, totalmente como esperado e descrito no Booking. O Hotel localiza-se no coração da Praia de Chaves, sendo que dos quartos até ao mar está uma caminhada de 10 min. Adicionalmente, dispões de serviço de praia com espreguiçadeiras, bar e wc, ou seja dispões de comodidades que permitem usufruir da praia sem preocupações.
Os funcionários do hotel são bastante prestáveis, na sua maioria e tentam que não falte nada aos hóspedes, sempre disponíveis para ajudar. Existem alguns problemas estruturais e de infraestrutura muito preocupantes no VOI Praia de Chaves.
O VOI é o antigo Iberostar, fundado em 2009 e infelizmente a aquisição do Iberostar, foi apenas isso, aquisição denotando-se que não existe propriamente investimento (absolutamente necessário) para que o hotel seja um 5 estrelas de referência e esteja minimamente alinhado com o preço que se paga.
O quarto é muito antigo, a porta do mesmo fechava mal; o cofre supostamente disponível estava estragado; a televisão era no mínimo arcaica, sendo que o comando estava partido e com as pilhas sempre a sairem. Ar condicionado também com falta de manutenção e a casa de banho absolutamente péssima, cada banho quase que inundava toda a área envolvente.
A comida também não era de qualidade e acima de tudo não existia variedade. É verdade que em resorts tende a ser quantidade acima da qualidade, mas aqui foi por demais evidente, tanto assim é que para o final das férias já tínhamos vontade de ir a Sal Rei jantar.
- Jasmin (8/5): -
- Elke (6/5): - Die Lage am feinen Sandstrand und den Dünen. Freunliches Personal. Die Archtektur. Ist sehrcschön. Überhaupt kein 5 Sterne Standard, was die Zimmer und die Essensauswahl betrifft. Das Bad ist dringend renovierungsbedürftig. Das Essen so la la und die Annimation und Musik am Pool ist zu viel und zu laut.
- Joana (9/5): - great food, very friendly staff, great location
- Sophie Caro (9/5): Emplacement top. Personnel top. Semaine qui fait du bien. - Emplacement top. Personnel joyeux avenant. Ça fait plaisir. Il vaut mieux ne pas mettre des carottes dans le Poke bowl quand c est des conserves …
- Greg (10/5): EXCEPCIONAL - todo sin excepción, el arbolado, el paisaje, las instalaciones, lo cuidadado que está todo y máxima calidad. de las instalaciones. el restaurante perfecto en calidad, variedad y cantidad. INMEJORABLE .. todo perfecto
- Kamil (8/5): - Przepiękny widok i położenie hotelu.
- Sérgio (9/5): Bom resort relax - Paisagem, mesmo em frente à praia, boas condições, limpeza e simpatia dos empregados. A comida podia ser melhor. Há uma ampla escolha de pratos mas podia focar-se mais a qualidade.
- Carine (5/5): - Le personnel est sympa La nourriture pas bonne l’alcool est mauvais et les animations sont pas top
- Micaela (9/5): - Localização , Simpatia e atenção dos funcionários, noites temáticas , animação Nada a assinalar
- Catarina (8/5): - Simpatia dos empregados, espaço simpático Quartos antigos
- Sara (8/5): -
- Tomas (10/5): No stress - Normal como en cualquier hotel de 5 estrellas
Playa
- Cláudia (7/5): -
- Inês Alexandra (10/5): Voltarei, sem dúvida - Os funcionários muito simpáticos, excelente condições de limpeza, sempre atenciosos aos pormenores Nada a apontar
- Monia Sassi (10/5): Bellissimo ma... - Posizione fantastica e bere un drink o un caffè con una vista così dall'alto sulla spiaggia e sul mare è difficile da trovare !
Possibilità di fare lunghe passeggiate sulla spiaggia fino al paese di Chaves dove il mare è più calmo e si fa un bel bagno.
Tanti i servizi per chi è attivo.l,.bocce, ping pone animazione.
Bella la boutique con abiti deliziosi e a buon prezzo. La musica a bordo piscina quando comincia l'animazione interrompe la lettura del mio libro che desidero fare da quando lavoro....
Il Bagno sgradevole, non avevamo neanche lo scopino !
La televisione dopo un giorno ha smesso di funzionare così come il WiFi di mio marito !
All inclusive vuol dire bassa qualità nei drink e nel cibo
- Joszko (7/5): -
- Ovidiu (9/5): -
- Ana (9/5): Ótimo para relaxar - A localização, a envolvente, a simpatia de todos os colaboradores, a variedade e qualidade da comida Nada
- Irene (8/5): Prima - Het zwembad, personeel en het eten (met name lunch en diner). De staat van de kamers (heel oud, vieze badkamer), het entertainment (te veel), het ontbijt en de koffie.
- Gunn (9/5): Et unikt opphold.som oppkevdes som et eventyr i fantastiske omgivelser. - Fantastiske omgivelser. Stort anlegg med mange ulike aktiviteter ble tilbudt. Litt dårlig renhold på rommet. Noe slitt i den delen vi bodde.
- Mary (7/5): Buona soluzione mare e relax - La posizione pazzesca è la vista Il cibo
- Edoardo (10/5): Una vacanza indimenticabile in totale relax, circondanti da un luogo paradisiaco. Cibo del villaggio davvero vario e buo - Cibo vario e di alta qualità. Posizione su una spiaggia fantastica. Cordialità e gentilezza del personale
- Letizia Franzó (8/5): Meravigliosa Boa Vista - La spiaggia dove si trova l'hotel è bellissima. Personale molto gentile e disponibile. Grande varietà di cibo ai pasti. Ombrelloni in spiaggia troppo pochi rispetto al numero dei clienti. Ogni giorno bisogna insistere per far cambiare gli asciugamani in camera, te li consegnano sempre nel tardo pomeriggio e la cosa risulta abbastanza fastidiosa.
- SARA (10/5): -
- Duccio (9/5): - Ottimo cibo, struttura pulita . Personale gentile. Mancava la zanzariera nella finestra del terrazzino
- Rapidel (8/5): Pleasant stay, very good restaurant with choice - The location of the hotel, the beach, the fitness, the pool, the architecture of the buildings and the restaurant No french channels on TV, the toilet was leacking, the beach towels were old
The pool was very cold
- Sašo (9/5): Superb -
- Jay (8/5): Amazing location, great facilities but standard rooms are very basic - The location was amazing, the superior sea view room was really good. We paid for an upgrade when we were there. Amazing location by the beach. Nice food, fantastic breakfast options and friendly restaurant staff. Some staff behind the bar areas were rude because we were British. The standard rooms were basic and the bathrooms really need refurbishments.
- Pippa (8/5): Very good -
- Helena (4/5): Disappointing - Ols towels with holes
- Miriam (9/5): Perfect beach, good hotel - The perfect beach and the food were amazing - quality and variety exceeded our expectations. Meat and fish were excellent, plenty of veggie options as well.
We loved the location and the view from our room (partial sea view we didn't book).
Overall we really enjoyed our stay and we'd consider going back. The rooms could do with some renovations. The beds and bathrooms weren't great.
As previously mentioned, the sunbeds were reserved with towels all day (even though there were signs saying that this is not allowed).
WiFi was slow (good enough for browsing, not good enough for remote work).
- Virginie (5/5): Passable - The views. The flowers and palm trees around the resort. Tired room decor. Mosquitoes. No coffee, tea making facilities. No mosquito nets/ shutters. All inclusive wine didn't taste like wine. All inclusive drinks tasted like soft drinks. No mineral water. Water provided in fountains tasted vile. No sparkling water. Water provided was soda water. Food was very average, definitely not a culinary experience. There was plenty of it but I'd rather there was less but of better quality. No pharmaceutical products sold in the hotel shop. The souvenir vendors & tour sellers hastling you on the beach at every opportunity.
- Amir (10/5): Exceptional -
- Diogo (9/5): Great relax times at the beach - The extensive sandy beach and dunes. The nice resort, the sport activities available, the food. Food could be more varied.
Resort should not allow ‘towel marking “ of sun beds in the pool or the beach.
- Brigitta (5/5): No bellboy to help, no water in room, minibar empty, no room service, from 6 lights in room only 4 w - Location Sells and cost as 5stars, but max 3/4 stars, sort of refurbished old hotel.
- Nicole (8/5): Very good - The ocean view pool is incredible Food is quite disappointing and tasteless. It’s a quantity over quality concept
- Alice (9/5): Superb -
- Steven (8/5): We had a fabulous relaxing stay and were well looked after. Will happily return! - The hotel is well laid out and clean with a fabulous pool, well maintained gardens, excellent staff and good amenities. All the food was prepared to a high standard and in good quantities. A variation each night with the main staples on standby if required. Nothing was too much trouble for any of the staff or the entertainment team, especially the bar staff at the reception bar. The towels and bedding very clean and the rooms adequate and clean. The rooms may need a bit of TLC and the bedding and towels a little tired. Very disappointed in the choice and the cooking of the pasta for an Italian hotel.
- Lorena (10/5): No stress, hakuna matata, be careful - Definitely the best hotel I’ve ever been in my life. It was one of the best experience going on holidays. Big facilities, every single part of the hotel was clean, huge variety of food including tradicional food from Cape Verde, amazing views and the most important part LOVELY AND PROFESSIONAL STAFF, Starting from reception passing through housekeeping and finishing with my favourite ones the ANIMATION TEAM. You have a big group of professionals taking care of everyone and they deserve to know it because without them our stay would have never been the same.
Gary, Paulo, Lucas, Pablo, Lori, Yurke, Camila, Edo, Ricard, koofe, Alessandra, Roberta, Xixo, Eder… take care of your team because they are amazing and they make the difference.
Thank you so much!!!
Lorena, Carlo, Claudia. No negative things, everything AMAZING.
- Artea (7/5): Pleasant - The location was literally 5 mins from the airport and the beach was beautiful. Staff were amazing and had activities all day to keep you entertained. The food was not flavoursome for my liking and I had a bit of a struggle with that
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