MOON OLD TOWN
Location: KIŞLA MAH 39.SOK N0 6, Antalya, tr
Star Rating: 8.6 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation
Recently renovated MOON OLD TOWN offers stylish units with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms also feature beautiful garden views and private terraces.
Convenient Services
Guests can enjoy a private entrance, lift access, and full-day security, ensuring a safe and seamless stay. The accommodation also provides currency exchange services for added convenience.
Explore and Discover
Located near popular attractions such as Mermerli Beach and Hadrian's Gate, MOON OLD TOWN is the perfect base for exploring Antalya. Guests can easily access Konyaalti Beach and Antalya Clock Tower, with rental services available for further exploration.
Book your stay at MOON OLD TOWN for a luxurious and convenient experience in Antalya.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Express check-in/check-out
- Soundproof rooms
- Ironing service
- Car hire
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Covered parking
- Secured parking
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Apartment
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this apartment also offers a washing machine and a flat-screen TV with streaming services. The unit has 4 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Deluxe Apartment
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as garden views. The unit offers 4 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Deluxe Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a washing machine, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as garden views. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Deluxe Apartment
Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features a washing machine, soundproof walls, a mini-bar, a flat-screen TV with streaming services, as well as garden views. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Deluxe Apartment
Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as garden views. The unit offers 4 beds.
Max Occupancy: 8 (7 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Baby safety gates
- Sofa bed
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Narcisa (9/5): - Very well placed bit hiden but very close to everything
I stayed there several time and we are returning as apartment is nice with everything needed.Very good and dedicated cleaner on the site
- Aziz (9/5): -
- Kuba (10/5): -
- Спивакова (8/5): - Близко к центру, отличные удобные кровати, кухня оборудована все, что нужно для короткого пребывания. Отель находится в переулке, и таксисты не сразу его находят. Легкий запах сырости есть, но кондиционер решает проблему.
- Miroslav (8/5): -
- Mahdi (6/5): Unpleasant experience - It was a clean and well equipped apartment There was a horrible night with another drunken tenant upstairs that made a nightmare for us in the last night of our stay. Since there was no responsible apartment staff accessible during the night we couldn't report the case.
- Igors Saveljevs (10/5): -
- Alkhateb (10/5): -
- Алесь Семченков (10/5): - Spacious and clean apartment with all necessary amenities. The automated check-in process is great. There is not enough light in the kitchen.
- emre (9/5): - La situation géographique, proche du centre ville a 10minute.
Appartement très spacieux
Merci a nargiza pour son accueil et sa réactivité
- Minna (10/5): Viihdyimme ja tulemme varmasti uudestaan - Erittäin siisti asunto mainiolla sijainnilla. Meitä oli kuusi majoittumassa, olohuoneen levitettävät vuodesohvat olivat hyvät. Kaikki toimi sovitusti.
- Katarzyna (10/5): - Lokalizacja doskonała, spokój.
Bardzo blisko old bazar. Sklepy. Wygodne dwa pokoje, czysto.
- Aleksander (10/5): -
- Eun Young (10/5): -
- Mei Chen (10/5): 很舒適的房源 - 整體的設計及清潔度 門鎖有一點故障,開門後不容易拿出鑰匙
- TATIANA (7/5): Acceptabil -
- Robert (8/5): -
- Korab (7/5): -
- Алексей (10/5): -
- Alona (8/5): Гарні апартаменти, з гарною інфраструктурою поблизу, та ввічливий персонал. Проте потребують маленьких змін ( ремонту ро - Близько до багатьох магазинів, моря, парку, кафе
Є посудомийка та пральна машина, кондиціонування в кожній кімнаті - все гарно працює
Приємний персонал, та гарне вчасне інформування
Ліфт великий та доступний
Гарний матрац та подушки
В нас був номер з великою, світлою вітальнею - дуже затишно
Зручно заселятись та виселятися з системою отримання ключа по коду Непрацюючі розетки та зламаний замок на двері ванної кімнати, витяжка на кухні працююча але повертає все в кімнату, лійка в душовій потребує заміни
Телевізор мав тільки турецькі канали, пульт від телевізора працював погано та мав тріщини
Не закривались двері в будівлю ( схоже якась поломка замка)
Тільки 1 ключ від апартаментів ( незручно коли є подорож родиною чи друзями з 2х та більше людей )
- HAORAN (8/5): 很不错的酒店 - 房间很大,设施特别齐全,价格也很合数 位置不太好找,热水水压特别低
- Олександр (9/5): - Розташування, чистота, затишно
- Roman (10/5): -
- HAIDAR (8/5): -
- Hiba (6/5): 6/10 will not come again - There is no breakfast Everything should be better
- Louisette (8/5): The stay was amazing the staff were also great on the day we we’re leaving we forgot a few things including 50euros and - The property was very clean and very comfortable, we stayed 6 people for 12 days and the stay was absolutely amazing. The location was also great everything was close by. The property was very clean. There was nothing to dislike.
- Muhammad (10/5): It was a good apartment with nice location, grocery and few restaurants are on 1 minute walk. - Everything was perfect. Apartment was on a walking distance from Marina and Old Town. Ms. Nargisa was very helpful in attending our needs. we will definitely come back again here when we will visit Antalya next time. Ms. Semra helped us during checkout and stored our luggage for extended period as our flight was in the evening. Really appreciated. One room bulb was not working which I changed and they reimbursed me TL50/-.
Bathroom door was not locking from inside and they were not able to change it the day we arrive and the next day due to weather (raining). They came on the 3rd day but we were not available so I informed them to leave it as we were checking out on the fourth day.
- Denis (10/5): -
- Ricardo (6/5): -
- Zarlasht (7/5): We booked a 2 bedroom apartment in moon old town but on the day our apartment was changed to moon city without any notic - Nice new facilities Location is far from city centre
- Alper Melih (10/5): - Die Lage ist sehr gut. Sehr nahe zur Innenstadt. Das Personal war sehr nett und hilfsbereit.
- Sergey (10/5): -
- Hu (8/5): 非常舒适 - 地理位置非常好,离海边近 热水比较小
- Мария (10/5): - Проживали неделю в этой квартире - просторно, чисто , все соответствует описанию . Заселялись вечером и управляющий дистанционно сделал все возможное , чтобы мы нашли и попали в квартиру. За время проживания убирали и полностью меняли постельное белье и полотенца. Семьей мы разделились и у нас был 1 ключ, управляющий оперативно нам оставил 2 ключ от квартиры. Те нам максимально помогали решать возникающие проблемы! Спасибо !) рекомендую 🫶
- Ahmet (8/5): -
- MOHAMMAD MASOOD (10/5): Very pleasant stay and interaction with Nargiza - Very clean and comfortable
- delemanova (10/5): -
- Jan (8/5): -
- Mohammed (10/5): Great location friendly staff - The property was in a great location great size Everything was great nothing to dislike
- ايليا العراق للسفر (10/5): - كل شي ممتاز والكادر متعاون جدا
- Gizem (10/5): - Alles hat uns gut gefallen.
Die Sauberkeit, die Lage und Ausstattung alles Super !
Wir kommen wieder :)
- Ralph (10/5): - We stayed at Moon Old Town Hotel for 7 days and had a great experience. The beds were great, not overly used. The location is perfect. Everything is within walking distance, including the main landmarks, restaurants, and shops.The hotel is very clean, comfortable, and offers excellent value for money. Honestly, nothing. Everything was good during my stay and I had no issues at all.
- Christine (9/5): Excellent property 👌 - Property was in a great location very close to old town.
Property had everything we needed for our stay (hairdryer, tea, coffee and sugar provided even a washing machine and laundry powder which we used)
Beds were super comfy especially the pillows we slept so well
The property was very clean.
The property owner was super helpful and responsive.
Would stay again :-)
- Andrii (10/5): Однозначно коштує своїх грошей. - Чисто, просторно, всі необхідні зручності. Не знайшов на що поскаржитись. Все ок
- Marius (9/5): All good - Was okay. Just taxi driver didn’t find first. Have to deal with that by my self. Low sealing in the kitchen. All the rest all good.
- Ricardo Van Zuidam (8/5): - Vriendelijkheid personeel
- Olha (10/5): Great apartment in the center of Antalya, Wonderful Staff - We really liked the location. It’s right in the city center, just a 5–10 minute walk to the waterfront, restaurants, and the local market. The staff was wonderful—always available and quick to bring us extra cleaning and hygiene supplies whenever needed. We rented two apartments since there were 11 of us, and the living room was very spacious, which made it very convenient for all of us to gather together for dinner. Overall, we had a great stay!
PS. Additionally, I would like to thank Nargiza from reception, who was always available, even late in the evening, and kindly agreed to send us a backpack we had forgotten by post. This means a lot to our family. Nothing.
We received more than we expected.
- Olha (10/5): -
- Evgenii (9/5): -
- Marcella (8/5): -
- VuVuZell (8/5): - Очень уютная, тёплая (были в ноябре 2025 г.) квартира. Большая (у нас был вариант размещения с кухней-гостиной и двумя спальнями). В квартире было чисто. Душ был с ГОРЯЧЕЙ водой (именно, что горячей) - в квартире был установлен проточный нагреватель, сначала необходимо было пролить холодную, но потом шла горячая вода - это, однозначно, плюс! Из существенного - минимальное количество доступных розеток, например в спальнях их вообще нет, это очень не удобно.
Из прихотей - все каналы на ТВ на турецком языке.
- Ilya (9/5): - Все было отлично! Расположение удобное, метров 400 до старого города. Тихий район. В апартах чисто и просторно. Разрешили раньше заселиться! Спасибо!!!
- Askin (9/5): Super Lage zu Stadtzentrum. - Alles hat uns gefallen Da gab es kaum etwas.
- Elena (1/5): - Локация Мы заселились в отель 02.11.2025. В одной спален были клопы!!! К сожалению, мы обнаружили их только ночью, перед сном. Нам пришлось ночевать в гостиной всей семьей, включая годовалого ребёнка. Администрация отеля передала в букинг, что мы не заселились.
Не рекомендую отель и ужасный сервис администратора Наргизы.
We checked into the hotel on 02.11.2025. There were bed bugs in one of the bedrooms!!! Unfortunately, we only discovered them at night, before going to sleep. We had to spend the night in the living room with our entire family, including our one-year-old child. The hotel administration informed Booking that we had not checked in.
I do not recommend this hotel or the poor service provided by the administrator, Nargiza.
- María Nieves (1/5): - La ubicación, la cama comodísima y lo amplio que es. La puntuación de 1 que le doy es porque no tienen un telefono disponible las 24 horas para cualquier emergencia. Se rompió la pierts del edificio y si no es por otro vecino que baja a fumar nos quedamos fuera. Estuvimos espersndo horas y llamando y nadie nos cogió el telefóno. Si llega a ser un fuego o algo más serio,no sé que hubiera pasado.
- Anna (9/5): -
- Michael Allerup (10/5): -
- Ari Hojer (10/5): L'appartamento è esattamente come nelle foto, anche molto pulita - L'appartamento è pulito. l'host ci ha fornito all'inizio le cose come detersivo per la lavatrice e per la lavastoviglie. poi l'abbiamo comprato noi per i giorni successivi gli elettrodomestici ogni tanto vanno lavate e pulite. la lavatrice era pieno di sporcizia nella parte dove c'è la plastica morbida. solo questo, per il resto era perfetto
- Narcisa (9/5): Lejlighed havde alt hvad er nødvendig for en uges ophold - Placeret centralt in Antalya ,tæt på centrum og Kaleici
- Maria (10/5): -
- Alexandru (10/5): -
- Önder (9/5): -
- Vladislav (7/5): необходим ремонт - хорошие удобные кровати квартира вся прокурена, запахи неприятные
отсутствовала дверца в душе
- Vladislav (8/5): на 1-2 дня идеально для проживания - удобные кровати стучал холодильник
в целом мебель довольно простая
- Alina (9/5): All perfect!! - All nice and good apt for nice vacation to Antalya I have nothing to say about that!!
- Joséphine (6/5): -
- Inta (10/5): - Viss,ļoti jauki.virtuve aprīkota ar visu,kas vajadzīgs.nekas netrūka,lai pagatavotu ēdienu
Patika,ka ir veikali blakām,nav jāmeklē,kur iepirkties.Naktī klusums un miers.Var izgulēties. Tējkanna bij' salūzusi,bet vietā bij' maza kanniņa kafijai,ko varēja izmantot.
- Александр (9/5): -
- Nikolaus (10/5): One of the best appartment experience we have had - It was nice to be able to park in the ottopark downstairs where they have an arrangement at no extra charge. Communications with our hosts was excellent, done via the booking.com app. The apartment was larger than expected with everything we could need and when we asked for thing like extra sheets and loo paper via the app, they were quickly provided. While there no front-desk, I was daily asked if we needed anything.
The location is excellent for exploring the old town, the bazaar, the harbor, and some shopping. Hostely I cannnot think of anything other than Google Maps frequently directing me down one way road when trying to locate the property, but that is not really their problem, and it quickly reroutes when you go the other way.
- Serhiy (10/5): - 2 bedrooms normal size and living room and location 10 mins walk to clock tower
- Aurelie (10/5): Au top - Idéal pour visiter , bien localiser , très propres , pratiques je recommande
- Pakize (7/5): -
- Jørn (10/5): -
- Aleksandr (9/5): Satisfied, but not without improvements - We enjoyed a lovely stay in this clean, well-equipped apartment. The hosts were very friendly and communicative. A great feature was the parking next to the building; just be sure to inform the security personnel that you're a hotel guest. The air conditioning units in each room were a lifesaver during the 35-degree weather. The kitchen was well-appointed for cooking, and we were very pleased to find both a dishwasher and a washing machine. The most significant problem was the missing shower door, which caused water to get all over the bathroom floor. Additionally, the electronic lock system was confusing. The instructions we received were incomplete and didn't mention a necessary physical key, which we had to figure out — thankfully the hosts were responsive.
A few smaller notes: there were only two remote controls for the three AC units, and the kettle leaked (though it was promptly replaced when we asked).
- Semen (10/5): -
- inga thorey (10/5): We had an excellent stay in the apartment, it was clean and comfy. - All went smoothly at arrival. We got good descriptions of how to enter the property. The apartment was very clean. The bed was comfortable. The day of arrival it was 37 degrees Celsius so it was super nice to have a good airconditioner to cool down after strolling in the sun. Staff was very polite and nice. The apartment is in Kicla and it took us aroun 10 min. to walk to the old town. We deffinitly recommend this! The kitchen was small but it had the essentials, except for a coffee maker. The surrounding area is a bit run down but after a while we stopped noticing it.
- ali (10/5): - Convenience of entry, big apartment equipped
- Sukhpreet (10/5): Perfect place to enjoy holidays in old town antalaya - Eveything was great but I really liked the customer service and the communication . They reply so quick to my messages any question very prompt response . Reception girl was fantastic . Everything was great . I enjoyed my stay there . As manager for 25 years. Customer service is really important for me and this place is 10/10 in that .
- Pavel I. (9/5): -
- DMITRII (10/5): -
- Adnan (1/5): Dramatische Horror-Erfahrungen im Moon Old Town - Rauswurfdrohung - In Toilette Eingesperrt 1h - Die Wohnung selbst wirkt auf den ersten Blick in Ordnung – auch wenn es einiges zu bemängeln gibt (z. B. sehr schlechte Geräuschdämmung: man hört die Nachbarn und Geräusche von draußen so deutlich, als wären sie im gleichen Raum).
Die Möbel billig. Esstisch wackelig.
Doch unser Aufenthalt wurde durch mehrere massive Vorfälle überschattet:
1. Defekte Toilette – mehrmals
Zuerst war das Schloss der Toilette defekt. Es dauerte 3–4 Tage, bis jemand kam, um es zu reparieren – leider wieder abends, genau dann, als wir essen gehen wollten. Während der Reparatur (ca. 30 Minuten) war das Bad nicht nutzbar.
Nur 2–3 Tage später fiel das Schloss komplett aus, und mein Sohn war für eine Stunde im Bad eingesperrt. Er musste vom Notdienst befreit werden, der die Tür gewaltsam öffnete – danach konnte man die Toilette überhaupt nicht mehr schließen (siehe Video).
Am nächsten Abend kam erneut ein Handwerker, diesmal wieder zur Essenszeit. Wieder war das Bad für ca. eine Stunde nicht nutzbar.
Die Managerin entschuldigte sich mehrfach am Telefon – aber außer vielen Gesprächen kam keine echte Wiedergutmachung. Eine kleine Geste (z. B. Obstteller oder Baklava für unseren Sohn) wäre das Mindeste gewesen.
2. Der Schock mit der Matratze
Einige Tage später klingelten morgens um 10 Uhr plötzlich die Managerin und die Putzfrau an unserer Tür. Sie traten unangekündigt ein, gingen direkt in ein Zimmer und zogen vor unseren Augen die Bettwäsche ab, um uns eine angeblich verschmutzte Matratze zu zeigen.
Ihr Auftreten war so, als wollten sie uns „überführen“. Wir fühlten uns wie Schwerverbrecher.
Die Anschuldigung war völlig absurd:
Warum sollten wir die Matratze beschmutzen und dann heimlich wenden?
Wieso hätten wir Bettwäsche, Matratzenschoner und Bezüge waschen sollen, anstatt einfach frisches Bettzeug anzufordern?
Wir waren fassungslos, beschämt und konnten nicht verstehen, warum man uns so demütigt – zumal wir ohnehin schon mit den Problemen der defekten Toilette genug Ärger hatten. 3. Eskalation mit den Managern
Die Managerin wollte immer wieder telefonisch mit mir sprechen, obwohl ich ausdrücklich nur schriftliche Kommunikation wollte. Schließlich bekam ich über Umwege die Nummer eines übergeordneten Managers, „Mr. Sultan“.
Doch auch er reagierte extrem unprofessionell:
- Er war unfreundlich, nicht lösungsorientiert.
- Er drohte mir sogar schriftlich, mich sofort aus der Unterkunft zu werfen, wenn ihm mein Ton nicht gefalle. (Screenshots vorhanden.)
4. Der Checkout
Am Abreisetag warteten die Mitarbeiterinnen bereits um 10:30 Uhr vor der Tür, drängten auf unseren Checkout, ohne Begrüßung oder Blickkontakt. Wir fühlten uns auch beim Abschied unerwünscht und respektlos behandelt.
Fazit
Die Wohnung an sich ist ok, aber das Verhalten von Personal und Management war eine absolute Katastrophe:
- Falsche Anschuldigungen,
- Unprofessionelles und herablassendes Verhalten,
- Sogar Drohungen durch den Manager.
Ich kann diese Unterkunft auf keinen Fall empfehlen. Bis heute verstehe ich nicht, was die Geschichte mit der Matratze überhaupt sollte – wollte man hier Geld herausholen? Vielleicht haben andere Gäste ähnliche Erfahrungen gemacht.
- Alhussein (10/5): Very comfortable apartment, good value. - The apartment was big and had everything one can need in a vacation, it was clean and easy to find. Shasenem the receptionist was very friendly and helpful. I would definitely recommend staying in this place. The view was not so great and there were some constructions around, but this is very common in Antalya.
- Kazim (9/5): -
- Malgorzata (10/5): -
- Sergii (8/5): -
- Evgenii (10/5): Я рекомендую это место - Тихое чистое комфортное место
Редкость для Анталии за эту цену, я бы хотел вернутся сюда еще раз и оставить такой же отзыв вновь
- Михаил (10/5): - Квартира чистая и уютная
- Mihai D. (10/5): Excellent - The location is fantastic, a short walk to the center and sea side . New building, very clean, quite roomy and fully equiped for a comfortable stay. The staff is so friendly and responsive, from welcoming us to helping in every way to feel happy.
- 靖峰 (10/5): - 位置不错,房间很大。员工热情,清洁做的不错 没有
- Ali (1/5): سيء
افسدوا رحلتنا
كل شيء سيء - *كل شيء سيء
*بدون استعلامات
*اكياس النفايات بقت لمدة ثلاثة ايام أمام الشقة قرب المصعد ولم يرفعها او ينقلها اي احد
*رائحة السرداب الكريهة والعفن واضحة بكل مكان بالممرات والدرج والمصعد وقرب المبنى حيث لايمكن فتح النوافذ
*اختلاف الصور المنشورة في البوكنك عن الحقيقة
*السقوف ذات ارتفاع قليل جدا وخصوصا المطبخ لايمكن الوقوف فيه وبدون تهوية او شباك وبدون مفرغة هواء او مرشحة
*الاضاءة قليلة لكافة الغرف
*سوء تنفيذ انابيب الماء الظاهرة بمنظر سيء
*سوء تنفيذ الكهربائيات مما تشكل خطورة على الأطفال وذات منظر سيء كل شيئ سيئ
وافسدوا رحلتنا
وتم تبليغ تطبيق Booking ولم يسعفنا
كل شيء سيء
*بدون استعلامات
*اكياس النفايات بقت لمدة ثلاثة ايام أمام الشقة قرب المصعد ولم يرفعها او ينقلها اي احد
*رائحة السرداب الكريهة والعفن واضحة بكل مكان بالممرات والدرج والمصعد وقرب المبنى حيث لايمكن فتح النوافذ
*اختلاف الصور المنشورة في البوكنك عن الحقيقة
*السقوف ذات ارتفاع قليل جدا وخصوصا المطبخ لايمكن الوقوف فيه وبدون تهوية او شباك وبدون مفرغة هواء او مرشحة
*الاضاءة قليلة لكافة الغرف
*سوء تنفيذ انابيب الماء الظاهرة بمنظر سيء
*سوء تنفيذ الكهربائيات مما تشكل خطورة على الأطفال وذات منظر سيء
- Yalcin (9/5): -
- Toufik (8/5): je recommande ! - Un logement tout neuf et franchement très spacieux ! situé à 8 minutes de marche du vieux Antalya, ce qui est très pratique pour se balader le soir
parking gratuit juste à coté du bâtiment.
- سيلوتن (10/5): -
- Ismail (10/5): Amazing great location near old city close proximity to the beach as well - Everything was good clean and somewhat modern. Plugs in room was behind the cupboard
- Dmytro (2/5): -
- Pascale (8/5): C’était bien - Proche de la vieille ville (10 minutes à pied)
Parking
Clim de rès performante Pas beaucoup de vaisselle, pas de torchon
- Bilge (10/5): Exceptional -
- Bilal (7/5): Good - Location was really good. 10 minutes walk from the old town and conveniece stores nearby. Bit scruffy with marks on the wall. With the price we paid we were expecting toiletries.
- Mohammed (7/5): Good - Cleanness
- Yen (7/5): All good - Location was good, parking space, the bed was comfortable. All ok, could do with more pots and pans and 1 extra toilet esp if there are more people.
Photos