CORE Residence At TRX Luxury Suites by Moonway

Location: Core Residence @TRX , 12 , Jalan Barat , Tune Razak Exchange, Kuala Lumpur, my

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Wheelchair accessible
• Infinity pool
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Rooftop garden

Rooms Available

• Three-Bedroom Premium Apartment

  The pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment features a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom Apartment

  The pool with a view is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment features a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, soundproof walls as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Two-Bedroom Apartment With City View

  This apartment's standout feature is the pool with a view. Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a washing machine, soundproof walls, a seating area, a flat-screen TV, as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Shabiha (1/5): STAY AT YOUR OWN RISK - Please be extremely cautious when booking this property, and make sure to check Google Reviews and other independent platforms for genuine guest experiences. I’m only able to share this review after persistent follow-up with Booking.com over several emails and phone calls because I strongly believe no one else should go through what my family and I experienced. The hotel management cancelled my reservation at the last minute via WhatsApp, claiming issues with electricity and water. When I asked to verify this in person (as I was travelling a long distance with my children), they changed the story and said the issue was with only my room, not the entire building. I asked if they had any alternative rooms or a contingency plan, but the host was dismissive and simply said nothing was available. Shortly after, I was notified that my booking had been cancelled due to a ‘CVC card error’—which was completely false. My reservation was a ‘pay at property’ booking and did not require card details. After further investigation, I realised that by blaming a card issue, management avoids paying commission fees to the booking platform, effectively shifting blame to the customer. After digging deeper, I discovered this is not an isolated incident. Multiple reviews reveal a pattern of last-minute cancellations, often minutes before arrival, leaving guests stranded. It appears they may overbook or prioritise longer-staying guests, cancelling others with no notice or accountability. Worse still, if the host cancels, you are blocked from leaving a review on Booking.com, which is why many of these incidents go unreported. I had to escalate the matter to even be allowed to share my experience. I am now significantly out of pocket as I had to find alternative accommodation for myself and my family very last minute which costs me a lot more than my original amount. Please, do not rely solely on the reviews you see on booking sites.
• Eman (10/5): Beautiful stay at KL - We booked the 2 bedroom at building 2 at 33A floor. The view was magnificent. Location next to TRX mall and metro station, clean new building, they provided shampoo - washing liquid for cloths and dishes. Fast communication with owner and apartment manager. Roads around the building not too busy at rush hour. The quality of bedding could be improved and not the cheap IKEA ones. Softer pillows. And it would be amazing to provide a drying rack for cloths.
• Izzah (10/5): Exceptional -
• Wai (8/5): Very good - Has the best view of KL especially at night. Staff are very helpful and accommodating. Location wise also very good as it is only about a 5 min walk to Tun Razak Exchange Station. There were issues with the washing machine but that can be fixed.
• Michael (1/5): Stay away - Nothing The staff was Rude I don’t wanna helpful watched everything you do make you feel like a criminal The manager had nobody speak. English couldn’t get anything fixed toilet backed up, shower backed up had to live with it.
• Reb (9/5): Superb -
• Phooiyin (9/5): Superb - Location, cleanliness, the facilities especially the pool on 50th floor with good views, staff were friendly and helpful. The only downside is not enough towels and some towels were old.
• Jaclyn (3/5): Disappointing! - Nothing Waited very long for ‘host’ to check us in. Falsely marketed as luxury apartment. Looks cheap and poorly maintained. Apartment was never cleaned during our 4 day stay even after we requested for. Were told they had no cleaning staff on the 2nd day. 3rd day they said they had no access to our apartment but they shd hv made arrangements with us. No hand towels anywhere and we just about ran out of toilet paper. Requested for extra but they didn’t replenish. Requested also for fresh floor mats bcos the floor gets so wet after a shower, but never came. We had to bear with wet soggy floor mat the entire stay. The worst is the smell of sewage in the common bathroom. Stank up the entire apartment, we had to make sure we kept the toilet door closed the entire time. Super unpleasant to use that bathroom….wet floor mat and stinky all the time. We complained about it but no response from ‘host’.
• Seow (10/5): Exceptional -
• Sidney (9/5): Superb - Location is right next to TRX.
• Ahmad (10/5): Exceptional -
• Fiona (10/5): Exceptional - Apartment was lovely and in a very fancy building with so many staff on duty. Both pools were perfect. Great location at the TRX mall, so easy to find good food. Easy Grab pick ups from lobby. Fast and easy communication with apartment owner/manager. I hadn't realised that payment would be made direct to owner/manager on arrival and our credit cards wouldn't do the money transfer without authorization using our home cell phones, which we didn't have. I prefer to have payment go through booking.com where possible.
• Chee (10/5): Exceptional -
• Mohamed (10/5): Exceptional - Great location and apartment was clean and well equipped. Nil
• Buvidas (10/5): Exceptional -
• Ibrahim (9/5): Superb -
• Abdul (10/5): Exceptional - Very nice apartment with good facilities.. walking distance about 5mins to TRX Mall
• Hu (8/5): Very good - Convenien short distance to mall Opposite unit renovation got worker walk in out the area and got noise of knock when doing renovation work
• Sharmila (7/5): Good -
• Xuan (8/5): Very good -
• Redziman (8/5): Location Location Location - Check-In was seamless. Riyaj, the Apartment Caretaker was in constant communication with me to ensure he would be available when we arrive. Payment is by Cash or Local Bank Transfer only. As a Tourist this is inconvenient. Apartment is brand new and very clean. Location was brilliant! TRX Mall is right next door! Be careful when using the Pedestrian Crossing to the Mall as the Drivers here don't slow down or stop to allow Pedestrians to cross. Some items I wish was in the Apartment were a Dish Drying Rack, Microwave Oven(only had a 'proper' Oven) and Vacuum Cleaner (or at least a brush/broom and dust-pan). Riyaj is always available anytime to request cleaning, trash clearing and provide fresh towels. Check-Out was also easy as all we had to do was leave the Main Entrance/Elevator Cards in the Apartment.
• Anuar (10/5): Exceptional - Really enjoy my stay, the accommodation is top notch
• Mili (8/5): It was good - Apartment was excellent Lack of basic amenities
• Razali (9/5): Superb -
• Nurain (8/5): Very good - The location Long wait for the lift. My room toilet had no place to out toiletries in the shower area.
• Choon (10/5): Exceptional - Host and the staff are both very responsive, very friendly and very helpful. The unit is very new, clean and with excellent view. Location is excellent, 1 min walk to TRX Exchange and 5 mins walk to Bukit Bintang. Surrounded also with many famous and nice restaurants and cafe. I will surely come back and stay again.
• Nurain (8/5): Very good -
• Yap (8/5): Very good - Spacious and clean. If shower area provide toiletries holder. It is great. If unit provide water dispenser. It is great. If unit has more decorative design. It is great.
• Afmoha (10/5): Exceptional - Excellent unit, excellent facilities, excellent service
• Yew (10/5): Excellent, will book again for next trip. - Convenient, clean and comfortable Nothing
• Sree (6/5): Pleasant -
• Rafiet (9/5): Great place to stay for the holidays. TRX is just a short walk away. - Good location. Great Host. Fair price point. Place is new. Expect minor teething issues. Not much wrong with it.
• Eric (8/5): Very good -
• Paul (10/5): Exceptional -
• Nina (10/5): Exceptional -
• Aleksandr (10/5): Exceptional -
• Hani (10/5): Exceptional -
• Kee (7/5): Good -
• Azrai (8/5): Excellent - Amazing view and location and just a few feet away from TRX shopping centre
• Ibrahim (10/5): Best New Year’s Eve spot for a traveling couple. - The location is superb, the place is new, clean and spacious. The checkin process was easy and the staff was quite friendly and helpful. Nothing, it was perfect.
• Key_van (10/5): Exceptional -
• Jiaqi (5/5): Passable -
• Muhammad (10/5): Exceptional -
• Genan (10/5): Perfect place to enjoy Kuala Lumpur - I had a comfortable stay at this modern apartment in the heart of Kuala Lumpur, the place is clean and well maintained. Loved it!
• Almostanery (10/5): Exceptional - New brand and all perfect It’s connected to TRX exchange mall Really nice place Recommend :)
• Safaa (10/5): Nice View, Perfecto Location - Really we enjoyed stay in this luxury suite, thanks a lot
• Ejazah (10/5): Strategic Location 👌 - Everything was great, suites were so clean & brand new with fantastic views to KL area skyline. Pool in top floor was unbelievable with its view of TRX Tower. Great service no problem what so ever. Will definitely stay here again. Strategic location & the best thing in our stay was that we can easy access to luxurious TRX Mall from lobby. The staff is very efficient and excellent assisting us and they are very kind and easy to communicate
• Nadheer (10/5): Superb - One of the best suites i stayed ever, we felt like luxury & 5 stars hotel. Value & deserve its amount. so clean and completely new with perfect location easy access to TRX, Twin Towers & Pavilion Mall too The infinity Swimming Pool Awesome with unbelievable view to TRX, definitely will visit here again. The staff there were amazing & professional too, friendly & helpful, thank you so much for beautiful memories.

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