Terrazas de los Andes Guest House

Location: Thames & Cochabamba S/N, Mendoza, ar

Star Rating: 9.6 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Fax/photocopying
• Tour desk
• Kid meals
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Guest education on local ecosystems and culture
• Vegetarian menu options available

Rooms Available

• Double or Twin Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Double or Twin Room

  The twin/double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The twin/double room offers a wardrobe, parquet floors, heating, as well as a patio. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double or Twin Room

  The twin/double room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Sabrina (10/5): - Habíamos elegido Terrazas de los Andes porque ademas de verse hermoso, tenía muy buenas referencias de sus viajantes. Lamentablemente, tuvimos una emergencia familiar y no pudimos viajar. Destaco la actitud del personal del hotel, que siempre fue muy amable y comprensivo con la situación. Esperamos tener otra oportunidad de visitarlos pronto. Sin duda, volveríamos a elegirlos. Gracias!
• Norbert (10/5): Already Planning a return trip with Friends to take advantage of this exceptional experience - Our stay included Breakfast, and Wow what a breakfast. Fresh Orange Juice, Nespresso coffee maker, Fresh Breads, 3 different Jams, slice of Pound cake, eggs ordered the way you want them, fresh Fruit plate. 4 out of 5 of the people on the front desk and restaurant Spoke fluent English. A really big help with our very rusty Spanish. They arranged an unscheduled wine tasting just for the two of us. Reggie( who has a great palate) walked us through their wines with a Nice cheese plate pairing to complement the wines presented. We tasted their a wine flight including their 100 Point Malbec and ended up buying 3 magnums, which they shipped back . Now I wish I had bought more. Truly an amazing unexpected experience. Looking back, I can not think of a single thing. It was perfect!
• Iωάννα Μιχαέλα (1/5): Don’t stay there, they are crooks - The breakfast was ok Nobody would reply to our messages, we were lost on our way to reach the hotel and nobody would reply to our messages or calls. We managed to find the « hotel » after 30 minutes of searching by ourselves. When we arrived the staff who were at the reception barely spoke any English and we had a troubled time to communicate, even a simple question as « at what time does the breakfast start » couldn’t be understood and we had to use google translate to get an answer… The room itself would have been ok if it wasn’t for the stinking bathroom that made the whole room to stink and only with open windows it would be somewhat bearable. The next morning we wanted to ask to change our room but there was no one at the reception and as we had plans for the day we left hoping to find someone when we got back… Boy we were wrong… There was again no one at the reception… And the smell in the room from the sewage was even worse the second night! So the next morning we managed to find someone at the reception and asked to change the room. The staff seemed aware of the issue and changed us the room… My question is if they knew there was this issue why did they even put us in that room in the first place, the hotel was empty ? Finally the cherry on the cake was that at checkout (still no one that spoke English well appeared) we were overcharged… Through our reservation in booking.com it was mentioned that the establishment’s currency was in USD so we had a price in USD and a price in EUR. When it was time to pay they gave us the price in ARS which we were unable to verify if it was correct or not… We shoes them the price we had on booking and they insisted that the correct price was the one in ARS. So we paid an equivalent amount of EUR 120 = USD 150 extra. This was roughly the equivalent of an extra night. When we raised the issue again to the property they told us the price was correct. And when we tried to raise the issue with booking.
• Damián (6/5): - El lugar es muy bonito pero el personal no está a la altura del lugar. Al llegar al hotel la persona de la recepción nos mostró el cuarto y nos dijo que nos acomodemos y que luego nos mostraría el establecimiento. Nunca volvió. Tuvimos que pedir nosotros la llave del cuarto porque tampoco nos la había dado como tampoco nos dió la clave del wifi. En el cuarto había una carta de bienvenida dirigida mi persona "y Sra." y mencionando que nos dejaban una botella de vino de cortesía para disfrutar. Mi "Sra" no existe y nunca existió; y la botella de vino nunca apareció. Evidentemente quien debía dejar la botella en el cuarto no lo hizo, Por otro lado estamos en 2026!!!, creo que el establecimiento debería abrir un poco su cabeza en relación a las diversidades y no dar nada por sentado. Muy floja, descortés, y poco empática la actitud del personal en general. Da la sensación de que falta algun gerente supervisando la hotelería
• Milagros (9/5): -
• Manuel (10/5): Si queres alojarte dentro de una bodega, en una habitación de huéspedes, con una atención excelente. - Hola, el lugar es excepcional, esta dentro de la bodega y lo que mejor lo define es ser un guesthouse. Es alojarte en la casa de huespedes. El lugar es muy lindo, desayuno espectacular, habitación esta impecable. El lugar no tiene lujos y le faltan detalles importantes para un mejor confort, mas enchufes, lugar de apoyo en el baño, etc. Al ser pequeño, no tiene recepción 24hs.
• Victoria (10/5): Best hotel discovery in Mendoza! - The big room was a dream Parking is located directly across the street, very convenient but lighting is limited when walking back to the hotel after dark.
• Ana carolina (9/5): -
• Rodolfo (9/5): -
• Marcelo (9/5): -
• Sebastian (10/5): - La tranquilidad y la atención del personal Nada
• sebastian (9/5): - La amabilidad de todo el personal y la facil resolución de problemas Se inundó el baño pero al instante me dieron una nueva habitación
• Mario (10/5): - El lugar muy hermoso, la atención excelente y muy amable. Muy cómodo
• Lima (10/5): -
• Konstantinos (10/5): -
• Antonio (10/5): -
• Kelly (9/5): Espetacular - Limpeza, conforto, localização,
• Curt (9/5): Excellent accommodations, nice breakfast, great location - This is a special place to stay. The rooms are very well done. There an only a few rooms and you feel like you are a visiting wine buyer. Free tour and tasting include. Breakfast was very nice. We arrived after 5:00 and there was no one around so the guard let us in. It is a small place.
• Felix (10/5): Exceptional -
• Diego (8/5): Very good -
• Paulo (10/5): Exceptional -

Photos