Hilton Surfers Paradise Luxury Suite - 2Bedroom, Free Car Park

Location: 3113 Surfers Paradise Boulevard, Gold Coast, au

Star Rating: 7.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Swimming pool
• Luggage storage
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  The private pool is the standout feature of this apartment. Boasting a private entrance, this spacious apartment also comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and an oven. Featuring a balcony, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• michael (9/5): - Central location Not much view
• Brayden (1/5): tried to take my damage deposit after no damages and only gave it back after i called on 8 seperate occasions over a mon - nice room staff and customer service
• Elyse (4/5): -
• Aimee (1/5): Disappointing and heartbreaking - Sadly, there was nothing to like at the property. Anything thinking of booking please remember this isn’t affiliated with the Hilton at all. When we first walked in, we were overwhelmed with an awful stench. Everything was filthy. If there is a $150 cleaning fee, I’m curious to what the cleaner actually does. The beds weren’t made and looked like they had just been pulled up from the previous guests. The towels provided were dirty. The bathroom and shower in particular, smelt like urine. There were about five or six various types of shampoo and conditioner left in the shower from previous guests. The shower floors were filthy and would recommend wearing thongs in the shower. The fridge smelt weird and the freezer needed to be defrosted. There were no cups of we wanted to have a drink, however at that stage we probably wouldn’t have chanced it. The washing machine stunk and was filthy. Previous guests clearly didn’t know how to use the washing machine and placed the powder in the top where the fabric softener should be and have clogged the machine. The sink in the kitchen is also blocked. There has been a zero maintenance done on this property at all. We could not stay, we had to get out of there immediately and thankfully were able to rebook elsewhere. Booking.com were able to reach an agreement with the property owner to refund our money.
• Upendra (5/5): - Location We were supposed to get the keys for check-in at 3pm, had to walk to the mini mart back and forth till 6pm from 3pm paying for parking multiple times for the keys as it was misplaced by the cleaner or deliberately we were put on hold, very bad management with that otherwise it was good.
• Nefa (4/5): - The location was great The apartment was not clean, both sink were blocked.
• Shelley (9/5): Great location, lovely accommodation - Location was perfect, beds were really comfortable. Internet wouldnt connect on tv but wasn't really an issue as didn't really watch anything.
• Michelle (9/5): Lovely enjoyable stay - Location and being able to share with my fur child Life delay but that was not the property fault - Hilton lift issues
• Rahul (1/5): -
• Christina (6/5): It was a comfortable stay especially for a family with young children. 2 bathrooms is always a win. Good to have a place - The location was exceptional! Convenient. Parking included which is a bonus compared to most accommodations in similar locations. You don’t need to drive around. Could be cleaner and better pillows would elevate the comfort factor. Was a pleasant stay nonetheless. Not too fussy for value of the money.
• Alinsod (10/5): -
• Carge (10/5): Very great - Perfect spot and perfect size and layout for me and my friend
• Francis (10/5): -
• Renae (6/5): Goo location, appliances need instruction - The parking and the location The fact that there was no instruction book for all the things that are supposed to work in the apartment. Things that need attention: The coffee machine. The capsules just drop straight thru. How to work the microwave, need to supply Non stick cookware, needed wifi on TV to access netflix etc
• Brett (9/5): -
• Rebecca (7/5): -
• Sharna (10/5): -
• Vince (7/5): Good location - Good location, centre of Surface shops. Key location was difficult to find, no parking near pick up, no signs, no street numbers, pick up was in an arcade amongest other shops. Took a while to find and had to walk for 20mins to find.
• thompson (4/5): -
• Matthew (10/5): -
• Danika (1/5): Bad -
• Troy (5/5): Passable - Collecting the keys
• Jason (7/5): Good -
• Leon (10/5): Exceptional -
• Matilda (8/5): good - all keys were not located at facility
• Petrina (1/5): Most disappointing stay we have had in any property over the last few years that we have used booking.com.au - It’s very sad to say…. There was nothing to like in this property. The rooms were small. The bed was uncomfortable. The sheets used on the bed was from Kmart fitted sheet. It was discussing. We spent a lot of money for our 3 night stay. But it was very disappointing and upset to walk in something that bad. Every thing in that apartment was disgusting and disappointing. The cleaning was disgusting. The shower and bathtub had mould on the tiles. The cleaners left the previous person dirty floss in the bathroom. The kitchen was very oily and grubby. We had to wash every utensil before we could use it. I have pics. The air-conditioning shut off every hour and we had to get out of bed to restart it and the list goes on. We got in touch with the host and they’re pretty much said it is what it is deal with it or you can go and find something else We know now doubt we should we ever use booking.com.au ever again I experience with Airbnb has never been like this. If you like, I could upload pictures about the property. I wish you guys did some research or actually had a person on the floor to check on the properties that you offer to tourist.
• Bree (6/5): Fine, but a bit of an effort. - The location was good for what we wanted. The apartment was a good size. We requested linens for the sofa bed and there were none. It was late when we returned so could do nothing about this. There was no extra linens anywhere. It was a bit of an effort to collect keys and find the apartment. Whilst there are detailed instructions, they are a mile long and it was a bit frustrating. The wifi wouldn't connect. Not a huge issue, but a bit annoying. The lifts take FOREVER at certain times as the building is large- so don't book an Uber until you are on the ground!
• Healy (7/5): Great location happy with the stay - Location Bed sheets were not clean and made properly Could not switch off timer on air con so it kept turning itself off during the night Not enough bath towels
• Peggy (7/5): Disappointed in the staff at Hilton. The schoolies kids helped us with our bags they were great. Apartment had beautiful - The location and the view Mouldy sofa bed, dated furniture, holes in curtain, staff at Hilton refused to let us access the luggage trolley and pool, and were very very rude. In the blurb on booking there was hype about the apartment having a private pool which did not exist.
• Jim (9/5): Superb - Great apartment/unit. Great location close to beach and cavil ave Some of the Hilton staff were a little stand offish, as we weren't renting directly from the Hilton. Air-conditioning turned off itself after a while, not sure if a programming issue but was ok
• Nilantha (2/5): Unprofessionally treated. Did not refunded security deposit taken for additional access card. - Location Initially mentioned that we are receiving 2x access cards for the apartment as we were 5. That did not provided. Instead the owner asked us to pay a security deposit of $100. That has not refunded as of today even after sent few reminders. Very unprofessional.
• Catherine (10/5): Great place to stay - Comfortable, easy to book and communicate
• Maria (1/5): Disappointed and let down. -
• John (10/5): Exceptional -
• Rob (10/5): Brilliant - Great location. Short walking distance to beach and restaurants. Clean and quiet room

Photos