Scarletz Suites KLCC by GC Luxury Suites
Location: Scarletz Suites, Kuala Lumpur, my
Star Rating: 7.9 Stars
Property Type: Apartments
About this Property
Rooftop Pool and Fitness Centre - Enjoy stunning views of the city skyline while taking a refreshing dip in the rooftop pool or keep up with your fitness routine at the on-site fitness centre.
Modern Amenities and Services - From a fully equipped kitchen to free WiFi, this property offers everything you need for a comfortable stay. The 24-hour front desk, restaurant, and convenient lift access add to the convenience.
Family-Friendly Features - With family rooms, kids pool, indoor and outdoor play areas, this hotel is perfect for guests traveling with children. Parents can relax knowing that their little ones are entertained and well taken care of.
To book your stay at Scarletz Suites KLCC by GC Luxury Suites, visit our website or contact our 24-hour front desk.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Soundproof rooms
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Shared kitchen
- Kids' outdoor play equipment
- Lower bathroom sink
- Public Bath
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fence around pool
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
- Water tubing nearby
- Rooftop garden
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Studio
The pool with a view is a top feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio features a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Sofa bed
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Deluxe Queen Suite
This suite's standout feature is the pool with a view. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Family Studio
Guests will have a special experience as this studio features a pool with a view. Offering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio offers a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
Suite with City View
The pool with a view is the standout feature of this suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Sofa bed
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
-
One-Bedroom Apartment
The pool with a view is the standout feature of this apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Dining table
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Sofa bed
- Rooftop pool
- Infinity pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key access
- Key card access
- Hand sanitiser
Guest Reviews
- Kumaresan (4/5): -
- Muhamad Ali (8/5): -
- Rozita (8/5): - The apt was spacious with 2 queen beds. Suit for family of 4. The shower water pressure so good. The view very nice of kl city view. Convinient to klcc and cheaper by grab car. Lobby got mini mart convinience for guests. All good. Just lift quite slow might be peak seasons with labour day off.
- Denise (3/5): - The room was nice The lifts were rediculous, long waits, must use key or u end up on other floors and stuck! Reception not very helpful. Swimming pool cold and busy. Cannot use pool after check out unlike any hotel ive stayed.
- Vanessa (2/5): Un desastre - La ubicación Mal servicio , mala atención , toallas desgastadas , apartamento sucio no funcionaba el aire acondicionado, me cambiaron de habitación debido a todos estos problemas y aún así nunca tuve agua caliente en ninguno de los 2 , nunca más me quedaré aquí y no lo recomiendo en lo absoluto, el personal de la recepción siempre de mal humor
- Thavayogarajah (4/5): Overall it was not a good experience - The property is conveniently located near the Petronas Towers, offers a decent room size, and is surrounded by plenty of restaurants. The room had an unpleasant odor upon arrival. The washroom sink was clogged and drained very slowly. Despite requesting it, the Wi-Fi password was not provided. Additionally, the TV, iron, and hair dryer were not working. The wait time for the lift was also very time-consuming.
- Louis (6/5): a good appartment but in a not so great building - I liked the location, the appartement was great the elevators where a nightmare. Only 3 available for the entire building leading to to much traffic and wait. The lobby is so crowded also
- Hanida (10/5): -
- Marian (3/5): Worse than i expected - The size and the view of the location was fine. Pool is also fine, but quit many people. First I asked the host if I can check in earlier. he wanted to charge additional 50rm, the frontdesk said checkin is after 3pm earliest. When I checked-in the clean was completely dirty. The frontdesk couldn't help because each flat is organized by another owner or company. After i contacted the host he said 5-10min someon will come. It took 3h till the apartment was cleaned and I needed to stay, cause they have no key to the rooms...
Secondly the bathroom has a rotten smell which will influence the whole room.
- Ayo (7/5): -
- nagita (5/5): -
- Mohd Yasir Bin (9/5): - PEMANDANGAN DI DALAM & LUAR WAKTU CEK IN YANG LAMBAT
- ser min (3/5): Bad experience, but nice decor and good location - Nice renovation, good location Piping Smelly, air con damage, ceiling fan damage, slow reply
- Wojciech (2/5): I have been in KLCC before, but with different company. My good advice: choose the company that has at least one member - Swimming pool and localisation Hmm
- lots of dust
- missing or not working equipment (not even 1 think was working properly)
- no washing machine
- air con not working properly
- no cutlery at all
- only whatsup contact
- Tugce (7/5): Great location with bad customer service - The location is great, only 6-7 minute walk to KLCC, the apartment is spacious for two people, it’s one no of the few one bedroom apartments in this building. The view is great from the apartment and the rooftop pool is really marvelous. The gym and common areas are also useful. The apartment was mostly clean, the bed was comfortable. We would return to this apartment. The kitchen utensils were very limited, no pans or water glasses, only two coffee mugs for two people. The soap and toilet paper was also limited. We tried contacting the customer service but they ghosted us until our last day and they only brought extra toilet paper on our last night.
The areas to relax near the pool are very limited, so it’s get very crowded and you can’t find a place to sit. It’s already crowded and three - four security guards sit all day by the pool, which is not really comfortable for guests, it’s disturbing. And since some part of the pool is covered, children noise really get big.
- Houssemeddine (7/5): -
- Houssemeddine (7/5): -
- Houssemeddine (8/5): - Near to the klcc Didn’t get a WIFI
- kwek (8/5): Good location great price. - Host shoukd have updated booking details for people coming on that day early, i make to wait fir host to update my detail to reception before able to collect the key Bed can b more comfort.
The wifi was not plug in, n the plug cant fit into the power point.
- Eizlan Farhan (8/5): -
- Ксения (1/5): - Только локация, в остальном - ничего К сожалению, проживание оставило крайне негативное впечатление.
Изначальные апартаменты не соответствовали описанию и фотографиям. Мебель и элементы интерьера, показанные в объявлении, в реальности отсутствовали — номер был практически пустым.
Мы бронировали размещение для двух взрослых человек с кроватью и диваном, чтобы спать раздельно. Однако диван оказался сломанный — он проваливался, спать на нём было невозможно. При этом для второго спального места не предоставили постельное бельё (простыню, пододеяльник, наволочку), что является нарушением базовых гигиенических норм.
В апартаментах не было горячей воды, а в холодильнике находилась испорченная еда от предыдущих гостей с сильным неприятным запахом, из-за чего пользоваться холодильником было невозможно.
Отдельно отмечу, что вид из бассейна на последнем этаже не соответствует фотографиям в объявлении — обзор полностью перекрыт соседним зданием, которого нет на фото.
Также в объявлении были указаны средства индивидуальной гигиены (зубные щётки, мини-зубная паста, индивидуальные гель и мыло), но по факту их не было — только общие большие бутылки.
Хост отвечал на сообщения с большими задержками — иногда по несколько часов, а иногда и по несколько дней, что делало решение проблем практически невозможным.
В итоге нас переселили в другие апартаменты, однако и там условия оказались неудовлетворительными:
— не работал Wi-Fi, а мобильный интернет ловил очень плохо;
— второе спальное место представляло собой матрас на полу, а не полноценную кровать, что снова не соответствовало условиям бронирования для двух взрослых гостей.
В целом опыт оказался крайне разочаровывающим. Несоответствие описанию, проблемы с гигиеной, отсутствием базовых удобств и слабая коммуникация со стороны хоста делают эти апартаменты непригодными для комфортного проживания. Не рекомендую.
- Hirokazu (8/5): 長期滞在に必要な設備が整ったResidence - KLCC駅から徒歩圏内で、ジム、洗濯機とミニキッチンがある事を前提に調べると、周りの環境が比較的良かった。また宿泊料金もリーザナブルだと思う。 排水溝の臭いが気になった。換気扇を長時間つけていたが、やはり気になった。
- Raniel (10/5): - Location and accomodation None
- Maria (7/5): -
- Miriam (9/5): LO RECOMIENDO! - LA PISCINA INCREIBLLE!! Y LA UBICACION MUY BUENA, A 10 MIN DE LAS PETRONAS Y CENTRO COMERCIAL Y JUSTO DEBAJO HAY UN BAR DE SHISHAS MUY BUENO NO NOS DIERON TOALLAS Y LOS MUELLES DE LA CAMA SE NOTABAN UN POCO..
- Tatiana (7/5): - Расположение, Апартаменты комфортные. Красивый вид с номера отеля и инфинити-бассейна на 47 этаже Персонал не реагировал на замечания , на 4 человека много чего не хватало в номере; не работал утюг
- faudel (8/5): -
- Khairul (8/5): - Location Need to wait for 10-15 minute for lift. No wifi provided For Room 33A-05
- Connie (9/5): The place is nice... Good for family.. - The swimming pool...
- Andreas (5/5): - Swimming pool Lift waiting times
Defect bathroom furniture
Shower defect at the swimming pool
Dirty bathroom (toilet, tiles, toilet shower head,..)
No bulb in bedroom side lamp
Lobby couches should be cleaned with steam
To many rules and restrictions the customer should follow, ifen it's not according polices (for example early checkout time in the lift)
- Daria (6/5): Don’t recommend to stay - Location is good! The pool is nice. view from the window of our room was nice. We did not have towels (we got them on the second day of our stay) in the apartment and the internet. You will not get any information about your arrival, everything you need you need to find by yourself and we lost a lot of time for simple things which have to be there.
I contact to the host, he said it’s very weird because his guests did not complant about it before however during our stay we did not have internet and al the time I had to go down on the first floor just to use internet. Its not i wanted to do during my vacation.
- ying ling (8/5): - The pool. The view. The friendly staff. The next door banyan cafe. The super cheap and good storage facility. The mattress is terrible... Spring came out from the side. What a shame
- Raquel (10/5): -
- Xin ying (8/5): -
- Irene (8/5): - The pool was amazing. The room smell was really bad.
- Bettina (7/5): Great location with ok accommodation - Location is amazing, view from the 22nd floor was great, suite was a good size for 4 people, staff communication was mostly quick and solution oriented Washing machine and microwave didnt work. Getting around the building was tricky- elevator takes forever during rush hours and is often packed. You can only take the elevator to floors you have a key for - which makes it tricky when you’re traveling with a group.
- Patricia (10/5): - Habitación preciosa, ubicación perfecta, hotel ideal. Nada
- Domitilla (9/5): -
- Moulay Abdelfatah (7/5): -
- Logamalar (7/5): - Good location, very nearby to restaurant The unit we stayed was not very clean,it was dusty,the glasses was not wash clean very oily there was some one underwear was drying in the dining area,I don't know how the unit was clean or inspected it was totally careless it was evident that the housekeeping staff had not clean properly before my arrival 😕
- Kerryann (1/5): Do not book this accommodation. - Good location
Nice view from room. The bathroom stinks of sewage and it gets worst the longer that you stay there. Reception only hands out keys and do not assist you in any other way. The host will gaslight, lie, ignore you and make no attempt to resolve the issue. I checked out two nights early. Was booked in for 4 nights. The host also refuses to give any refund.
There are also no kitchen utensils, a single cooking pot and filthy drinking cup.
Furnitures are peeling and the room decor is not like any of the ones shown in the photos.
- Poovan (7/5): -
- Meritxell (6/5): - La piscina El mantenimiento es nefasto, no hay nadie que te atienda, los tienes que llamar por whats app para pedir cualquier cosa y no te hacen caso, eramos 4 y solo había una toalla y sucia, después de insistir por whats app y esperar mucho rato nos fuimos a cenar , cuando volvimos nos pusieron 3 en una bolsa y papel de wc que también lo tuvimos que pedir, las toallas tambien manchadas de pintauñas o parecido de color rojo.
Las ventanas no cerraban bien, estaba el pomo roto, se oía mucho ruido de la calle, tampoco nos hicieron caso.
Es una lastima porque la habitación está chula pero se nota que nadie se ocupa.
- Chua (9/5): -
- Matthias (9/5): - Sehr gute Lage und eine wirklich tolle Aussicht. Wartezeit an Fahrstuhl war Recht lang und es passten oft nicht alle rein. 2 Handtücher für 4 Personen - unbedingt selbst noch Handtücher dabei haben.
- Nurshaffika (10/5): -
- Roman (6/5): - Nice location, however can be noisy due to roads around. No desk to work on, only one power socket was working, no toilet paper when I moved in, long queues at the elevators, takes ages to get up and down
- agrawal (9/5): - Everything thing is good.. especially pool is awesome... great choice with family for to stay...
- valerie (10/5): A proximité de sites et une vue exceptionnelle de la chambre. La piscine est incroyable - Pas de petit dej
- Rida (10/5): -
- Olga (7/5): Lovely stay but a few improvements required - Location was great, walking distance to Suria KLCC mall and many restaurants. The Pool was amazing, beautiful views and my children loved it especially at night. Modern and had a small shop on the ground floor which was so convenient. Security guards opening doors etc were polite. Loved that it had a washer/dryer in the room but hard to use as no instruction manual so figuring it out as I went. Staff weren't the greatest of help we weren't given much information about anything and had to keep asking. The room wasn't the cleanest. No tea, coffee, sugar, salt or even a toaster provided. No bath floor mat (which wasn't good as the shower has no door so floor constantly wet) so going toilet with a wet floor isn't ideal. Elevator wait times can sometimes be annoying.
- zukri (7/5): -
- Carlos (9/5): -
- Nur Alia Samihah (9/5): We’re comfortable and satisfied with our stay! Thanks 🥰 - I like all the facilities, amenities provided by the property! There is washing machine somemore and also cuckoo water filter 👏
The checkin and checkout also smooth since we just need to go straight to the receptionist counter! However, the room a bit smelly, i think from the toilet, but after that the smell subsided as we opened the aircond and fan!
Also the lift a bit cramped during peak hours (10am - 12pm due to checkin checkout)
- Carolina (1/5): NO RECOMENDABLE - NO NOS DEJARON DISFRUTAR DE LO BUENO Jamás he tenido una peor experiencia. Nada más llegar, a las 2:00 a.m. con dos niños, la puerta no funcionaba. Tuvimos que esperar media hora en el pasillo hasta que nos dieron una solución. Durante dos noches tuvimos que abrir la puerta usando una pila junto con la tarjeta, no funcionaba display bien. Con la técnica de la pila además funcionaba solo la mitad de las veces, haciéndonos perder mucho tiempo. Nadie vino a arreglarla, y en una ocasión la puerta quedó abierta durante todo un día.
El operario que acudió lo hizo con total tranquilidad, mostrando una actitud nada acorde con la gravedad de la incidencia. Al entrar a la habitación, comprobamos que no estaba preparada para dos adultos y dos niños. Además, no se correspondía con lo que habíamos contratado (dos camas de matrimonio), sino que tenía un sofá cama. No había sábana bajera y el edredón estaba arrugado en el armario, sin doblar, como si ya se hubiese usado.
Solicitamos una sábana bajera, y el operario nos contestó que nos la traería “mañana”. Tras insistir, finalmente nos la entregó dentro de una bolsa de plástico, y sin sábana encimera, afirmando que esa era la que había y que no estaba usada. Solo había dos toallas, cuando debían ser cuatro. Además, la ventana estaba rota y no se podía cerrar, por lo que entraban mosquitos, frío y ruido constantemente.
El WiFi no funcionaba. Se intentó reparar sin éxito, y nos quedamos sin servicio durante toda la estancia. Tras reclamar varias veces, el último día me contactaron por Booking a las 19:00 para ofrecernos otra habitación. Sin embargo, teníamos que salir hacia el aeropuerto a las 3:00 a.m., por lo que ya no tenía sentido mover todo y preferimos descansar.
Ha sido una experiencia muy decepcionante, más aún cuando en todos los alojamientos anteriores durante nuestro viaje tuvimos una atención de 10. Así, lamentablemente, terminó nuestro viaje.
- KHASAN (10/5): Markazga 8-10 daqiqalik masafada joylashgan ekan , hotel orqa tarafida ozbek oshxonasi ham bor ekan , korib hursand bold -
- Nurul Diana (3/5): - Dirty..toilet so dirty
- Tommaso (8/5): -
- Che mohd izaan bin (9/5): -
- Amalina (10/5): -
- Diana (10/5): - Perfect !!
- lim (2/5): ok place, very bad host - booked and paid for one room apartment, got a studio unit with two beds..contacted the host on whatsapp, host rejected my call 4 times when he was clearly online..texted him next, he said he will look into it..and i received no reply..by then i was exhausted and decided to just sleep and left the next morning
- Hafizuddin (8/5): -
- Carl Luis (1/5): Great views but many problems - Generally a nice place with a nice pool at the top of the building but there we're many things that just didn't feel good. First there we're a lot ants in my room, a lot of things we're broken or damaged, the room was not cleaned very well, getting in touch with the host was not easy (especially cause the phone number provided was not registered) and the elevators in the building do not work well (I always had to wait for at least 5 min for the elevators to come and on the last day I had to wait more then 40 min and in the end we had to take the stairs from the 25th level)
- Benoît (8/5): -
- Jakub (10/5): -
- Abby (9/5): Incredible stay, only wish we could have stayed longer! BEAUTIFUL - Great location, 10 minutes walk to KLCC.
Super friendly staff.
Amazing pool and view from the pool was incredible.
Room was spacious, clean, with a great city view. Our shower ran cold, we did message the host but this was not fixed during our stay. However, we made do!
- lee (5/5): 不错的体验 - 房间干净 就是泳池很咸 房间毛巾不够就一件 冷气机需要清洗 两架冷气都是哟
- A (8/5): -
- L (8/5): -
- maslinda (7/5): It was an excellent stay - lack of communication between the reception and co host
- Ibtisam (7/5): -
- Jimena (10/5): - The pool has an amazing view.
This is the reason we came and we didnt regreat it.
The appartement has also a nice view and is fully equiped You definitely need to work on the lift system!!!!!!!
We wait 30 MINUTE stucked at the 43rd floor everytime we want to go up or down.
Everybody was anoyed
- DELPHINE (10/5): Un rapport qualité prix absolument exceptionnel - Tout! Excellent rapport qualité prix, le meilleur que j'ai jamais connu.
Équipements fabuleux prix dérisoires accueil exceptionnel Rien
- safiza (7/5): -
- Taras (10/5): -
- Shuayb Hassan mohumad (10/5): -
- Zray (10/5): -
- nurul (7/5): Need to improve can put extra perfume at living - Easy to go klcc Toilet smell
- Zray (10/5): -
- Ciro (7/5): Ok for a night - Location , Nice size of room Dirty windows and lots of dust behind television very uncomfortable sofa terrible elevator
- Kristina (4/5): - Мебель была чистой, в комнате был порядок, обстановка была располагающей. 1. Не было горячей воды
2. Не было переходника на евро розетку, предложили купить за 15 рингитов
3. Не было воды питьевой в бутылках, думаю за такую цену, можно ее включить
4. И самое ужасное, по всей кухне и барной стойке бегали какие то насекомые, когда я обратила внимание на это мне уже стало страшно, что они ползают везде.
5. Бассейн всего лишь 1 метр глубиной
- Laiba (9/5): -
- Bilal (6/5): -
- jack (1/5): Rubbish establishment - The room given was totally different from what we paid for from the booking.com photos. They changed us to another room still missing here and there. The photos shown in booking.com are just puzzles parts from every room. The room smells very bad. Toilet and drainage smell all over the room. They don't bother to get back to you even though I have texted them. No reply once U moved in. Probably they don't reply on sat and sun. The hygiene was very bad, i had allergies around our body and legs. Disaster. Very poor. No toiletries given. I asked until from 550pm until 230am before I could get it. Nothing at all.
- Fatyn Izatie (10/5): Overall semua nya best - Semua nya okay. Orangnya pun peramah. Bila kita tanya dia jawab je. Sy checkin pkul 2pagi. Okay je dia reply pertanyaan sy. Bilik pun sgt puas hati Paling tak best part lift. Sejam nak menunggu. Better kalau nak checkout jangan checkout pkul 12. Kena awal. Sy checkout pkul 11.30, 12.30 baru setel 😂
- ahmad (10/5): -
- salman (5/5): - Outdoor pools No facial tissue provided, only single toilet tissue provided for 2 night stay, no condiment ,no disposable tooth brush/tooth paste,provided only 2 disposable pair shoes for 5 pax adults
- Saimon (8/5): -
- Sophie (9/5): -
- Miriam (9/5): -
- Atiqah (6/5): -
- KAROLINA (9/5): - Basen
- Vladimir (10/5): - Невероятный вид из номера и бассейна! Нет капсул для кофе, и пакетов чая, хоть 2 штук.
- Muhammad (8/5): -
- Abdsalam Elqaddouri (3/5): - الموقع استقبال من الموظفون سئ جدا و ليس هناك ادوات مطبخ و ورق الحمام
- Sharifah Nur Alia (10/5): - All good
- Anastasia (8/5): - Интерьер, вид из окна , удобное местоположение. Был мусор от предыдущих жильцов и не совсем чистые полотенца.
- Nur (9/5): -
- Mizz (8/5): Clean & nice ✨ - Clean, peace & nice view
will come again 🧤 i give 5✨✨✨✨✨ Easy check in & best place to relax if u need stay cation short time & just go 🧤😊
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