Residence Inn by Marriott Marina del Rey

Location: 4360 Via Marina, Los Angeles, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Happy hour
• Television in common areas
• Front desk (limited hours)
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Covered parking
• Swimming nearby
• Bicycle-friendly property
• Electric bicycle charging station
• Beach toys
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• King Studio with Roll-In Shower - Mobility Accessible

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• King Studio with Partial Water View - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• King Studio - Hearing Accessible

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• Signature, 1 Bedroom Suite, 1 King, Water view

  Guests will have a special experience as the double room features a pool with a view. The spacious double room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. Meals can be prepared in the well-fitted kitchenette, which has a refrigerator, a microwave and a tea and coffee maker. The double room offers soundproof walls, a dining area, a safe deposit box along with tumble dryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Studio, 1 King, Water view

  Guests will have a special experience as the double room provides a pool with a view. The spacious double room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. In the kitchenette, guests will find a refrigerator, a microwave and a tea and coffee maker. The double room is equipped with soundproof walls, a dining area, a safe deposit box as well as tumble dryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• King Studio with Terrace - Hearing Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• King Studio with Partial Water View - Upper Floor - Mobility Accessible with Tub

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Adapted bath

• King Studio with Partial Water View - Mobility Accessible with Tub

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Adapted bath

• King Studio with Roll-In Shower - Mobility Accessible

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Signature One-Bedroom King Suite with Balcony and Water View - Mobility Accessible with Roll-in Shower

  Max Occupancy: 2 (2 Adults)

• 1 Bedroom Suite, 1 King

  The double room offers air conditioning. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning

• 1 Bedroom Suite, 1 King, Water view

  This double room provides a pool with a view. The spacious double room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The well-fitted kitchenette has a refrigerator, a microwave and a tea and coffee maker. The double room comes with soundproof walls, a dining area, a safe deposit box as well as tumble dryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Studio, 1 King, Terrace

  This double room's special feature is the pool with a view. The spacious double room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. Guests can make meals in the kitchenette that is equipped with a refrigerator, a microwave and a tea and coffee maker. The double room has soundproof walls, a dining area, a safe deposit box as well as tumble dryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Studio, 1 King

  This double room features a pool with a view. The spacious double room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The well-fitted kitchenette features a refrigerator, a microwave and a tea and coffee maker. The double room features soundproof walls, a dining area, a safe deposit box along with tumble dryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Studio, 1 King, Water view, Upper floor

  The pool with a view is a top feature of this double room. The spacious double room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The well-fitted kitchenette features a refrigerator, a microwave and a tea and coffee maker. The double room features soundproof walls, a dining area, a safe deposit box along with tumble dryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Private entrance
  • Sofa
  • Dining area
  • Tumble dryer
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• King Studio with Partial Water View - Hearing Accessible/Upper Floor

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hearing accessible

• King Studio with Adapted Tub - Mobility Accessible

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Adapted bath

Guest Reviews

• COBI (8/5): -
• Lourdes (9/5): Beautiful - Breakfast was good , they have variety each day Mattress was kinda soggy
• James (7/5): -
• Tatiana (10/5): -
• robin (10/5): -
• Kocher (9/5): -
• Glen (8/5): - Can improve breakfast.
• Ivana (8/5): -
• Leonard (10/5): - Awesome
• Flavio (8/5): - La struttura è in una posizione eccezionale, ha una piscina ed un servizio di colazione all’altezza delle aspettative Il costo prevedeva un budget da 20 € al giorno col quale si poteva avere accesso ad alcuni servizi come le biciclette oppure del cibo, ma in entrambi i casi ci sono stati dei problemi perché le biciclette o non erano disponibili oppure erano rotte, mentre in due casi non è stato possibile Ottenere il cibo previsto perché il personale lo ha impedito Abbiamo fatto presente il problema al Front Desk ed evidentemente non tutto il personale ha avuto la stessa attenzione per i clienti
• John (10/5): Beautiful place - Wonderful stay everyone was nice we had a great time
• Smid (6/5): Mooi hotel, maar geen aanrader. - Mooi hotel gelegen aan de Marina en dichtbij Venice Beach en fietsafstand van Santa Monica beach. Grote kamers met voldoende faciliteiten. Wij hadden een studio met keuken incl. alles wat je nodig hebt. Kamers zeer schoon en netjes. Het personeel was zeer vriendelijk en behulpzaam. Het ontbijt was een zeer grote flop. Erg veel hotels bezocht, maar zo slecht als dit nog niet eerder meegemaakt. Voor een dergelijk mooi hotel met bekende naam is dit een werkelijke aanfluiting. De ontbijtzaal was een zootje met troep op de tafels en vloer. Verder biedt het hotel huurfietsen aan, welke zowat uiteen vallen. Sturen, zadels en wielen zitten los. Bij mij brak de trapper af... Gevaarlijk om deze fietsen te verhuren.
• Murat (5/5): Passable - Location Breakfast 😱 staff 😱
• Ramesh (10/5): - Excellent
• Adykhan (4/5): Disappointing - Clean and enough room for you bags and clothes They charged me for parking 130$ but I never had a car, so basically they just robbed me, I was rushing to the airport and didn’t have time to complain
• Robert (10/5): Exceptional -
• David (8/5): Very good - Staff, inclusive breakfast, marina location, cleanliness, bar area was nice. Room sold as water view which is disingenuous. If you try you can see one small corner of the marina. Staff even acknowledged that this was a stretch. Felt like the room was mis-sold.
• William (10/5): - I love Residence Inn, and I look for it every time I travel. Pros: This one in particular had great views of the marina, comfortable, clean, spacious rooms, and nice, helpful staff. I was travelling for business so it was nice to have a good desk space and comfortable chair. Cons: Valet parking is mandatory, and pretty expensive. Also there was an "accidental" fire alarm at 6:30 AM on a Saturday that was not fun to wake up to. Overall a great stay.
• Richard (8/5): - Good location
• Nuala (10/5): Exceptional -
• Jeff (10/5): - Great place, great view!
• Lance (10/5): great hotel, which i will continually use - Great hotel and location. Staff very helpful. nothing
• Marcy (7/5): Not worth the money - We stayed at this property about 2 years ago and it was not as nice as the last time. Fewer amenities in room - no body lotion, bottled water etc. Towels were worn and thin. The facility now charges a $20 resort fee which is not included in the booking.com rate. This place is far from a resort!
• Jimmy (10/5): - parking was too expensive The staff at the front desk could be a little more helpful and interested in solving our concerns
• Barbara (9/5): Superb - Very pretty and excellent location
• Frank (8/5): Marina del Rey Gem - Very new and nice decor. Awesome room No self parking - valet only at $50 per night
• Lawrence (8/5): Room was fine, location was perfect for our needs, restaurant on the premises is valuable - Breakfast was good, not great. Coffee was not hot enough. Cream was not kept refilled Parking was too expensive. Needs to be a more affordable option
• Margaret (10/5): Very nice hotel, area was nice too - Attractive, clean, comfortable Bar coffee machine was not working, can’t believe they didn’t have another one.
• Carla (10/5): Amazing - Everything !
• Matthew (4/5): Disappointing -
• Anne (8/5): We pay a large amount for 1 room and parking is very expensive for residents which makes us want to - place parking to expensif $$$
• Ralph (8/5): Very good - The breakfast
• Mark (10/5): Beautiful Property - The hotel itself is really nice and updated. The 1 bedroom suite is very large and clean. The bed and pillows are super comfortable. The $10 fee covers internet and they give you access to free activities everyday. The breakfast was had no flavor. The eggs were very watery and there is no flavored creamer anywhere. The ac units in the room do cool but it takes a while to cool down. Very hard to find street parking so you have no choice but to use valet
• Susan (10/5): - Fantastic hotel. Residence inns are top notch hotels my number 1 choice
• Susan (10/5): - Excellent stay at this property. Rooms are large, breakfast was excellent -many choices. Staff was very helpful. I would highly recommend this hotel.
• Karen (8/5): - Beautiful hotel and location. I was not pleased with the $49 parking fee and $30 charge for a roll away bed. Since when do you charge for that? Everything else was great.
• David (10/5): - Great place to stay in LA. Close to Venice and Santa Monica, but easy to get to downtown LA, Hollywood, Beverly Hills. Right on the water and very beautiful
• Lingling (10/5): Exceptional -
• Pascoe (9/5): Superb -
• Aramis (2/5): - The room I booked was studio , 1king bed, non smoking , Terrace through Expedia obviously. The description indicated marina view (which was my intention in booking to view the NYE 2024 fireworks), however , my view was the building next door which seemed to be a condo or apartments. The front desk manager apologized and told me that she would let Expedia know. This was not a cheap room , which I didn’t mind because I wanted my wife and son to enjoy the marina view . Total fail. I hope Expedia dfixss this and compensates me for this extreme fail.
• Perry (10/5): - We needed to be close to my surgeon, as I just had surgery and needed to recuperate. Residence Inn was great because the room was cleaned every day and fresh towels. The only thing that would be better is if they had a washer dryer in the unit. Staff was extremely attentive and polite. WE needed to be in the room most of the time, but if we were going to go out for an hour and asked the room to be cleaned then, they were on it. A/C broke down and they fixed it immediately. Nice kitchen, very usable with plenty of pots, pans, knives, forks, plates, glasses,etc. Overall, very happy with our stay and would come back.
• Steve (4/5): Very disappointed with the staffs service - Level of service and help ...more time on their phones or chatting to each other than helping ... promised to add Marriott point and didn't do this
• Debby (7/5): Nice. Would have liked more options in the check out process. Rooms are very basic - Clean, good location No water provided, no late out options or half day.
• Tree (7/5): Business hotel not for leisure - Location Terrible breakfast Featureless rooms boring reception
• Raymond (1/5): The restaurant needs better servers and they need to clean the property better, including the tables. - Location is excellent The front desk staff are racist and assign nonwhites to rooms without views or rooms that are facing walls.
• Tieyesha (10/5): Exceptional -
• Miram (10/5): - About 15 min walk from the beach
• Gevorg (9/5): Superb -
• Chloe (10/5): A wonderful experience in a beautiful area. - We loved this hotel! Such a beautiful area, so close to the beach, and having breakfast overlooking the marina is perfect. Breakfast itself was alright, but everything else was wonderful. Staff were really friendly, room was spotless and much larger than we expected. Pool was lovely because it wasn’t freezing cold. We only stayed two nights here but wish we had stayed more! We would stay here again if we were in the area again. The breakfast was alright. There was decent choice but not the best hotel breakfast I’ve had. Could have done with some fresh fruit.
• Tausif (10/5): Excellent hotel to stay with the best location in LA. - Location is excellent
• Mayya (10/5): Exceptional -
• Rebecca (9/5): A good option for a stopover in LA. - The hotel seemed fantastic - unfortunately due to flight delays and a very early departure, I had very little time at the hotel but the room was very spacious and I believe would be a great spot to hang out for a couple of days. I missed having the opportunity to walk along the boardwalk and see the sights. I also didnt like that you had to take a shuttle bus from LAX to catch an UBER - it meant that I spent more time on a bus than I would have transferring directly to the hotel. This is not the hotels fault.
• Delwyn (8/5): Great room with awesome view, great location and easy to walk to the beach - The view from our room was awesome and very relaxing We paid for a sea view suite and the first one they gave us was smelly and dark. They did change us was good. The breakfast was lacking and we didnt eat there again after the first morning
• Linda (9/5): Superb - the room, the layout of the room, and the bed quality, unfortunately, it's not enough light in vanity-bathroom. the free breakfast food was awful - scramble eggs taste like carbon, turkey sausage is dry and hard, only have one waffle maker machine while most of the guests line up to make waffle since this is the food that edible.
• Peter (10/5): Exceptional -
• Deborah (6/5): - Paid more for a "view" room. Got a room on the 2nd floor with a view of the building across the street. Was told no other room available and was not compensated.
• Miguel (8/5): Very good -
• Jerri (7/5): Overall the accommodation met our expectations and the room was very nice. - The hotel location was good considering we needed to be close to the meeting point for a kayaking class we were taking. The extra costs associated with the hotel were unexpected and therefore we were disappointed with the total price of our stay.
• Gianluigi (9/5): Great location - Great location No self parking available
• Hyun Duk (8/5): - -
• Giss (3/5): just stay in here for location - no safe in room no lotion first day heater and Ac broken and the gave us three options 1-Chang our room without any help from hotel 2- giving us a heater 3-leave the hotel we chose accepting the heater and the nigh manger said we can’t give the heater who ever is promised that doesn’t have permission then you have 2 choices change the room no help from us or leave the hote costumer service is really bad in front desk
• David (10/5): Exceptional -
• Simon (1/5): avoid - rooms well designed desk and valet staff not responsive, lazy, couldn’t care less rooms crawling with ants hot water ran out limited dining overall a well designed hotel let down by total mismanagement and poor staff
• Scott (8/5): - Residence Inn Marna del Rey is a good clean property, rooms are modern and nice. It’s not a cosy place, it has a business vibe to it. Very nice location right on the marina with very good access to a walking path around the marina to walk and look at the amazingly expensive boats there.
• Deborah (10/5): great getaway location; close enough to enjoy the beach, far enough away to not be too disturbed! - great location, really comfortable room. good facilities, and friendly staff
• Cindy (8/5): Very good -
• Luis (10/5): Exceptional -
• Selcuk (5/5): Passable -
• Elli (10/5): We had a very enjoyable stay. Modern room and great location. Wonderful on site restaurant and lovely staff. - Beautiful new property in a great location.
• Louise (6/5): Pleasant -
• Sarah (10/5): - After a 5 days in LA we only ended up staying for one night and the only thing we regret is not staying there from the beginning. Great hotel, beautiful location!
• Ikynrox (5/5): Passable -
• James (10/5): Exceptional -
• Kelly (9/5): Superb - Good location in the marina, lovely views. Pool access. Spacious room with fully equipped kitchen area. Door to room rattled loudly everytime someone else opened and closed their door.
• Nico (8/5): Modern and clean hotel with great rooms but very basic breakfast. - Room was equipped with a kitchen, modern and very clean. The fitness center was a disaster. Most of the equipment was broken. The breakfast buffet is very basic for $350 per night.
• Susan (8/5): would stay there again. location and view - view is amazing. interior fresh and modern service a bit slow
• Tony (5/5): Passable - All rooms, friendly staff Not close to any food shops. Had to Taxi or Uder Eats. Paid for American breakfast and got prepackaged soggie sausage rolls or burgers. Most not edible.
• Anonymous (8/5): Perfect for our very short stay. - Clean and modern. The hotelʻs restaurant food was underwhelming. The hotel elevator can be accessed by non-guests.
• Javier (10/5): A high quality hotel in a nice location - A really nice hotel with a large room, very comfortable bed, large bathroom and even a small kitchen. Overall the infrastructure was really good for US standards. The breakfast was really love-less, minimalistic, a lot of pre-packaged low quality things, there was no fruit, no good coffee. This was really disappointing, given that the breakfast room was beautiful and it would have been great to sit there, enjoy the great view on the harbour and have a nice breakfast. Given the high prices, one can expect a little bit more love to the breakfast.
• Luis (8/5): enjoyed the location - great location first room had ants everywhere
• Belinda (10/5): We really enjoyed out time there. Very convenient location. - The food was good and light. The view during breakfast was beautiful. The food was always plentiful and the staff very accomodating. I love dogs, but don't want to eat breakfast with them.
• Mary (7/5): I stayed before and won't be my last. Excellent offerings in a very beautiful and convenient setting - Breakfast has changed since Covid. Now they serve individual servings of hot food in single serving packages. I didn't try then but stuck to the oatmeal + fixings, which was good. I wish they could have extended late check out until 1pm, but I did get it to 12n . (Regular check out is 11am).
• Martin (8/5): Very good - Clean, excellent location Very limited choice for breakfast
• Dan (10/5): - Everything good
• John (2/5): - My wife and I tested positive for COVID-19 the day of our reservation. We immediately did the responsible thing and called to try to reschedule our reservation for a different day. The hotel would not consider this and would not even issue a partial credit. This kind of policy is very poor customer service and encourages people to still use their reservations in cases like this, exposing others to the virus .
• Stephen (10/5): - Nice and clean beautiful view
• Nicholas (8/5): - Great location and restaurant. Basic room, but large. Some hardware in bathroom in need of repairs. Strong sewage smell in room at times.
• Ruth (10/5): - Tried to check in early but room was not available (which is fine). Spent $30US at the bar (2 drinks!) Waiting until guaranteed check-in... No room available. Service was friendly but I did have to remind I'd been up since 4am and on a flight. Magic was worked and we were allocated a room shortly after 4pm. The hotel is beautiful. Modern and amazing setting. Beautiful views. Quiet area. Rooms are modern and well equipped (kitchen). Bed so comfortable, bathroom modern. View of marina breath taking. Not many bars / restaurants around in walking distance, drinks at hotel bar we found to be very expensive. We Ubered to a few places. Had some lovely walks in the VB canal area and several walks all the way to Santa Monica. Breakfast is pre packaged due to COVID but plenty to choose from. Lovely views.
• April (10/5): - Staff was AMAZING! Very polite, like EVERYONE on staff greeted us! Great facility & location too.
• Sandra (10/5): - m
• Maria (10/5): - Great property with great restaurant
• Laurie (10/5): - It is right on the Marina and minutes away from the beach. Beautiful and clean rooms.
• BEN (10/5): CA dreaming . . . . - Excellent location - fantastic spot right on the marina - a walk to the beach or great dining and shopping spots in MDR. We spent a month traveling in CA and this was one of our stops.
• Denise (10/5): Fantastic! - Great hotel in a fabulous location with an attentive staff. We’ll be back.
• Verified traveler (10/5): - Great hotel but $46.00 dollars a day for parking was just plan gouging.
• colin (4/5): Stay Was OK. Didn’t Get the Room I booked - The hotel area was great but I did not get the room I booked. I booked and paid extra for a balcony and a marina view for our anniversary. Upon checkin, we got balcony room with no view and then were moved to a partial marina view with no balcony. The hotel was out of balcony view rooms so we took that room and a credit but we still didn’t get the room we wanted. All else was good with the stay.
• david (8/5): - It is a nice hotel with a great view of the Marina.
• Nadine (4/5): Bad customer service - Beautiful hotel and property, but The front hotel staff are rude and lack customer service skills..had a reservation for 4 nights left after the first night.
• Verified traveler (10/5): - The Residence Inn was perfect for our staycation getaway. We stayed for a day and it was a fun place to hang out with a friend. The suites are big enough where you can just hang out in the room for the day. We were no frills so the fact that we didn't have a view for the bay was fine BUT the booking listed the room as having marina view so I would be careful about checking with the hotel to ensure you have a view if you want it. It was nice to walk around the bay. The bar drinks were great (naturally expensive though) and the restaurant downstairs is convienant. The reception desk does not answer calls in the morning which was frustrating. Otherwise, cute spot to hang out and walk around the bay and beach.
• Verified traveler (8/5): - Your staff were wonderful and accommodating. However, there were somethings that could have been better in the rooms. The first room we were in, the thermostat didn't work we had to move after we were all unpacked. We needed to use the laundry room facility. Over half the washers weren't working. In our room all the doors stuck and difficult to open and close. At the complenmentary breakfast, there were grits most mornings how about easy on the grits and use more potatoes. Did you ever hear of a soft opening? You might think about that for future openings.

Photos