El Edén Country hotel y Club Residencial
Location: Km. 4 Via Armenia a Pereira, Armenia, co
Star Rating: 8.7 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Hotel Campestre El Eden Country Inn, nestled near Circasia en route to Armenia, offers free WiFi and upscale rooms with flat-screen TVs and private bathrooms.
Exciting Amenities
Guests can unwind by the year-round outdoor pool, stay fit at the fitness centre, and indulge in delicious meals at the on-site restaurant. For entertainment, there are options like table tennis, billiards, and squash available.
Convenient Location
Conveniently located just a short distance from Santa Rosa de Cabal and Pereira, and with El Edén International Airport nearby, Hotel Campestre El Eden Country Inn is the perfect choice for a relaxing stay in the area.
Book your stay now at Hotel Campestre El Eden Country Inn for a memorable and rejuvenating experience!
Important Information
Pets are not allowed in Suite-type rooms.
When traveling with pets, please note that an extra charge of COP 59,500 per pet, per stay applies.
Please note that third-party bookings are not permitted at the property.
Children aged below 5 years can stay free of charge, but breakfast is not included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 01:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Safety deposit box
- Tour desk
- Hot tub/Jacuzzi
- Table tennis
- Chapel/shrine
- Non-smoking throughout
- Board games/puzzles
- Public Bath
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Tennis lessons on site
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Swimming nearby
- Charcoal grill
Rooms Available
-
Deluxe Suite with Spa Bath
This suite's special features are the hot tub and the spa bath. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Junior Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with garden views, this suite also provides a seating area and a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Deluxe Suite with Spa Bath
The hot tub and spa bath are the standout features of this suite. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
King Suite with Pool View
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with pool views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Superior Suite
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has a wardrobe, parquet floors, a flat-screen TV with streaming services and garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Toilet
- Private bathroom
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Window
-
Double Room with Two Double Beds
The spacious twin room offers a seating area, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Window
-
Superior Family Room
Providing free toiletries, this family room includes a private bathroom with a shower. The spacious family room provides a flat-screen TV with streaming services, a seating area, a wardrobe, a sofa as well as garden views. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Executive Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Fireplace
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Suite with Spa Bath
This suite's special features are the hot tub and the spa bath. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features a mini-bar and a flat-screen TV with streaming services. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Fireplace
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a seating area, a wardrobe, a sofa, a flat-screen TV with streaming services, as well as garden views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Superior Queen Room
A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious double room. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Sofa
- Hardwood or parquet floors
- Wardrobe or closet
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
Guest Reviews
- Mauricio Alejandro (8/5): Muy amables y su tematica de pueblo antioqueño - La hospitalidad, el ambiente y la tematica del sitio de pueblo antioqueño, habitacion muy amplia, baño nuevo y bonito, balcon amplio y comodo
- Jairo Wilson (7/5): -
- NADIA (10/5): -
- Sergio Fernando (2/5): Regular - La ubicación y las instalaciones Pésimo servicio, no tuvimos agua caliente durante toda la estadía, un día no hubo agua y a pesar de q se informo no hubo solucion
- Ricci (10/5): Increíble - Habitaciones increíble Espectácular el jazucci y las camas muy cómodas
- Marco (9/5): -
- Fabio (9/5): - Las instalaciones y la tranquilidad del lugar del lugar
- SOLAQUE (8/5): NORMAL - LA UBICACIÓN PERMITE MOVERSE FÁCILMENTE POR LAS ZONAS TURÍSITICAS RESTAURANTE, DESAYUNOS
- Luisa (9/5): Acogedor - Es un hotel muy lindo, aseo impecable, el personal atento, un café delicioso en recepción. Buen desayuno. Las camas, el colchón bastante duro.
- ARBELAEZ GOMEZ (10/5): Bueno - Bueno Que el restaurante al momento de llegar no estaba en funcionamiento
- Alexander (10/5): - El lugar la tranquilidad Sin comentarios negativos
- Juliana (10/5): Hermoso hotel en el Eje Cafetero - El hotel es espectacular, muy lindo, tiene jacuzzi, piscina, mesa billar, mesa ping pong, fonda, muchas zonas comunes y parece una ciudadela, súper bonita y cómodo. Unas vistas hermosas.
El desayuno delicioso y completo.
La atención es maravillosa. Quedamos los 7 encantados con este hotel. Muy recomendado.
- MAVIS (10/5): VALE LA PENA HOSPEDARSE Y VIVIR UNA HERMOSA EXPERIENCIA - EXCELENTE LUGAR PARA DESCANSAR Y DIVERTIRSE EN FAMILIA. NADA,
- RafaVG (8/5): -
- RafaVG (8/5): -
- Tony.Acosta (10/5): Excelente estancia en el Eje Cafetero - Las instalaciones, muy bien mantenidas y con ese toque del eje cafetero. Las habitaciones muy cómodas también. Nada que resaltar aquí
- Juan Felipe (8/5): -
- Juanita (7/5): -
- Leonardo (8/5): Fiesta Julio - La ubicación y la amabilidad de todo el personal del hotel La limitada disponibilidad de alimentos en el restaurante del hotel
- LINITA1994 (9/5): - El espacio del restaurante. N.a
- Tati (10/5): - Todo esto es realmente espectacular
- Gustavo Alonso (10/5): -
- Amy (8/5): Fun hotel! - The staff were lovely, especially Luis! The room was very nice and comfortable. The facilities were super cool we loved the jacuzzi The location wasn’t amazing, we had to take a bus in from the side of the road of £10 taxis. More vegan food options would be good too.
- Cristian S (10/5): - The place looks great They have an absurd rule of not parking motorcycles in the main parking place, even though it was almost empty. Instead I was made to put my motorcycle in a far away spot, close to the exit. I simply cannot understand the logic.
- Maria Helena (10/5): -
- ISABEL MEJÍA Q (10/5): - Hotel muy completo, buenas instalaciones, cómodo, tranquilo
- Ana (10/5): - Tiene de todo el hotel
- Lastr (7/5): - Ubicacion, aseo y limpieza Internet funciona intermitente (pesimo)
- Laura (10/5): Awesome place - Everything was really good
- Escobar (10/5): -
- Andrés (10/5): Tranquilidad y buena vista - La vista y tranquilidad Nada
- ANDRES (9/5): -
- ROCHA CAICEDO (10/5): - Me gustó la comodidad, la naturaleza y el silencio tan profundo que había donde se puede disfrutar del descanso. El personal es muy amable. La poca variedad de comida en el restaurante
- William (10/5): -
- Barrera Torres (7/5): - La ubicación excelente, el ambiente muy colonial, tranquilo, las personas amables y cordiales , las areas amplias y espaciosas las habitaciones organizadas y limpias.
Los platos a la carta muy bien delciosos, de buen sabor y bien presentados. El servicio del Jacuzzi y no fue muy regular por que solo fue una hora, no estaba enchapado, el agua turbia y muy caliente.
La habitación tenia una humedad en el techo.. SUIT JARDIN.
Sugerimos variedad en el desayuno para los chicos, como cereales, mas frutas y variadas, sandwich, creeps y jugos de frutas
La pisina me la imaginaba mas grande se ve diferente en las fotos
- Nelly (10/5): beautiful, LOVELY AND RELAXING PLACE - the location, the food, everything is special in this place, I want to come back none
- Clary (10/5): - La atención del personal muy buena salimos muy contentos En general todo muy bien
- Ligia (10/5): Estupendo - El alojamiento está muy bien, es un excelente. El personal es muy amable, la habitación estupenda con todas las comodidades. La ubicación inmejorable. Y las instalaciones bastante bien. La verdad que el hotel es fantástico. Solo que a veces entra bichos y cucarachas a la habitación pero bueno es normal por la vegetación.
- Karen Mayerly (9/5): -
- Diego (8/5): - Excelente atención Horario de limpieza de las habitaciones
- Ricardo (10/5): Magnífica estancia en Armenia - Es un lugar muy lindo, estilo pueblito cafetero con fachadas de época y hasta cuenta con su propia capilla. El ambiente es campestre y la tranquilidad en el lugar es un plus. Hay naturaleza por todas partes. El Personal es muy amable y siempre están pendientes de cualquier requerimiento de los huéspedes. La distancia a la ciudad de Armenia es de unos 15 min en vehículo . Si la idea es visitar los atractivos de la zona sí o sí se debe tener carros para los desplazamientos. El desayuno es muy bueno aunque debería tener un poco más de variedad
- Gómez (3/5): -
- David (10/5): -
- Yansen (10/5): Maravilloso - Tinto en la recepción
- Clara (6/5): Nice property and staff. Very noisy which made it hard to sleep. - Staff was very nice. The place is very nice, it looks like a little town! Unfortunately the room had humidity on the ceiling and curtains. There was a party with loud noise until very late. It was hard to sleep because of the noise from the near by neighbors, a baby crying very loud, the party and the highway close by.
- Gloria (10/5): - El hotel es hermoso , un ambiente tranquilo, bella naturaleza, una temática bella, el personal muy amable.
Este lugar lo recomiendo para personas de Colombia y el extranjero 100 %. He estado en dos ocasiones y sin nada negativo que opinar.
- Marco Tulio (5/5): - desayuno Ok No arreglaron el cuarto. Asumimos que lo harian. Al preguntar a las 7 pm. nos dijeron que no lo hicieron porque no dejamos la llave. En todos los hoteles que hemos estado no lo hemos hecho. Tampoco encontramos una aviso para colocar en la puerta que se utiliza para arreglar el cuarto.
- Valeria (10/5): - El desayuno estaba delicioso, la atencion de las muchachas maravillosa, muy amables todos!
- José (9/5): Un lugar lindo, agradable, check in rápido, personal muy amable. - Todo en general, el personal, el lugar, la habitación.
- Jurado (9/5): - Las. Instalaciones son muy bonitas, buenos ambientes y el personal amable
- MONICA (10/5): Se encuentra muy bien ubicado, el personal muy atento, las zonas comunes muy lindas. Recomendado100% - Las zonas comunes
- Martinez (9/5): -
- Bedoya (8/5): -
- jose (10/5): Estupendo - Todo, buena antencion por el personal , instalaciones , precio y servicios, esta cerca de todo , eso sí hay que cojer el coche para todo Sin pegas
- Javier David Perdomo (9/5): - Habitación y baño, amplios y cómodos. La disposición y atención del personal es destacable. En el restaurante, muy buen desayuno y la atención super amable. Igualmente en la noche, la atención en el restaurante fue muy buena. El wifi nunca funcionó. Y el sistema de televisión es por un sistema de cable que al tiempo de encendido pide un código por lo que toca estar reiniciando, poco práctico. De otra parte, se solicitó una cama adicional, lo cual adecuaron con una colchoneta muy blanda, no con colchón. Finalmente, se optó por un sofá cama que era más duro y se solucionó la solicitud. Se recomienda que dispongan de colchones adecuados para este tipo de necesidades.
- Jessica (9/5): Lugar muy lindo y bien cuidado - Está bien mantenido , la atención, muy limpio el lugar Los colchones son un poco incómodos unos muy duros y otros se hundían, y hay cuartos muy fríos para esta temporada de lluvias , sería bueno tener como esa calefacciones portátiles por si es necesario
- Rodríguez (9/5): - El hotel es muy bonito. La habitación muy cómoda. Lindas vistas. La recepcionista muy amable
- Karen (10/5): -
- HENRY (9/5): Excelente la experiencia DIOS LE BENDIGA GRANDEMENTE - Buenas tardes me gusto mucho las instalaciones, el personal super amable y agradable DIOS LE BENDIGA GRANDEMENTE Todo lo vivido durante la estadia me gusto mucho, la instalaciones muy bellas y muy limpias mil gracias por la atencion. RECOMENDARIA EL HOTEL EDEN SIN DUDA.
- tere (10/5): placentera - Lo mas especial la calidad de la atención, el unico pero la cama muy pequeña para dos adultos grandes!!!! pero no fue tan grave, gracias
- Ramos (10/5): - Espectacular!!!!!!
- Tomás (10/5): - La decoracion como hacienda paisa clasica y la cercania a una plantación de cafe La limpieza no era la mejor
- Martina (10/5): - La atención del personal, nos sentimos como en casa, tuvieron en cuenta algunas restricciones alimentarias y elaboraron menú para nosotras (una de nosotras es vegetariana) No hubo nada que no nos haya gustado
- Immacolata (9/5): Tranquillità e benessere - Il posto è bellissimo, tutto il complesso è molto grande ed immerso nella natura, le facciate e gli spazi comuni sono molto curati. Il personale alla reception è veramente molto gentile e disponibile. Il cibo ottimo, sia la colazione assolutamente soddisfacente, che il servizio ristorante di cui abbiamo usufruito ed in cui abbiamo mangiato in maniera eccellente con prezzi onesti. Siamo stati veramente bene ed il posto ci ha affascinato molto. L’unica nota migliorabile riguarda la cura dei dettagli all’interno delle stanze, se si apportassero delle piccole rinnovazioni la struttura sarebbe veramente completa.
- Maria Camila (9/5): -
- Federico (8/5): - El lugar es muy pintoresco. Las camas son cómodas y los baños amplios. Me gustó que hubieran dos duchas. En realidad solo algunos detallitos pero todo bien
- Luis Fernando (9/5): buen hotel - buena atencion del todo el personal, buen desayuno, instalaciones campestres muy bonito el hotel
- Shane (10/5): Paradise - an amazing paradise to stay at. Will return again soon
- jorge (9/5): muy bueno para pasar la noche - llegue usando waze y me envio a otra puerta que ya no usan, fue necesario llamar para que me indicaran el acceso correcto
- Ángela (10/5): Fantástico - El hotel es una autentica pasada . Súper bonito , estaba ambientado en un pueblito paisa y todo estaba muy limpio. El personal muy atento , ante cualquier duda responden enseguida .
- Christian (10/5): excelente experiencia, una de las mejores de mi vida - la atención excelente nada, todo perfecto
- Sadhbh (6/5): Cosy hotel. - The hotel is really cosy. The rooms are spacious. The location isn’t that good. You’re a 20 minute uber drive from Salento. Uber is really affordable so it was fine. I would prefer to stay in Salento or closer to it. You’re reliant on Ubers or taxis here because the hotel is just off a main road and you couldn’t walk on it.
- CLAUDIA PATRICIA (8/5): Agradable estadía, cerca a Armenia - Tipico de la región, amabilidad de los empleados Ruido en la noche
- Montse (8/5): Descans entre cafeters - Es molt autèntic i bonic, la finca i l'entorn
- Ingo (7/5): -
- Claudia (5/5): - la atencion de los meseros colchon duro, no asearon la habitación, información inompleta.
- Caro (8/5): Buen lugar - El lugar es muy lindo, tranquilo, la comida es muy rica, el personal amable, es un lugar que representa lo típico de la región que lo hace único. Volvería! La piscina un poco sucia
- Steven (10/5): - Wonderful hotel with beautiful scenery and spacious rooms. Nice pool and game room as well, which our kids loved .We had a great time!
- Luis (10/5): Exceptional -
- Gustavo (10/5): Great place on the best location!! - Staff was very friendly and professional, beautiful place close to everything.
Breakfast was delicious with many choices!
Great job guys !!
- Humberto (10/5): Wonderful place to describe I encourage everyone to discover with beautiful people - This place it’s a paradise Nothing wrong
- Gabriel (8/5): Basic Country Home suites accommodations - The place is a rustic country house, the amenities are basic, and it needs better maintenance due to the humidity conditions of the area and the mosquitos. There is not really soundproof. Therefore, expect to hear the outdoors all the time.
The stuff is excellent trying to accommodate everyone the best they can.
Special thanks to Mauricio, Shirley & the stuff of the Restaurant.
- Tracy (10/5): Exceptional -
- Marlon (9/5): Superb -
- Angel (10/5): Exceptional -
- Amanda (10/5): Exceptional - Everything was good the building and the people .
- Andres (8/5): Very good -
- Jo (8/5): Beautiful country retreat - The hotel is beautiful with great views of the mountains. It's laid out like a farm village, with colourful buildings plus interesting and historical props all over the large grounds. The on-site restaurant serves breakfast and dinner, the food there it's great (I recommend the Tilapia). Due to the remote location, the hotel offers a gym, games room, mini golf, tennis court, a couple of jacuzzis, and a pool. These facilities are a little dated, they look like nobody has used them in decades, but still a nice to have with the changeable mountain weather.
The staff were all great, friendly, helpful and patient with my terrible Spanish. Our room was huge, with 2 big balconies, smart TV, and big comfy beds offering the best nights sleep we experienced in all of Colombia. This is not relevant to the lovely hotel and it's services, but more of a warning for other travellers...
The location is rural so taxis are required to go anywhere. The hotel recommended a driver to transfer us from the airport. The ride was traumatic. It was a regular taxi (not a private car) and the first car broke down on a busy mountain road, so we had to switch cars. The second had a bad collision with a motorbike, so my advice is to book Ubers everywhere. The rural taxis tend to be very old cars, often without seatbelts, so it's a gamble with your life on steep mountain roads at night and\or in pouring rain (ours was both). Ubers tend to be more modern\slightly better cars.
- Camilo (10/5): Recommended hotel with great location to visit Salento and Finlandia - Nice hotel in a perfect location to visit Salento and Finlandia. Clean, spacious and great staff. Recommend.
- Juan (10/5): Amazing place - It place is amazing. It is a beautiful place in terms of its architecture and location. The restaurant menu was limited.
- Luisa (5/5): Passable - - Beautifully maintained grounds
- Clean rooms with reliable hot water
- Convenient location between Armenia and Circasia
- Exceptional staff who are friendly, accommodating, and go above and beyond. They made a significant difference in my stay, especially when I had to request a room change. - Not all rooms are renovated; I unfortunately booked an older room that had a creepy vibe and was humid. I had to request a room change, but fortunately, the administration was understanding and accommodating.
- Hotel hosts events that can be a disturbance. During my stay, there was a party that went on until 3 am, making it difficult for me to sleep. I was not informed about the event in advance, which would have been helpful.
- Basic breakfast with bland coffee and stale bread. I was looking forward to a hearty breakfast, but the options were limited and unappetizing.
- Pool was closed for most of my stay, which was disappointing since I was looking forward to relaxing by the pool.
- Rooms can get stuffy and humid with no fans or air conditioning available. This made it uncomfortable to sleep and relax in the room.
- Melanie (8/5): Very good - Such a cute and charming hotel! We loved the little town decor of the place, it feels really special. Our room was spacious and comfortable. The staff was super friendly. Breakfast was simple yet tasty. On the last night of our stay, the hotel was hosting an event until very late in the evening. We were not notified of the event, not when we booked the dates nor when we checked in. The music was extremely loud and lasted until 2am, which made our last night of sleep rather difficult. We understand that they have a beautiful hotel that would host events, but we just wished they had let us know and warned us that we might want to consider elsewhere because the noise would be so loud that night. Also, they were working on the pool the whole time and it was not usable. I think we would have just appreciated a little better communication about both of these issues.
- Juan (10/5): Exceptional - A lot of space in the room, amazing views and great facilities.
- Sanne (8/5): Amazing suite at a countryside hotel - The suite was great: amazing view and a very nice jacuzzi! Staff is friendly and the hotel looks like a little town, which we loved. Restaurant isn’t always open, we had to ask everyday to make sure it was opened for dinner. Lunch isn’t available at the property, which would be nice because the next available restaurant js a 10 minute walk away.
- Sebastian (8/5): Very good - Excelent setup, Very Friendly and helpful staff Very troublesome to have hot water to shower
Jacuzzi Did in the room did not warm up very good
Very limited times to get food from the restaurant
- Ivan (7/5): Good -
- Luz (1/5): Terrible experience - Dear Customer Service,
I am writing to express my dissatisfaction with my recent stay at your hotel. After a 14-hour trip from New York to Armenia, I was expecting a comfortable and pleasant experience, especially considering your hotel's 4-star rating and its promotion as a top stay on Booking. Unfortunately, my experience fell far short of these expectations.
Here are the key issues I encountered during my stay:
Unprofessional Reception: Upon my late arrival, which I had informed the hotel about in advance, the receptionist seemed visibly irritated and greeted me with a negative attitude. This was highly unprofessional and made me feel unwelcome from the very start.
Room Condition: When I entered my room, I found spiders on one of the four beds, which was extremely unpleasant. Additionally, the mattresses were incredibly hard and firm, making it impossible for me to get any rest that night after my long journey.
Lack of Basic Amenities: To my surprise, there were no shampoos, soaps, or conditioners provided in the bathroom. This is a basic expectation at any hotel, let alone one claiming to be 4-star.
Bathroom Issues: The sink in the bathroom would overflow, causing water to spill all over the bathroom floor. This made the area dirty and unsafe to walk on.
No Breakfast Offered: The hotel claims to offer breakfast included, but the following morning, I was told by the server that there was no breakfast available—not even a cup of coffee or orange juice. As a result, I had no choice but to leave the hotel and search for a restaurant in the city of Armenia, which added to my inconvenience.
No Room Improvement: After returning to the hotel that evening around 10 PM, I hoped the conditions of my room would have improved since I had already complained to the staff in the morning. However, the beds remained extremely uncomfortable and stiff, making it impossible for me to sleep once again. Dear Customer Service,
I am writing to express my dissatisfaction with my recent stay at your hotel. After a 14-hour trip from New York to Armenia, I was expecting a comfortable and pleasant experience, especially considering your hotel's 4-star rating and its promotion as a top stay on Booking. Unfortunately, my experience fell far short of these expectations.
Here are the key issues I encountered during my stay:
Unprofessional Reception: Upon my late arrival, which I had informed the hotel about in advance, the receptionist seemed visibly irritated and greeted me with a negative attitude. This was highly unprofessional and made me feel unwelcome from the very start.
Room Condition: When I entered my room, I found spiders on one of the four beds, which was extremely unpleasant. Additionally, the mattresses were incredibly hard and firm, making it impossible for me to get any rest that night after my long journey.
Lack of Basic Amenities: To my surprise, there were no shampoos, soaps, or conditioners provided in the bathroom. This is a basic expectation at any hotel, let alone one claiming to be 4-star.
Bathroom Issues: The sink in the bathroom would overflow, causing water to spill all over the bathroom floor. This made the area dirty and unsafe to walk on.
No Breakfast Offered: The hotel claims to offer breakfast included, but the following morning, I was told by the server that there was no breakfast available—not even a cup of coffee or orange juice. As a result, I had no choice but to leave the hotel and search for a restaurant in the city of Armenia, which added to my inconvenience.
No Room Improvement: After returning to the hotel that evening around 10 PM, I hoped the conditions of my room would have improved since I had already complained to the staff in the morning. However, the beds remained extremely uncomfortable and stiff, making it impossible for me to sleep once again.
- Steers (10/5): Exceptional -
- Case (9/5): Wonderful Gem - A perfect place to stay and enjoy the beautiful coffee Colombian land. The four ledged owners, Sasha and Milo was the best in the hotel.
- Daniel (8/5): Very good -
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