Deluxe One Bed Apartment by London ExCeL

Location: Unit D - Capital Stay, 20 Western Gateway, London, gb

Star Rating: 9.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Allergy-free room
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Covered parking
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe One-Bedroom Apartment

  Featuring a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment

  Boasting a private entrance, this apartment also comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Hand sanitiser

Guest Reviews

• Marc (9/5): Overall, a well-located and comfortable apartment that made my business trip smooth and convenient. - As I was traveling for business to ExCeL London, the location of the apartment was excellent. It was very conveniently situated, making it easy and quick to reach the venue each day. The surrounding area also had good transport connections and useful amenities nearby, which made the overall stay much more practical and enjoyable. Directions for collecting the keys were not entirely clear, and I had to ask a concierge from another building to help me locate the correct address. Additionally, flexibility for late check-in was limited, as I was informed that arrivals after 10:30 pm would incur a £50 fee, which made the process feel somewhat restrictive and less convenient. The bathroom layout was also unusual. Although there was a bathtub, there was no curtain or glass enclosure, making it very difficult to shower without getting water all over the floor.
• zahra (8/5): -
• Monica (10/5): Nice stay - Service from staff was exceptional. Problem with heating at property. Heating not working.
• Awais (10/5): Amazing stay! - The apartment was really cozy, clean with great views. Aqeel provided great customer service throughout our entire stay, very polite and hospitable gentleman.
• Meni (10/5): Great - on the conference venue. Amazing.
• Uma (9/5): -
• Jessica (10/5): Brilliant! - Perfect location, clean and had everything we needed . Lovely size too. The pillows were very hard but other than that I can’t complain.
• chinonso (10/5): -
• Sulait (9/5): -
• Lin (9/5): happy stay and highly recommend - The location is perfect, offering easy access to the Elizabeth line and DLR station. The staff were incredibly warm and welcoming, always ready to help with a smile. Thanks to the team for the outstanding hospitality. Special thanks to Ahil — friendly and genuinely caring, and helping us find the lost charging plug.
• Bharat (8/5): A comfortable and relaxed stay. - The proximity to tube station was very good. The property was very spacious and clean. The soda bed was a little uncomfortable and there were no curtains on the main balcony which made it very hot because of the sunlight coming in l. The shower curtains were very fragile and fell down easily . The washing machine was broken which made it difficult to do laundry.
• Gregoire (9/5): Superb -
• John (10/5): Good location. Will use again. - Location
• Mikaehla (10/5): Amazing - I love the apartment so much! It really looked like the pictures from the website , even better actually! Really clean and comfortable! The apartment had a great view !The location was so nice literally less than 5mins walk from station . And there’s tescos nearby, restaurants cafe. A really great location! Plus we had problems with our WiFi and our hosts managed to send someone to resolve the issue so quick, really impressed! And they’re very responsive as well ! Overall a very good stay for me! Nothing
• Anna (10/5): Confortable - Very clean , big and confortable apartment. Next to excel A little expensive
• Adaora (9/5): Superb -
• Mohammed (8/5): Very good - Close proximity to train stations, Tesco and other shops, IFS cable car is nearby. The accommodation has some level of security, no noise. All the appliances worked as expected.
• Chuka (10/5): Exceptional -
• Magda (1/5): Good place and quiet - V good treatment Clean and luxurious
• Emima (10/5): Exceptional -
• Vikram (8/5): Cheaper and nicer than a hotel - Spacious and clean. Good facilities. Excellent location. Pillows on the bed were too small and thin! A pity as the bed itself is very comfortable. If this os rectified then the place is 10/10!
• Rona (9/5): Superb -
• Gerald (8/5): Very good -
• Stormachtig (8/5): Comfortable well-appointed flat in a good location. - The location was perfect for our purposes. It's only a few minutes' walk away from the ExCel, and there are many options nearby for food and shopping. Lovely little flat with all the space and utilities required for a short stay. Access via the rear entrance was sometimes inconvenient. Still didn't manage to work out how to turn the lights off in the wardrobe!
• Michael (10/5): Exceptional -
• Yahya (7/5): Good -
• Suzan (10/5): Exceptional -
• Maxwell (10/5): EXCEL events book here..... great set up location - I arrived very late after a long drive on the motorway, the team especially Arkle (forgive my spelling) were very helpful, even coming back to ensure a smooth start. The weather !!!!

Photos