Vive Madrid con Terraza para 5 en Santa Ana 6

Location: Calle de Santa Ana, 6, Madrid, es

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has air conditioning, a washing machine, a TV and a terrace. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Cots
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• TERESINA (8/5): -
• Marianne (4/5): Disappointed 😞 - Good size and location once you are in. No communication about access to apartment.. booked 2 nights and received access codes on the morning of 2nd day. Had to find alternate accomodation at 9pm at extra cost. Tried to contact host but no response. Cleanliness was below expectation. Dirty basins and not enough towels.
• Jefferson (10/5): Fenomenal - Estupendo No tengo quejas
• pia (1/5): - Se nos llovieron ambos baños. Arriba se duchaban y caía agua , un peligro . No me respondieron hasta el otro día , viaje con dos personas mayores un desastre . La ubicación bien pero esto no lo podía creer , encima algo que ya venía de antes y alquilan sabiendo esto ! Una vergüenza , no me han dado ningún tipo de retribución, reclamé con. Booking y nada . Decepcionante
• Desire (5/5): No volvería a este alojamiento - La ubicación El personal, contestan cuando le dan la gana,las indicaciones para entrar me la dieron pasadas las 15:30 y porque tuve que llamar. Las camas super incómodas, eran colchonetas. El sofá cama no tenía para ponerle sábanas ni manta. Éramos 5 y pagamos demasiado para solo 1 noche.
• Mustafa (1/5): -
• Antonella (7/5): Bel soggiorno ma migliorabile - Casa molto carina in una bellissima posizione I materassi molto scomodi e non c era carta igienica a sufficienza
• Arnaura (9/5): - Céntrico, silencioso, para entrar hace falta abrir primero el portal aunque esté abierta la puerta, para que se active la cerradura del piso
• Joel (1/5): A FUIR !une catastrophe du début à la fin , inadmissible vu le tarif - à la rigueur , l 'emplacement mais c 'est trés bruyant Expérience totalement inacceptable. Nous déconseillons fortement ce logement. Dès notre arrivée, nous avons constaté que le logement était dans un état de propreté très insuffisant, alors même que 70 € de frais de ménage sont facturés. Cela est difficilement compréhensible au regard du prix payé. Les photos de l’annonce ne correspondent absolument pas à la réalité du logement. Il s’agit d’une présentation trompeuse qui ne reflète ni l’état réel ni le niveau de confort proposé. La communication avec l’hôte a été inexistante : aucun retour à nos messages envoyés un mois avant le séjour pour une demande exceptionnelle, et pas davantage de réponse lors de notre arrivée malgré plusieurs tentatives. L’accès au logement a été particulièrement problématique. Le boîtier à clés était défectueux (piles hors service), ce qui nous a contraints à attendre environ 30 minutes sans pouvoir entrer, sans aucune assistance de l’hôte, toujours injoignable. Une fois à l’intérieur, nous avons découvert plusieurs dysfonctionnements : une douche qui fuit dans la salle de bain, ainsi qu’un manque d’équipements essentiels.la liste serait trop longue En résumé : propreté insuffisante, annonce mensongère sur les photos, absence totale de communication et absence de prise en charge des problèmes rencontrés. Cette expérience est très décevante et ne correspond pas aux standards attendus sur une plateforme comme Booking.
• Audrey (8/5): Nous reviendrons 😁 - Idéalement située cet appartement est superbe Tt est top cependant un petit bemol, une casserole minuscule et idem pour la poêle
• Javidius (7/5): Family stay for 5 days - The location was excellent, very convenient for walking around city center. Apartment was spacious and two bathrooms is a plus when you are with a family. Terrace was a nice plus, for warmer evenings. I would suggest few things: 1) Appartment must be cleaner, there stains on the sofa and general cleaning could be better 2) All soap bottles were empty - a refill between guest would be nice 3) Freezer was not functioning - the whole refrigerator unit needs to be checked 4) For long term stays (3+ days) and considering it is a family, extra towels would be nice to have
• Zakia (5/5): Normal, pero es caro para lo que es. Aparte la cama de matrimonio era incómoda, el resto la cocina salón baños estaban b - Para mi gusto, y el precio. Nos costó mucho encontrar la manera de entrar. Me llamaron solo una vez durante el día, y no pude cogerlo, nisiquiera sabía que eran ellos. Llegamos a las 23:00 y ya no cogían llamadas. Y para saber cómo entrar fue muy difícil, una hora intentándolo y buscando el piso. Para mi gusto, y el precio. Nos costó mucho encontrar la manera de entrar. Me llamaron solo una vez durante el día, y no pude cogerlo, nisiquiera sabía que eran ellos. Llegamos a las 23:00 y ya no cogían llamadas. Y para saber cómo entrar fue muy difícil, una hora intentándolo y buscando el piso.
• Barbara (8/5): - La posizione è ottima, il quartiere è molto carino e consente di raggiungere a piedi le principali attrazioni. L'appartamento è silenzioso e dotato di molti accessori (phon di buona qualità, macchina del caffè, ferro da stiro ecc...). I dispenser del sapone e del bagnodoccia erano praticamente vuoti, c'era pochissimo prodotto allungato con l'acqua. Il materasso non è comodissimo.
• Martin (6/5): Muy ruidoso - Distribution Limpieza Duchas
• Valentina (9/5): Madrid nel cuore - Posizione Arredamento C’era ogni cosa che serve per la casa Eravamo in 5 forse qualche asciugamano in più serviva
• Luis (10/5): satisfaccion - el aseo y el punto
• An (9/5): -
• Natalie (6/5): - Location if property was good. Heater was barely working. No tools or space to dry clothes.
• michele (9/5): -
• Zain Azrai (7/5): reasonably happy - location the staff could have been more helpful
• Jorge (7/5): -
• Pilar (8/5): Bonito y céntrico apartamento - Excelente ubicación, en el barrio de La Latina. Elm apartamento es muy bonito y cómodo. La terraza no está arreglada. Por la noche en el salón se oía ajetreo de la gente que entraba y salía a otros apartamentos turísticos del edificio
• Ciko (10/5): Madrid - Iznimno dobra lokacija za boravak u Madridu, u neposrednoj blizini je stanica metroa, mnogi restorani, trgovine i znamenitosti. Apartman je prostran, uredan i čist.
• Christine (9/5): Great size & location - Great location, easy access. The apartment is a great size and really clean with good facilities. Lack of response from owners. 3 queries were sent but none responded to.
• silvia (6/5): Apartamento correcto, buena ubicacion pero con pegas en la estancia - El apartamento esta bien, amplio bien decorado y muy bien situado La atención ofrecida por el anfitrión por WhatsApp antes del check in fue deficiente. Envié 2 mensajes el dia de antes de la entrada preguntando por el check in y nadie contesto. El mismo dia me envian mensaje en el que me solicitan rellenar datos de las personas que ocuparian el apartamento en una app para darme el acceso al apartamento y la app no funcionaba. Una vez dentro: No habia ni un trapo ni rollo de papel para poder utilizar en la cocina. Y lo peor, el dia del check out alguien intento acceder al apartamento mientras dormiamos a primera hora de la mañana. Teniamos el pestillo puesto y no pudieron entrar.
• Céline (6/5): Bon séjour - Emplacement parfait Par contre logement pas très propre Il manquait pas mal d'équipement : casserole, balai, étendoir à linge Manque d'équipement et propreté très moyenne...
• Renata (7/5): Excelente localização, merecia melhor manutenção. - Boa localização. Apartamento com decoração como nas fotos. Silencioso. Precisa de uma manutenção melhor. Cadeiras da mesa de jantar estão quebrada, sofá da área externa também quebrado (sem condições de uso). Apenas 2 taças de vinho sendo uma delas rachada.
• Ivelina (8/5): България - Хубав апартамент близо до центъра.
• Maria Cristina (10/5): - Qué tuviese dos baños y terraza. Las camas muy cómodas y todo impecble
• Sergio (10/5): Mal atendidos - Las comodidades Que hubiera cortinas de enrollar rotas, el trato que tuvimos por parte del anfitrión. Solicitamos si se podía ingresar antes y nunca nos respondieron. Así mismo cuando estuvimos a la hora, estaban limpiando todavía y nos dijeron que habíamos dicho que llegábamos más tarde. Veníamos de una noche sin dormir y le tuvimos que pedir a la limpiadora que limpiara un cuarto y un baño para poder descansar, y que cuando terminara se fuera.
• Flores (8/5): - Muy buena ubicación
• Hagar NI (7/5): - Nice apartment in a good location Bad maintenance. The bathroom door made a lot of noise when we opened or closed it. It's an apartment with a kitchen but without any basic products such as salt, sugar, coffee, or tea. Nothing! The connection with the owner was by automatic messages, and we couldn't talk to them when we had a problem trying to open the main door with the code. Over priced.
• TRINCHEZ (8/5): Mobilier de jardin et les chaises du séjour à changer, absence d’étendoir à linge… - L’emplacement, le logement Le manque d’ustensiles de cuisine et d’entretien
• Maria (8/5): Ottima location nel quartiere La Latina - La zona è molto fornita di negozi, supermercati, locali in cui pranzare/cenare. A due passi la fermata della metro. La zona è comoda anche prendere un taxi al volo . L' appartamento è spazioso e comodo per 4 persone. Fantastico avere 2 bagni. La modalità di accesso alla camera non è semplice. Sarebbe utile una indicazione del nome della struttura sul portone. I bagni da migliorare anche per via del poco ricambio di aria.
• Gianluca (4/5): cosi cosi - La posizione sicuramente centrale permette di raggiungere subito il centro città e i mezzi di collegamento. Nei pressi dell'appartamento ci sono varie soluzioni di negozi. Pulizia: c'erano molliche vicino il tavolino, ragnatele sotto le sedie, ciuffi di polvere vicino ai letti. Abbiamo evidenziato più volte all'arrivo e durante la giornata di pulire ma non hanno risposto al telefono e hanno solamente scritto dei messaggi whatsapp (solo in spagnolo) senza risolvere il problema. Come mobilio c'erano 2 sedie rotte non utilizzabili, il bagno aveva una porta che faceva estremo rumore.
• Mandine (6/5): - Beau petit appartement Déco sympa Cuisine existante top avec un grand frigo Les lits sont horribles ainsi que la canapé pour la 5eme personne La climatisation ne fonctionne pas très bien L’appartement est difficilement accessible avec les bagages puisque rue piétonne Le hall rempli de poubelles Le plafond de la salle de bain n’est pas fermé !
• Davide (9/5): -
• Julio (10/5): Muy bonito y acogedor - Muy bonito y acogedor
• Anna (8/5): -
• crocetta (10/5): - La praticità di check-in e check-out e Il fatto che fosse super pulito e attrezzato.
• González (10/5): - Las instalaciones la cercanía para todo Eché en falta un microondas por lo demás bien
• Arnaldo (4/5): Una brutta esperienza - La.posizione dell appartamento vicino alle metro ed ai negozi L.appartamento sporco Un bagno allagato e lavandino semi atturato L altro bagno sporco con formiche e tubi mal messi. Dotazione stoviglie piatti e pentolame inesistente quindi totalmente insuffuciente per lil numero delle.persone occupanti. Spazio esterno sporco e con arredi rotti. Disponibilitá nel dare assistenza completamente assente.
• Alban (10/5): Exceptional -
• Ahmad (10/5): Exceptional -
• Victor (10/5): Everything was great. The location is excellent and the apartment is spacious and comfortable. - The location is excellent, close to the La Latina metro station, supermarkets, and restaurants in the area. The apartment is spacious and comfortable. Check out should be a little later, 11 is too early. The lubrication of the master bedroom bathroom door needs to be improved; it is making excessive noise.
• Hasan (8/5): Very good -
• Greta (10/5): A wonderful place ir the heart of Madrid - A wonderful place in the heart of Madrid. The location is a perfect 10. A beautiful, cozy, spacious, and modern apartment with everything you need—just like home. The beds are very comfortable. We’ll definitely come back next time we’re in Madrid.
• Stephanie (10/5): Great place to stay in Madrid - Close to many cafes and everything in central Madrid Nothing
• Georgios (8/5): Short family vacations - The location was perfect, walking distance to all main points of interest (Palace, Prado, Plaza Mayor, Plaza del Sol). The apartment was clean and the space was more than adequate for our family of 4. The 2 bathrooms were also very convenient. There was no cutlery so we couldn't cook anything. The Nespresso machine did not work.
• Diadié (7/5): Good - Nice apartment very well located next to a subway station. I have never seen an Airbnb with not even a sponge or something to clean, it's like you don't have to do the dishes or clean if the table is dirty...
• Martina (7/5): Good -
• Davinder (10/5): Exceptional -
• Lorraine (3/5): Very disappointing - Location was superb…. Superficially the apartment looked great…. Reality very disappointing Really BADLY equipped kitchen! Not one saucepan, no cafeteria (had a nespresso which didn’t work properly), no tea towels, no wash up liquid or dish cloth or dishwasher tabs. No bread knife, no chopping board, no tea plates, only 4 random glasses, broken dining chair, empty socket in bathroom (possibly live cos the one next to it worked), outside space was totally unkempt & dirty, apartment wasn’t very clean on arrival, very poor explanation on how to get in through the Main Street door. Worst was a ceiling leak in the en-suite bathroom above the loo. I sent pics to management (along with everything else mentioned) and 10.30pm on sunday night maintenance came! (We had to rush back for him). He partially took the ceiling down, didn’t wash the plaster dust away, said he’d come back when we left on Tuesday. Water tank dripped for the rest of our stay, bathroom was continually wet & whilst on the loo you had a very gentle “shower” 😂. I know it wasn’t anyone’s fault about the leak, things happen, but the rest was just shoddy management.
• Hector (9/5): Superb -
• Haydee (8/5): Very good - The size of the apartment. It was clean. Close to Plaza Mayor and other places of interest. Even though the apartment was nicely removated, we found the floor squeaky, especially at night.
• Tareq (6/5): Pleasant - I texted the host many times to ask about the parking for my car and no response. I paid 36 euros for the parking because of that
• Wilmien (7/5): Good -
• Marijn (9/5): Superb - Great, clean appartement in a quiet street in La Latina. Good, new amenities and airconditioning. Had some trouble with the lockbox because we received the wrong code in the check-in instructions. Contact with the staff was slow and at first not very willing to help.

Photos