Cloud Forest Lodge
Location: 1km este y 1.8km norte del centro de Santa Elena, del BCR 1.8 KM, Monteverde Costa Rica, cr
Star Rating: 9.2 Stars
Property Type: Lodges
About this Property
Nature Immersion at its Best
Biodiversity Preservation: Nestled within the Bellbird Biological Corridor, Cloud Forest Lodge is dedicated to preserving the rich biodiversity of Monteverde, offering guests a chance to immerse themselves in nature.
Rustic Elegance: Our lodge provides a rustic yet comfortable space, perfect for relaxation and natural contemplation, allowing guests to connect with the surrounding forest environment.
Personalized Service: With a focus on openness, commitment, and safety, our attentive staff ensures that each visitor's needs and preferences are met for an unforgettable experience.
Experience the magic of Monteverde at Cloud Forest Lodge by Böëna - Opening November 2022. Book your stay now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Non-smoking rooms
- Restaurant
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Kid meals
- Lower bathroom sink
- Outdoor furniture
- Fruits
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- Access to health care professionals
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Covered parking
- Horse riding nearby
- Electric bicycle charging station
- Charcoal grill
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Euphonia Deluxe Suites
The spacious family room offers a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Hand sanitiser
- Hearing accessible
-
Manakin Suites - Extra Beds
The spacious twin room offers a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a shower.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Hand sanitiser
- Hearing accessible
-
Tityra Junior Suites
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a tea and coffee maker, a seating area, a wardrobe as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Hand sanitiser
- Hearing accessible
-
Manakin Suites
Boasting 1 bedroom, this spacious suite has 1 bathroom with a shower, a seating area and terrace where you can relax. Among the room amenities are a tea and coffee maker, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Additional toilet
- Private entrance
- Wardrobe or closet
- Hypoallergenic
- Terrace
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Key card access
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Robin (7/5): -
- Martijn (10/5): -
- Adriana (9/5): -
- tina (9/5): - Incredible views, superb cocktails and fabulous dinner.
- Caroline (7/5): - L’emplacement. La variété de la carte très adaptée aux végétariens. L’excellent petit déjeuner à la carte vraiment au-dessus du lot. L’accueil un peu militaire. Les chambres trop esprit colonie de vacances. L’humidité même si ça fait partie de Monteverde un déshumidificateur ou n’importe quoi pour faire sécher les vêtements aurait été le bienvenu.
- aparc (10/5): - Excellent location in the Cloud Forest. The zipline is within the hotel grounds as well as several trails. Loved the night walk where we saw a tarantula, scorpion and other animals and insects.
The breakfast was absolute delicious and the view from the restaurant amazing.
- Sophie (4/5): Rapport qualité prix déplorable, ne mérite pas 5 étoiles - Nous ne comprenons sincèrement pas comment le Cloud Forest Lodge à Monteverde peut afficher cinq étoiles. À nos yeux, le rapport qualité-prix n’est clairement pas au rendez-vous. Nous avons payé près de 400 euros la nuit pour une prestation qui, selon nous, en vaut plutôt 150.
La chambre est certes confortable, mais la décoration est extrêmement sommaire, voire inexistante. Elle est aussi très sombre (voir photo prise en plein jour par grand beau temps), et ne bénéficie d’aucune vue, ce qui est franchement décevant à ce niveau de prix. À cela s’ajoutent plusieurs détails difficilement acceptables pour un établissement de cette catégorie : pas de minibar, pas de télévision, pas de bouilloire, et des oreillers beaucoup trop épais, parfaits pour finir avec un torticolis.
Nous avons également été très déçus par la dame qui nous a accueillis à la réception, que nous avons trouvé particulièrement désagréable.
Le seul vrai point positif de notre séjour concerne le restaurant. Il est très joliment décoré, chaleureux avec sa cheminée, et la cuisine y est très bonne. Le chef s’adapte volontiers aux demandes particulières et aux restrictions alimentaires, le menu végétarien est assez large, et les serveurs sont vraiment chaleureux et sympathiques.
En résumé, une expérience très décevante pour le prix demandé, malgré un restaurant qui relève clairement le niveau.
- Marc (9/5): -
- Severine (9/5): Belle chambre confortable et spacieuse… et la restauration excellente - Les chambres spacieuses et le confort de la literie.
La restauration ++
- Andy (7/5): - It was a very beautiful area, The room was expensive and they have no refund policy for leaving early
- Rebecca (10/5): Lovely hotel! - Beautiful location, very luxurious. Best breakfast in Costa Rica!
- Sonia Helmy Gercheva (9/5): Once in a lifetime - worth a stay! - The nicest staff ever, especially in the dining room. Room was immaculately clean and stocked/cleaned twice a day , never missed. Great coffee. The preserve is amazing with so much biodiversity. breakfast was heavenly with a rainbow and hummingbirds and delicious food and coffee. It was unusually hot during our visit and even with fans- A/C option would have been welcome. Slept hot- area is safe but still would not be comfortable sleeping with balcony doors open, no other windows in room.
- Susanne (10/5): - Das Hotel ist wunderschoen und ganz toll gelegen. Man gelangt aber nur ueber Schotterstrasse zum Hotel
- Candace (10/5): - Beautiful location and resort design. Exceptionally friendly staff. Rooms were huge and so lovely.
- Lydia (10/5): - Amazing view of the forest,very modern and spacious rooms and excellent restaurant!!there are also two trails for hiking inside the hotel area which is very practical, as you need to drive by car otherwise. We had breakfast,lunch and dinner,all delicious and very friendly staff.
- Guillermo (10/5): -
- Giovanna (8/5): -
- Kasuga (10/5): The hotel provided us with a friendly and relaxing place to stay. - The view was wonderful. The staff were extremely friendly and pleasant. The food was amazing!
- Singh (10/5): -
- Ayaz (8/5): -
- Juan Manuel (10/5): - Todo, la comida excelente Nada
- Hannah (10/5): A wonderful experience with lovely people and great nature - Wonderfully comfortable accommodation, fun tour options and excellent restaurant. N/A
- Enrique (1/5): -
- Christiane (6/5): - Schöne Anlage mit toller Aussicht vom Restaurant. Große Zimmer. Etwas spartanisch u lieblos eingerichtete Zimmer. Bei 5* hätte es einen Kühlschrank in Zimmer dürfen.
- Reid (10/5): -
- Anna (9/5): -
- Stuart (8/5): Nice location for Monteverde activity - All good. Probably would have preferred more garden access for us and for wildlife eg the hummingbirds
- Nicolas (10/5): - Restaurant,
Habitación,
Instalaciones en General.
- myriam (8/5): Bravo aux cuisiniers! - Le restaurant était fantastique , le meilleur de notre tour au Costa Rica: tout était délicieux , même le pain fait par eux-mêmes ! La chambre mériterait un chauffage digne de ce nom , nous y étions en janvier et il faisait 15 degré : certes il y a un petit chauffage d’appoint dans la chambre mais la salle de bain était glaciale
- Ricky (10/5): -
- Signy (9/5): -
- Daniella (10/5): Lugar lindo e atendimento incrível - Restaurante excepcional, quarto espaçoso, equipe atenciosa, atividade na hotel completa, inclusive para crianças e adolescentes, água potável na torneira Distante de centro comercial
- Ashish Kumar (9/5): - Great views of the mountains and the forest. Very spacious rooms.
Sunset views from the restaurant is amazing. Food options were limited. Would recommend more local cuisine choices.
- Nini (10/5): - Parfait, propre, le restaurant excellent et le service top. Bravo a Fernando et Denis. Les chemin de randonnée pas facile d'accès
- Susan (10/5): - The location and views from the restaurant were amazing. The paths in the property enabled more wildlife spotting and the finally the food was exceptional and very reasonably priced. The staff were also great - happy and attentive always keen to help Nothing to dislike
- Helen (10/5): Fantastic stay in Cloud Forest, great food and amazing staff - Great location.
- Ann (9/5): Magical Cloud Forest and Food - The food was fantastic! We did not have a car so ate all of our meals at the Endemica Restaurant on-site. Vegetarian options were especially delicious. Service was excellent. The rooms were spacious and beds were extremely comfortable. We loved having the well-maintained hiking trails on-site - we booked here for that reason. The mountain and hummingbird views from the restaurant were stunning. I wish we had known ahead of time that the Original Canopy zip line tour was located on-site but we had already booked another zip line tour. Not having a car made the location a bit challenging but we also enjoyed how peaceful and remote it felt. To justify the high price of the Lodge, here are some suggestions:
1) The room was spacious but had no refrigerator. I hated throwing away leftovers from the restaurant but we had no where to keep perishable food.
2) Also the sound proofing in the rooms could be improved. The units were attached and we could hear conversations through the walls and in the hall. Having a dehumidifier or fan for white noise in each room might help.
3)There was a lovely greenhouse on site with tables but it was always empty and only housed a few dead plants. It would be great to offer guests yoga classes in that space.
- Yizi (10/5): -
- CARLES (10/5): Experiencia 100% Monteverde-Costa Rica - Simplemente un 10!!! Atención, detalle, ubicación, trato… Nada
- Laetitia (9/5): - Le calme, la propreté et grande sdb, l’ambiance chaleureuse le soir au coin du feu, le restaurant excellent vraiment très frais, fin et gastronomique Chambres assez sobres ( pas de minibar/tv/parapluie/ wifi incertain ) et éloignées du restaurant /reception/parking, lorsqu’il pleut et fait nuit ( 18:00), on se sent vite isolé.
- Dan (8/5): Great location, friendly staff and comfortable rooms. - Great location, friendly staff and nice rooms. Nothing really - maybe a pool??
- mwalhain (10/5): Great stay,delicious food, would eat all the nights in their restaurant if I would have know earlier - Nice quiet area, beautiful garden en view from the restaurant. Delicious food, better than expected and exceeded our expectations. We had dinner two nights before at the four season what we did not like. Boena was a lot better!! Not a deal breaker but a towel dryer/heater would help to reuse the towels. If you shower mowing and evenings the towel remains damp.
- Anielkoemar (10/5): - the location, lodge and staff was really great! the staff arranged various activities for us which was super helpful. awesome place.
- Yerlin (10/5): Excelente hotel, EXCELENTE TODO!!! - Las instalaciones, la habitación, el restaurante, los senderos, el Canopy. Todo Solo una persona o dos de los que atienden medio serios o poco sonrientes!!!
- Anja (10/5): -
- Dickinson (10/5): Stunning views, delicious food, and lots of activities on the property. - Beautiful surroundings, friendly staff, great restaurant on property. There are several hiking trails through the rainforest on the property. They also offer a variety of activities and transportation. The beds were comfortable and the shower was luxurious. A refrigerator in the room would be nice for saving leftovers.
- Santiago (8/5): Great but expensive experience - The rooms, the trails and restaurant Price
- Ketul (10/5): Exceptional - Beautiful location, friendly staff, good food Nothing
- Mel (9/5): Superb -
- Stacia (10/5): Exceptional -
- John (10/5): Exceptional -
- Santiago (8/5): Nice hotel but it doesn’t hit the value for money spot - Nice trekking trails, comfy rooms It’s overpriced, for the money you pay there should be a wet area available ( sauna, Turkish bath or jacuzzi) or at least hot tubs on the rooms.
Restaurant is also very expensive
- Elizabeth (8/5): Unique lodge with beautiful restaurant - Cool spot with great bird watching and neat night walk tour; restaurant was unique. The restaurant is beautiful and our waiter was really nice! We asked for a late checkout and they only let one of our rooms checkout. It wasn't busy so not sure why.
- Igor (10/5): Super location with wonderful surrounding secondary cloud forest gives this a very special aspect. - Large and clean rooms with exceptionally large bathroom. The restaurant balcony has a superb vista, perfect for sunset and for watching the hummingbirds. The ecological ethos of the resort is compelling. Fabulous restaurant staff. One of the two access roads currently being re-built.
- Nathan (9/5): Lovely place, especially if you have a car, great rooms and restaurant/bar area with outdoor seating - Lovely hotel, restaurant, local trails and staff! No pool and need to drive to get into town.
- Sara (10/5): Wonderful stay - Great service, excellent staff, amazing food. Beautiful location.
- Beverly (10/5): Exceptional -
- Andrew (10/5): Best view perfect food. - Set in a commanding position, surrounded by jungle, this top end Eco-Lodge delivers. Beautiful view from the upper bar patio. Lovely food. Gentle staff and zip wiring in site. Nothing save the road up.
- Jane (10/5): Wonderful stay at a beautiful eco-lodge with comfort and luxury. - Sustainable but extremely comfortable lodge with amazing location and restaurant. Nothing
- Christina (10/5): Exceptional resort - Beautiful property in Monteverde. Staff was incredibly helpful and friendly. The bed was so comfortable. Room has been freshly remodeled and is clean and private. The breakfast is included and is Amazing! Would definitely return to this beautiful property. The restaurant was expensive for dinner but the food was exceptional and worth the price (monteverde is pricier to eat anyways).
- Hannah (9/5): Loved this hotel, would definitely go back! - Amazing location, clean, large rooms, excellent service NA
- Andrew (1/5): We did not stay. It was too Awful. Should not be allowed on booking dot com - Terrible experience. On approach the GPS took us down a road that was dangerous. Roadworks in progress on an inaccessible road.. Causing real risk to our well being as well as enormous stress when we became bogged down on beach sand on a steep hill with no way back. The experience was awful. The staff were rude and offensive. No apology offered. Only excuses that were ridiculous. And offensive. We did not feel safe staying in that property. We left after losing many hours arising from their deeply unpleasant unprofessional conduct and found a hotel elsewhere where we felt safe and welcome. We paid over $800 dollars for two nights. We expect 1) a full refund of our payment along with 2) the proposal for damages for the risk they placed us in. Sending us to a dangerous road in which we became stuck and concerned for our safety. The room they showed when we eventually got to this remote property was misrepresented. It was a ground floor room with a view of lawn and a line of tree trunks. For a full list of the deficiencies and misrepresentations please contact me. Without doubt the most fraudulent let I have booked on Booking dot com. The unprofessionalism and incompetence that placed our lives at risk.
- Simon (10/5): Exceptional -
- Peter (10/5): Exceptional lodging in a perfect location! -
- David (8/5): Very good -
- Dana (10/5): Exceptional -
- Dana (10/5): Exceptional - Excellent restaurant, friendly staff
- Susan (9/5): Fabulous stay - The concierge employee who helped us with extra tours did not provide adequate info
- Ema (10/5): We had an amazing time, the lodge is beautiful and offers so much. - We loved the location of the lodge, the zip-line is just above (3 min walk) and the animal night tour starts at the lodge (the tour guide was very knowledgeable). The room was clean and nice, dinner by the fire fancy and cosy. The breakfast was exceptionally good. -
- Agnieszka (8/5): Beautiful nature and friendly service! - I liked the nature trails and spectacular view from the restaurant. Lack of a mini fridge in the room. My husband also missed having a tv but I loved not having it!
- Caroline (10/5): Ver carefully thought out design that sat well in a fragile landscape. - Extraordinary location. Very peaceful and beautiful. Lovely staff. Nothing
- Rossitza (9/5): Superb -
- Ian (10/5): Exceptional -
- Sally (10/5): everything you could dream of and more, a privilege to experience such a place. - Wonderful location, sunsets from the restaurant were spectacular whilst watching humming birds feed a few feet away, great food and drink. Wonderful! nothing
- Sararaner (10/5): If you are looking for amazing views, relaxation and wildlife at your front door this is the place to stay! - We really enjoyed this property! It was secluded and absolutely stunning. There were so many animals and birds but the best was the hummingbirds at breakfast every morning! We also enjoyed the hiking trails onsite. Everything was clean and comfortable! We loved everything.
- Jean (7/5): Fabulous restaurant. Hotel a bit expensive for what it is. - Restaurant should have a michelin star Rooms need dehumidifier
Very big space feels cold
No trail to get to village and road is very muddy to reach the street, could have a link by trail for hikers
- Grace (10/5): Cloud Forest Lodge exceeded my expectations. The quality was higher than the photos show! - Exceptional customer service, extremely clean and beautiful facilities, amazing views. They provided free rentals for ponchos, rubber boots, and umbrellas- which were so helpful for tours!
- Amber (10/5): Exceptional -
- Leslie (9/5): A unique experience enhanced by the service of exceptional staff. - Great location, unique feel. Cosy fire, clean sleek rooms. The hotel offered ponchos but didn’t have enough to go around so we didn’t get any for our entire stay. The room had a small heater but wasn’t sufficient to dry anything (we were there at a particularly wet time).
- Charles (10/5): Exceptional -
- Hafez (10/5): Exceptional -
- Tim (9/5): Superb - Beautiful little hotel complex with amazing views. The Restaurant is very nice. You could hear everything from the bathroom like it’s magnified. You drop a toothbrush and the person in the bedroom thinks the wall will come down.
- Charlotte (10/5): Exceptional -
- Ap (10/5): Exceptional - Everything was very personal as it’s a small hotel. Loved the breakfast - fruit bowl with toast followed by a la carte breakfast. No buffet. Quality of all meals was excellent. Super rooms - great size & really clean.
Fantastic viewing area to see hummingbirds . It’s a shame it’s a little further out from the town so would have to taxi it there & also the fact that the road is not great going up to the hotel. This meant we didn’t venture out to Santa Elena shops & restaurants which looked nice but to be honest we loved the hotel so didn’t really mind. The staff were excellent & the only reason we would have liked to go to town is because it would have been cheaper to eat & drink there, & also usually we like to check out the town.
- Margaret (9/5): The cloud forest lodge is a beautiful, quiet retreat, away from the somewhat touristy downtown and environs. - The bed was super comfy and the curtains managed to block out morning light. The turn-down service was much appreciated and the staff seemed genuinely friendly, especially the bellhop and reception staff. Lastly, the food at the restaurant was excellent and the vegetarian options were a happy surprise. I only have two tiny complaints/suggestions: I would have preferred a shower with a shower wand and a French press (for coffee) without a PLASTIC lid. I also wish that I had known about the on-site zip lining canopy tour before going to Monteverde. That way I could have saved money and not booked Selvatura…
- Neil (8/5): Very good -
- Jens (10/5): Exceptional - Outstanding location with beautiful terrace and view. But also indoor the open fire provided a great warm feeling and atmosphere. The staff was extremely friendly and dinner delicious.
- Riccardo (10/5): Fully recommend stay at cloud forest. - Perfect place to stay a couple of days. Brilliant service at reception/ restaurant & room service (2xcleaning per day!).
All meals were perfect. Nice wines & a cool roof top terrasse.
We book 2 guided tours (night walk& Curi Cancha); we had an incredibly knowledgeable guide with 25y experience, please send our best regards to him! Nothing.
Well it is not the cheapest options…but quality & price are reasonable.
- Chris (9/5): Great hotel, good base for exploring - Great hotel in the clouds well organised for trips etc Quite expensive
- Gina (9/5): "Rustic luxury" in the cloud forest with private balconies, birding & walking trails. - It wasn't fancy, but we were so cozy and comfortable!! Everyone was loving the soft and velvety smooth bedding! The included breakfasts were exceptional. The staff was very helpful and made sure we had everything we asked for... We could've easily stayed on site the entire visit, enjoying the walking trails, and watching the birds and animals. We loved the balconies in our rooms, the observation deck, and the restaurant. Natalia, and the rest of the concierge staff were very helpful and made sure we were well taken care of ... we enjoyed our cloud forest adventure!
- Tejani (10/5): Away from hustle & bustle - It was surrounded by rainforest & was very tranquil. We were surrounded by nature. No swimming pool or gym. Would’ve been nice to have either.
- Volkmar (10/5): Wonderful lodge-feeling with great food - The restaurant and food and team - absolutely outstanding.
- Elaine (10/5): Beautiful surroundings and a wonderful stay! - We loved being surrounded by nature, access to various trails with sightings of colorful birds, agoutis and pizotes. Room was spacious and clean. We enjoyed listening to the sounds of frogs, birds, and other wildlife outside of our balcony. The restaurant onsite - Endemica served a delicious breakfast.
- Zubin (8/5): Great vista, friendly staff. - Breakfast was included. Coffee, fresh juice and tea were free, any other drinks were extra. 1st course was toast or fruit bowl and then one could choose a main! Location was farther from town but among hiking trails and zipline tour. The view from the restaurant was amazing. The huge indoor fireplace was a boon to have during the rainy evenings. Nothing it was a great experience. To go to town one needed to call a taxi which ranged from $7-$10 each way. Dinner was ok, maybe was expecting better given the great breakfast.
- Elizabeth (10/5): Very good except for one thing - Trails, friendly staff, dining area and food, close to activities Too much glass exposed for parrots/birds to crash into. Saw one parrot lying on ground obviously hit window. Should be easy to fix back side of top floor viewing platform without detracting much from experience which is what i expect this parrot hit based on his location .. slid off roof and landed on concrete platform to left of administration door. Bird stickers dont work. Please fix...sounded like it happened often. This is bad since you are trying to be environment friendly. Thanks.
- Mariana (10/5): Exceptional -
- Ana (10/5): Our stay was beyond our expectations. We will certainly return and recommend the place to all - The food was exceptional. The dinner was of fine dining quality. The staff members were very friendly, pleasant, welcoming and helpful! None in particular. Everything was great.
- Felice (7/5): Great food, wonderful employees, but not truly a "wilderness" lodge. - The employees were the best thing at this lodge. They were so genuinely friendly and kind, esp. the servers and employees in the restaurant. The food was excellent and the view from the restaurant was fabulous. We don't really think this lodge is a "wilderness" lodge. We know that the understory of a rainforest is extremely important for the overall health of the area. You have gardeners raking the leaf little down to the soil. There is no place for insects and other small animals to hide. Therefore, there is relatively little animal life near the rooms and on the immediate grounds. The hummingbird feeders need to be washed and refilled DAILY to prevent disease and contamination. Landscape with lots more nectar plants for the pollinators.
There were a few varieties of birds but they were mostly feeding in the trees, not on the ground. We're photographers. We scoured the area for insects and found very few - incredible for a "wilderness" lodge. We realize that some people aren't just looking for animals and that they are actually afraid of many creatures. Understandable, but don't advertise as a wilderness lodge when you keep the grounds pristine. We have been to Costa Rica seven times, have stayed in the town of Monteverde seven times, and have seen much of the entire country. We've stayed in many different lodges that met our expectations after reading their information on line. Except for your exceptional employees, especially the restaurant workers, we were very disappointed in Cloud Forest Lodge by Boena.
- Lori (10/5): Awesome visit to the cloud forest - We were greeted with a lovely complimentary juice on arrival. Our host explained all about the property. The restaurant staff are amazing. The service is excellent and the food fantastic! The best breakfast options too, included! The rooms are spacious and the bathroom is huge. They do a nightly turn down service which is awesome. The front desk staff arranged tours for us and were very responsive. Would highly recommend. Nothing
- Alexander (10/5): Exceptional -
Photos