El Refugio de Lopez Brasero

Location: Calle Alcalde López Casero, Cdad. Lineal, Madrid, es

Star Rating: 9.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Express check-in/check-out
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Mobile app for room service
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a refrigerator, a dishwasher, kitchenware and an oven. Featuring a balcony, this apartment also provides air conditioning, a washing machine and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Oven
  • Coffee machine
  • Linen
  • Drying rack for clothing
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Body soap

Guest Reviews

• Eddy Yuniol (1/5): Lleno de cucarachas - El apartamento tiene cucarachas y no me querían hacer el reembolso, ya que eso no es una limpieza tienen que fumigar El alojamiento tiene cucarachas y encima no me han hecho ningún reembolso y me he tenido que ir a otro apartamento
• Esther (4/5): JUSTITA - Era amplio con bastantes armarios y 2 baños Nada más entrar nos encontramos con 2 cucarachas y al los 2 días otra más. La cocina tenía muy pocos utensilios para cocinar, no había un olla como para cocinar para 6 personas
• Virgínia (9/5): Kiváló elhelyezkedésű apartman - A szállásadó segítőkész, kérdés esetèn gyorsan kaptunk választ. A szállás elhelyezkedése kiváló, tömegközlekedéssel könnyen és gyorsan megközelíthetőek a látnivalók. A közelben bolt, pékség, éttermek. Hat fős társasággal szálltunk meg, így 2 fő a nappaliban aludt. Az ott lévő kihúzható kanapé 1 éjszaka esetén még elmegy, de több éjszaka esetén már kényelmetlen.
• Vera (4/5): - The apartment itself is spacious and the location is convenient, with a supermarket and a metro station nearby. That said, the overall experience was disappointing. Communication with customer service was poor and often uncomfortable. We were asked to provide an unusual amount of personal data, including ID details, and all guests were required to sign documentation, which felt excessive and was not clearly explained in advance. The deposit policy was another major issue. We were not informed beforehand that a deposit was required and only received this information later through a long contract with very strict conditions. There are detailed rules allowing money to be deducted for minor issues (for example, not taking out the trash), so this is something future guests should be very aware of. Basic amenities were also lacking. We were six guests but only received five towels. When we pointed this out, we were told all towels had been provided, and no additional towel was brought, leaving two guests to share. The amount of toilet paper provided was also insufficient for the number of people staying. Finally, the key pickup location is far from the apartment, which makes little sense and adds unnecessary inconvenience to the stay. Overall, despite the apartment itself being nice, the experience did not feel worth the price paid due to the service, policies, and logistics.
• CRISTINA (2/5): NO REPETIRIA - LA RECOGIDA DE LLAVES ESTABA EN LA OTRA PUNTA DE MADRID, EN PLENO CENTRO Y NADA ACCESIBLE CON LAS LUCES DE NAVIDAD. EL PISO ESTABA SUCIO, TANTO EN EL PORTAL COMO DENTRO. PAREDES SUCIAS, CON CHURRETONES, PAREDES DAÑADAS Y MAL ASPECTO DE LIMPIEZA EN GENERAL. AMBAS CAMAS ESTABAN EN MAL ESTADO DE COLCHON, IMPIDIENDO UN BUEN DESCANSO. CAMAS COMBADAS PRECIO TREMENDAMENTE CARO Y GASTOS DE 100 EUROS PARA LIMPIEZA Y DEJAMOS EL APARTAMENTO EN MEJOR ESTADO QUE CUANDO LO RECIBIMOS. SIN DUDA, ES EL PEOR ALOJAMIENTO EN EL QUE NOS HEMOS ALOJADO A TRAVES DE BOOKING.
• Vito (10/5): -
• Guest (9/5): -
• steph (7/5): - Il faut aller chercher les clés de l'autre côté de la ville
• vieira (10/5): - Todo excelente limpio y muy. Uena ubicacion estacion del .etro a 30 metros para desplazarce en madrid es de lo mejor Hay que buscar la llave en un lugar totalmente apartado del apartamento
• dolores (10/5): - Limpieza, orden, muy completo Debería tener aire acondicionado en las habitaciones Cuando abres el agua de la ducha al máximo, se sale por el sumidero de fuera. Pero si no lo abres al máximo, todo perfecto.
• Gabriela (9/5): -
• Kata (10/5): Exceptional -

Photos