Chapter Ealing in North Acton
Location: Holbrook House, Victoria Road, London, gb
Star Rating: 7.7 Stars
Property Type: Apartments
About this Property
Convenient Location:
Located in the vibrant Acton district of London, Studio Apartments and Ensuite Bedrooms at Chapter Ealing offer easy access to key attractions like Park Royal, Ealing Broadway, and Wembley Arena.
Modern Amenities:
Enjoy the convenience of free WiFi, a lift, and full-day security during your stay. Each unit is equipped with a desk, private bathroom, and some rooms feature a fully equipped kitchen, providing all the comforts of home.
Nearby Attractions:
Explore the famous Portobello Road Market and other nearby attractions, with excellent transport links including the North Acton Tube Station just steps away.
Experience comfort and convenience at Studio Apartments and Ensuite Bedrooms with Shared Kitchen at Chapter Ealing. Book now for a memorable stay in London!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Lift / Elevator
- Non-smoking throughout
- Concierge service
- Adult only
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- 24-hour security
- Television in common areas
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Games
Rooms Available
-
Three-Bedroom Apartment
The apartment has 3 bedrooms, 2 bathrooms with a shower and a kitchen. Guests can make meals in the kitchen that features a stovetop, a refrigerator and a microwave. Rooms on the upper floors are reachable by elevator. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Upper floors accessible by elevator
- Accessible by lift
- Privacy curtain
-
Standard Studio
The well-fitted kitchenette has a stovetop, a refrigerator and a microwave. The studio features a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Privacy curtain
-
Deluxe Double Studio
The studio features a wardrobe, as well as a private bathroom boasting a shower. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Privacy curtain
-
Studio
The studio offers a wardrobe, as well as a private bathroom boasting a shower. The well-fitted kitchenette has a stovetop, a refrigerator and a microwave. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Stovetop
- Upper floors accessible by elevator
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Privacy curtain
-
Single Room with Private Bathroom
The single room features a wardrobe, as well as a private bathroom boasting a shower. The single room's kitchen is available for cooking and storing food. Rooms on the upper floors are reachable by elevator. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Desk
- Private bathroom
- Kitchen
- Wardrobe or closet
- Upper floors accessible by elevator
- Accessible by lift
- Privacy curtain
Guest Reviews
- Antonio Lavazza (6/5): Ottima posizione, pulizia deludente - Posizione e accessibilità dei trasporti pubblici Pulizia estremamente deludente degli spazi comuni, disservizi riguardanti lavanderia e sala spazzatura
- Serin (2/5): Parasıyla rezillik buna denir. - Yataklar berbat, yastıklar berbattı, banyoda su birikiyordu, buzdolabının ve havalandırmaların sesinden uyumak bir facia idi.
- Er dotor (10/5): - All the people working are very nice, always avalilable to help.
- khalid (8/5): Great staff and clean property - The staff were great! Especially Malika and the other lady (sorry I didn’t get your name!) Train noise kept me up at night especially during the weekend. The need to work on good insulations and building maintenance
- Sergei (1/5): Когда вернут деньги? -
- Linda (1/5): Szörnyű! Senkinek sem ajánlom! - Semmi Amikor oda értünk az ágynemű tele volt haj és szőrszállal. A fürdőszoba szintén!
Szóltunk a recepción mire vissza értünk max a paplan huzatot kifordították. Minden koszos volt a padló is! Az ágy rendkívül kicsi és kényelmetlen!
Olyan büdös hipó szaga volt az ágyneműnek hogy allergiás lett rá a bőröm és alig tudunk aludni a szagban! A másik hogy ezért nem érte meg napi szinten ennyit utazni nagyon drága volt!
Senkinek nem ajánlom!
Szörnyű volt minden!
- Dmitriy (9/5): - Круглосуточный ресепшн Регулярная уборка и замена полотенец
- Dejan (9/5): - They have one girl on reception which is really good. Her name is Solana and she is fantastic!
- CHISA (9/5): -
- ALMARWANI (9/5): Overall, it was a comfortable stay in a good location. - The room was clean and modern. The location is very convenient with easy access to public transport and shops. The staff were friendly and helpful, and the facilities were good. Sometimes the room was a bit small, and the internet connection could be better.
- alessia francesca (8/5): -
- noa (6/5): -
- Patricia (8/5): -
- Sophie (9/5): Excellent stay for great value - Rooms were really nice and had a decent amount of space. They were clean and stocked with soap, shampoo, towels etc. It is in a great location and is great value for money. Our shower drain in the room was blocked so the shower flooded quickly but if you just had a quick shower it would slowly drain a couple of mins later.
- Benjamin (6/5): It was what I needed - Clean , location No tv or kettle in the room my fault should have read description better
- Alfredo (8/5): -
- Víctor (7/5): -
- Nathan (10/5): -
- Sigrid (8/5): -
- Oi Lan Stella (1/5): No good at all - It’s not clearly stated that non students can only apply during school holidays It’s a big mistake for me to book this accommodation
- Rina (8/5): -
- Cyril (10/5): -
- Lavínia (1/5): -
- Yolanda (10/5): Buena calidad-precio - Pegadito al metro. Amplitud de la habitación. Recomendable para otros estudiantes (se precisa carnet). Me pareció todo correcto.
- Nerea (10/5): -
- FARID (8/5): -
- Tomáš (1/5): Arrogant and inconsiderate conduct on the part of the staff. - The host’s staff behaved in a highly arrogant and inconsiderate manner. The subsequent handling of my complaint with Booking was even worse. Booking’s customer service merely makes excuses and fails to address the issue.
- Eleonora (10/5): -
- Esakkivel (10/5): -
- Tocci (1/5): -
- I-Ching (10/5): -
- clara (10/5): Parfait je reviendrai sans hésiter - Super
Salle de sport au top
Vue incroyable
Tous équipements nécessaires en cuisine et salle de bain
Calme
Personnel à l’écoute disponible 24/24
Propre dans l’ensemble
Décoration épurée
Transports très accessibles Petit bruit de travaux présents en bas mais pas trop dérangeant
L’ascenseur et la laundry n’étaient pas toujours très propre
- Christian (9/5): Consigliatissimo - Posizione davvero bella e metro vicinissima Stanza un po’ piccola
- eleonora (7/5): -
- Julian (10/5): -
- danae (8/5): -
- De La Corte (10/5): -
- Juan Luis (8/5): Realmente correcta, super bien localizada y en un barrio muy tranquilo para iniciar la visita a la c - Londres es una ciudad muy grande y hay muchos antros o zonas un poco decadentes. Este alojamiento está en un barrio bastante moderno principalmente dedicado a estudiantes universitarios. De hecho, el alojamiento es una residencia. Es necesario demostrar que se tiene alguna relacion de estar estudiando (en mi caso soy estudiante de doctorado). El metro conecta bastante rápido con el centro y se puede llegar a Stansted con distintas combinaciones. Yo lo veo muy bien localizado. La residencia de estudiantes no es un hotel, y los estudiantes de grado son algo sucios. El edificio estaba como "pegajoso" y algo descuidado. Pero es "culpa" de cómo viven los estudiantes. El detalle que no me gusto mucho es que en la habitación/apartamento habia basura del inquilino anterior, como una botella de leche abierta en la nevera o basura en la papelera. Nada fuera de lugar y que no tuviese solución pero esa sensación de residencia de estudiantes con su falta de higiene no se me fué.
- Zwoferink (8/5): -
- B. (10/5): - Posizione ottima, a 30 minuti di metro dal centro. Un po' più lontano dagli aeroporti ma con la fermata sotto la struttura è molto semplice muoversi. Struttura pulita, personale cortese e disponibile (avevamo bisogno del fono e ci è stato dato in reception). Un po' macchinosa la procedura di conferma dello studente (se sei fuori UK) ma per il resto tutto veramente bene.
- Sahut (8/5): résidence très sympa confortable avec tous les équipements nécessaires. la proximité avec le métro est un vrai avantage -
- Marina (9/5): Incroyable, la résidence était superbe - Le personnel, la proximité avec les transports, le quartier.
- Lima (8/5): Recomendaria a outras pessoas - Muito próximo do metro.
Rececionista muito simpático.
Muito sossegado. Não gostei do colchão da cama pois tinha as molas salientes e não se conseguiu dormir bem.
- Alberte (8/5): -
- Renwen (10/5): -
- Farhan (9/5): Great! - The guy at reception was very nice
- Siriana (1/5): -
- Kerim (10/5): perfect, thanks to Malika and Laura - The employes are very helpful. All facilities are provided.
- Reham (6/5): Great value for money for a student temporarly stay - The staff in the reception are the best part of this stay! They are very helpful and they go above and beyond to help The bedding is past its lifespan very worn out and pillows were flattened, the bed mattress wasn’t the comfiest. Room is quit small and the door isn’t soundproof at all
- Garayar (1/5): Pesimo - Nada Todo
- Petra (1/5): - Podvod, nevrátili mi peníze, ačkoliv zrušení proběhlo z jejich strany, Důvodem byl věk syna, kterému nebylo 18 let, ale na profilu toto vůbec nebylo uveřejněno. Takže si opravdu při rezervaci dávejte velký pozor.
- María Gloria (10/5): - La amabilidad del personal y la ubicación,justo al lado del metro y dos supermercados al lado,muy bien
- Lenart (8/5): -
- Rita Maria (6/5): - Ambiente agradável, jovens Acústica horrível, não havia lugar para bagagem , espaço muito pequeno
- Sara (8/5): -
- Kym Asscher (8/5): Great option for budget trips. - Well-structured rooms, good bed linen, and a beautiful view of the London skyline. Two amazing terraces available. 24-hour reception and very friendly, helpful staff. The location isn’t bad, but it takes about 40 minutes by tube to get downtown. The shower had low pressure and only a small amount of water came out.
- Carmel (9/5): -
- RutR (7/5): - La comodidad de la cama, la distancia al centro y los supermercados próximos a la zona. Buena relación calidad precio de alojamiento. El ruido que hacía la nevera que para dormir es insoportable y la escasez de papel higiénico o bolsas de basura para los restos de la cocina.
- Maggie (10/5): -
- Katarina (8/5): -
- Diarmaid (9/5): - Easy access to the tube, private room, self-catering Room was small, but I guess I was expecting that
- Michael (1/5): Booking .com cancelled the booking because the second person did not check in and still charged the - Booking .com cancelled the booking because the second person did not check in and still charged the full rate
shocking
- Cathy (10/5): -
- Thalytta Juliana (10/5): Apartamento extremamente confortável para viagem a passeio ou trabalho - Predio bem localizado muito próximo à saida do metrô.Apartamento confortável, ar condicionado, TV com programação local e Apps disponíveis. Cozinha equipada com utensílios e panelas, micro-ondas, fogão, geladeira. Roupas de cama e toalhas limpas,moveis funcionais e bem conservados. Recebi amenidades para o primeiro banho logo na chegada ao apartamento.Perfeito para quem esta viajando à trabalho ou passeio como eu estava e nao precisava se preocupar com utensílios adicionais. Chaleira para água quente disponível e secador de cabelo.
Próximo à estação North Acton do metro, mercados, restaurantes e lojas próximos. Me agradou os espelhos bem colocados pelo apartamento para ter conforto e boa luminosidade. Banheiro com armário embutido e amplo, azulejos limpos e bem conservados. O apartamento tem excelente iluminação e pontos de luz acessórias, o que torna mais confortável quando chega pela noite e nao precisa acender todas as luzes. Corredores limpos e silencioso, apesar de estar próximo à obras dos prédios vizinhos, o apartamento tem excelente vedação sonora. Elevadores funcionantes e amplos. O atendimento da recepção foi excelente com funcionários atenciosos e prontamente disponíveis para resolver qualquer problema/dificuldade durante a estadia. O prédio conta com 2 Roof Top em andares diferentes, com uma vista linda da cidade, contrastando o moderno e a natureza, com lugares para sentar confortáveis e uma linda jardinagem. Realmente posso recomendar, para passar dias de descanso após longos passeios pela cidade Busy que é Londres. Além de academia, lavanderia e salão de jogos para relaxar(para nós em poucos dias,infelizmente nao aproveitamentos estes espacos,mas todos funcionam 24 horas) portaria 24 horas, monitoramento por cameras e estrutura moderna e segura para a entrada e transito pelo prédio. Agradeço também o gerente Helder pelo profissionalismo, gentileza e atenção que nos ofereceu durante nossa estadia. Infelizmente o ralo do Box não tinha uma boa evasão da água, fazendo com que a água do banho demorasse a descer, o que fazia juntar uma poça de água dentro do box. Informei a recepção que prontamente enviou alguém para verificar o entupimento.
- MAKI (7/5): 長期滞在には向いているが、ホテルではなく学生寮である。 - 静かで綺麗でした。
鍵は電子タグで、入口、エレベーター、部屋のドアと使うのですが、部屋のドアだけ反応せず、結局メンテナンスのおじさんが機械使って設定し直してくれましたが、対応は早かったです。
地下鉄駅に近く便利でしたが、毎日観光に向かうには交通費がかかるなと思いました。 共有キッチン付でしたが、キッチンで使えたのは大きい冷蔵庫ち電子レンジだけで、鍋やフライパン、お湯を沸かすポット、お皿ナイフフォークなど使えるものはありませんでした。
- Pola (8/5): -
- claudia (5/5): Estancia aceptable - La privacidad No sacan la basura. No asisten con los amenities,
Hay que pedirlos. Las tarjetas de ingreso no funcionaban
- Łukasz (10/5): Fantastyczny! - Bardzo dobra lokalizacja - blisko linii metra, przestronny pokój z widokiem na centrum Londynu. Pokój wyposażony we wszystkie niezbędne przybory kuchenne i garnki. Przemiła i pomocna obsługa, zwłaszcza Malika, która bardzo nam pomogła w dniu wyjazdu. Jeśli kiedykolwiek odwiedzimy Londyn, z całą pewnością będzie to pierwsza lokalizacja o jakiej pomyślimy pod kątem noclegu. Pleśń na silikonie w kabinie prysznicowej, niemniej jednak nie psuło to całokształtu wyjazdu, dalej oceniamy pobyt w Chapter Ealing na 10!
- Emanuela (4/5): Siamo andati in questa struttura solo perché era economica - Il prezzo Stanza sporca abbiamo dovuto chiedere più volte di pulire
- Hussain (1/5): MY WORST HOTEL EXPERIENCE EVER! - The location. Night staff was helpful when we arrived as they tried their best to fix the issues we faced with our booking. Due to a flight delay we reached the hotel just after midnight. They first gave us a wrong room that could not accommodate a couple as the bed was very small.
To make matters worse, the room was dirty, with no bedding apart from a mattress, not even pillows.
After a long wait, they moved us to a room with a bigger bed (double), but even this room was dirty, disgusting dirty towels and hair all over the floor and bathroom. Even the rubbish was still left in the bin and smelly.
The guy at reception tried his utmost best and sympathized with us and also tried to contact the higher management, but their replies were not helpful at all. He came up to the room and even took photos to show his seniors. He was able to get us a duvet, pillows, clean towels and toilet rolls.
At this point, around 3:30 am, I hadn't slept for more than 24 hours. All my plans for the morning were cancelled and destroyed as a result of this mess.
The room was cleaned the second day.
I then spoke to the day team at reception, I think his name was Shabz, if I'm correct. He said he was briefed about it as I explained to him the full story. He said he will escalate this to the managers and hopefully they will provide some sort of compensation as he agreed that what we had experienced was not acceptable. I followed up with him 2 days later, he said it's been a busy few days they haven't gotten back to him yet. My stay was only for 6 nights.
As we were checking out, I spoke to the receptionist, she was a black lady, I don't recall her name, and once I started asking about the managers reply, and instead of apologising for what had happened, she immediately got heated up and told me that she did not understand why her colleague told me what he said and then told me it was Booking.com's fault and that I should speak to them instead!
- 亭楚 (6/5): -
- Bhushan (10/5): -
- Thomas (8/5): -
- RobertReb (8/5): - Staff
Shops nearby
Central station nearby Small room (way is organised)
- Santos Amorim (10/5): -
- Funda (10/5): - Konum
- Le Gall (3/5): -
- chiara (8/5): -
- Bergsma (6/5): The stay was good, with a nice kitchenette and bathroom, but the room was pretty small, and so was the bed. - It was clean and near a station Small room, small bed
- Marco (8/5): -
- Sachin (5/5): - The location on Google maps shows a neighborhood building. It was hard to connect with host as number was coming as invalid. Took me around 45 minutes to figure out the right place.
The place overall is like a hostel dorm. It is enough for a solo traveler.
If there would have been a kettle, it would have been great
- YUAN (8/5): - Location is good sunbway noise
- Marika (9/5): Tutto perfetto - Struttura pulita, stanze piccole ma con tutto il necessario. Vicinissima alla fermata della metro. Supermercato di fronte molto comodo. Un po’ fuori, ci vuole un po’ di tempo per raggiungere il centro. La metro che collega la struttura al centro è tenuta piuttosto male.
- LAILA (8/5): -
- Silva Bernardo (8/5): - Localização excelente junto estação metro, com supermercado e cafe próximos Nas primeiras noites quarto eramuito quente
Tivemos de deixar janelas abertas a noite
- Borralho (8/5): Great stay will definitely use it again. - The location was great right next to a bus station and underground, Facilities were clean. Room was a little small but I understand it was student accomodation
- KI (10/5): -
- Aroa A (10/5): - La cercania al metro era fantastica, el personal majisimo y las estancias limpias.
También habia tiendas de comida al lado lo que facilito mucho la estancia. El colchon esta bien para 2 o 3 dias pero si te quedas mas es muy incómodo.
- Jumill (10/5): Convinient and comfortable. - The location was optimal; North Acton station is just below you! Also, there’s Tesco and Sainsbury a short walk away. Gym was sufficient but clean! Cons of staying near a station is the constant rumbling of the train tracks. If youre sensitive to noise, it may be annoying.
- Grace (9/5): -
- Saveria (10/5): -
- DIANA (9/5): Nice surprise outside London :) - Staff accogliente e sempre pronto per le necessità. Camera con le cose basiche per il soggiorno . Bollitore , kit con the e altro . Kit bagno . Vicinissimo al tube ( metro) . MiniMarket vicino .
- Kathleen Mae (7/5): -
- Andres German (9/5): -
- Beatriz (9/5): - La habitación tiene lo imprescindible, perfecta para 1 o 2 personas. Una pequeña cocina con todo el menaje nuevo Lo peor el ruido del metro que pasa muy cerca y está continuamente. Teníamos incluida la limpieza, avisamos con tiempo de que queríamos que nos limpiaran la habitación, ya que estaba incluido, y no lo hicieron
- Arthur (7/5): Séjour 10 jours où nous avons était très bien accueillis, correspondant globalement à nos attentes. - Nous avons beaucoup aimé l'accueil, l'écoute et les réponses au demandes que l'on a pu avoir (vaisselles et ustensiles supplémentaires, sacs poubelle et papiers toilette).
L'appartement correspondait globalement a nos attentes. On a pu changer nos draps et nos serviettes au bout du 6ème jours de séjours.
Il y a une salle de sport très bien équipé, que nous n'avons toutefois pas utilisé faute de temps.
Il n'y avait pas de bruit de voisinage. Le lit peut être petit si l'on est 2 fort gabarit. Le pommeau de douche n'était pas amovible. Il y avait des problèmes avec la pression dans les tuyaux qui faisaient du bruit, il fallait faire couler un peu d'eau pour arrêter le bruit.
La propreté pouvait laisser désirer sur certains détails (cheveux dans le filtre de la douche, vaisselles avec des traces, plaques et filtres de la hottes graisseuse, quelques moutons de poussière).
Notre appartement donnait sur un chantier (pas gênant car nous étions peu en journée dans l'appartement) mais on entendait bien le métro alors que nous étions au 18ème étage.
- Ate (10/5): Fijn verblijf - Zeer goed accomedatie
Fijne kamer goed bed super goede douche en bad Nvt
- Javiera (7/5): Buen precio para el lugar - Lo que más me gustó fue el personal, fue muy amable con nosotros, y además cuentan con un lugar cómodo de juegos y living. Además una máquina dispensadora de snack.
La habitación no era tan pequeña y fue bastante útil tener cocina y utensilios para cocinar, además contaba con bastante compartimento. Por el precio está bueno el lugar pero lo encontré bastante lejos de los lugares, aunque se encuentra cerca del metro es mucho trayecto. La habitación se encontraba en condiciones un poco malas, muchas cosas estaban rotas.
- Julia (7/5): Goede prijs kwaliteit verhouding met top locatie - Aardige hostess
Goede faciliteiten en voorzieningen. We moesten erg lang wachten op onze kamer, bijna 2 uur.
De bedden waren erg slecht, slecht matras en slechte kussens.
Keukenfacaliteiten konden beter. Weinig voor 2 personen en keukenmes kon beter.
Er waren niet echt stoelen voor 2 personen
- Manuel (8/5): -
Photos