The Royal Cancun All Villas Resort

Location: Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A, Cancún, mx

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Tour desk
• Car hire
• Massage services
• Currency exchange
• Concierge service
• Kids' outdoor play equipment
• Entertainment staff
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• First aid kit available
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Snorkeling on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Clubhouse
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Water sports equipment
• Beach club nearby (surcharge)
• Bicycle-friendly property
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Villa Resort View

  This villa is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with garden views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Superior Master Villa Resort View

  This villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Two-Bedroom Villa Beachfront

  This villa comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with sea views, this villa also features air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

• Two-Bedroom Villa

  This villa features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with garden views, this villa also features air conditioning and a flat-screen TV with cable channels. The unit has 4 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap

Guest Reviews

• Petr (9/5): - Smaller very nice resort, very clean beach.
• Naseer (8/5): -
• Amanda (9/5): Tiempo PP ara relajarse - Muy variado y abundante Poca variedad de pan
• Francesko A (10/5): - Alles war supergut. Wir haben uns sehr wohlgefühlt. Es gab nichts negatives!
• WiseAir (8/5): Good experience - Spacious rooms and friendly staff
• Martin (7/5): Place for people without kids in extended stays that don't mind long waiting times and party vibe - The breakfast was good, on par with other similar properties in Cancun. We just has to wait like 20 minutes (and 2 reminders) to get coffee. And no jam anywhere to be seen. The beach was small but cozy and cute. The only problems are constant parties in nearby hotels and "party boats" passing by the property quite often. We really appreciated that the swimming pool was realtively warm so the children could stay for extended periods without freezing. We also appreciated that we got late checkout. We decided to check in before going to eat as we were told that the restaurant was open. When we came there we were told us that they were closing but that we could order room service (different menu). The food arrived one hour later. So we could have eaten somewhere else in the first place, but we felt we were "tricked" into eating there even if there was no food readily available (and the children were starving). Another downside was the huge party at the nearby hotel (we were on the outskirts of the resort, close to the other hotel) that lasted almost until midnight. Not helpful when you try to make 2 babies fall asleep.
• TMSchaf (10/5): -
• Michael (9/5): - Great service and very nice houses
• Theresa (9/5): Great Resort for Family Vacation - The beds were comfy. The breakfast was delicious. The room was spacious enough for our family of 5! Super close to the R1/R2 to get around. The staff was always smiling. Such a beautiful place and so much cleaner than I would have expected!
• Amr (8/5): Nice Stay - The hotel is located in nice spot in the hotel zone. The breakfast was very good. Carlos in the concierge was extremely helpful with suggestions around dining spots and activities. The easiness of using towels and snorkeling gear was very nice.Overall it was a nice experience but value for money was below expectations. Disliked · The room’s furniture is a bit old and not meeting expectations for a five stars accommodation. The beach was full of weeds, so it was not a pleasant experience to swim there. the hotel refused to prepare a takeaway box for us as we were leaving in the last day early before the breakfast opening hours.
• Juan (8/5): M/a - N/a N/a
• Manuel (9/5): -
• Shmuel (8/5): Foi muito boa,as acomodações muito boas e a equipe ,no geral são maravilhosos. - gostei de tudo,os jardins maravilhosos,acomodações confortáveis,piscinas quentinhas,o apartamento foi equipado com tudo,a cosinha é fantastica para quem gosta de cosinhar...que foi o meu caso,,os funcionários são todos atenciosos e simpaticos. De pagar muito imposto..pois alem da taxa de turismo que paga na saida ,tem mais 2 impostos que sao quase o mesmo valor da diaria..que paga logo de entrada..sabendo que são obrigatórios.
• MARTHA LUCIA (9/5): Buen Descanso - Ubicación es buena, la playa es bonita y mar con poco oleaje El personal espectacular, especialmente bell boys muy amables con nosotras, viaje con mi mamá y la apoyaron con silla de ruedas Mar con muchas algas
• Sergio (9/5): Muy buena opcione en Cancún - Me encantaron las instalaciones, que tiene acceso directo a la playa, piscina, muy buen desayuno, las villas y el hotel en general están con muy buen mantenimiento. Que hay pocas opciones vegetarianas, tanto en el hotel como en las cercanías
• Ted (10/5): -
• Rebeca (10/5): - El tiempo para el desayuno Que no indicaron sobre los impuestos de saneamiento que cobran al final de la estadía
• Natalija (10/5): -
• Claudia (10/5): -
• Caroline (10/5): -
• Maria Fernanda (9/5): -
• Ricardo (10/5): Excelente - La ubicación muy cerca al centro e igualmente queda en la zona hotelera. Variedad de piscinas, el mar muy calmado y la comida en el restaurante muy rica y de gran variedad.
• Mercedes (7/5): Lovely looking comfortable property with disappointing beach - The staff were very kind, the breakfast was great and it had lot of variety, the villas and the pool area were charming and more quiet than any other place in Cancun. If you’re looking for a beach resort this is not it. The beach was a huge disappointment. I understand the sargassum issue in the city everywhere but this part of the beach was covered by it, and it was never cleaned. Looked and smelled awful. We paid a sea view villa and it could’ve been so beautiful. Another thing: I’ve probably never experienced being charged for a tea at a buffet breakfast. It’s an unnecessarily annoying detail.
• Nanna (10/5): -
• Henry (8/5): Buenas instalaciones - La limpieza y el buen estado de las instalaciones, todo funciona muy bien Todo estuvo bien
• Glorivel (9/5): i come to cancun for dental work and to relax - Paid for breakfast but only went once
• TAPIA (10/5): -
• Marianne (10/5): Excellent hôtel - Joli petit hôtel au milieu des grands buildings resorts de de la zone hôtelière. Personnel adorable propreté impeccable
• CRPM SAS (10/5): - Desayuno y ubicación excelente
• Ovalle Rodas (9/5): Me gustó - Ubicación El olor del hotel, en unas partes olía a pegamento
• Natalija (10/5): -
• Juan José (9/5): - Todo Nada
• Sandrine (9/5): - Joli logement, parfait pour 5. Nourriture bonne et variée. Super piscine !! Un enfer pour trouver la sortie (réception) le jour du départ. Il manque des panneaux. Du coup nous sommes arrivés en retard pour prendre le taxi et il y a eu une dispute.
• Claudio (10/5): - Instalaciones en excelente estado, muy buena atención del personal a cargo del hotel y con gran ubicación Todo bien!
• Alcides (9/5): Awesome - Great staff, great facilities I would have loved to see the little water motifs, i.e. the garden river, fully functioning.
• Hayden (8/5): Nice stay - Airconditioning was very noisy
• Denitsa (10/5): Lugar perfecto, playa linda - EL apartamento y su cocina.
• kr (10/5): - Excellent service and friendly staffs. Rooms were very clean
• Maurice (7/5): -
• Michael (10/5): -
• SURVASE (10/5): -
• Katharina (7/5): -
• Beatriz (6/5): Buen hotel xo mala gestión Nos cobraron un depósito de 400E xo ns devolvieron 329,31 x cambio divisa - el hotel esta bien y bien ubicado Nos hicieron hacer un depósito de 400$ que no fue un depósito sino un cargo en la tarjeta . Les pedí que fuera en Euros me dijeron que no era posible que solo era un depósito pero al hacer la devolución como el valor de E vs $ había variado recibimos 26E menos . Se lo reclamamos y nos dijeron que eso no era un problema del hotel. Es la primera vez en toda mi vida que he visto que en un hotel te cobre 400E en concepto de despósito y que además no te devuelvan el importe total .
• Vikash (8/5): -
• Uvaldo Cruz (4/5): - The only thing that I dislike was, once you inter the first door, automatically the employees are trying to sell you stuff
• luis Alejandro Gallegos (10/5): - Wonderful
• Aileen (2/5): - The place is nice but too far from the city.
• Csaba Attila (10/5): -
• RICARDO IVAN (10/5): SITIO PARA DISFRUTAR - EL DESAYUNO NADA QUE REPROCHAR
• Alexandre (6/5): -
• Alexandre (6/5): -
• Julio (10/5): - I love everything about this place
• Chalarat (8/5): -
• István (10/5): Az igazi kikapcsolódás helyszíne - Nagyon jó ár-érték arányú szálláshely, fantasztikusan kedves személyzettel.
• Tomasz (9/5): -
• ALWYN (8/5): - Clean premises and room. Very good front desk staff. Special mention must be made about Samantha at the front desk. We arrived early, well before check in time, with kids who were awake since 3 am. As soon as she knew this, she surprised us with the first available room. An extremely thoughtful gesture. Service at La Palapa. Lunch on day one took over an hour for a simple order. We also got the sense that service on other tables was a lot more friendlier than ours. Very unusual that in-room kitchen cleaning costs extra.
• Johannes (8/5): -
• francesca (10/5): Benissimo - Tutto Poche aree fumatori
• Sylvie (9/5): - Het resort op zich, geen grote building maar gezellige, ruime appartementen rond de zwembaden. Goed onderhouden! Niets
• Rafi (10/5): - מיקום מצויין לחוף. ארוחות בוקר מגוונות. צוות המלון בעל תודעת שירות גבוהה. ניקיון
• Nadja (10/5): Tolles Hotel in Cancun - Tolle Lage, sehr sauber. Auch die Sportangebote wie Tennis oder der Fußballverleih und Stand Up Paddelverleih waren super. -
• Francesco (9/5): -
• JOSE VICENTE (8/5): GRAN HOTEL, CON SUS AÑOS BIEN LLEVADOS - Comodidad y limpieza. Tamaño de habitaciones que son un pequeño apartamento. Tiene sus años, pero está muy bien conservado. Hotel tranquilo. Si buscas entretenimiento y un TI típico (aunque lo tiene) no es tu hotel porque no es un macrocomplejo. La playa no tiene sargazo. Desayunos muy buenos. Hay un bus q te lleva al otro hotel de la cadena, el Royal Sands, y puedes disfrutar de sus servicios. Pero la playa del Royal Sands tenía mucho sargazo. Quizas, faltaría insonorizar mejor las ventanas, aunque al no ser muy grande y respetarse los horarios de piscina, no es muy molesto. Hace calor en la palapa. El aire acondicionado de la villa es un poco ruidoso.
• Vicente (9/5): Met or exceeded expectations, very pleasant time - Clean, spacious, comfortable rooms. Nice complex in general. Attentive staff. Safe. Breakfast wasn’t off the charts, but not bad either. Nice (warm) pools, towels on demand. Complex is not new, but aging well Mosquitoes are everywhere and bite like crazy. Property is on the north side, so further from Playa del Carmen and from many of the excursions. Dining options around the hotel are somewhat limited but good. Crossing avda Kukulcan is a suicide mission. Pedestrian crossings are ignored and cars drive really fast.
• ERIC (8/5): -
• Tomas (10/5): - Great seaside resort near Cancun but in the beginning of hotel zone. We had oceanview room. The apartment was spacious, quiet, beds were good, tv sets large. Kitchen has everything. Great beach for snorkeling, very warm water. Excellent clean pools. Facilities are excellent - tennis, basketball, pingpong and many others. Breakfast that we had included was great with excellent selection, fresh and tasty. Special mention to the staff, who are exceptional - the best we met in Mexico - always friendly, smiling and happy to help. I think the management are doing great job in this resort. Would sincerely recommend this resort for a family vacation. We had a car which was very handy to travel to Cancun, Tulum and Chichen Itza. It is nothing bad, just to plan - Cancun is much larger, than we expected.
• Rogier (9/5): -
• Rogier (9/5): Very comfortable stay, would definitely come again - Third time we stay here. Rooms are excellent, very clean and comfortable. Hotel has excellent facilities and all staff is very kind. Location is not as hectic as in other parts of Cancun That we could not stay longer 😄 small thing: no free bottle of water in the rooms.
• Matteo (2/5): Gentilezza e disponibilità sono aree di miglioramento importanti - Pulizia della struttura Forte rigidità sul check out Mi hanno riferito che non era possibile effettuare un late check out in quanto la struttura risultava al completo salvo poi propormi di pagare una notte ulteriore per ottenere un late check out.
• Rkl15 (10/5): - Superbe hôtel, les photos sont conformes. Un personnel très accueillant et souriant ainsi que de très bonnes installations comme les piscines donnant sur la plage et beaucoup d'activités proposées. Bel appartement avec tout le nécessaire possible dans une cuisine complète. Ménage fait tous les jours, merci infiniment à toute l'équipe
• Dulce (9/5): Estancia breve, pena no poder disfrutarlo más - El complejo es tal cual aparece en las fotos. Muy bonito y el desayuno muy bueno. Solo pasé una noche, así que no puedo valorar mucho más. Me gustó todo.
• Anwar (10/5): - We liked this resort. Lots of activities
• Karissa (4/5): - I had chosen this hotel from the filtered search on Expedia; “All-Inclusive”, input guest count & ages, but the rooms provided to select themselves, weren’t actually all-inclusive. Ironically at check in, we were told that our room had been upgraded. Once we entered the room, it was a complete mess from the previous guests & we had to wait several hours to enter our room. It was at this point they disclosed we didn’t have all-inclusive. The manager, Rosa Dorantes, said the website was “deceptive” & was incredibly rude/unprofessional to us & Expedia while we worked out the “mishap”, requiring $3k more (we were told ~$700) to upgrade to All-Inclusive. The room layout was ideal for a family with a split floor-plan but the beds were hard & uncomfortable. There were 2 restaurants on site; A small Italian restaurant that required a reservation & the general open-air restaurant, which had both buffet style & menu options. The food was mediocre & eating at the buffet restaurant in the mornings, while birds ate off serving spoons, was gross. The “sports bar” was rarely open, and you can’t get a drink after 10pm because everything closed. They offer a bus service that goes to The Royal Sands property - where there are more restaurants/food options, a waterpark, music/evening entertainment, polite employees. But with 2 hour pickup windows & heavy traffic in the area, going the short distance was a hassle. All in all, I wouldn’t recommend this property, nor would we ever stay here again.
• Julian (8/5): -
• Tiziano (9/5): - Camere spaziose e pulite Aree comuni
• Olivier (9/5): - Petit dejeuner excellent et tres complet Belle plage
• Helene (8/5): Nuit étape agréable - Très belle vue Appartement très propre et confortable (notamment les lits!) Accueil très sympathique du personnel Concernant le petit déjeuner , très onéreux quand on ne veut pas spécialement faire une orgie dès le matin 😬….
• Rogier (9/5): I definitely recommend this place and would come back again - The room was very nicely decorated and very clean. Also the reception (Daniela) and staff were very kind. The hotel facilities are great and well maintained. nothing, all great.
• Mario (10/5): We will be back -
• Driss (10/5): - I had an excellent stay at this hotel. The staff were welcoming and attentive, the room was spotless and comfortable, and the location was perfect for exploring the area. The food was delicious and the overall atmosphere was relaxing.only the beach had some sargassum on it. I would definitely stay here again and recommend it to anyone visiting.
• Pamela Ardales (6/5): - Ability to access the other property with better amenities. Roomed to a different room than what was stated in the reservation. It was supposedly resort view, but we ended up in a lagoon view with really no view to enjoy at all. Far from hotel's amenities. Also, the minute you unload your luggage you get approached by whom i thought was a bellboy, beware they are partnered with a person who will start introducing you to attend a presentation that looks like a timeshare..they will hold your luggage on hold until the person who escorted you to the room is finished convincing you to sign a paper. We were insisting to have our luggage in because were are tired from a whole day travel and just wanted to change and have dinner. It took almost an hour before they let the luggage in.
• Mélanie (10/5): -
• Samira (2/5): - Fake i
• Nilton (10/5): -
• Meiby (10/5): - Wonderful spot you can walk to take the ferry to Isla Mujeres and Captain Hook dinner show. Very clean hotel nice beaches.
• Riham (6/5): -
• Giglia (8/5): Bueno, bien ubicado , tranquilo - Las villas grandes super comodas y bien equipadas El buffet muy pobre Muy poca animacion Muy lento el servicio
• Lizbeth (10/5): - Beautiful property. Their beach area is so nice and they have different activities you can do while there. Location is a good area. Rooms are clean. We loved it.
• Carmela (8/5): - Comfortable and well equiped room Clean When checking, out they charged me $4.5 per night for "derecho de saneamiento". The amount is not significant, but I understood all taxes were previously paid when booking with Booking. This is the first time I was charged an additional amount at checkout.
• Renzo A (8/5): - Beautiful property, excellent service.
• Scott (10/5): - Only place Id ever book in Cancun. Absolutely beautiful & perfect location. Security was great & we felt so safe. Definitely book this resort.
• JORGE (2/5): - Very rude employees
• Walter andrey (9/5): -
• Amancio (10/5): Very peaceful stay with a lot to do - It was on the northern end of the hotel zone which didn’t get any Sargassum and had a beautiful view as well. Older resort but surprised how well maintained and clean everything was. Will recommend to friends and family.
• Luis (8/5): - No overnight entertainment
• Daniel (10/5): - It was a great stay!
• Polina (8/5): Decent enough. - I needed a place for one night that had at least three beds and two bedrooms for one night in our way back from Isla Mujeres and this fit the bill. The apartment was very clean and spacious, and had everything we needed. The resort itself is pretty basic, but I think a decent value for the price. The beach wasn’t particularly great. The pools were fine. We only ate at the buffet restaurant (the other one needed a reservation apparently) and it was pretty decent. Not amazing, but solid. The thing that annoyed me about this resort is that it’s a massive building with not enough staircases/elevators. It’s seriously impossible to find the staircase and there are no signs telling you where to go. So frustrating. If not for the fact that we spent 15 mins looking for the staircase every time, I honestly would’ve enjoyed this place a lot more. Putting up signs telling people where to go would be such a simple fix! Horribly designed building with no signage to let you know where to go. Didn’t see much for little kids to do other than one little slide and one swing.
• Olukayode (10/5): -
• Cristhian (10/5): Excelente alojamiento - Todo
• Olukayode (10/5): -

Photos