Box Hill Central Sky One Apartment

Location: 545 Station Street, Box Hill, au

Star Rating: 5.7 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Non-smoking throughout
• Cashless payment available
• Invoice provided
• Face masks for guests available
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment with Balcony

  The unit has 2 beds.

  Max Occupancy: 3 (1 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• One-Bedroom Apartment

  This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, an oven and an electric kettle. Boasting a terrace, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• One-Bedroom Apartment

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• Apartment with Balcony

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• Apartment with Balcony

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

• Apartment

  The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Private bathroom

Guest Reviews

• Maduranga (4/5): - I was waiting 1.5 hours to get my
• Alex (1/5): -
• Joshua (10/5): -
• Benjamin (2/5): -
• rebecca (5/5): The apartment was clean and centrally located - The property was clean and ready on time The couch was really dirty and the furniture was old and damaged. There was a hole in the wall and a blind missing. Not enough information about car parking options.
• Juane (4/5): -
• Hadiqie (8/5): Good and relaxing - The apartment was clean and central and we really happy with it having two separate bathrooms. The tv didn't work at all and the quilts didn't have quilt covers and they were dirty with lots of stains. There wasn't any tissue provided either.
• Alex (6/5): Value for money and no parking was the biggest bummer.With parking definitely5 stars!! - Nice and clean No parking. Come on.
• Marcel Wai (9/5): - Closed to transportation and good food. Quiet and safe neighborhood No clothes dryer
• Liz (10/5): An easy to access perfect stay in the perfect location with a perfect view! - Everything about our stay was perfect! From location to comfort and cleanliness. Communication with our host to get access details was also prompt. Access was super easy too, retrieving the key from a lockbox in the shop downstairs. It exceeded my expectations and the view was just such a lovely and unexpected surprise Everything about our stay was wonderful.
• Marcel Wai (9/5): - Quiet n proximity to public transport and choices of good food No clothes dryer
• LIBO (1/5): -
• yan (5/5): -
• Tracy (3/5): Not very good experience - Location is good The Soap was expired in 2016, the sugar and coffee looks awful, not enough towel, no tissue, plus lots of penalties and rules, such as the host requested bank details and video call before check in, no receptionist, no parking.
• Josephine (7/5): -
• Tan (7/5): -
• Tony (4/5): Comfortable place but not an easy process to get the key code. - The information required to be provided was over the top; I was very anxious about providing photos of my drivers licence and credit card - this was needed for us to get the lockbox key code. Also, didn't get the code until mid-afternoon, was still not sure if the whole thing was a scam until we arrived at the property. I had my rather frail 88-year old father with me, we'd travelled so that he could see his gravely ill brother (my uncle), so the situation was stressful anyway without concerns about the accommodation. No teaspoons, no kitchen sink plug (these were provided the next day once we sent a message) and we could not get any TV channels the whole time we were there. There is an oven, but no baking trays are supplied. Also, the door to the balcony rattled extremely loudly in windy conditions! I would not book this accommodation again.
• jianfeng (9/5): -
• mogao (1/5): - Scammer! Scammer! Scammer! This is a fake hotel, only photos to show. The contact number is disconnected, and they disappeared after you finished the payment. Please don’t be fooled. Don’t book. This was a terrible booking! Please look at my screenshots. I booked this hotel in Melbourne from the 16th to18th. After fully payment, the hotel vanished. When I tried to contact them after landing, they responded mechanically like a ghost. Normally, hotels prepare keys in advance for late-arriving guests and notify them accordingly. However, when I arrived in Melbourne and tried to contact them, their phone was disconnected. When I took a taxi to the hotel address, I discovered it was actually a residential building with no front desk or any signage. The phone number listed on Booking.com was completely disconnected, as if it was fake. I’ve never encountered such a situation. I could only leave messages via the app, and all I got were automated, mechanical replies. Please refer to my screenshots. As a hotel, they showed no concern for their customers and provided no keys or necessary check-in instructions for late arrivals. I was left out in the cold overnight. The next day, when I applied for a refund, I could only communicate through slow, unresponsive app messages. No any real people can talk or came forward to resolve the issue. You can see from their responses how arrogant and unreasonable their attitude was. As a business, they lacked even basic courtesy. I have reason to believe that they simply posted fake property information, scammed customers for payments, and used robotic, fake replies. Until now, the hotel has neither refunded me nor offered a basic apology. I have already filed a complaint with Booking.com, and the matter is still pending. I lost money, my plans were disrupted, and I was deceived. I’m sharing my painful experience here, hoping that others won’t fall for the same scam! This is a scammer hotel. Don’t book.
• Shayami (10/5): -
• Grant (8/5): - Great location and plenty of shops
• Felicia (7/5): Good stay. - clean and comfortable beds didn’t provide a lot of laundry detergents so we had to buy more. didn’t provide parking so we had to find our own parking spaces.
• Grant (9/5): -
• Stevie (1/5): Do yourself a favour & keep looking for another property - Nothing Warning: Do not book this property! They are dodgy and have taken a $300 cleaning/ damage deposit & not returned it. They ask for all your personal details including drivers licence, and photo of credit card front & back, take your money, then not return it. They have ghosted all calls and messages. As well as not responded when Booking.com requested action as they had not met the term of the policy.
• Joanne (5/5): Disappointed - Very little Broken blind, toilet roll holder, tv, limited cities and plates. Cooking implements old, dirty and insufficient. Sofa was absolutely disgusting. Replace many items. Only two dishwasher tablets for a paid stay of 9 days. The kitchen done was gross. Went out and bought new ones. The wind and whistling throughout the building very disruptive
• Tom (10/5): Exceptional -
• Tom (10/5): Exceptional -
• Sharon (1/5): Bad - I wasn’t told about bond payments prior to booking until check in time. Reception don’t answer calls when asked about bond repayment they say it can take up to 7 to 14 business days pending cleaning for refund and calling them they don’t answer yet they were somehow rushing me to check out saying the earlier I check out the earlier the cleaner comes. How does it take 14 business days to clean up?
• Bill (1/5): Bad -
• Tony (10/5): Exceptional - The room and the bathroom was clean
• Tammie (4/5): Disappointing - The view from the room was great We ran out of water every night the same time. the communications was terrible, you can't even talk to a human being its all text. We won't be back.
• Jesse (7/5): Good -
• Rob (10/5): Exceptional - Comfortable and conveniently close to where we needed to be for a few days. Thank you.
• Somnath (7/5): Good - The stay was OK. Although I stayed for 3 weeks and no cleaning was done. The location was good. The worst experience I had was with the owner, who was so particular about taking the security deposit of AUD 300 and would not let me in unless I pay the amount. However while refunding they took 20 days after multiple follow ups the refund was made. Very unprofessional.
• Mareeza (8/5): Very good -
• Evonne (4/5): Disappointing -
• Coote (1/5): Bad - Location Black mould throughout the bathrooms, Broken door handles
• Vino (6/5): Pleasant -
• Sharifa (1/5): Bad - It was really very bad experience, when I reached there first night the bed was broken, I informed the host she didn’t care n after that I went to another hotel because the bed was broken and the other day when I came back I realised the door of the balcony was broken and I have a Autistic kid and I informed the host she didn’t do anything and my son went in the balcony while I was in the bathroom and he injured himself until I came out after that I moved straight away from the apartment, my son nearly harm himself because I was staying on the 24 level and it was very dangerous with the broken door locked now I’m going to sue the host Balcony door broken not safe, broken bed, no tv remote very dirty and host will never reply
• Wayne (1/5): Bad -
• Ping (8/5): Very good -
• Chun (3/5): Won’t book this again , an agent texted me and asked me to stay or give key for some non sense inspection , it is totall - Too busy and too many people came in and out of the property , few lifts not working during our stay. See above
• Christine (1/5): Feeling bad .It took an hour to get the key. - It’s been a month since I checked out, but my deposit of $300 has not been returned to me. I’ve sent emails and messages, but they don’t answer my calls. Please help me sort this out.
• Carrissa (2/5): Won't stay again - We didn't get code to unlock lock box until 6pm when we arrived at 3pm. Shower screen broken and completely missing, fold out sofa has 2 broken legs and just falls to the ground. Bed in main bedroom extremely uncomfortable. Chairs around dining table very cheap and feels like they are going to crumble when sit on them. No parking. You only get 1 key and it makes it very difficult when 4 people staying.
• Sarah (7/5): Good - The apartment was modern and clean and had suitable amenities for our needs. Woolworths Coles and foodcourt in very close walking distance. Payment of bond and parking was difficult as i was asked to email a photo of both sides of my credit card, which for security purposes I was not comfortable with. The ensuite shower was not usable as the showerhead was broken. I notified the contact number provided of this and sent a photo as requested however there was no further action to resolve the issue.
• Imran (5/5): Passable -
• Charmaine (9/5): Superb -
• Kin (1/5): Bad - On the first day of our check-in on 26 Dec 2023, property (a) admitted that it made a mistake in giving us a one-bedroom property instead of the two-bedroom property that we paid for, and (b) promised a refund of A$800 but after 17 days my refund is not forthcoming. Also, there has been no cleaning at al during our 10 night stay, and we demand our clean fee be paid back to us. Intercom didn't work for the first few days.
• Travis (10/5): Perfect apartment for a couple 😀 - Absolutely beautiful perfect air B&B everyone is really helpful and friendly, really lovely land owner 😊 Everything is perfect 😊
• Victor (10/5): Exceptional - Everything is good None
• Manasa (7/5): it was a great place with amazing rooms, however check in process could be a little smoother - the location was great and the host had very timely communication and was super helpful! I’ve also forgotten my rings at the property and the host was very helpful in letting me know that they were found and i can go back to pick it up soon we couldn’t get our lock opened with the initial passcode and we had to wait outside in the cold for a bit to try and get another room sorted even though the room was reserved days in advance. therefore it could be great to have an easier check in :) However, it should be noted that my host was very responsive and got me another room within a few minutes!
• Carmen (1/5): Bad - This is a scam. The property owner requested $300 per room to be transferred to an NBN number as a deposit. It's been nearly a month and the deposit has not been returned and the owner has not answered the phone. DO NOT BOOK with these people.
• Carmen (1/5): Bad - This is a scam. The property owner requested $300 per room to be transferred to an NBN number as a deposit. It's been nearly a month and the deposit has not been returned and the owner has not answered the phone. DO NOT BOOK with these people.
• Iloveangels (8/5): was good - the room was very modern, quiet and had a very respectful environment, enjoyed the view and located in a location that was very easy to discover more areas. the location is very small to get into and is very hard to find, this is also the same as seeing the keys. hidden away in a location that makes it very hard for new comers to look for.
• Jane (8/5): Very good - The view was amazing Nothing I can think of
• Adam (7/5): Good - Great location and great facilities. Apartment is really nice and has amazing views from the coast, to the city and beyond. Apartment was clean, but not 'hotel style' clean.
• James (8/5): Great Price, Quality Room,Awesome Pool & Spa Facilities, Very helpful staff 😄🤓 - Clean and tidy , better rate than booking through Sky One as well No parking at the hotel included,that would have been helpful, but everything else was great!
• Vennila (9/5): Superb -
• Melissa (5/5): Passable - Lock box location and process, pressure to provide credit card and licence
• Rachael (8/5): Great view & very comfortable beds. - Beds were very comfortable & the view was amazing.
• Brad (9/5): Superb -
• Anonymous (1/5): I would never book through Box Hill Central Sky One again. - Good location. It was very difficult to contact property management. Calls weren’t answered or returned. Accommodation was paid in full beforehand but property was still asking for payment hours before check in. Bathroom drain was blocked and was unable to shower. Property management did nothing about it and we had to sort out the blockage ourselves. When checking out, incorrect code was given for the lock to return the key.
• Andrea (1/5): Upsetting - The whole experience was awful. Communication was terrible and the information to collect the keys from a secret lock box was frightening. I was travelling with my young son and we had to go down a scary seedy ally in the dark not really knowing what we were going to encounter was awful. both of us were in tears. We booked this last minute and we then had to pay a bond but they would not accept cash or over the phone. I had to send them a photo of my card, which I was really unhappy about but they would not let me in, if not. It was terrible. I asked for a later check out and check out information and no-one contacted me. The actual apartment was nice but that was it. Never again and not happy at all with what I was charged and feel a partial refund would be in order regarding this stay. I told the lady on the phone how upset and stressed I was and there was no sympathy and it ruined my two days stay. The whole experience
• Zhu (6/5): it is a good locatioin. the host is responsive to all the issues - the key is nearby and convenient i sent all info required before the arrival and it appears that there is a disconnect between Booking.com and this company. i have to resend everything on arrival to give credit card details etc. it took about 20 minutes
• Brad (8/5): Very good -
• James (10/5): Exceptional -
• Reece (10/5): best home away from home. - once the key was sorted, we got to stay in the most beautiful apartment and in a great location with all the comforts of home, would definitely recommend staying there, will definitely stay again. was super clean and they even had all the little things you would need ( shampoo+ body wash) just needed a pair of scissors
• Andy (4/5): brief - clean there was no access to any of the facilities, pool, gym etc. no access to the visitors car park. the tv’s wifi function did not work the units smoke alarm was inoperable. the agent didn’t seem to value in have the matter addressed.
• Claudia (4/5): disappointing communication and facilities. - the place was very clean and comfortable to stay in the staff were robots, you could not talk to them unless it was through messaging which was very disappointing. this is like an air bnb so do not book if you are looking to stay the night on the day of. it took two hours to check in so we only got to our place at 10pm and could only sleep, not relax, in the room. the tv did not work so we couldn’t watch Netflix - the internet they provided was wrong. we were looking to watch tv and relax but definitely don’t book for that reason. super expensive, we tried to go to the pool because we read that they had one and the key did not work for the pool so beware. the deposit took ages to come back, be very careful before making the choice to book here.
• Andrea (10/5): Exceptional -
• Zahra (1/5): I don’t recommend this hotel at all. - absolutely disappointing. the stuffs were not helpful at all. we struggled a lot to find the key as we booked through another owner which we were not aware of… I paid extra $200 for the room service and no one showed up for it as apparently we haven’t requested it… I asked for some fresh towels and no one even bothered to provide us some cause we had to stay for a longer period of time and apparently 4 nights was not enough
• Khatira (2/5): Very poor -
• Sanjana (1/5): Bad - I have stayed 3night in Sky on apartment, its been more than 2weeks I havent received my bond deposit back as they had said they will return back in 72hrs. Everytime I emailed them the only email I receive is " we have forwarded to financial department and they will send it " however I havent received my money back. The apartment was at good place however the work we have to do during check out was not good. We paid money for daily basis and stay however there was no sugar , no rubbish bin... and so on. Even they said we have to do huge thing like throwing bin, cleaning and so on . We just went to sleep however we had our dinner lunch breakfast everything outside the apartment. At the end , we have send the picture of each rooms as well. I am happy to post before ans after of the stay. It is really sad that how people try to take benefits for just making and Air Bnb and not providing enough facilities as much we pay for.
• Ahmad (5/5): Great location in Boxhill, poor communication/customer service - Location in Box Hill, lots of great Asian restaurants nearby. Atrocious communication and customer service. Buyer beware, this is a private property i.e. Airbnb. Your keys is collected from an alleyway, and be ready for a delayed check-in past 3pm. As their “key collection location” sms/message will be sent to you late. There is an extra ID check and $300 security bond paid on top of the Booking.com fees. Their terms is that the bond will be returned within 72hours, but be expected to wait longer, mine was returned a week later after much back and forth messaging for updates for the refund.
• Keith (1/5): Bad -
• Anonymous (8/5): Very good -
• Anonymous (1/5): was a good stay however never received my $300 bond back and all attempts to get in contact were ignored -

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