The Platinum KLCC By Infinity Pool
Location: 1020, Jln Sultan Ismail, Kuala Lumpur, my
Star Rating: 8.1 Stars
Property Type: Apartments
About this Property
The Platinum KLCC By Infinity Pool offers a luxurious stay just steps away from Kuala Lumpur's city center. Enjoy free WiFi, a fully equipped kitchen, and mesmerizing views of the Petronas Twin Towers.
Rooftop Pool and Spectacular City Views
Unwind by the rooftop pool overlooking the vibrant cityscape of Kuala Lumpur.
Modern Comforts and Amenities
Relax in air-conditioned units with a flat-screen TV, private bathroom, and kitchen facilities, including a dishwasher and microwave.
Family-Friendly Facilities
Families can make a splash in the kids pool or explore nearby attractions such as Suria KLCC and Pavilion Kuala Lumpur.
To indulge in a truly lavish experience at The Platinum KLCC By Infinity Pool, book your stay now.
Important Information
This property will not accommodate hen, stag or similar parties.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Non-smoking throughout
- Concierge service
- Infinity pool
- Pet bowls
- Fire extinguishers
- First aid kit available
- Key access
- CCTV outside property
- 24-hour security
- Key card access
- Shopping on site
- Television in common areas
- Nightclub
- Free wired internet
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Exercise/lap pool
- Covered parking
- Secured parking
- Garage
- Swimming nearby
- Rooftop garden
Rooms Available
-
Two-Room Apartment
Guests will have a special experience as this apartment offers a pool with a view, a hot tub and a fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the kitchen, which features a refrigerator, a dishwasher, kitchenware and a microwave. The spacious apartment features a flat-screen TV, a washing machine, soundproof walls, Smartphone as well as city views. The unit has 3 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
One-Bedroom Apartment
This apartment features a pool with a view and a fireplace. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Private pool
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Two-Bedroom Apartment
This apartment's standout features are the pool with a view and fireplace. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Apartment
This apartment features a pool with a view, hot tub and fireplace. Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The spacious apartment features a washing machine, soundproof walls, Smartphone, a flat-screen TV, as well as city views. The unit has 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
-
Superior Apartment
This apartment's special features are the pool with a view and the fireplace. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a private entrance, soundproof walls as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Fireplace
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Rooftop pool
- Infinity pool
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Feather pillow
- Accessible by lift
- Smartphone
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- MOHD AZLIN (5/5): - Dalaman bersih Aircond ada 4 hanya 2 saja yang berfungsi,
- SATOSHI (10/5): -
- Mohamed Amzza (10/5): - Excellent Everything
- Mustafa (1/5): - geen respect geen respect
- Ashraff (10/5): - The locationis, sanctuary of luxury that surpassed all expectations. The high-rise buildings create a stunning silhouette against the city skyline, setting the stage for an unforgettable stay. My room, spacious and elegantly furnished, offered a perfect blend of comfort and style. The city view from the window was mesmerizing, and the Twin Towers on the horizon added a touch of grandeur. The infinity pool, with its serene waters and panoramic surroundings, became my oasis of relaxation. Evenings at the rooftop bar were a highlight, with a sophisticated ambiance and breathtaking city views. The Face is not just a hotel; it's a curated experience of indulgence and refinement. Every detail, from the room design to the rooftop allure, reflects a commitment to excellence. A stay here is an immersion into the pinnacle of luxury living." Nothing.
- Driss (1/5): Trash home compared to what is expected, infested with ants - Trash home compared to what is paid and expected, infested with ants
- kodai (10/5): - The location, property very clean spacious modern. Fantastic facalities great pool 51 floor great view klcc menara tower amazing place platinum we defenetly come back.
- Caroline (5/5): Moyen - Emplacement proche de centre ville Propreté, portes des toilettes qui se ferme pas. Y’a des fourmi à la maison et partout sur la table.
- Víctor (8/5): -
- silvia (8/5): Ottimo soggiorno. - La posizione e la piscina Non c'è la possibilità di lasciare le valigie. Ho dovuto litigare per lasciarle nell' appartamento .Si paga solo in contanti.
- KAIWEI (6/5): -
- Caroline (5/5): -
- Guest (9/5): -
- Zahir (5/5): - L’emplacement Le ménage et le changement des serviettes n’a été fait qu’une seule fois pour un séjour d’une semaine
- Shoesma (7/5): Fijn verblijf gehad. Appartement ligt centraal van verschillende bezienswaardigheden. Farid is een bescheiden host. Goed - Locatie en infinity pool op het dak. En rooftop skybar. Kleine mieren in het appartement terwijl het schoon was. Voor ons niet echt een punt maar de tv’s hebben geen kabel enkel YouTube. In een van de kamers was douchekop stuk.
- cristina (10/5): Cumple expectativas; recomendable - Estancia maravillosa ; espacioso ; bonito ; cuidado, con maravillosas vistas y céntrico Falta menaje ; no nos importó porque no cocinamos pero si la idea es hacerlo no es aconsejable . Todo gue muy bien solo mejorable la atención de la persona que nos abrió (nos hizo esperar mucho solo para dejar las maletas ) nos permitió hacerlo pero en el apartamento sin limpiar (la imagen es muy mala ; aunque le agradecemos que nos dejara )
- Shanavaze (8/5): -
- Shobin (10/5): Exceptional -
- Yollie (1/5): Bad - The swimming pool was fine..The service terrible .The guy was ever shouting from check inn.Bathroom was damaged door.Rooms not clean .kitchen plugs hard not working properly. We had 1 bathroom for a 2 bedroom apartment 2 bedroom had 1 bathroom which wasn't working properly as well .Shower glass door is faulty .The guy was sooo rude .Ever shouting. What we booked it's not what we got .The guy asked us to cancel booking with booking .com and book direct with him.l refused
- Habib (9/5): Superb -
- Aiman (3/5): Poor - Very difficult host
- Kogila (7/5): Stunning view - Stunning view
- Sivasakthi (3/5): Horrible customer service and professionalism. Subpar room. - Location 1. Poor communication between contact person and myself. First wanted cash payment on arrival, for which i had to find a money changer and convert at the last minute since they told me only about 5h before i boarded bus to KL. Then texted and said that an online transfer is needed to hold the room since my check in was at 5am. I booked the apartment for 3 nights although I was only to arrive in the wee hours of the morning. They took forever with a lot of pushing from my end for a refund of my online transfer as it was not successful the first attempt. They then relented and asked for cash on arrival again. The whole ordeal was very unpleasant. 2. Rooms were not clean, there were at least 3 to 4 cockroaches found 3. Master bedroom toilet door not able to lock, and shower was leaking and spraying water everywhere
- Anonymous (7/5): Good -
- Kamran (2/5): Very poor -
- Shaimaa (3/5): Poor -
- Ahmed (10/5): Exceptional -
- Hassan (8/5): It was a nice pleasant stay and Farid was a good host. However the Internet was very bad - The location was good and the Host, Farid was a good host. He helped us to change our room when we did not like our first room but than he was helpful in getting what we want Wifi was really bad. It was not even in our apartment
- Hoong (4/5): Disappointing -
- Hakim (7/5): Good - Good location There were cockroaches is washroom and bedroom
- Ahmad (10/5): Exceptional -
- Muhammad (10/5): Exceptional -
- Prem (8/5): Very good -
- Anil (8/5): Very good -
- Osama (10/5): Exceptional -
- Mark (8/5): High up at the KLCC with Infinity Pools - Lots of room in the appartment, with 2 bathrooms a family of 4 could easily fit in. Big TV. Kitchen with amenities. Airconned free fitness and readingroom at the rooftop (52th floor) The owner was forthcomming and even stored our luggage for several hours after checkout, so we were able to get some massage and diner, before our later departing flight.. There are serverl different people renting off the same type of appartments at the KLCC. We rented with "by Infinity Pools". Not with "The Face Appartments" witch have an own reception on the groundfloor. Wern't able to fill the bath completely due to limited warm water in boiler, but should be enough to bathe some smaller kids. The rooftop infinitypool was filled to the brim with people, so we didn't use that. The 4k tv controllerstick was stuck on a bootloop.. Luckyly we brought our own chromecast. Still alot of space and luxory for the price.
- Rose (10/5): I had great stay at platinum suites we enjoy every moment will definitely come again. - The location and clean, I had great stay at platinum the host very kind helpful. check-in process very easy at lobby the room spacious luxury include rooftop pool bar gym restaurant was great view we enjoy our stay will come again. Nothing to say.
- Jens (10/5): Exceptional - All good stay here very luxury. Nothing
- Asyrini (10/5): Exceptional -
- Suriayati (5/5): AVERAGE - Spacious room The slow response when I encounter problem with the toilet door with no lock but the maintenance staff did fix and 1st day the aircon in my living room making noise in the middle of night and 2nd day making so loud noise and eaking but technician fix n service all the aircon. Thanks to Mr Tirta in a way..
- Muhammad (10/5): Exceptional - Perfect place to stay in kl, we loved so much apartment cozy and clean, we definitely come again.
- Shan (10/5): Exceptional - The location and clean, we had great stay at platinum infinity pool the lobby huge and very easy to check in. The property luxury well maintenance include swimming pool rooftop bar it was great view we enjoyed every moment we definitely come again.
- Kateryna (10/5): Exceptional -
- Jose (10/5): Exceptional - I had great stay at platinum infinity pool, The room was spotless, equipped with all the necessary amenities, and had a very cozy and comfortable the room was big clean, luxurious feel. I particularly loved the rooftop infinity pool-it's definitely the highlight of the property. Swimming with such a stunning panoramic view of Kuala Lumpur is an unforgettable experience. We definitely come again. Nothing.
- Ling (10/5): Exceptional - The Face Platinum Suite in Kuala Lumpur. The highlight was definitely the infinity swimming pool on the rooftop, offering stunning views of the Twin Towers, Kuala Lumpur Tower, and the vibrant city below. The suite itself was spotless and well-maintained, providing a cozy and luxurious retreat after a day of exploring the city. The staff were courteous and went above and beyond to ensure a pleasant stay. I was truly impressed and would love to return for another memorable visit. Highly recommended for anyone seeking a blend of luxury, comfort, and panoramic views in Kuala Lumpur
- Ahamed (10/5): Lovely! - It was good and comfortable, very big and clean! The lifts can sometimes be crowded and have to wait for a long time but manageable!!
- Patterson (10/5): Exceptional -
- Munawar (9/5): Superb - Perfect place to stay with family, great location and clean spacious include swimming pool bar gym restaurant 51 floors sky deck.
- Dimas (10/5): Exceptional - Nice apartment comfortable and clean, pool was great view twin tower rooftop bar was a nice view we had really enjoyed our stay.
- Naveen (10/5): Exceptional - The place was perfect, great location and very convenient to twin tower, value for money we’re with family loved the apartment, we really enjoy the pool level 51 floors petronas tower include menara tower from rooftop was amazing, we definitely come again. Nothing.
- S (10/5): Exceptional - Excellent location apartment specious and clean, the location city center the building lobby huge easy to get key.
- Amélie (10/5): Exceptional -
- Cikpuan (10/5): Exceptional - The Face Suite Hotel is a true gem among 5-star establishments. The high-rise buildings create an impressive silhouette against the city skyline, setting the stage for an extraordinary stay. My room, spacious and beautifully adorned, provided a perfect blend of comfort and elegance. The city view from the window was a captivating sight, and the Twin Towers on the horizon added a touch of majesty. The infinity pool, with its tranquil waters and panoramic surroundings, offered a serene escape. Evenings at the rooftop bar were a highlight, where I indulged in delightful drinks amidst the city lights. The Face is not just a hotel; it's a curated experience of luxury and style. Every aspect, from the room design to the rooftop ambiance, reflects a commitment to excellence. A stay here is an immersion into the finest in hospitality and aesthetics."
- Morgan (10/5): Exceptional -
- Belinda (10/5): I had memorable stay Kuala Lumpur main city at this property I had lovely stay enjoy every my moment. - I had an exceptional stay at The FACE Suites. The rooftop infinity pool and bar provided breathtaking views. The spacious apartment and clean very comfy, with a kitchen and living room was ideal. Fast lifts, free parking, library, and gym were great additions. Next round will stay longer and we Highly recommend! Nothing.
- Samar (4/5): terrible & bad welcoming front office is zero attitude - nothing wowed me actuly, am talking about me experience it was one of the worst started when i arrived & Alya made me go to exchange money company to change dollars and she know it is closed on saturday it was 2:30 pm and too hot & she didn't even offerd a glass of water. then giving me an apartment the key doesn't work & leaving me there for 20 min waitting then asked me to get down with all my lugged to give me another one and it was 4 pm. the apartment wasn't the view i paied for, and was so old and not that clean .. some of the electric blog didn't work & when i told her she said are the other working or not😊 & one of then was near the kitchen means there is water near electricity, the wood floor was broken and i told her so but she didn't make any comment .. there was a bad smile from bathroom from rutted wall, even the water kittle was the old one with iron heater inside the water you boil wish is more than dangerous.. the elevator takes a lot of time to come & to take cuz of crowedness every thing
- Wassila (10/5): Exceptional - I loved my stay at The FACE Suites! The rooftop infinity pool and bar were perfect for relaxing with stunning views. The service apartment was spacious, with a full kitchen and living room. The fast lifts, free parking, library, and gym were added bonuses. Highly recommend for anyone visiting Kuala Lumpur! 3. The FACE Suites is a fantastic place to stay in
- Lukas (1/5): Terrible Experience. - Nothing We booked this place. Got the message the same day of arrival that we can't come because they had electrical problem but they didn't cancel booking. Then they put donw our booking as no show and we've got still charged. Very bad and poor communication with owner. We thought it's a scam.
- Anna (1/5): No idea how to provide hospitality. Unclean rundown apartment with no sofa bed. Don’t do it! - Klcc location and good views through dirty windows This apartment is worn out and dirty, washing machine broken, no sofa bed. They wouldn’t honour a booking without the ref number (dead phone) and claimed not to have it. Rebooked at three times the price to find not enough beds, chairs or kitchen ware for5 ppl. Chaotic Check-in in the foyer, felt like we were doing something illegal. Urged to report any damage or we’d be charged, but the apartment had so much damage, doors not closing, broken tiles, it was impossible to catalogue.Host has stolen the name of the hotel next door. Was in communication with three diff what’s app numbers, very confusing who was in charge, poor responses and no follow up. Crazy rules- eg 200rm fine if you knock on the wrong door- just reinforced the feeling something was wrong. Not recommended for anyone.
- Adama (10/5): Exceptional - Everything is perfect.
- Polykarpos (5/5): Staff need good manners and professionalism training urgently. - The apartment was superb, very comfortable, clean and probably with the best internet I ever came across in a hotel or similar establishment. Location was also very good. Great views of the city. The staff was rude, unhelpful and unresponsive. I arrived and I was trying to contact them on WhatsApp. No answer to my calls and my written messages were replied to anywhere between 30 minute to 2 hours later. As they share the building with a hotell under the same brand, none of the hotel staff was willing to help. "If you cannot find them, try complaining to Booking.com" they said. In the apartment, there was a washing machine and dryer, but no detergent. After asking on WhatsApp, the reply was "noted". I went out to buy some and after 2 hours someone came with detergent. Amenities were horrible. The shower soap was in a Dove packaging, but it surely was not and no shampoo.
- Devanantani (10/5): Exceptional - All good. Nothing.
- الشمري (10/5): Exceptional -
- Ahmad (10/5): I had memorable stay - I loved my stay at The FACE Suites! The rooftop infinity pool and bar were perfect for relaxing with stunning views. The service apartment was spacious, with a full kitchen and living room. The fast lifts, free parking, library, and gym were added bonuses. Highly recommend for anyone visiting Kuala Lumpur! Nothing.
- Josephine (9/5): Superb -
- Asfarini (10/5): Highly recommend - The FACE Suites is a fantastic place to stay in Kuala Lumpur! The high-rise offers a breathtaking rooftop infinity pool and bar. My room was incredibly spacious with a kitchen and living room. Great service, there staff very kind first response WhatsApp. We definitely come again. Nothing.
- Sophia (10/5): Is was great stay at platinum suites infinity pool - Great location, the apartment very clean and comfortable. Nothing.
- Lee (10/5): It was great stay at platinum sites we highly recommend and we will definitely come again. - I had a wonderful stay at The FACE Suites. The rooftop infinity pool and bar provided stunning views. The spacious service apartment with a kitchen and living room was perfect. Fast lifts, free parking, library, and gym were added bonuses. Highly recommend for a stay in Kuala Lumpur! Nothing.
- Mo (10/5): Exceptional - I loved my stay at The FACE Suites. The rooftop infinity pool and bar were breathtaking. The spacious maintenance well apartment with a kitchen and living room was great. Fast lifts, free parking, library, and gym were added bonuses. Highly recommend for a stay in kuala best place the face suites! We definitely come again will stay longer.
- Mauna (10/5): It was a great experience - I recently had the pleasure of staying at the Platinum sutes klcc in Kuala Lumpur, and it was an unforgettable experience! The hotel is a stunning high-rise with an unparalleled city view, including the iconic Twin Towers of Kuala Lumpur. The swimming pool is big and the view is stunning. All over we had an amazing experience , would love you stay here again.. All Good 😍
- Ozi (10/5): I will recommend it to my friends and family - One of the highlights of my stay was the breathtaking infinity swimming pool. Floating above the city, it offers a serene escape with panoramic views that are simply mesmerizing, especially at sunset. Everything was so good
Photos
