Hotel Granvia Osaka-JR Hotel Group

Location: Kita-ku Umeda 3-1-1, Osaka, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Massage services
• Currency exchange
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Standard Double Room - Non-Smoking - Renovated

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Floor - Deluxe Twin Room - Non-Smoking

  This room is located on the highest floor and includes access to Granvia Lounge. At the Granvia Lounge, we welcome you to a relaxing environment featuring services such as check out support and a library corner. (Opening hours: 7:00–21:00) Enjoy a light morning meal for a slow, peaceful start to your day. After check-in, savor a refined afternoon tea time with muffins and cakes. During cocktail time before dinner, we offer chef prepared hors d’oeuvres, quiches, and more. Please enjoy a special moment paired with a carefully selected variety of beverages. Service Hours -Morning: 8:00–10:00 -Tea Time: 15:00–16:30 -Cocktail Time: 17:30–19:30 Notes -Menu items may vary depending on the season. -Alcoholic beverages and snacks are served from 17:30–19:30. -If you bring non–Granvia Floor guests into the lounge, a fee will apply for each accompanying guest. -Additionally, each staying guest may bring up to 3 accompanying guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Triple Room - Non-Smoking

  This triple room has an electric kettle and air conditioning. Bath amenities include tooth brush sets, shampoo, body soap and hair conditioners. Please note the room includes 2 single beds and 1 extra bed will be added for a third person.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Compact Twin Room - Non-Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe King Room - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room - Non-Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Floor - Moderate Twin Room - Non-Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a coffee machine as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Twin Room with No View - Non-Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, an electric kettle, a sofa, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Economy Double Room with No View - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a sofa. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Standard Double Room - Non-Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Floor - Superior Double Room - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, executive lounge access, a coffee machine as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Connecting Rooms - Non-Smoking

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Single Room - Non-Smoking

  Air-conditioned room with a single bed and a simple and elegant decor. Includes a fridge and a private bathroom. Guests can enjoy watching satellite TV. Bath amenities include tooth brush sets, shampoo, body soap and hair conditioners.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Executive Floor - Moderate King Room - Non-Smoking

  This room is located on the highest floor and includes access to Granvia Lounge. At the Granvia Lounge, we welcome you to a relaxing environment featuring services such as check out support and a library corner. (Opening hours: 7:00–21:00) Enjoy a light morning meal for a slow, peaceful start to your day. After check-in, savor a refined afternoon tea time with muffins and cakes. During cocktail time before dinner, we offer chef prepared hors d’oeuvres, quiches, and more. Please enjoy a special moment paired with a carefully selected variety of beverages. Service Hours -Morning: 8:00–10:00 -Tea Time: 15:00–16:30 -Cocktail Time: 17:30–19:30 Notes -Menu items may vary depending on the season. -Alcoholic beverages and snacks are served from 17:30–19:30. -If you bring non–Granvia Floor guests into the lounge, a fee will apply for each accompanying guest. -Additionally, each staying guest may bring up to 3 accompanying guests.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Twin Room - Non-Smoking

  This twin room has a electric kettle, satellite TV and air conditioning. Bath amenities include tooth brush sets, shampoo, body soap and hair conditioners.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Family Room - Non-Smoking

  This quadruple room has a flat-screen TV, air conditioning and electric kettle. Bath amenities include tooth brush sets, shampoo, body soap and hair conditioners. This room is a corner room.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• かわまた (8/5): グッと！ - 便利 特に無し
• MUNEMITSU (6/5): -
• Lei (8/5): -
• Tina (8/5): -
• ANTHONY (7/5): Bien - Très pratique à coté de la gare centrale pour repartir le lendemain à l'aéroport
• Vladilen (9/5): -
• Tsai-Wen (6/5): -
• Afshan (10/5): - good place to stay with good restaurants and proximity to train station and sites.
• Shaun (10/5): Money well spent! - Central. Everything close access.
• Mat (8/5): PERFECT FOR US TRAVELLING - LOCATION PERFECT. NICE PLACE ALL GOOD
• Yoko (5/5): - Location Bath room is a bit outdated. Some scratch mark here and there made me feel it was a bit crappy. Also, the room is very small.
• Tania (8/5): VERY SATISFIED -
• Diana (9/5): Hotel right in Osaka Station - The hotel is in the train station itself making it easy to take the JR trains or the city subway lines. Staff is very friendly. Spoke English well. The breakfast buffet was pretty good. The room we had was smaller than any rooms we had in Tokyo. We had the queen bed category. Maybe go twin beds if you want larger room. That's what I would do on my next visit.
• Noriko (10/5): -
• Alice (8/5): -
• Thomas (9/5): I loved my experience staying at this hotel, I can't wait to come again. - I loved the location, the staff was wonderful, and the view from my window was fantastic. Really, I have to highlight the staff, they are some of the most attentive and hardworking hotel staff ever. The overall experience was incredible, so these are minor nitpicks: There are gaps between the wall and the ceiling in my room where I can see into the dark ceiling cavity, makes the room feel unfinished.
• Mark (10/5): - Excellent location and exceptional staff My bed was a little uncomfortable. Springs or something similar occasionally digging into my back
• Roberto (10/5): -
• Eric Hotton (9/5): -
• Yang Sook (9/5): - Excellent breakfast
• Sekone (10/5): 10/10 - Good to rest in and refresh then go about your day Nothing
• Celia (9/5): - Very busy and big took time to work out how to use the key card and where things were .
• Cleia (10/5): Excelente ubicación y servicio - Excelente ubicación
• Kent (8/5): We were initially given a room next to the staff room/storage room. We feel very unsafe and it was noisy. Your fron - Location & Front desk helpfulness. -
• CLARA (10/5): -
• Adeline Ika (10/5): As a train user, we do enjoy staying at this hotel. So convenient, so efficient. - The location , just above the station None
• Tal (10/5): There was space for suitcases which is wonderful in Japan. Great location and friendly stuff. - Great location. In the train station! Nothing
• Sarah (10/5): -
• Giuseppe (8/5): - Hotel e zona Un po' piccola la stanza e la mancanza anche di un piccolo armadio..
• Atsushi (10/5): 大阪駅直結の便利なホテル - スタッフが丁寧に対応してくれた。大阪駅直結で交通の便もとても良い。窓からの大阪の夜景も綺麗だった。 特にない。強いて言えばバイキング形式の朝食は美味しいがもう少し安ければありがたい。
• Raymond (8/5): -
• JUNICHI (7/5): -
• Amanda (8/5): Perfect spot for our quick 2 night Osaka stop over. - Location was perfect for the train ride arrival from Tokyo. We then needed to walk over to Umeda Sky Building Observation for the sunset which was an easy flat short walk. We also needed to catch a bus to Itami airport which was super easy with the help of the staff showing us where to go. This hotel is in the perfect location to not only explore the sights, but also shop and easily travel around Osaka. Highly recommend. I can't say that I didn't like anything but did find it a bit confusing at first having the reception check in counter on the 19th floor.
• Sharon (8/5): Provided me with a lot of convenience and ease for shopping and getting around. - Location was superb. Plenty of food choices within and around the hotel. Hotel was able to store my luggages for a few days in advance. Staff also acted quickly when my family showed up with 20+ luggages, and came quickly with 3 trolleys to move and keep them for us, even though they had to be kept in storage for a few hours as we arrived a few hours before check-in was open. Rooms weren’t as clean around the edges of the carpets and walls. Carpet needs replacing - old and dated.
• Kevin (7/5): -
• Noel (8/5): -
• giovanni (10/5): -
• Marie-Catherine (8/5): Un bon début de voyage - L’emplacement est parfait, nécessite quelques explications pour trouver son chemin dans la gigantesque gare d’Osaka, l’amabilité du personnel et le sens du service ainsi que les restaurants de l’hôtel Aspect légèrement vieillot de la chambre
• Chelsea (10/5): a nice vacation - The hotel is in a great location. The staff is very friendly, and they were kind enough to save our bags while we walk around when we arrived early at our stay.
• miho (7/5): -
• Ine (6/5): Hotel gekozen op basis van eerdere ervaringen in Granvia Kyoto. Helaas kwam dit niet uit.. - Verouderd interieur en nodig toe aan een upgrade. Kamer was gelegen naast 3 dienst liften voor prrsoneel welke luidrugtig de 24e etage passeerden. Dit dag en nacht. Verouders kamer interieur wat nodig aan een upgrade toe is. Kamer was gelegen naast 3 dienst liften voor personeel welke luidrugtig de 24e etage passeerden. Dit dag en nacht.
• Jenna (10/5): -
• Benedicte13 (9/5): - Emplacement central gare Osaka liaison aéroport et metro Chambre un peu petite mais ok pour le prix. Hôtel pas facile à trouver dans l'immense complexe commercial de la station centrale.
• Selina (10/5): -
• Eiko (10/5): -
• Rodolfo (10/5): 💯 Súper!!!💯 - Very nice!!👍 Super location!!!💯
• Evan (8/5): Very convenient location at station with friendly and helpful staff made for a smooth and efficient stay. - Location Very small room
• Andrew (8/5): -
• Naruephon (7/5): -
• yoshihiro (10/5): -
• Ariko (6/5): -
• Liman (10/5): 赞！ - 地理位置超好，从房间到楼下百货不超10分钟行程。酒店人员很热情，服务体验一流！！！已经约定下次还会住！🤩🤩☺️☺️ 设施可以更新
• Sumeet (9/5): Good place to stay for access to transport - Location and access for travelling. Located on the station.
• TAKAHIRO (6/5): 駅が近い - 駅が近い 悪くはない
• James (10/5): Great, friendly staff. Great location and very nice room. - Great location, staff spoke very good English which helped because I don’t speak Japanese very well. Close to shopping mall and stores. N/A.
• Yu Hsiu (6/5): -
• Damien (10/5): Would highly recommend. Very convenient, lovely staff and very helpful - Great location
• SHU CHEN (10/5): -
• Syed (7/5): - The location is excellent right in the middle of town next to Osaka Train station with extensive facilities such as essential transit services to high-end shopping and dining. From where we have access to major attractions in the town. The room was small with a window but no view. Small room, no outside view little suffocating. Confusing elevators for the hotel access.
• MISATO (10/5): とても快適でしたから、また利用したいです - とにかく駅近で立地がとても良く、ロケーションも最高でした チェックイン/アウトもスタッフさんが親切で荷物預かりも快く対応も早かったです。 朝食バイキングはどの食べ物も美味しかったです 良くないことは特段ありませんが、ベッド周りにコンセントがなかったのが少々不便でした
• Shima (9/5): -
• はるか (7/5): -
• LAY CHOO (9/5): Excellent Location - This waa my second times stayed in this hotel. The hotel location is easy to acess to places of interest by train. I love the drip coffee which the hotel provides. The room is big enough. Non
• Wanyi (8/5): 整體不錯 - 交通方便 空間太小，行李箱無法打開平放
• 河野 (8/5): -
• Charles (6/5): - Check-in was unsatisfactory, and even though booking.com seemed to state all taxes and fees were included, the check-in staff made me pay an extra tax at check-in.
• Andrew (8/5): Great for overnight stay in central location with easy access to airport transport - Location perfect, staff were numerous and very attentive, clean Small room even by Japanese standards, no pool, bar and restaurants very expensive
• Warren (10/5): A comfortable business hotel in an excellent location at the Osaka Station. - Rooms were clean and beds were comfortable. We chose this hotel primarily because of its location at the Osaka Train Station and easy access to the subway and bus. We were not disappointed.
• Katherine (6/5): Great location but beds need an upgrade - I loved the location. It was right above the Osaka station. The beds were uncomfortable. The springs on the bed seems to have been worn out and the pillows were really hard. All three of us woke up to back and shoulder aches.
• Claire (9/5): The logical place to stay in Osaka - Great team, lovely clean hotel. Breakfast fantastic Some room were a little small but the location and value more than made up for it.
• Jean-Philippe (9/5): Impeccable - Acollé à la gare, proche commodités, en hauteur avec belle vue, superbe standing La salle de bain est un peu petite mais fait l'affaire
• Dean (7/5): - Close to lovely area, great location near station and Umeda Tower. Tricky to find.
• Maria Bella (10/5): Excellent staff and location was a plus! - Located at the station itself . Close to the department stores, restaurants and accessible to trains, buses, taxis etc Rooms were too small and carpets needed upgrade .
• Susan (9/5): -
• Laila (8/5): -
• Emiko (7/5): -
• Robert (10/5): Great location accessible to everywhere in Osaka - location is great above the Osaka Station, and the shopping mall is enormous. N/A
• John (9/5): Large room, great location and great breakfast. - Location is great. Room was good size and decent. Breakfast was great. Comes with location, but there is some train noise at night.
• Joanne (7/5): -
• Lisa (9/5): Would stay here again mainly because of what I mentioned earlier of the things I liked. - Location, staff, size of the room, water provided daily. The curtains were not completely black out.
• Vanessa (10/5): - Great location and friendly staff
• Andreas (8/5): -
• uchida (8/5): -
• Skye (10/5): - Property was located in the Osaka Train station and had lots of shops extremely close by. Lovely staff. Donnie from Sri Lanka escorted me to my waiting taxi and explained where I needed to go. He was exceptional! Would have loved a coin laundry as the dry cleaning was super expensive.
• Harmina (10/5): -
• Wei Meng (7/5): - Within Osaka’s train station, and easy accessible to many underground and nearby shopping and food. Ease of transport via underground, trains, etc. Tourist information counter is just below the hotel, very useful. Osaka station is quite complex to navigate for first timer. Sign boards was not very clear to give direction to hotel. We have to stop by and ask 7-11 staff for direction. Rooms are really small, no space for big luggages. Need to book bigger rooms here.
• lee mei (8/5): - Location is very convenient just above the Osaka station. Hotel room are cramp.
• Piyanut (10/5): - อยู่บนสถานี Osaka เลย
• なんだか　ぽん (7/5): - 清潔感がある部屋でゆとりもあり過ごしやすかった。 最初対応したフロントの方が、いちいち難しい顔をわざと？していて不快でしたし、また不安に感じました。その他のスタッフの方の対応はとてもよかったです。
• Hsinyi (4/5): -
• Akiko (8/5): とにかく便利 - 駅近で大変便利が良い 京都のグランヴィアはどの部屋からもビューが良かったが、あらかじめビューなしとわかっていても、残念だった
• William (10/5): -
• Ho-Chu (7/5): -
• Amanda (8/5): Location, location - nice attached dining options and station proximity is outstanding. Rapid local train to Kansai was - The location was great for trains and lots of shops, cafes and restaurants close by. The room (a/c) wasn’t very effective and it was very warm. The room carpet and decor was a little tired and the bathroom not super clean and had an unpleasant odour.
• Shane (10/5): World Class Hotel with exceptional staff. - This hotel is well positioned in the train station. The staff were amazing and the facilities were world class. The breakfast was delicious with many options. This was perfect for our family of four (2x adults, 2x teens) Absolutely Nothing
• NACHI (5/5): -
• souta (7/5): -
• Roberto (8/5): - Posizione proprio sopra la stazione di UMEDA, per cui comodissimo per un soggiorno veloce in attesa di ripartenza. Letto e cuscino comodi, sostengono bene. La Deluxe King size è una stanza di dimensioni adeguate, non piccola. Hotel di concezione e con interni datati, nonostante la stanza fosse una Deluxe King Size. Per via della dimensione della stazione di UMEDA, nonostante l'hotel sia a volte indicato, non è semplicissimo da trovare a meno di essere già nella zona di quell'uscita dalla stazione. La lobby è al piano 19 e l'hotel si sviluppa da lì in su, per cui occorre un po' di tempo per raggiungere la stanza.
• Angela (8/5): It was a short stay but an enjoyable one - I liked that there was a lot to do around the hotel the train station has a lot going on so at times it could be confusing to navigate but we made it work just fine!
• Michael (10/5): - Incredible staff Bedrooms a little small

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