Hotel Rosario de Mar by Tequendama
Location: Isla Grande, Archipielago Nuestra Señora Rosario - Cartagena Bolivar, Isla Grande, co
Star Rating: 8 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in our serene garden, unwind in the shared lounge, and savor delicious meals at our on-site restaurant and bar.
Exceptional Services
Enjoy top-notch room service and personalized assistance from our dedicated concierge team, ensuring a seamless and memorable stay.
Entertainment and Exploration
Take advantage of our entertainment staff and tour desk to experience the best of Isla Grande, or relax on Playa Libre just a stone's throw away.
To experience the beauty of Isla Grande with unparalleled comfort and convenience, book your stay at Hotel Rosario de Mar by Tequendama today.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 05:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Luggage storage
- Tour desk
- Massage services
- Packed lunches
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Public Bath
- Entertainment staff
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- 24-hour security
- Delivered food - securely covered
- Television in common areas
- Free wired internet
- Snack bar/deli
- Snorkeling on site
- Beach umbrellas
- Pool sun loungers
- Internet access
- Games
- Housekeeping on request
- Wine release events
- Japanese garden
- Water sports equipment
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Double Room
This double room features air conditioning, a private entrance and a flat-screen TV with cable channels.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private entrance
- Toilet paper
- Trash cans
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
-
Superior Double or Twin Room
This twin/double room features air conditioning, a private entrance and a flat-screen TV with cable channels.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Private entrance
- Toilet paper
- Trash cans
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
-
Family Room
This family room has air conditioning, a private entrance, a flat-screen TV with cable channels and an inner courtyard view. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Private entrance
- Toilet paper
- Trash cans
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
-
Standard Double or Twin Room
This twin/double room features air conditioning, a private entrance, a flat-screen TV with cable channels and an inner courtyard view. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Private entrance
- Toilet paper
- Trash cans
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
-
Villa with Sea View
This air-conditioned villa features a private bathroom, a private entrance and a wardrobe.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Private bathroom
- Private entrance
- Wardrobe or closet
- Toilet paper
- Trash cans
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Augusto (8/5): -
- silvia (9/5): -
- andres (9/5): Buena estadía - Todo Nada
- Yacemart (9/5): - Emplacement face à la mer
Personnel sympa mais parfois manque d'organisation
Personnel accueil sympa et disponible
Hôtel plutot pour adultes et détente absolue
Chambre propre et spacieuse Peu d'activités et aucune animations
- Isabelle (10/5): Exceptionnel - Séjour exceptionnel, personnels adorables en particulier Pablo et Tatiana .
- LAURA VALDIVIESO GARCIA (10/5): - La playa hermosa. No hay casi menu infantil. Pero el personal resuelve con el menu que hay.
- Tatiana (7/5): buena - La playa es hermosa pero tienes que usar aquashoes, hay muchos perritos que se portan bien. La comida en el restaurante es muy buena y el personal muy atento. la señal de cable falla mucho, nunca pude ver una película, igual con el wifi y tampoco hay agua caliente.
Entran muchos mosquitos al cuarto tengan cuidado.
- David (7/5): - El personal La habitación
- e4acb54d01db7289a63c7494258b491b (7/5): Due to the location the hotel could really charge what they like, but over prices for me - Great location on the beach Fair well dated, for example the aircon controller was so used none of the buttons had any ink left on them so couldn’t tell what any of the buttons were for.
- Miroslav (7/5): - Beach Waiting time in restaurant
- Angeles (10/5): Naturaleza salvaje, comodidad y perritos - Todo. Me sentí como en casa en las islas por el hotel. Hay muchos perritos de la isla por ahí y son tan lindos. Tiene dos playas para pasear y unas vistas brutales, estás en medio de la naturaleza, salen senderos a lagunas .
- micheli (8/5): -
- Iana RAIOVSKAIA (10/5): - A very comfortable hotel, especially considering the island setting. The staff is friendly, the food is delicious, and the bed is huge and incredibly comfortable.
I had a room with a beautiful ocean view, which made the stay even more special.
It’s a perfect place to relax and truly unwind. The hotel requested full payment before arrival via a third-party link. I don’t mind paying in advance, but I would prefer to do it through Booking for peace of mind, without worrying whether it might be a scam.
- Laura (6/5): Lo han convertido en un lugar masivo - Las habitaciones estan bien y el personal fue amable. El lugar tiene todo el potencial de ser un lugar tranquilo, pero no lo es. Nos hospedamos en el hotel 3 noches y 2 días durante nuestra estadia el hotel tenia dos eventos enormes, un pasadia de 400 personas y al otro dia otro pasadia de 200 personas. Cabe aclarar, que el territorio del hotel y las 2 playas del hotel son pequeñas y realmente 400 personas es un numero exagerado para este lugar. Es muy obvio que la gerencia del hotel solo piensa en vender mas pero NO piensan en los huéspedes que pagaron bastante dinero para una estadia tranquila en una playa de la isla. En los eventos anteriormente mencionados la musica estaba a todo volumen, las 2 playas del hotel estaban repletas de personas. Al comienzo el personal del hotel a nosotros a los huespedes habia prometido la playa pequeña solo para los huespedes, pero cuando llegaron las 400 personas, el personal del hotel no le pudo dar manejo a esa cantidad de personas y obviamente la playa pequeña (prometida para los huespedes) tambien fue ocupada por los integrantes del evento. Realmente considero que si el hotel organiza este tipo de eventos, NO deberia vender las habitaciones del hotel en las mismas fechas, porque para los que se hospedan la experiencia se vuelve muy desagradable. Encima de todo eso, para salir de la isla, habiamos reservado el regreso en lancha del hotel, pero todos se preocuparon mas por sacar a los 200 invitados del pasadia y finalmente nos falto puesto en la lancha y fuimos 2 personas sentados en 1 solo puesto pagando el precio completo de cada uno. No se con que frecuencia este hotel hace estos eventos tan grandes, pero si quieren reservar el alojamiento en este hotel, tengan en cuenta que en cualquier momento les puede tocar lo que nos toco a nosotros. De hecho, seleccionamos la fecha de nuestra estadía entre semana pensando que va a estar mas tranquilo, pero sucedio todo lo contrario. Por lo menos nos hubieran avisado antes, para darnos la opcion de cambiar las fechas o devolver el dinero para reservar otro hotel, pero no hubo ninguna comunicación previa.
- Louise (8/5): Très bien pour 2 nuits au calme et farniente - L’emplacement avec 2 possibilités de plages dont 1 réservée uniquement pour les clients de l’hôtel.
Le calme, les chambres et ses équipements. Très propre.
Personnel sympa Les petits déjeuners sont à améliorer (manque de diversité et de sucré), le café est très moyen
Les différents vendeurs sur la plage, bien que sympas, reviennent très souvent à la charge.
Manque un petit peu d’ambiance à partir de 15h mais ça dépend de ce que vous voulez.
- Victoria (10/5): -
- Juan Carlos (10/5): -
- FRANCK (8/5): Très bon séjour au calme - L’emplacement, la tranquillité, la chambre spacieuse, la vue,
- Andres (8/5): -
- Paul (10/5): Fantastic in every way! - Perfect little hideaway! Perfect castaway island.
- Carla (8/5): Perfecto para descansar y desconectar - El alojamiento es muy bonito, de los poc que tienen playa de verdad. Una para los huéspedes y otra para los pasa días, aunque los huéspedes podemos estar en las dos.
El bar súper bien, te lo traen todo a las hamacas si quieres.
La carta del restaurante muy variada y está todo súper bueno.
El personal en general es bastante amable, como en todos los sitios hay de todo, pero en general muy muy bien. Se hace muy lento de noche y no tienes nada que hacer ahí… estaría bien que hubiera algo de entretenimiento, alguna actuación o música en vivo o algo que te entretenga hasta la hora de dormir. A las 19:00 ya es de noche y no hay nada que hacer.
- Jonathan Amilcar (1/5): - No es buena la
Comida,
- Tom (10/5): - A peacefull place and staff friendly By 10pm it was total darkness nobody about no bar open no food ... no music or enteraintment
- Noelia (9/5): - Todo. 2 playas preciosas, una más tranquila y otra más animada. El personal encantador. La comida nos sorprendió muy gratamente (3 días comiendo y cenando allí y todo estaba rico, con precios muy razonables). Volvería encantada! Harían falta perchas o ganchos en la habitación para la ropa. Que no haya agua caliente al principio molesta pero la verdad es que con el calor que hace no se echa de menos.
- Paul (8/5): -
- Marianna (10/5): -
- Valeria (10/5): -
- Silvana (1/5): Horrible - Absolutely horrible experience. This is my 4th time here and it will be my last. All the past 3 experiences have been amazing which is why I would always come back, but this last time has been absolutely disappointing.
I understand it’s an island but with that said inventory should be taken- they ran out of bottled water for almost 3 hours(on an island in 90 degree weather) and suggested to drink tap water, they also ran out of butter, there’s a mango ceviche on the menu(also ran out of mangos) there’s no white wine or rose. Lastly, the “meals” included in the package should clarify that it is not the same menu, very limited options for someone that eats kosher.
- Jhonatan (9/5): - Excelente comida , buen personal Muchas personas en Pasadia
- Serena (5/5): Struttura fatiscente, rapporto qualità/prezzo vergognoso! - Lo staff è gentile e la posizione è bella perché ha tre calette. Non c'è acqua calda in tutta la struttura e non è segnalato (docce solo fredde!), struttura fatiscente, mancanza di cibo (zero snacks, zero gelati, una mattina a colazione c'era il pane ma mancava la marmellata. Il giorno dopo c'era la marmellata ma mancava il pane). Mosche ovunque e cani randagi sempre presenti (ok erano innocui ma con dei bambini non è il massimo).
Potrei dire molte cose ma lascerò parlare le foto! Guardatele perché quelle che vedete su Booking, su Google e sul loro sito non corrispondono al vero!
- guillaume (5/5): -
- Panchonico (6/5): No volveria - Lo servicial del personal La gente que manejaba lancha propia del hotel nos trasladaron como ganado.
La falta de mantenimiento de las áreas de entretenimento (red de voley destruida, mesa de pool inservible, solo cartas)
- Javiera (9/5): Tranquilidad y conexión con la naturaleza - el lugar, el dormitorio, la naturaleza. La estadía fue muy grata y acogedora. Queremos destacar particularmente la atención de Don Pablo Rojas, quien tuvo un excelente trato todo el tiempo, muy eficiente y cariñoso. Los baños comunes que están al lado de la recepción estaban tremendamente sucios
- Mateo (9/5): - The staff, the beach. We went kayaking and walking around the island. There is a nice lagoon at night, and there are nature tours offered; unfortunately, we didn't take them, but they seemed fun. I recommend it as a relaxing holiday, 2 nights was about right to lay down at the beach. Food was slightly overpriced, and the quality was okay.
- jose (1/5): - La playa La comida no hay variedad los desayunos remalos la comida tambien muy maka
- Alix (8/5): - The hotel is located on an amazing beach and near everything you want to see. they can coordinate any activity you want as well as travels to other islands. I nver had such a terrible massage in my life. I ended up sorer than when I arrived, avoid it.
- Camilo (8/5): -
- Sophie Pixie (8/5): - On a eu un upgrade! on nous a donnée la cabane individuelle face a la mer donc On a été ravie.
Cabane magnifique trÈs spacieuse et confortable.
Plage super !
Personnel très sympatique
Ils m'ont offert un dessert le jour de mon anniversaire ave une bougie, j'ai vraiment aimé cette attention.
Il y a des vendeurs sur la plage, qui vendent des cocktails dans l'eau , des bracelets ou des locations de paddle/kayak mais pas dutout agressifs et super sympas (rien a avoir avec d'autres plages) Petit dejeuner très basique pour un 4 étoiles et pour le prix. C'est vraiment un point a améliorer
Dans l'ensemble on a aimé mais on trouve que c'est tout de mÊme très cher.
- Roland Hans (6/5): Nicht empfehlenswert - Wir waren über Nacht in den Schlafunterkünften. Es sind zu viele Tagesgäste da. Die Kellner haben keine einheitliche Uniform und sind von den ambulanten Händlern nicht zu unterscheiden. Es gibt zu diesem Preis schönere und luxuriösere Inseln im Rosario Atoll.
Außerdem wurde uns die Übernachtung zweimal abgebucht. Der doppelt bezahlte Betrag soll innerhalb zwei Wochen zurückbezahlt werden. Ich hoffe, dass dies auch so erfolgt.
Die Abrechnung über unseren Konsum war falsch, auch bei anderen Reisenden. Es empfiehlt sich genau zu kontrollieren, am besten man bezahlt direkt und lässt nichts auf den Namen/Zimmer schreiben.
- alicia (6/5): - La ubicación No comunican que no cuentan con agua caliente , muy poco personal y priorizan a los pasajeros que pasan el día y no a los huéspedes .
- Sophia (8/5): - Location and comfortable room. Staff really friendly. Bar and restaurant shut at 9pm.
- Jurgis (7/5): -
- amartinezac (8/5): -
- Panchonico (4/5): - La amabilidad del personal instalaciones venidas a menos. No tiene funcionando ningun entretenimiento, solo cartas (tiene pool pero no funciona, tiene red de voley muy rota, no tienen ningun otra cosa). Lo peor fue el servicio de traslado con lanchas propias.
- Evelina (9/5): -
- Tatiana (4/5): Okay - It has a beach and the staff The food and the fact that they discourage booking, and they charged me when I already paid.
- Clara Navas (9/5): Beautiful and calm hotel - Very quiet and beautiful pkace. Very comfortable. Nice beach. Breakfast was not impressive, dishes always had the same accompaniments
- Laura andrea (10/5): Espectacular - Es un paraiso. Nos quedamos 4 noches y la verdad que estamos pensando en volver directamente a ahi en las prox vacaciones.
El staff suuuuper amable, el lugar un lujo!! la comida excelente, los precios super bien, tiene las dos mejores playas de islas de rosario.
Lo recomiendo 100% Lo único que sugiero es que enlace habitación 101, al menos, el baño debería tener su propia iluminación, sin necesidad de prender la luz de la mitad de la habitación.
- Karina (8/5): -
- Brian (10/5): Very likely to go back!! - Clean, amazing staff, one of the most beautiful beaches/area EVER Couldn’t stay longer LOL
- Carolina (7/5): Amazing place but no hot water as they are “Eco Hotel” - Location, views, friendly staff, sand beaches, food There is NO hot water in the hotel so we had to have cold showers. When we made the reservation that issue wasn’t stated anywhere. The hotel is almost perfect but we think it’s important to have hot water or at least let guests know in advance.
- Alexandra (7/5): Estava doente, não tive ajuda ou resposta, acabei por ir embora antes do tempo e não me reembolsaram - Fiquei doente e, estando frágil, foi muito desagradável ser ignorada — não havia telefone no quarto, o WhatsApp (que era o nosso ponto de contato) foi totalmente ignorado, não me levaram comida e tive de sair da cama e descer escadas enormes cheia de dores; acabei por ir embora um dia antes, sem qualquer resposta ao meu pedido de reembolso.
- Ana (7/5): Caro para los servicios que ofrece - Las instalaciones estaban muy bien, el servicio muy atento y además tenía dos playas cómodas. Que durante el día había pasadías en las playas del hotel lo que podía resultar molesto al haber tanta gente. Por otro lado, la comida deja mucho que desear teniendo en cuenta el precio. El servicio en ocasiones un poco lento. Las camas duras.
- Mouna (8/5): C’était bien pour un court séjour à la mer le personnel était sympa mais on fait vite le tour donc je le conseille pas p - Les plages sont magnifiques La nourriture n’était pas top
- EVELIN (7/5): -
- Eduardo (6/5): Bello pero no esta cuidado. No èn linea con las expectativas - La camera era muy espaciosa y la cama de grande dimensiones El restaurante, comida de poca calidad a precio alto y su organizacione. Los tiempos de espera para recibir la comida de una hora.
- gianina (10/5): Estupendo hospedaje - Habitación amplia. Muy bonita, con aire acondicionado. Buena limpieza.
El lugar es fantástico, la comida muy rica. Los anfitriones preocupados siempre de atendernos y hacernos sentir bien. En mi estadía conocimos a José anfitrión, muy amable y con buena disposición. Las pizzas una de las mejores que he probado. Vale la pena 100%, es un lugar 10/10 Lo malo que no hay agua caliente para bañarse, dato para los friolentos como yo!!
- Norman (10/5): -
- Miranda (8/5): -
- Sonia (9/5): - De tudo
Perfeito
- Erick (3/5): Nicht für Übernachtung empfohlen! - Der Strand und die Aussicht. Die Drinks an der Bar waren gut. Die Menschen waren freundlich. -Transport zum Hotel nur um 09:00 Uhr. Wir mussten Selber ein Transport über Baru organisiere da wir erst um 10 uhr gelandet sind. War sehr abenteuerlich...
- Schlechtes Essen, vieles auf der Karte nichtmal verfügbar
- Unser gebuchtes Zimmer "Villa" konnten wir aufgrund von schäden nicht beziehen.
- Ausgelegt für Tagestouristen nicht für Hotelgäste
- Aufdringliche Standverkäufer
- Ersatztzimmer mit Meeresblick direkt beim Pier, wir mussten permanent die Rollos runter machen. Man hörte ständig Mitarbeiter oder Tagestouristen. Keine Privatsfähre. Auf kein fall Zimmer 101 nehmen!
- Am nächsten Tag hatten wir Ausschläge, wir vermuten Bettwanzen...
- Bilder und Webseite suggerieren ein ruhiges Resort, vorgefunden haben wir ein für Tagestouristen auseglegter Strand mit schlechtem Essen und ein paar Zimmer.
- PABLO EMILIO (10/5): Recomendado 100% - La ubicación y la limpieza en toda la isla.
La gente es muy amable. Que el check in fuera un poco más temprano
- Guy (8/5): מושלם, הארכנו בלילה נוסף איך שהגענו - צוות מדהים, חוף קרוב
מסעדה טובה, בר טוב מים קרים במקלחת :(
- Sandra Lorena (10/5): -
- Sylvain (9/5): -
- Gisela (10/5): - Todo el personal muy amables muchas gracias Todo estuvo muy bien
- Martina (4/5): -
- Laura Bassoli (9/5): Sarebbe da 10 se non fosse per i tempi del ristorante. - Spiagge meravigliose anche se troppo affollate quando arrivano i turisti in giornata.
Personale molto cordiale.
La casa sulla spiaggia è davvero meravigliosa. I tempi di attesa del ristorante sono allucinanti. anche senza turisti, sono davvero esagerati. C'era sempre da aspettare minimo mezz'ora per ricevere da bere e 45min per mangiare.
Bellissima la spiaggia, ma ai lati, proprio sotto la nostra casa, c'era tantissima immondizia, anche due ruote. È così complicato rimuoverle??
- alina_asf (3/5): Relación calidad precio no se corresponde con la experiencia ofrecida - El personal del hotel ha sido lo más atento posible, mostrando la mejor disposición para ayudar. Se esfuerzan al máximo por hacer que la estancia sea agradable y cómoda, sin embargo ofrecen una estancia tranquila lo que se transforma en imposible debido a la cantidad de gente que reciben con pases diarios o con eventos mutitudinarios. En la habitación no hay mosquiteras, no hay caja fuerte. La limpieza deja mucho que desear. El precio del hotel es considerablemente alto para el servicio que se proporciona. Las toallas de la habitación estaban sucias, los dispensadores de shampoo y acondicionador vacíos (fueron llenados frente a solicitud). El hotel ofrece una estancia tranquila con playa privada. Si bien tiene una playa para los húespedes, ésta queda a pasos de la playa en la que la gente viene a pasar el día (pasadía), por lo que deja de ser una playa tranquila transformándose en ruidosa. Adicionalmente, tened cuidado si alguien viene a ofreceros langostas, ya que dice ser personal del hotel y nos engañó, sin embargo, debo destacar que el hotel se hizo cargo ya que en verdad quien engañó al hotel fue esta persona. Es una isla y no pueden entrar personas no autorizadas. El hotel no tiene agua caliente. Por el precio pagado, esperaba un hotel de mucha más categoría y con mejores prestaciones. La relación calidad-precio no corresponde, ya que la experiencia ofrecida está muy por debajo de lo que debería en este rango. Sin duda, no cumplió con las expectativas.
- Giusepe (7/5): -
- Letizia (8/5): - La posizione e le spiagge. Le camere sono semplici ma ampie e pulite. Il personale del ristorante è incompetente.
- M Inmaculada (8/5): -
- Carolina (8/5): Great beach in Islas del Rosario - Friend Beach
- Elvia Marcela (7/5): Lindo y tranquilo hotel, atentos a la habitación que reserven... eviten el primer piso - La playa, el mobiliario exterior, la tranquilidad, La amabilidad de los meseros La primera habitación que nos asignaron, de primer piso, muy oscura, olía tremendamente a humedad, no tenía sino una toma eléctrica para cargar celular, no había dónde colgar nada, ni las toallas, pedí cambio, me dijeron que no, igual ya habíamos pagado el 100% del alojamiento. Al segundo día se tapó el inodoro, y terminó inundada, y tuvieron que cambiarnos a una habitación de segundo piso, esa fue mucho mejor.
- Jonathan (5/5): Beautiful places rented away to non hotel guests for partying - Generally beautiful place with 2 beaches and decent rooms. BUT: On some days (1 out of 2 for our stay) the hotel also gets a HUGE influx of day tourists (some 120ish) to some 20 regular guests.
this changes a rather calm and peaceful beach setting to a more beachvolleyball and loud party music setting.
There were NO excesses or vomiting or sorts just loud beach party - if this is what you are looking this is you place. For a more chill and relaxed seaside in the caribbean look somewhere else.
- Jason (10/5): - Just perfect
- Liliana (9/5): Hermosa cabaña frente al mar - Muy buenas instalaciones. La cabaña es hermosa, tiene una vista excelente frente al mar. Hay que mejorar el tema de la alimentación.
- Mehak (10/5): Perfect getaway from Cartagena! Best resort on Isla grande - It was a very beautiful property. The stafff was amazing. The food was delicious and value for money. The water at the beach was super warm n crystal clear. Loved the place. We also did. Snorkeling and a plankton tour with local guide who the hotel helped us connect. Can definitely recommend.
- Marília (10/5): Exceptional - The location is perfect, one of the only Hotels in the area with sand beach. The staff is great. The breakfast could be more diverse and the overall prices could be lower, but it was a pleasant experience.
- James (10/5): - Really great resort. Beautiful beach. Friendly staff. Food was good and the drinks were excellent. Bring everything you need. There is little here to resupply your needs. Suntan lotion advised
- Monica (7/5): Could be better - The place is beautiful, I'm a frequent client, and I'm always impressed about how good the location is and how pretty it is on the beach. I had stayed several times as location wise is hard to compete. I was also very lucky as Alcides and Kelly took care of some of the issues with had with the service. They cared, and they are really good coordinating. It's such a shame to see how much it has changed in the last years. It's was better when it was Gente de Mar. It is a pity they had closed the common showers that they have in the women bathrooms and now they only allow the use of the external ones. Seems they don't care too much to preserve the clients. The service is slower everytime, so ypu need to be patient, but the quuality of the food helps to the wait, however this time, we even encountered a rude person, Alexandra, not providing good attention despite the hotel being almost empty. Could be much better.
- Stephen (10/5): Amazing place in an amazing location -
- Tal (9/5): Superb - It has nice relaxing beaches That there’s no hot water but it’s not that important as it’s hot in the area
- Rafael (8/5): Great hotel with the best beach area of the island - the beach, food and staff were amazing. Really good beach area. they should offer more breakfast options. Buffet is better.
- Henrietta (10/5): Exceptional - Everything is perfect to enjoy the caribic see
- gloria (10/5): - The staff was welcoming. Everyone was always smiling. I felt that the staff went out of their way for me.
- Francesca (10/5): Exceptional - Lovely hotel, the beach is amazing (also the only one on the island) friendly staff and good food
- Paul (7/5): Good -
- Paloma (10/5): - We throughly enjoyed our stay. Beaches are nice. Food is good and staff are friendly. This is a place to just come and chill out. Snorkeling at the mini beaches is pretty dull but you can take mini boats for a small fee out 10
Minutes and see incredible coral and fish. We would totally come back here!
- David (1/5): Bad - The beaches were nice The staff were unfriendly and unhelpful. The food was awful. The entire experience was terrible.
- Branko (6/5): - Amazing nature, sea, wildlife, birds, everything was stunning and beautiful apart from the service that there’s no point talking about it, also food is only fried and sweet
- Lisa (8/5): Very good -
- Contreras (10/5): Exceptional - Everything
- Darrin (8/5): Very good -
- Niklas (1/5): An utterly disastrous experience on every front - Hardly anything. The hotel’s advertised extensive menu turned out to be a mere illusion. Service: The service was excruciatingly slow and completely disorganized. Requests were met with indifference and a baffling “I don’t know,” leaving us frustrated throughout our stay.
Menu & Dining: The so-called “extensive” menu was a sham—nearly half the items were never available. Breakfast was a complete mess: there were very few options, no buffet, and inconsistent offerings (one day scrambled eggs with pancakes, the next only pancakes). Essential items like milk or an extra arepa were ignored entirely.
Amenities:
There was no complimentary water in the fridge despite claims to the contrary.
Promised leisure activities such as volleyball were non-existent, and the pool table was rendered useless by its awkward placement in the center of a congested area.
The absence of a pool was a glaring omission for a property that otherwise tries to boast about its amenities.
Cleanliness:
The shared bathrooms were filthy, and the overall state of maintenance was deplorable.
Sun beds and hammocks were not only unclean but also reeked of neglect.
Trash was scattered everywhere, reflecting a complete disregard for basic hygiene.
Room Conditions:
Our room was infested with mosquitoes and even salamanders, making it nearly impossible to relax or get a good night’s sleep.
Basic comforts such as cold water were promised but never properly communicated or delivered.
Value for Money: With exorbitant prices, the overall quality, service, and facilities fell dramatically short of any reasonable expectation.
Communication & Organization: There was a complete lack of communication regarding evening plans or any other activities, leaving guests entirely in the dark.
Conclusion:
This hotel is a masterclass in disappointment. With mismanaged service, a deceptive menu, poor hygiene, and non-existent amenities, every aspect of the stay was a nightmare. Considering the sky-high prices and abysmal execution, I would strongly advise potential guests to steer clear of this property.
- Julia (6/5): Idyllic setting but felt confined - walked down path to try find orika but didn’t get that far - Cooked breakfast eggs bacon sausages toast was served cold
Fruit was ok
It was a buffet but you could not serve yourself Cold shower - no hot water
No swimming pool
Had to ask for extra blanket
Arrived at 10 on only ferry could not get to room til 3
Terrifying boat trip back at speed bouncing off waves -people were screaming - asked him to slow down but he wouldn’t couldn’t .
Boat trip on way out was good
- Makeda (8/5): - the setting is beautiful, with small but very lovely beaches. Rooms are spacious and comfortable. the meals were good. It would have been nice to have access to boiled drinking water without having to purchase plastic bottles every time, especially in an ecolodge!
it could also get quite loud in the afternoons with music blaring but overall a very lovely spot.
- Francis (8/5): - The view from the cabin we rented was breathtaking, just as I imagined. The cabin is in good condition but be aware of a bit of privacy issue ( some workers use the back of the property as a shortcut to move to the next property) The bathroom roof is half uncovered but private, just be aware if it rains you will see water inside the shower area ( I was there during dry season). Also right around 4 pm the cabin was hit with very strong winds and we were not able to sit outside to enjoy the view, it seemed like a storm was approaching but this seemed to be a normal occurrence. Vendors can be a nuisance, they are relentless, the ones selling in a boat have good products but not a significant difference in price for the same product at the property's bar. Beware of money change, if you do not have the exact amount those vendors will keep the change and you will never see it again. I think the hotel should do something more proactive to curb this issue. I will recommend the hotel provide drinkable water and be more conscious about cleaning the furniture, there were a lot of flies. The workers seemed overwhelmed not enough staff, they needed to be reminded about a request more than once.
- Marie (8/5): Very good - The staff is nice. The breakfast is good. The way to arrive by boat is not clear
- Dan (10/5): Exceptional -
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