Suasana Suites KLCC by Grand Royal

Location: 2 Persiaran Raja Chulan, Kuala Lumpur, my

Star Rating: 7.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Family rooms
• Hot tub/Jacuzzi
• Sauna
• Non-smoking throughout
• Infinity pool
• Shallow end
• Free wired internet
• Self parking (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Three-Bedroom Apartment

  The unit offers 4 beds.

  Max Occupancy: 7 (7 Adults)

  • Private bathroom
  • Toilet paper
  • Body soap

• One-Bedroom Apartment

  The sauna is the standout feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchen is available for cooking and storing food. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a sofa. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Sauna
  • Bidet
  • Cleaning products
  • Terrace
  • Toilet paper
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Feather pillow

• Two-Bedroom Apartment

  Guests will have a special experience as the apartment offers a sauna. Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 2 bathrooms with a shower and a bidet. The apartment's kitchen is available for cooking and storing food. Boasting a terrace, this apartment also provides air conditioning, a washing machine and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Washing machine
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Sauna
  • Bidet
  • Cleaning products
  • Terrace
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow

Guest Reviews

• Yusri (8/5): -
• Chittesh (8/5): Very good -
• Wanderingambo (7/5): Disappointing tired in need of renovations - location changed to nearer Petronas Towers Rearranged apartment looking tired. Sofabed uncomfortable to sit on. only two towels provided for duration of stay
• Abdullah (6/5): Pleasant -
• Bek (1/5): Bad - Nothing
• Kris (7/5): Nice stay with some downsides. - Very spatious apartment, close to Bukit Bintang. Superb swimming pool. Good service from the host; comfy beds; good kitchen. We had quite some issues with the bathrooms, one leak of the bath made water to go through the wall and the sinks were clogged. Wifi is poor at least, half of the time not working and low reach (could not connect in bedrooms). At the relatively higher cost this is not very good value for money.
• Nakal (10/5): Exceptional -
• Imran (8/5): Very good -
• Han (6/5): Pleasant - The location is really strategic, easy to access to bukit bintang area as well as the public transport station. The house itself is spacious but the smell in the whole house including bedrooms is really bad, is a smell of sewage system. Host should have ventilate the house well before the guest check in.
• Abdullah (7/5): Awesome -
• Zhen (1/5): Bad -
• Nor (5/5): Passable -
• Lata (8/5): Good Host and nice apartment. - The host was accommodating and attended to all our needs. Clean and neat facilities. Easily accessible. Some facilities required changing or were not working, like the washing machine.
• Ieza (5/5): Passable -
• Wai (9/5): Superb - The unit is spacious, beds are comfortable This unit allow smoking in the unit. When we check in, the smell is just too strong and lasted till night.
• Navid (1/5): It was an extremely terrible experience - The pictures advertised on the platform were nothing like what we arrived to the property. We were allocated another apartment and were given a different apartment. The property was damaged and had health hazard issues. I have been going back and forth with Booking.com for a refund and have not received it yet.
• Henderson (4/5): Great central location in KL but apartment needs general maintenance and a thorough clean. - Great location- central to everything. Apartment was spacious- perfect for a family. Full kitchen & laundry facilities in apartment was also a reason to book here- Shame the dryer was not working and there was no dishwashing liquid or tea towels in kitchen. Pampas restaurant downstairs was excellent. Security staff at front of building and in pool/cafe area (level 10) were very helpful. Appalling communication with property manager. I initially booked and confirmed an additional night for the beginning of our stay. Very prompt response to my communication at that time (April 2023). I reconfirmed via booking.com and via direct emails during the week prior and a few days before, but no response from management. On the booked day, management was not expecting us and did not have the apartment available (despite repeated reassurances at the outset that all would be in order). Approx 7 hours of confused texts/ phone calls before and around our flights only to discover we had been sent to the wrong apartment complex (10:45 pm by this stage!). Management organised a Grab to take us to temporary accommodation- and then expected us to pay for it!!! When we did check in to Suasana the next day, the check-in process was not explained and was another confusion in a string of hassles with this accommodation. Apartment itself requires maintenance. Appears to have been left to deteriorate, as many of these problems would have been picked up in a preventative maintenance schedule. For instance: Main bedroom air con not working (fan blowing air, but not cool); Dryer not working; No remote control in b/room 2 to control air con; Main bathroom - overpowering urine smell; Ensuite bathroom- electrical wires hanging down from behind mirror, close to sink tap. Also, mouldy tiles and grout on wall of shower Lounge- TV remote not working. Dining- one chair broken. Also, wrong wifi code in guest information in apartment. General housekeeping- no dishwasher liquid or tea towel in kitchen, insufficient toilet paper ( a spare roll would have been nice and saved me running out to local convenience store). Upholstery on lounge stained and would benefit from a clean.
• 611 (10/5): Exceptional -
• Jammunah (7/5): Good -
• Caroline (8/5): Very good -
• Rabea (10/5): Exceptional -
• Munira (8/5): Very good - I LIKE THE LOCATION I DID NOT LIKE THE WAY SHE TREATED US SHE ASKED TO PAY DEPOSIT OF 300 RINGET AND SHE WILL REFUND ONCE WE CHECK OUT BUT WHEN WE CHECKED OUT SHE DID NOT REFUND OUR MONEY BACK AND SHE DID NOT SHOW UP. AND STILL NOW SHE DID NOT PAY IT IS VERY BAD
• Munira (8/5): Very good - ONLY I LIKED THE LOCATION I DID NOT LIKE WHEN I PAID DEPOSIT AND SHE DID NOT REFUND BACK, WHICH IS SHAME ON HER. WHEN WE CHECKED OUT WE CALLED HER TO COME AND TAKE HER KEYS INSTEAD OF HER COMING SHE SEND OTHER GUY WITHOUT OUR MONEY.
• Harcharan (10/5): Exceptional - Unit was perfect for group vacation Nothing
• Mark (9/5): Superb -
• Muneera (9/5): Superb - Every thing was good but we paid deposit 300 ringet but they did not refund back it was realy make us upset
• Vinod (9/5): Superb - The apartment is huge and can easily accommodate a family of 6. While there is no public transport nearby , the Bukit Bintang shopping district is a 20 minute walk away. And one can easily get a Grab to go to other places. Please bear in mind that the place is not a recent construction.
• Seth (10/5): Excellent location at outstanding value! - This immaculate property is terrifically located near Bukit Bintang and Changkat but removed from the chaos and traffic.
• Simon (10/5): Perfect place to stay in central Kuala Lumpur - Clean and spacious apartment in KL with all services close by. It is the perfect place to get to know KL. The host was very friendly and helpful. All this for an extremely good price. This time I have been staying only for a short while but I am sure I will come back.

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