Casuarina Cove on Hamilton Island by HIHA

Location: Acacia Drive, Hamilton Island, au

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• BBQ facilities
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Internet access
• Exercise/lap pool
• Free bus station shuttle
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Casuarina Cove 6

  The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Three-Bedroom Apartment - Casuarina Cove 7

  Featuring a private entrance, this spacious apartment also consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a hairdryer. Guests will find a refrigerator and a microwave in the kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV, a washing machine, a dining area, a wardrobe as well as sea views. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Barbecue
  • Linen
  • Dining table
  • Cots

• 2 Bedroom Villa 7

  2 King Beds and 2 Twin Beds

  Furnished balcony with marina views

  
  

  Layout - 3 bedrooms, living room, and dining area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Bathroom - 2 bathrooms, a hair dryer, and a shower

  Practical - Washer/dryer, iron/ironing board, and highchair

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - No housekeeping, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • DVD player
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Ceiling fan
  • Separate dining area
  • Free WiFi
  • Separate living room
  • No cribs (infant beds)
  • Highchair
  • No housekeeping

• Three-Bedroom Apartment - Casuarina Cove 19

  Featuring a private entrance, this spacious apartment also consists of 3 separate bedrooms, 2 bathrooms with a hairdryer, a kitchen and a dining area. Guests will find a refrigerator and a microwave in the kitchen. The apartment also provides guests with a barbecue. The air-conditioned apartment provides a flat-screen TV, a washing machine, a wardrobe, tumble dryer as well as sea views. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Private entrance
  • Dining area
  • Tumble dryer
  • Wardrobe or closet
  • Barbecue
  • Linen
  • Dining table
  • Cots

• 3 Bedroom Villa 19

  2 Queen Beds and 2 Twin Beds

  Furnished balcony with ocean views

  
  

  Layout - 3 bedrooms, living room, and dining area

  Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)

  Entertainment - DVD player

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Bathroom - 2 bathrooms, a hair dryer, and a shower

  Practical - Washer/dryer, iron/ironing board, and highchair; cribs (free) available on request

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - No housekeeping, no rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • DVD player
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Ceiling fan
  • Separate dining area
  • Free WiFi
  • Separate living room
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Highchair
  • No housekeeping

• Casuarina Cove 12

  Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 4 separate bedrooms and 3 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also provides guests with a barbecue. The spacious apartment provides a washing machine, a dining area, a wardrobe, a flat-screen TV, as well as sea views. The unit offers 5 beds.

  Max Occupancy: 9 (8 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Drying rack for clothing
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Smoke alarm
  • Key access

• Casuarina Cove 9

  Boasting a private entrance, this air-conditioned apartment includes 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The apartment also features a barbecue. The spacious apartment offers a washing machine, a coffee machine, a dining area, a flat-screen TV, as well as sea views. The unit has 5 beds and 1 futon.

  Max Occupancy: 9 (9 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Drying rack for clothing
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Smoke alarm
  • Key access

• Casuarina Cove 17

  Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The apartment also includes a barbecue. The spacious apartment features a flat-screen TV, a washing machine, a dining area, a wardrobe as well as sea views. The unit has 6 beds.

  Max Occupancy: 8 (7 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Shared toilet
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Drying rack for clothing
  • Pool towels
  • Trash cans
  • Wine glasses
  • Cots
  • Smoke alarm
  • Key access

Guest Reviews

• Michele (9/5): Great place for a family to stay. - The valet met us at the airport and took us to the property along with the buggy. It was very easy. Nothing to report
• Joe-Marie (9/5): Great time. Perfect for families - Spacious, clean, great location and views. Might need a bit of work done on some broken blinds etc
• Emily (8/5): A great location with fantastic staff but property needs some minor improvements. - The property was in a great location and it was very handy to have a golf buggy and an organised valet. The staff were great, and were very welcoming from when we met them at the airport on day 1 to when they dropped us to the airport to head home. At the western end of the property, there were no windows in the kitchen and bedroom and there were only wooden shutters. This meant that bugs were entering the property and on one of the nights there was a large street party in the Main Street which meant there was a lot of noise on that end as we had no windows to block it out. But overall had a very comfortable stay
• Richard (8/5): -
• Andi (8/5): Great family fun spot and close to marina which was perfect - Great location, large enough to accommodate everyone & plenty of parking available for hired buggies Saw too many cockroaches inside the property. Understand the property was clean which wasn’t the problem however maybe more needs to be done to keep these pests away. It did spoil it quite a bit for me.
• Rachael (10/5): Super stress free, and relaxing - We were picked up by valet, taken to our room, in which already had a buggy for us. Upon arrival I had forgotten our son’s car seat, and in no time the property had organised it for us, and installed it. The close proximity to the Main Street, but also far enough away that it was quiet. The staff, could not have been more accomodating in all aspects. We would 100% recommend to anyone who wants a stay in Hamilton island when we return we will be staying with Casuarina again.
• Prue (7/5): - The views were amazing. Having the complimentary buggie was great. The room layout in the townhouse worked perfectly. Put working lamps in the Master bedroom. Found a broken 1 in the wardrobe. If you are going to supply and coffee machine it would be nice to have been provided with a box of pods when we're spending such a high price, I thought it was stingy.
• Maria (9/5): -
• Phil (7/5): -
• Marcia (7/5): We thoroughly enjoyed our stay on hamilton - Location was good - kitchen was very well stocked The property was a bit run down needed a bit of spruce up.
• Tanya (6/5): Hamilton Island is beautiful, but we won’t stay at Casuarina Cove again. - The property was very clean and had a very well supplied kitchen. The view was good The bbq didn’t work, the bath plug got stuck everytime we used it, the curtain rods were broken in the bed rooms making it difficult to open them, broken locks on the external doors in the bedrooms but the worst thing was the construction going on at the neighbouring apartment. A belt sander was being used right next to our balcony and the construction workers were dropping large peices of timber on the driveway. The noise was a real disappointment.
• Holly (4/5): - We recently stayed at this apartment on Hamilton Island with our family and, overall, we did enjoy the opportunity to spend quality time together in a beautiful location. Hamilton Island itself is fantastic, and the apartment had the space and layout needed to comfortably accommodate our family. Our stay was unfortunately impacted by a number of maintenance and functionality issues that caused ongoing inconvenience throughout our visit, particularly given the timing over the Christmas period. Shortly after arriving, we discovered the kitchen tap had a significant leak, with water spraying from holes in the tap arm whenever it was turned on, soaking the bench and floor. At the same time, there was no hot water coming from this tap. We also realised that the majority of the ceiling fans inside the residence were not working. On 25 December, further issues arose. One of the air conditioners in the downstairs bedroom began leaking heavily overnight, resulting in clothing, shoes, and a suitcase being saturated. This required washing and drying items and meant the air conditioner in that room had to be turned off. While preparing lunch that day, we also discovered the oven door would not close properly, causing significant heat loss and doubling cooking time. We eventually had to brace a chair against the oven door to make it usable. We contacted the maintenance number provided, and to their credit, staff did attend the property and attempted to address the issues. Batteries were replaced in the fan remotes, a plumber attended and replaced the kitchen tap (which resolved the leak and restored hot water), and attempts were made to fix the air conditioning problems. Unfortunately, some issues remained unresolved. The downstairs bedroom air conditioner continued to leak throughout our stay, requiring a bucket to be emptied twice daily, and we were advised this was due to condensation and weather conditions. The air conditioner in the main bedroom also stopped working at one point, cycling on and off, and while we were later told it had been fixed, the overall air conditioning experience was ongoing and frustrating. Additionally, replacing the batteries did not resolve the ceiling fan issues, which continued not to function.
• ying (4/5): 除了地理位置还不错 - 位置还可以 总体房间破破烂烂，脏的要命，地板上全是灰尘，枕头被子也好脏
• Melissa (9/5): Amazing weekend in a beautiful location! - Beautiful view, great location and great size house. Included a golf buggy which was very handy to get around the Island and so much fun! If I had to make one suggestion which seems minor but there was not enough spare toilet paper for 5 adults for 4 days.
• Trent (7/5): - Location was perfect Only 1 ceiling fan worked and problems with main TV
• RICKY (9/5): - Nice and Clean, the home had everything you required live abroad. The views were spectacular, the buggy was always ready to go with both childrens seats fitted prior to our arrival. There was great board and card games to enjoy. The decor was homely The top deck was not secure for children - this was not a big issue as the property was down a common access road.
• Alexandra (8/5): Overall we had a comfortable stay and the property was great value for money. - The location of the property was great, as well as the water views and the convenience. It was well equipped and the valet service was really reliable and friendly. It is a bit dated and items like outdoors table, baby high chair, baby car seat would need a really goos clean, they were pretty dirty on our arrival.
• Heath (10/5): Fantastic - Location Leaving to go home
• Aileen (3/5): Until this apartment is cleaned and properly maintained then I would recommend that you don’t book it. - The view The nightly visits from cockroaches in the kitchen area, bedrooms and bathrooms, the non working air conditioning in the main living area which meant it was cooler outside, the dirt and dust on all surfaces both inside and out due to lack of cleaning, the cockroach faeces in the kitchen cupboards, no toilet paper, dirty towels, chipped crockery. The sign that asked us to remove our shoes and our feet ended up dirty walking on the floors which hadn’t been cleaned! The whole property needs some serious maintenance and a thorough deep clean
• Catherine (7/5): Pleasant, convenient and comfortable. Thank you - We had a pleasant & comfortable stay thank you and grateful for the early check in on arrival and late check out thanks so much. Hi there were a few things to provide feedback on. Our stay was very comfortable thank you. *One of the airconditioners in the living area did not seem to work. * the sink plug needs replacing as it woulent seal the water in the sink *the golf buggy didn't have headlights switch (that we could find) so at night we didnt have lights *The cockatoos broke in via the kitchen window and got into the sugar and pooped on the lounge before we arrived however cleaning was arranged thank you
• Timothy (9/5): -
• Jessica (10/5): -
• Adrian (9/5): -
• Yusof (9/5): - Great communication, transport provided to and from the airport. Lovely apartment with all the amenities and utensils. Close enough to walk to the marina Nothing really.
• Tanya (3/5): Disappointing - Property was old and needed renovations done. Nice view if we could use the veranda Construction next door we never had prior knowledge of. Could not use the veranda. Noise was terrible. Buggy’s had to be replaced as they being repaired. Strata managers where unhelpful and no refund or partial refunded would be given. Very disappointing.
• Phillipa (10/5): Exceptional - As described in listings. View of the Marina is stunning. Close to the main eateries and marina precinct which is great. Being right behind the Tavern and the Palms it is noisy at night. With the musician outside at The Palms the music and crowd noise travels straight up the hill. It does only go u until 9pm but even with the doors closed it’s still noisy. Also when the staff empty the glass bins at 6:30
• Melinda (8/5): Great location would stay again - Location was excellent! View amazing! Private enough to have meals on the balcony without being on display Clean and tidy, with nice decor Really noisy/creaky beds in both rooms Average water pressure in showers
• Jill (7/5): Great girls holiday location - Big balcony, gorgeous view, customer service of the team made the whole thing seamless A bit dated and a few things need minor repairs like the balcony screen doors, and dishwasher but nothing that impacted our comfort or enjoyment of the place
• Amanda (10/5): Exceptional -
• Lisa (9/5): Superb -
• Peter (6/5): Enjoyable, good location and if you’ve never visited the Hamilton Islands don’t miss out - Great location, easy walk or buggy ride, set into the landscape well with plenty of space. It’s a little tired and some areas need an upgrade plus a good spring clean.
• Vandersluis (8/5): Very good - Large Great view Buggy included
• Levy (1/5): Love Hamilton Island but would not stay at this property again - much better properties available for the same price - There is no glass on the windows so any noise from outside sounds like its inside (in our case we couldn’t sleep in the main bedroom as it sounded like a cyclone and wildlife convention were occurring in the room simultaneously). I’d never appreciated glass on windows until there was none! The property is old and requires a significant refresh.
• David (7/5): Good -
• Hadleigh (10/5): Exceptional - Location was brilliant and liked the split levels plus awesome views. Nothing we'd definitely rebook
• Ghamar (10/5): Wonderful - Location The toaster and dryer were broken, we informed them at the arrival time but no one came to replace it. Beside that, everything else was perfectly fine.
• Natalie (7/5): Loved our stay…just disappointed with some misleading information - Location was incredible and the views were spectacular. Extremely spacious and loved that there was three bathrooms. Loved that we had access to the pools at the resort, having the golf buggy included was so much more convenient. We the booking was made, the images were misleading. The property showed refurbished and this one had not been completed. Decking was unfinished, an external door was broken. Images showed TV’s in every room however only the main bedroom had one. There was decking and rubbish stored out front on driveway and the two days before we arrived we were notified of pool closures. These properties are managed by two entities. Casuarina Cove 12 did not have full access to the resorts amenities…we had to pay daily to hire snorkel gear which we were not aware of so this was costly and disappointing. Lastly, I feel they need to reduce the age limit to drive a golf buggy on the island…I had two children aged 19 who are no longer probationary drivers who were unable to drive them.
• Adam (8/5): Very good -
• Scott (7/5): Beautiful island, house needs quite abit of maintenance. - The view, wildlife, Not very clean on arrival with lots of dust and food left in the couch. Levered windows on kitchen and dining room were not useable as they fell out when opened.
• Samantha (10/5): Exceptional -
• William (10/5): Exceptional -
• Solveig (8/5): Great location and views! - Location, views, space and views Kitchen stove top wasn’t very clean and old. Utensils in kitchen were quite old - especially cutting knives! No decent sized bowls.
• Michael (10/5): Exceptional -
• Charlotte (10/5): The most incredible trip, the service and communication was amazing. Collection and drop off from the airport was great. - Stunning location and views, apartment was so clean and had everything we needed. Nothing!
• Fang-yu (9/5): Superb - The room and the view is beautiful Not enough bin bags and toilet paper
• Blake (8/5): Very good -
• Chelsie (9/5): Amazing location way house was clean and easy can not beat the views . - Amazing location and views . Above the pool . The 2 decks are huge . Air conditioning and fans are perfect . Good size and 3 bathrooms covered our family . Great new buggy to get around . Some little pantry items would be good . Had basic tea and coffee . Some oil , salt pepper glad warp etc would be handy . While we got 4 pillows on each bed ( great) Pillows are very high and full some variety in pillow size would be nice We had a one year old so an option for a stair gate might be handy . Thank you for the cot and highchair was prefect .
• Geoff (8/5): Very good -
• Lilian (9/5): Fun family time! - The location was great as was the layout. It comfortably fit 7 adults and 1 kiddo and had everything we needed. It felt private Having a buggy and a pool in the complex were both a bonus, we'll definitely be back. The water filter and the hot water in the kitchen did not work. Someone very promptly came to look at it which was great but it was not fixed during our stay. Watch out for the cheeky cockatoos coming in!
• Daniyar (7/5): Just okay, but beautiful location - There were lots of long construction woods in front of the entrance making hard to walk around the main entrance. As we had seniors staying with us, it was safety concerns. Lots of dust behind the bed
• Hong (10/5): Exceptional -
• Kathleen (9/5): pleasant stay - All was good nil
• Sophie (9/5): Superb -
• Helen (7/5): Family friendly and reasonably priced - Great Location close to the Marina, buggy was great to have to get around, stunning views from the deck, comfy couch, and plenty of space for the whole family. Not enough amentities (no hand wash, toilet paper, basic condiments, paper towel). We found the beds too hard and the pillows too high for our preference. On two occasions, possums were able to get through the flywire in the kitchen and ate food on the bench, noticed most flywire on the apartments has also been torn.
• Fabio (8/5): Very good -
• Lyndsey (10/5): Exceptional -
• Bridgit (8/5): Very good -
• Cameron (5/5): Significantly underwhelmed by the accommodation. - Location. Provision of a buggy. Valet from airport. It needed a good clean. The rugs and couches were very dirty. There were still dishes in the dishwasher and the cutlery was rusted The bed linen was awful - the bottom sheets kept coming off the mattresses and there were mattress protectors used as quilts in the children’s room. There were no blankets and it was quite cold. It advertised a hair dryer so I didn’t bring one and there wasn’t one.
• Pamela (8/5): Very good - Location, view, and sunset was highlight. Accomodation was very comfortable. We loved our accommodation just a few things needed attention. Shower tiles need repair. Garage door unlockable used screw driver. No lid for steamer pot, no egg flipper for fry pans not enough toilet paper 2 rolls 1 week for 8 people insufficient.
• Joanne (9/5): It was perfect for our adult family of 5 - Loved the close location to restaurants and shops. The neighbours behind us were a bit noisy.
• Adele (10/5): Value for money and a great stay for a family vacation, a short walk down to the Main Street and shops. Very handy that - Loved the open plan living and dining area, the deck was beautiful as well with great views. Door was broken in the kids rooms and couldn’t be fixed during our stay even after requesting with maintenance. But this was a minor issue our stay overall was great.
• Darren (9/5): Superb -
• Sayuma (8/5): Very good - Perfect location with a really good sized space. The kitchen has everything you will need. The buggy being part of the deal is brilliant value. Easy and comfortable transfer to and from the airport. The space needs a proper deep clean. The curtains and soft furnishings in the living room need a wash. The fans for example are covered in a film of dirt. My doona had stains on it. Such a shame as its really small things that would make this stay perfect given the cost. Can't fault the location though.
• Lily (8/5): Lovely place for a cosy stay - Great view from lobby and rooms. New kitchen & bathrooms. Walkable distance to ferry. We are group of 6 but only got 1 buggy (for 4) so was not convenient when go out. They also don’t provide any basic pantry (I.e. oil or salt)
• Isabella (10/5): Exceptional - The view was stunning!! The valet arrival pickup and departure drop off was very convenient and even gave us a late checkout which was great. The place is very spacious. The buggy included is convenient and good value for money.
• Jodie (4/5): On entrance to this property, we were very disappointed with the state of this property. Quite run down and not value fo - Location and size of the property were great. Great to have a buggy provided as well, but had to hire another buggy cos there was 5 of us. This property needs major maintenance and a proper clean. Not value for money.
• Gulchekhra (9/5): Very good - Location Separate rooms Clean Unable to lock the front door
• Burdis (10/5): Holiday heaven - What's not to like waking up to sea views from a beautiful balcony surrounded by wildlife, we spent 5 days here and would return in a heartbeat. Loved the golf buggy for getting around. All amenities were provided with full kitchenware and laundry facilities. There was nothing to complain about
• Yixuan (10/5): We had a very nice trip in this apartment, professional service team, fabulous sea view, and nice Location. it is highly - Air condition works very well. Free buggy is bonus point. There are a few ants, but they don't affect living conditions at all.
• Louisa (8/5): Very good -
• Katherine (7/5): Great house and location, just dated and needs some upkeep done - The views, location and layout of the house was perfect. The pool was beautiful and the use of the buggy was great! Beds were comfortable No Air con in the living room, you couldn’t open up the doors/windows to let the breeze in because they were old and broken and the cockatoos would come in- so couldn’t sit in the living room with the heat. Needs a pest spray- too many cockroaches running around in the bedrooms Very old appliances- kettle/iron etc
• Marjorie (8/5): We absolutely loved our stay. Awesome location. - Great location, fantastic view. Excellent accommodation for a family group. Watch out for the cockatoos, they'll get in any chance they can.
• Michael (10/5): Excellent place to stay on Hamilton Island - The unit was perfect for our group of 7 adults. The unit was well equipped and within walking district of the shops and restaurants on Hamilton Island. A buggy was also provided and this was great to get around the island and visit the beach and lookout. Everything was good. The walk back from town could be a little exhausting as it was up a steep hill.
• Meng (8/5): very good - good view window
• Narelle (8/5): Very good -
• Mada (9/5): Superb -
• K (9/5): Excellent property in a great location - Excellent location with great views. Very clean and well equipped property. We like the layout giving direct access to the balconies, good sized bathrooms and bedrooms with very comfortable beds. Very well equipped kitchen. Good valet service with friendly and helpful staff. Our first stay here but definitely not the last!
• Sarah (7/5): Good accommodation but expensive for what it is and a poor bbq - bright and clean. good kitchen and tv and wifi good location close to town friendly staff on arrrival and efficient pick up at airport and drop off 1) Bbq is only a hot plate like you’d see in a public park. Extremely average and not acceptable for the price point. 2) Buggy battery was really poor and lose its charge quickly. We’ve hired buggy’s from the island last year and buggy was inferior to that. We called and raised a service request. No one got back to us. 3) not enough toilet paper for a week’s accommodation. 4) it was evident handyman tasks around the property had not been attended to. eg: Some lights were not functioning, ceiling fan blades dirty, towel hooks in bathroom were dislodged. Minor things but still important. 5) no linen replacement at least mid week and we stayed 6 nights
• Caroline (9/5): Superb -
• Mark (7/5): Good -
• Xuan (7/5): Good - It’s close to everything and the view from the balcony is so good. Well equipped kitchen and the beds is comfortable. The property is very dusty at the time we come, there is no vacuum machine to clean the property. The air-con in second bedroom is very lousy and the ceiling fan at living room not working. I contacted the property manager and he said someone will be there soon to fix the issue but nobody showed up until we left
• Pearl (9/5): View and location were amazing. - The view, location and apartment were amazing. Some of the staff seemed unhappy and were quite rude, others seemed very happy. Thought it was a bit odd we were only we’re given about 4 toilet rolls for 5 people (6 days). Also no washing liquid etc. The main room upstairs also had no doona, just a thin blanket.
• Sharon (7/5): Good - The views were great. The apartment was very roomy for 3 of us . The place could have been cleaner, I know you can't really stop the cockroaches but I didn't like them jumping out of my clothes when i went to get dressed on 2 occasions. The spare bedding in my cupboard was terribly stained. I had requested a king bed in the 3rd bedroom and had also been asked if we wanted a king bed in the 3rd bedroom but upon checking in it was two single beds so I had to ask for this to be done. It was pretty poor we werent provided with enough towels and no face washers and only one tea towel for a 5 night stay.
• Qiong (10/5): Terrific - A very nice apartment, comfy and quiet, with beautiful surest. Also nice staff None
• Lili (6/5): Pleasant -
• Graeme (6/5): Location great. Apartment met our needs but rundown and needs updating. - View was amazing from the balcony. Living area was a good size and good couch. Outdoor deck was great with a large table and chairs out there. Nice dining table inside with good chairs. Lovely clean fridge. Buggies were great. Unit 12. Beds were awful. Rolled around the room as u sat on them or moved. Head board not attached to anything so banged against the wall constantly. Mattress was extremely uncomfortable. Very old. Sheets didn’t fit the bed. Furniture was very old and outdated in bedrooms and bathrooms were average. Showers leaked. Mould in showers and rusty items such as rubbish bin and kitchen utensils. The window shutter in the kitchen was broken so we had multiple cockatoos get in and even a possum one night. The bottom of the child gate sat so high above the top step it was a massive trip risk to adults and we could not adjust it lower. Layout is good but needs an update.
• Alison (6/5): Great location, good size, master needs better noise insulation and overall spring clean throughout. - Beautiful location, easy access to marina and restaurants. Access to complimentary buggy was great and the size of the property was ideal for 6 people (4A/2C). Sadly the property has shutters on the windows, but no glass, so external noise is clearly heard within the property especially the master bedroom (we could clearly hear the pool table being played in the property behind as well as conversations). The shower in the 2nd bathroom seemed to be blocked as the water wouldn’t go down the drain so went all over the bathroom floor. We also had an ant problem in the kitchen/island bar area which we were given bug spray for. I think the property needs a really good spring clean (dust, cobwebs and steam clean the floors).
• Kirsty (10/5): It was a great holiday made so comfortable by a lovely place to stay. We will definitely be back! - The view, the space and layout were great. The beds were a bit hard and uncomfortable and the pillows not good. Way too high and many of us suffered from sore necks. Kitchen might need some more utensils. Containers and cooking pans. A large water jug would be useful too to keep in the fridge. Towels were yucky after a couple of uses so maybe more stocks of towels would help.
• Pauline (8/5): Very good - The house was a comfortable size , but even though there were somethings that we were disappointed with . The cooking pans were poor , not enough cleaning products ie for bbq and kitchen no kitchen sprays or enough chuc etc The lounge was a little small for 6 guests and the main bed how uncomfortable as it was two singles put together. No broom to keep the floor clean . Showers kitchen were perfect Very disappointing to see bathroom bin not cleaned out ..not a pleasant thing to see a pregnancy test sitting on top and who knows what else under that. Buggy was awesome … Thanks for having us
• Salo (6/5): Pleasant - Beds were uncomfortable. King bed was made up of 2 king singles but you could not sleep on the join of the beds, it was too hard. All door locks didnt work properly
• Suzanne (7/5): Good -
• Trelise (9/5): Beautiful spot for a family holiday - We stayed for 6 nights with my family (6 adults and one child). The house was a great fit with the master bedroom and large bathroom upstairs and other bedrooms and another bathroom downstairs. It is a large space, and has beautiful views over the water. We had a mixed bag with the weather, given the time of year, but we did use the pool a little bit. The free buggy is a great addition. The kitchen could have been more equipped with essentials like oil, salt and pepper and more dishwasher tabs etc would have been appreciated. The dishwasher wasnt in great condition. Note that the windows don’t have glass and are just shutters and screens so it can be noisy.
• Chong (9/5): Superb - Good location and cleanliness & well serviced.
• Jacqui (9/5): loved our stay on Hamilton, and will definitely be back - the view, the location, the comfy beds, the golf buggy , lots of good kitchen essentials. I was surprised by how noisy it was…lots of local construction, the recycling bins at the tavern and the birds!!
• Andrew (8/5): a excellent base for a fun filled 5 days for 5 people - great for adult family of 5 and location. pool and close beach not that important as we had 2 carts a bit of noisey due to nearby demolishion work during week but no real impact.
• Rongyi (6/5): Pleasant - the location was good, close to everything Overall was all right, but there are cockroaches in the kitchen and bedrooms downstairs.
• Nick (8/5): Was a very relaxed break for our family. - great views and accommodated 6 adults very comfortably with room for more. great family accommodation. All Bedrooms air conditioned. Golf cart included in booking. No air conditioning in living space.
• Claire (8/5): Was amazing. Everything clean and tidy on arrival -
• Francesca (5/5): We had enjoyable weekend, but that was because we enjoyed the family times. The house would be good for families. - it is a good location with views of the islands. nice swimming pool, plenty of bedrooms and bathrooms. The staff were very responsive and helpful. All the bedrooms had aircon it was not very clean, we found chocolate on the leather sofa, the dishwasher was disgusting grime and food remains around the door. The upstairs was extremely hot with only fans for cooling. it was really very tired and desperately needs renovation. The condition was generally below standard but the price did not reflect that
• Beth (10/5): Exceptional - great loc

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