Trion Kuala Lumpur Near Sunway Velocity KLCC TRX Bukit Bintang

Location: Trion Kuala Lumpur, Jalan Dua, Kuala Lumpur, my

Star Rating: 7.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Free beach shuttle
• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Air conditioning
• Restaurant
• Terrace
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Table tennis
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Evening entertainment
• Public Bath
• Infinity pool
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Games
• Clubhouse
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Water sports equipment
• Water tubing nearby
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and a bidet. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Suite with Balcony

  This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a seating area and a terrace. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Queen Studio

  The studio includes a private bathroom fitted with a bath or a shower, a bidet and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio offers a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Deluxe Studio

  The studio includes a private bathroom fitted with a bath or a shower, a bidet and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio features a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Putri (1/5): If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself - the agent named Deen from Cityscape. His actions toward my friend were completely unacceptable and amounted to harassment. My friend already submitted a formal complaint to the Cityscape management together with all the evidence and proof, yet the management chose to ignore the matter instead of taking immediate and appropriate action. This kind of behavior should never be tolerated in any professional environment, especially when customers expect safety, respect, and professionalism. I personally contacted the owner and demanded immediate action against Deen because this issue has already gone too far. If Cityscape management continues to ignore the complaint and refuses to act responsibly, we are fully prepared to file an official police report. We have all the necessary proof, including messages and evidence that clearly show his misconduct. Ignoring such serious complaints only damages the company’s reputation and shows a lack of responsibility toward customer safety and dignity. If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself must also be held responsible for allowing and tolerating this harassment. By ignoring the complaint, the management is indirectly supporting such unacceptable behavior instead of protecting customers from misconduct and intimidation. A company that fails to act against harassment complaints loses the trust and respect of the public. No customer should ever experience disrespect, harassment, or inappropriate behavior from staff or agents. Professionalism and respect are the minimum standards expected from any company. It is shocking that despite receiving clear evidence, the management still failed to protect the customer and resolve the situation properly. A foreigner or any employee working under a company should never think they can misbehave, intimidate, or disrespect customers without consequences. Next time, if we are forced to write reviews here again because Cityscape management continues ignoring this serious issue, we will come back with all screenshots, messages, and full proof publicly. We already have complete evidence regarding the harassment and misconduct, and we are prepared to expose everything if no proper action is taken. Customers deserve respect and safety, not harassment and ignorance from management.
• Putri (1/5): If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself m - the agent named Deen from Cityscape. His actions toward my friend were completely unacceptable and amounted to harassment. My friend already submitted a formal complaint to the Cityscape management together with all the evidence and proof, yet the management chose to ignore the matter instead of taking immediate and appropriate action. This kind of behavior should never be tolerated in any professional environment, especially when customers expect safety, respect, and professionalism. I personally contacted the owner and demanded immediate action against Deen because this issue has already gone too far. If Cityscape management continues to ignore the complaint and refuses to act responsibly, we are fully prepared to file an official police report. We have all the necessary proof, including messages and evidence that clearly show his misconduct. Ignoring such serious complaints only damages the company’s reputation and shows a lack of responsibility toward customer safety and dignity. If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself must also be held responsible for allowing and tolerating this harassment. By ignoring the complaint, the management is indirectly supporting such unacceptable behavior instead of protecting customers from misconduct and intimidation. A company that fails to act against harassment complaints loses the trust and respect of the public. No customer should ever experience disrespect, harassment, or inappropriate behavior from staff or agents. Professionalism and respect are the minimum standards expected from any company. It is shocking that despite receiving clear evidence, the management still failed to protect the customer and resolve the situation properly. A foreigner or any employee working under a company should never think they can misbehave, intimidate, or disrespect customers without consequences. Next time, if we are forced to write reviews here again because Cityscape management continues ignoring this serious issue, we will come back with all screenshots, messages, and full proof publicly. We already have complete evidence regarding the harassment and misconduct, and we are prepared to expose everything if no proper action is taken. Customers deserve respect and safety, not harassment and ignorance from management.
• Putri (1/5): If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself m - the agent named Deen from Cityscape. His actions toward my friend were completely unacceptable and amounted to harassment. My friend already submitted a formal complaint to the Cityscape management together with all the evidence and proof, yet the management chose to ignore the matter instead of taking immediate and appropriate action. This kind of behavior should never be tolerated in any professional environment, especially when customers expect safety, respect, and professionalism. I personally contacted the owner and demanded immediate action against Deen because this issue has already gone too far. If Cityscape management continues to ignore the complaint and refuses to act responsibly, we are fully prepared to file an official police report. We have all the necessary proof, including messages and evidence that clearly show his misconduct. Ignoring such serious complaints only damages the company’s reputation and shows a lack of responsibility toward customer safety and dignity. If Cityscape management still refuses to take action against him after receiving clear evidence, then Cityscape itself must also be held responsible for allowing and tolerating this harassment. By ignoring the complaint, the management is indirectly supporting such unacceptable behavior instead of protecting customers from misconduct and intimidation. A company that fails to act against harassment complaints loses the trust and respect of the public. No customer should ever experience disrespect, harassment, or inappropriate behavior from staff or agents. Professionalism and respect are the minimum standards expected from any company. It is shocking that despite receiving clear evidence, the management still failed to protect the customer and resolve the situation properly. A foreigner or any employee working under a company should never think they can misbehave, intimidate, or disrespect customers without consequences. Next time, if we are forced to write reviews here again because Cityscape management continues ignoring this serious issue, we will come back with all screenshots, messages, and full proof publicly. We already have complete evidence regarding the harassment and misconduct, and we are prepared to expose everything if no proper action is taken. Customers deserve respect and safety, not harassment and ignorance from management.
• Amirah (7/5): -
• cik shila (8/5): -
• Sd (10/5): -
• ahkmal (8/5): -
• Noranizah (10/5): Great - Great Great
• Hakim (9/5): Nice - The facility is very nice decoration at night The parking is expensive, and need to walk long way because the parking is at the basement. Can get free parking if you choose the other room rather than studio which i dont know that.
• Wan ahmad fadzli wan abdullah (10/5): - good
• Jun Xian (10/5): -
• Yong (1/5): - Badly wasted time with unhelpful staff
• Khay (10/5): - Location, cleanliness and affordable Parking are very narrow and dangerous.
• FOUSYA (1/5): - I booked and went to there by taxi.And I contact property no respont after that I return back and I booked another hotel. I couldn't stay there.its make me toomuch lose money and effort. I booked and went to there by taxi.And I contact property no respont after that I return back and I booked another hotel. I couldn't stay there.its make me toomuch lose money and effort.
• Dancer (1/5): - Staff were extremely disrespectful, rude, and completely unhelpful. Their attitude toward guests was unfriendly and unprofessional, making the experience very uncomfortable and disappointing.
• Aamira (1/5): - If the hotel rooms were truly full, then how was the agent deen suddenly able to provide me with another room after charging me a much higher price? This situation makes absolutely no sense and raises serious concerns about dishonest and misleading behavior toward customers. My booking was already confirmed, yet when I arrived late at night, I was informed that my room had been given to another guest. After creating panic and inconvenience for me, the agent deen suddenly managed to arrange another room only after demanding RM200. This gives the impression that the issue was not really about room availability, but rather an attempt to take advantage of customers in desperate situations. I repeatedly tried contacting customer service for assistance, calling many times without receiving any proper response or support. Being ignored by customer service during such a stressful situation was extremely disappointing and frustrating. Late at night, far from home, and with nowhere else to go, I was left helpless and pressured into accepting an overpriced room because I had no other option available at that time. No customer should ever be placed in such an unfair and vulnerable position after making a confirmed reservation. What made the experience even worse was the unprofessional conduct of the agent asking to use my personal phone to leave a positive review on Booking.com. This behavior is unethical and completely unacceptable. Instead of solving customer complaints honestly and professionally, they appeared more concerned about protecting their image with fake positive reviews while customers suffer from poor service, misleading information, and unexpected charges. Such actions destroy trust and create the impression of manipulation and exploitation rather than genuine hospitality and customer care. This entire experience felt deceptive, stressful, and financially exploitative. If the hotel rooms were truly full, then how was the agent deen suddenly able to provide me with another room after charging me a much higher price? This situation makes absolutely no sense and raises serious concerns about dishonest and misleading behavior toward customers. My booking was already confirmed, yet when I arrived late at night, I was informed that my room had been given to another guest. After creating panic and inconvenience for me, the agent deen suddenly managed to arrange another room only after demanding RM200. This gives the impression that the issue was not really about room availability, but rather an attempt to take advantage of customers in desperate situations. I repeatedly tried contacting customer service for assistance, calling many times without receiving any proper response or support. Being ignored by customer service during such a stressful situation was extremely disappointing and frustrating. Late at night, far from home, and with nowhere else to go, I was left helpless and pressured into accepting an overpriced room because I had no other option available at that time. No customer should ever be placed in such an unfair and vulnerable position after making a confirmed reservation. What made the experience even worse was the unprofessional conduct of the agent asking to use my personal phone to leave a positive review on Booking.com. This behavior is unethical and completely unacceptable. Instead of solving customer complaints honestly and professionally, they appeared more concerned about protecting their image with fake positive reviews while customers suffer from poor service, misleading information, and unexpected charges. Such actions destroy trust and create the impression of manipulation and exploitation rather than genuine hospitality and customer care. This entire experience felt deceptive, stressful, and financially exploitative.
• Lili (1/5): - Although I appreciate that the staff member took the initiative to share his personal number so I could contact him directly for future bookings, which shows some level of helpfulness and convenience, it unfortunately does not make up for the very poor condition of the room itself. From the moment I entered, there was a strong, unpleasant smell that immediately made the environment uncomfortable. The odor felt as if the room had not been properly cleaned or aired out for a long time, and it created a very negative first impression that stayed throughout my stay. The smell was not just mild or tolerable—it was persistent and disturbing, making it difficult to relax or even stay inside the room for extended periods. It affected the overall hygiene perception of the place, and I started questioning whether proper cleaning standards were being followed at all. A room should feel fresh and welcoming, but in this case, it felt neglected and poorly maintained. Even basic efforts like proper ventilation, cleaning, or using air fresheners seemed to be missing. In the end, while the gesture of providing a personal contact number might be seen as good customer service on the surface, the core responsibility of offering a clean and comfortable room was clearly not met. No matter how helpful the staff tries to be, the quality and condition of the room should always come first. Without proper cleanliness and a fresh environment, the entire stay becomes unpleasant and not worth repeating.
• Kawari (1/5): - Poor service staff not helpful
• Sari (1/5): - Staff very rude
• Luis Kirt (1/5): - Bad service Staff unprofessional behavior very bad
• Justin (1/5): - Bad
• Justin Haras (1/5): - 👎👎👎👎👎👎
• Thachayini (7/5): - The facilities,the view are so nice.. Room is not clean.. They don't provide garbage bag,broom,or anything else..
• Htas (1/5): - Staff very rude
• Wingshoung (1/5): - Bad
• Ebrahim (1/5): - Not happy I don’t like
• Annelisa (10/5): -
• Wani (5/5): - View and rooms Kitchen lights were off.. Sink was choked
• Muhd (10/5): -
• Azhar (1/5): - Staff very rude
• Aamir (1/5): Terrible experience with the staff member named Deen. Very disrespectful, rude, and unprofessional behavior. - I had a very disappointing experience because of a staff member named Deen. The behavior was extremely disrespectful, rude, and unprofessional from the beginning until the end. Customers deserve to be treated with basic respect, but unfortunately the attitude shown was completely unacceptable. Instead of helping properly, the communication was harsh and impolite, which made the entire situation very uncomfortable and stressful. A good business should make customers feel welcomed and valued, but this experience was the opposite. What made the situation worse was the lack of professionalism and manners. The staff member spoke in a rude way and showed no patience or understanding. No customer should feel ignored, insulted, or treated badly when simply asking for help or trying to solve a problem. Respectful communication is one of the most important parts of customer service, and sadly that standard was not followed here at all. Experiences like this damage the reputation of a business and make customers lose trust and confidence. I hope the management takes this complaint seriously and improves the quality of customer service. Staff members should learn how to communicate politely and respectfully with everyone, regardless of the situation. Customers spend their time and money expecting decent treatment, not rude behavior and disrespect. I truly hope no one else has to go through the same negative experience in the future. I had a very disappointing experience because of a staff member named Deen. The behavior was extremely disrespectful, rude, and unprofessional from the beginning until the end. Customers deserve to be treated with basic respect, but unfortunately the attitude shown was completely unacceptable. Instead of helping properly, the communication was harsh and impolite, which made the entire situation very uncomfortable and stressful. A good business should make customers feel welcomed and valued, but this experience was the opposite. What made the situation worse was the lack of professionalism and manners. The staff member spoke in a rude way and showed no patience or understanding. No customer should feel ignored, insulted, or treated badly when simply asking for help or trying to solve a problem. Respectful communication is one of the most important parts of customer service, and sadly that standard was not followed here at all. Experiences like this damage the reputation of a business and make customers lose trust and confidence. I hope the management takes this complaint seriously and improves the quality of customer service. Staff members should learn how to communicate politely and respectfully with everyone, regardless of the situation. Customers spend their time and money expecting decent treatment, not rude behavior and disrespect. I truly hope no one else has to go through the same negative experience in the future.
• Haris (1/5): - Based on my experience and after reading other guest reviews, it seems that Deen has behaved disrespectfully toward multiple guests, not just me. The way he spoke and treated customers was very rude, unprofessional, and disappointing. Hospitality staff should know how to communicate politely and respectfully, especially with guests who are paying for service and expecting basic courtesy. Unfortunately, my experience was the complete opposite. What made the situation worse is that several other reviews describe similar behavior, which shows this may not be a one-time issue. When many guests complain about the same staff member for being disrespectful, aggressive, or unhelpful, management should take the matter seriously. Customers come to a hotel for comfort, safety, and good service, not to be treated badly or spoken to without respect. I felt very uncomfortable and upset because of the way Deen handled the situation. Instead of helping solve the problem professionally, his attitude created more stress and frustration. No guest deserves to be treated in such a rude manner. I hope the management reviews the complaints carefully and takes proper action to improve customer service and prevent future guests from going through the same experience. Based on my experience and after reading other guest reviews, it seems that Deen has behaved disrespectfully toward multiple guests, not just me. The way he spoke and treated customers was very rude, unprofessional, and disappointing. Hospitality staff should know how to communicate politely and respectfully, especially with guests who are paying for service and expecting basic courtesy. Unfortunately, my experience was the complete opposite. What made the situation worse is that several other reviews describe similar behavior, which shows this may not be a one-time issue. When many guests complain about the same staff member for being disrespectful, aggressive, or unhelpful, management should take the matter seriously. Customers come to a hotel for comfort, safety, and good service, not to be treated badly or spoken to without respect. I felt very uncomfortable and upset because of the way Deen handled the situation. Instead of helping solve the problem professionally, his attitude created more stress and frustration. No guest deserves to be treated in such a rude manner. I hope the management reviews the complaints carefully and takes proper action to improve customer service and prevent future guests from going through the same experience.
• Khan (10/5): Bestbstay - All the best and perfect stay many time stay here best service staff tq Nothing
• Syahrul (7/5): - Ok
• Genuis (1/5): - Arrogant and disrespectful staff I over found at cityscape
• Islem (10/5): -
• Hazli (10/5): -
• Mervi (10/5): - Property as shown in photos.Good size of room. Very friendly service. Great rooftop terrace on 66th floor, table tennis, gym and pool. Deposit returned on check out. Will be back! In a city so can't avoid some traffic noise
• Mira (6/5): -
• Sanam (1/5): - Bad
• UGANESWARI (8/5): -
• Najihah (10/5): -
• Shah (10/5): -
• Thasan (1/5): - Poor service Poor service
• Nurilyana (10/5): Puas hari dan berbaloi dengan harga - 1) Pemandangan bangunan klcc, trx, pnb 2) staff baik semasa check in, di swimming pool, check out 1) agak berbau bilik sampah dari kaki lima
• bupe (10/5): -
• Shohid (1/5): - Bad
• Nor Shahira (10/5): Best -
• bupe (10/5): -
• Husain (10/5): Best -
• may (5/5): could be better . mattress bad. can feel the metal spring - location ok outside the room is dirty. toilet wall dirty . yellowlines
• Jaga (9/5): - ntg
• Seraz (10/5): Best -
• meyra (10/5): - yes
• fares (8/5): -
• Husain (10/5): -
• syifa (10/5): -
• mohamad afendy bin abdul aziz (2/5): Make sure staff ada kat lobby masa org nak check in..tak perlu kena nak wsp dgn 2 3org. WASTE TIME - Tempat yang strategik Pengurusan yang sangat teruk dan bilik yang tak tukar cadar. take time to check in .waste time
• Murali (1/5): Good Staff like Din and worst Managemt office - The staff name Din is Good service and attending The Managemtn just not enough quality and worst manner
• syifa (10/5): -
• Nur (10/5): -
• Nur (10/5): -
• Wei (5/5): - no good no hot water
• bait (10/5): -
• bait (10/5): -
• Junaid (10/5): -
• Alif (6/5): -
• Junaid (10/5): -
• Kash (1/5): - Staff very rude
• Safwatullah (10/5): -
• wei lun (1/5): - None
• Ismail (10/5): - Ok
• Sara (1/5): - Staff very disrespectful
• Aiman (1/5): - They cheated me by giving me a different room than what I originally booked. The room they provided was not the one I agreed to, and it did not match the description or expectations. This is very unprofessional and misleading. I paid for a specific room, but instead, I was given something else without proper explanation or consent. This kind of behavior is unacceptable and shows a lack of honesty and respect towards customers.
• NOR SITI ROHAYA (8/5): -
• Ismail (10/5): -
• Xing (1/5): - 👎 Not ok
• Yousni (1/5): - Saya pelanggan lama dan pernah menginap di sini sebelum ini. Dulu staf seperti Deen dan Abdullah sangat baik dan fasih berbahasa Melayu, jadi urusan sangat mudah. Sekarang staf baru tidak memahami bahasa Melayu, ini menyukarkan terutama untuk pelanggan baru. communication jadi susah dan servis nampak tidak profesional. Staf perlu boleh berbahasa Melayu untuk memudahkan urusan pelanggan.
• Kalaiselvi (10/5): -
• Faridah (6/5): -
• Azlami (1/5): - Bad service and old equipment Nothing to like
• Tan (4/5): -
• Intan (10/5): - Ok good
• Ifti (3/5): -
• Sim (9/5): -
• Intan (10/5): - Ok good
• Intan (10/5): - Good
• mazsani (2/5): - Booking cancel..but don't remind clien
• Zulhaikal (4/5): -
• Teng (8/5): -
• noor shuhada (1/5): -
• Nur (8/5): -
• Mohamed Atef (10/5): -
• Khan (10/5): -
• LAU (6/5): -
• Nur Syahirah (7/5): -
• Muhd Nur (10/5): - Ok Ok good
• Azamuddin (9/5): -
• Eng Thye (6/5): -
• Julian (1/5): The agent is unable to communicate in English or Malay, causing serious inconvenience. We had to depend on security gua - Bad manner agent he doesn’t know how to communicate with guests The agent is unable to communicate in English or Malay, causing serious inconvenience. We had to depend on security guard to translate, which is not acceptable

Photos